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CARSTAR Mr. Collision
14011 N Stemmons Fwy, Dallas, TX 75234, United States
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CARSTAR Mr. Collision
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Ro
Review №1

They were courteous, attentive, and very timely with my repairs. I needed my bumper & tail light replaced from a wreck. They made space for me in their schedule to come in soon & my car was ready within 2 days. Great people, great service!

Ka
Review №2

Excellent work. JD is very helpful and everyone I saw was friendly. Not a good reason for having to use their services but they make it easy and do great work. My car looks beautiful and I will highly recommend them. Thank you guys!

Je
Review №3

JD is Great! Anyone I encountered was Great! Everyone was courteous. Their customer service and etiquette is refreshing and appreciated. They definitely excel in that department. They did take an extra day to finish up, but my car was fully detailed...windows, carpets, everything in and out Im impressed, it looks brand new. It was worth a little extra wait. No complaints here at all. I highly recommend them!!! Will use them again for sure.

Ke
Review №4

This company is AMAZING. The quality is Brand New.... Not brand new like. Brand new. JD and his crew. The younger guy who helps him. I forgot his name, but he is super cool. Both are always professional. Look, listen to me, for quality brand new paint on your vehicle, parts added, or anything... See these guys.... Im not playing. Trust me. If you think Im lying, have them do whatever to your vehicle, and prove me wrong. I promise youll be super happy... Listen, I dont even like getting wheels, but the job they did is so GREAT, so completely brand new, I actually want wheels and tires now...!!!JD, and his young associate guy...True Professionals with kindness and class!!Im going to have them do more work for me dude....

Me
Review №5

Highly recommend! JD and his team are fantastic and they made my car look better than brand new!Bought my first every car from Carvana and it had more cosmetic damage than advertised. This company works with SilverRock and approved to cover my repair in full. They were easy to get a hold of and were able to take my car in and get it done super quick! They even cleaned it up inside and out and made it look and smell brand new! They have a 5 year warranty, but with how well of a job they did, Im sure I wont be needing it. Thank you for a great job!

Je
Review №6

CarStar Mister Collision did a fantastic job repairing my Lexus. I researched many auto body shops in the Dallas area. CarStar did a fantastic job, I am pleased with the work they did and the timely ness the work was completed I would recommend to anyone who needs body repair.

Mi
Review №7

Mr. Collision did a amazing job on my car. They did bodywork and new paint from a accident. My car look just like it did from pulling it off the Dealership lot brand new. Thanks so much. I recommend Mr. Collision for bodyworkand painting.

An
Review №8

If you need any work on your vehicle, this is the only place you should consider. JD (John), and the team will take great care of your vehicle, and you will get it back on time. If you need a rental, they can connect you with Enterprise who will pick up and drop off at Carstar, so no hassles dealing with a rental either.

Rh
Review №9

I have never taken the time to write a review for google, but this experience was exceptional. I was in a car accident and spent hours calling shops from my car insurance list. None of the shops were even willing to look at my car until the following week. I was in tears when I called and JD took the time to ask about my car. He had me bring it in the very next morning to look at the damage. Fortunately, it was minimal damage and I was without my car for only 3 days. During that time JD took care of everything for me. I received such great and hassle-free service, I will definitely use them in the future. I highly recommend using Carstar Mr Collison and speaking with JD.

Br
Review №10

I have used Mr. Collision, now CARSTAR, for years. Their work is excellent and reasonable.

Su
Review №11

I had a wreck and it took approx 2 weeks for repair. My car looks brand new I’m so happy to have it back & in showroom shape!

Qi
Review №12

Quick fast and affordable what more do you need??Would definitely recommend to any friends or family that need repairs and his communication skills were the best!

Gr
Review №13

JD and his crew at Carstar did an excellent job repairing my car after the accident I was in. They had it done in no time at all. Seriously, it was incredible! JD was also excellent about communication with me for nay questions I had at all. I had even reached out over the weekend and he got back to me very quick. It made dealing with no car and planning very easy. For as long as Im in the Dallas area, you wont catch me taking my car anywhere else but here. No one in the area is better!

Ma
Review №14

I gave high rating because not only are the professionals, they are personable. Genuine people are hard to come by these days!

An
Review №15

Amazing customer service by JD at this shop. Explained the process in this new situation ive encountered and made everything EASY. Always kept me updated and had my vehicle repaired and ready prior the estimated time! Loved the service and dedication, i will be recommending friends and clients to this location! This is a trusted shop I recommend to everyone on an unfortunate accident because they will remove any worries you might have about being treated fairly!

Ja
Review №16

Incredibly easy to do business with. I’ve used them multiple times over the years and I’m always impressed. Organized and attention to detail exceeds my expectations.

Ch
Review №17

Affordable! They do Excellent work! Excellent customer service. This is the place to go!Very Impressed!

