It was pretty easy getting a car here, everyone was pretty nice AT first. The Carnote is pretty high but of course I got it bc I was tired of looking. So Im looking at about 235 bi weekly for a 2013 plus You have to pay the title loan fee which is an extra 800 which the broke down into for payments so for the next two months (could have sworn you normally pay that after you own the car) I will be paying 600 something dollars on a car... Not to mention full coverage insurance. I was effected by Covid a few weeks after putting a 1500 payment they do absolutely nothing to work with you. All they care about is money. If rough times comes up need a extra week or anything.... They will not HELP in anyway so keep that in mind. All about money here .. super expensive and just seem like a rip off. Go else where for cheaper cats, payments, and good customer service.

The guy sitting at desk is very nice but the interest to be paid is very high set at at 18-24 percent even with my excellent credit,wont be purchasing car her. And car payments every 2 weeks most are about $420 per month and these are NOT new cars.

Easy to get a car but the car note is way to high, I went to put 1000 down on a Kia Soul and when I left the paperwork said my car note would be 300 no more than 400 a month but when I went in the office the lady said they told me the wrong quote and for the first month it will be 700. I went ahead and paid the 700 even though I knew that was fishy but then the second month they wanted another 700 what the hell, its like they were trying to get over on me. I hate I ever signed a contract through 123 Texas Auto because that was straight bs. I went and bought a cash car. Thank god I didn’t pay them anymore of my hard earned money.

This place is awesome. Very friendly and knowledgeable.

These guys are awesome. And they will work with you. We couldnt afford the whole down payment and these guys let us split what we couldnt pay into our first 4 payments, and we got to drive off the lot with only 600 down. They are very cool and aim to help you get a vehicle. Ive been to so many places that just say NO. No credit check. Just have proof of steady income and they will try to get you into a set of wheels. Another plus... We had a problem with the brakes and the check engine light coming on. They did a smoke test and it turned out we needed a new gas cap. Plus they replace our brakes, rotors, and everything free of charge. Theyll do that if its a problem the car already had and you notify them quickly after you buy it. Anyhow, I highly recommend you check this place out. Id give them 10 stars if I could. Very friendly service.

Always so helpful and nice kind and understanding I like them would recommend them and there cars and nice and clean

I have been with this company now over a year. I have been paying for over a year. I have had really no good customer service here. In the beginning they was good and worked with me. When you have a accident in their car. There process has been so so slow. Even closed during the holidays. When car buying is at its all time high. They dont call you back for follow up on anything. I have to call them. They destroyed my credit rating by sending them it being delinquent when my car has been totaled out by insurance company. They would not help me with a loan car during this process. I have been in loan car now at my expense over a month and a half. They are not helping me get into another car. they say there waiting on the GAP insurance to kick in. they already posted the money from my insurance company to my account. Still have not taken anything off my credit report. Totally put out by this 123 Auto company. Until i see some resolution this review will remain as a negative situation. I deserve some of my money back since they are paying off my car.

Great dealership. Willing to work with anyone!

123 TX Auto, is a place to be when you are looking for a car to buy, their customer service are great and they treat you good and make you feel comfortable. They do have great cars at a good price and their cars are very reliable and I will advise you guys to check it out whenever you are looking for a good and reliable car to buy then 123 TX Auto is a place to be. Whatever your credit good or bad, they are willing to work with you.

Amazing dealership! Very loyal and trustworthy. We have 2 vehicles from them.

Great customer service, they’ll work with you if you don’t have enough cash.

Seriously the worst customer service Ive ever experienced. We totaled our car after hitting a deer. It took them over a month so far to process our claim and counting....Just found out they are closed for a week. What kind of business does that?Save your money. Shop elsewhere. Buyer beware.

Very helpful, would definitely finance another car from this company.

Great/very nice cars...my car still hasnt givsn me any problems but Interest rate is RIDICULOUSLY high! Your better off buying a brand new car elsewhere.Paying $24,000+ for a 2012 Malibu after all PLUS they require you to keep the highest insurance at all times (which if you were to buy a car from Nissan, Toyota or Chevy, they dont make it a requirement)Theres a $5 fee for paying through the phone as well..Just not worth it!

If you want to buy a car no better place than 123 tx auto, we had a rewarding experience, the staff is very friendly and professional :) The owner offers a quality service to customers.

It sells good used cars and it is very affordable

Great service! Good prices!😊

I co-signed on a lemon that broke down in the first month... They had rigged a part with glue. The car wouldnt start and after I told them I went to an actual mechanic to find out the issue and they told me that it was rigged, they acted friendly and said they would tow it and fix it. They wanted me to make a payments early before they would do anything and I refused when I only had the car for 2 weeks. They towed it and they blocked my calls and kept sending me to a voicemail when I tried to resolve the issue. I had A-1 credit before I went here and should have never took the referral and went to an actual dealership and got a way better deal!!! Im assuming their customer service is the reasoning behind the bullet hole riddled windows...PLEASE, Do Not buy here!

My engine went out on a 2012 Chevy cruze . I had to get it towed out of pocket and no one called me with updated info. Great cars but poor service.

We will follow 123 TX auto into the new location even though it is far away from the Carrollton Texas original one. These are good decent people that will take great care of you and will back each of their sale!

I went to a couple places before stopping here and I have to say this was the first and only place that did not bs me or make false promises. I said what I could afford and I didnt have any credit and they helped me get into my lil pt cruiser I have today and I love my car. These are the nicest people I have meet and if you ever have any concerns they are there to help you. Thank you 123Tx Auto:)

I got my 2010 Kia Sportage here. Havent had any problems out of it. Its reliable for me and my family.

Gud place to buy cars

Buy Here Pay HereI stopped by the lot and the staff was very friendly and they really know their cars. the prices seem decent . i would defiantly consider them for my next vehicle.

Great service they really work with you

Amazing dealer amazing cars great staff im really apreciate this place for let me get my first car with not problems

Such an informative and friendly staff!

Fast friendly service and str8 to the point

Love this place, great place 2 by a car, truck, .

Excellent

Salespeople lack more communication with customers because when asking questions, their answer I dont know when every question must be answered