Ro
Review №18

Very pleased with the service and final product. JD was a pleasure to deal with

Ri
Review №19

Full service above and beyond. JD is awesome. Great with updates on time, cost, and upfront expectations. Will recommend completely.

Mi
Review №20

I was referred here by a trusted mechanic who said they do great paint and body work. This is a lease car so it had to be done right. He was correct. They did an excellent job. Handled the insurance work and I paid less than I expected. Highly recommend them.

Di
Review №21

Excellent, Honest, and Reliable ServiceOld Business Out of Lewisville. Would recommend to anyone.

Ca
Review №22

They were so professional and had great customer service. The repairs that were done to my truck are so wonderful! Aldo and JD are so kind and their estimate was very reasonable compared to all other estimates I received. I recommend them 100%.

Ch
Review №23

Great service always! Have used them for years!

Gr
Review №24

A#1 hard working staff and thay strive for excellence.

Ro
Review №25

Professional personal service at a value price.

Da
Review №26

Aldo and his staff are always helpful and professional

Al
Review №27

Carstar Mister Collision was amazing and the only people I trusted my vehicle with. They have a fair and accurate estimate, made us feel comfortable with the process, and had my entire body/paint work done from a fairly major collision in less than 5 full days. JD and Aldo were fantastic and I appreciate their work and kindness so much. Will only ever bring my cars to them!!!

Br
Review №28

I took my car to CarStar Mr. Collision for my car repairs, a few months back, JD was very professional and gave me excellent custumer service. His experience is great and I felt good about leaving my car there. When youre going through a car accident its very stressful and its alot to deal with and then on top of that with injuries, its more to deal with, so to not have to worry about my car getting taking care of right, is a true peace of mind. Thank you JD!

Su
Review №29

Very much a welcoming people. They understand customer issues

Jo
Review №30

Dropped off the H2 and met Ahmed good brother very informed honorable and pleasant, the Owner another good brother returned me home as I needed a ride, Outstanding men here...kind of expensive but the Quality on the high upper levels bro...detailed performance perfection here

Me
Review №31

I had a great experience at Carstar. I found them by a google search and looking through the reviews online. Called them and came in for an inspection all in the same day. My insurance worked with me and Carstar seamlessly. Planned when I could be without my car and dropped it off. Extremely satisfied with their customer service and a they did a great job on my car. My car even came back to me cleaner then when I dropped it off. Which is a huge plus.

Mi
Review №32

I took my Mercedes to CARSTAR Mr Collision to replace my bumper and they did an excellent job!! I highly recommend this place to anyone that needs a body shop. Very honest people!! They also replace a fog and signal light. This is the second time I used this place and I am very satisfied with the work they do.

Br
Review №33

I am super satisfied with Mr Collision. This shop treats my car(s) like it was their car. On time, On budget, On Quality.My first recommendation every time for auto work.

Wa
Review №34

I use them to fix my rear bumper that was hit in a 3-car accident. Customer service responded quickly whenever I called. Always get an answer to my question. They use text to update the repair status. Good communications. Adjust my rental car cost after the repair took longer than the insurance covered. Very satisfied with the final look of my car. Highly recommended!!

st
Review №35

I dont often go to body shops...but when I do I choose Car Star/Mister Collision, they have always provided me with quality workmanship and on time. When I have customizing done to my cars it always comes out great.

Ch
Review №36

I would recommend this establishment for your car repairs.The staff was very helpful and so professional. JD kept me updated daily while my car was being repaired. They did a good job. Thanks to the entire team, especially to Mr J. Morgan.

Ni
Review №37

If I could give more stars I would. Hands down the best job I’ve had done on a car and had it feeling like I just pulled it out the dealer lot brand new. 10/10 in my book

Ta
Review №38

JD and everyone at Carstar were great! Made everything during this hard time simple quick and easy!!

Pa
Review №39

Absolutely wonderful! I have used Mister Collision for over 20 Years and always received excellent customer service and workmanship. Aldo and his team provide a detailed explanation of the repairs and a written estimate. They will call your insurance company to verify your deductible so you know your final cost before coming to pick up your vehicle. I was referred to Aldo by a good friend of mine name Sebastian whom is a very detailed customer so I knew I could trust Aldos work based on his recommendation. Aldo will take you to pick up a rental or provide you with a loaner in extreme case.

Ta
Review №40

I’m so Glad I followed my first mind and chose Mister Collision. This auto shop is Awesome!!! And I certainly see why the reviews are Great. Words can’t express how truly satisfied I am with my car. Mr. Troy & April have both been very Good to me throughout the process. My car looks Fantastic just as before. You guys are Awesome!!!! I can’t Thank you enough . I recommend Mr. Collision to anyone in need of auto collision. You won’t regret it!!!!!

Ma
Review №41

Had an amazing experience with Carstar Mr. Collision. I received clear communication about damage, estimates, and deadlines throughout the entire process. I was sent updates via text and picked up my car a whole week earlier than expected, repaired and detailed. Looks brand new!

Me
Review №42

This is my 2nd time using mister collision. They are very professional, friendly, they keep you updated and do a great job with the repairs. Car looks brand new!

St
Review №43

I’ve used this company before and was impressed with how professional they are and how quickly they completed my repairs. I’ll never use anyone else.

Br
Review №44

Repaired impact damage to liftgate

Ha
Review №45

This place was recommend by Christian Brothers where I usually get my car service done. I took my car in to CARSTAR to fix the damange on the front grill and other parts. John also goes by jd looked at my car and gave me a very reasonable quote and guided me through the insurance proceess. He communicated with the insurance agent and sent all the pictures of the car dents and managed all the tasks very professionally. Aftet the insurance approved the claim I dropped off my car on Tuesday evening and initially he said it will be ready by next Monday but I got a message on Friday same week that my car is ready. I was so happy when I saw my car it was beautiful done. The front part pretty much looks like brand new. Id recommended to jd for your car body works.

CE
Review №46

After I was hit by a driver that ran a red light my insurance company recommended this place. I checked them out and saw good reviews so I took them my 2019 Toyota Tacoma. They burned the interior and totaled it...now 4 months later, Im still dealing with the claims...

Ai
Review №47

CARSTAR was great,they gave the best options for a repair we needed done..

Lu
Review №48

I chose this shop based on many positive reviews. Overall the experience was a good one and I would do business here again and recommend it to friends. Im giving it four stars instead of five because there was a small issue when I picked up the vehicle that required taking it back for an hour or so for them to work on. Its also four stars instead of one star because of how well they handled the issue, promptly and politely. What a business does when they goof up says a lot about them.

Do
Review №49

Mr. Collision charged about one half the estimate from a Dallas premier body shop. The repair is excellent. The paint flawless.

Re
Review №50

I did a ton of research before choosing a place to take my car and even cancelled an appointment at another shop after reading reviews. Mister Collision did an Excellent job. The owner is friendly, helpful, and quick to give you a quote. My car has been fixed for 4 months now and I still have no complaints about the work. My only complaint would be that I had to contact them in order to get updates and information instead of them contacting me. I wanted my car to look EXACTLY like it did before the wreck and it truly does. I would take my car to them again with no hesitation.

Gr
Review №51

Excellent customer service!!

Ri
Review №52

I had my truck repaired there and it came back to me good as new. They met my expectations, the price was what they quoted, the truck was shiny and sparkling clean. I appreciate that they worked with my insurance company and took care of all the details. I highly recommend Mister Collision for your next fender bender.

Br
Review №53

Awesome experience. Wonderful staff and great prices. Saved me almost $500 and my repairs were finished within a few hours! Will definitely be my go to place if I ever need it again!

Ar
Review №54

I want to start by saying up until this point when this was just Mr. Collision my experience with Aldo the owner and the company as a whole was GREAT! After my most recent experience I WILL NEVER TAKE MY VEHICLES TO THIS PLACE OR MY FAMILY OR FRIENDS TO THIS PLACE! I was misled from the beginning and after they realized that I realized the estimated they gave me was ridiculous as one of the other reviews stated happened to them and after I decided to go elsewhere they wanted to extort money out of me. I am very disappointed in the owner Aldo and they way he spoke to me after sending business to him over the years! I will definitely be writing a letter to the better business bureau as well.

aa
Review №55

Its a late post on the review but this guy who handled my car is worth given good reviews. Mr. Carlos is a very friendly and professional person. He is on top of everything and he took care of everything and anything I had concerns with. Thank you and job well done.

Xa
Review №56

GREAT SERVICE!! As soon as I pulled into their establishment, They were very welcoming. Answered all my questions and concerns. All employees are helpful. Vehicle is running like NEW! I Definitely recommend taking your vehicle here!!

Ro
Review №57

Despite the circumstances a white glove customer experience. Tony and his team were honest, detail oriented and performed the work professionally, on time and at a very fair price. I would recommend them to anyone without hesitation. A++

An
Review №58

It is twice now that I have gone to Mr Collision at Farmers Branchwith a sad story of how I acquired the ding. both times they have bent over backwards to help me. They are considerate, fast working and very good value. I cannot speak highly enough of their service. I have another friend who has received the same honest service from them.They are the best!

Tr
Review №59

Aldo and his team are my go-to guys for all my paint and body work, as well as modifications and accessory installations. A happy customer with 15 years of experience with Aldo!

Ja
Review №60

When I say OMG!!!! O...M..G.. This collision shop and its staff...WERE SIMPLY AMAZING!!!!!! They stayed on constant communication with me in regards to my car and even with what was going on with the insurance companies. They were informative and knowledgeable abt what i needed done and even finished my car in less time than they initially estimated! This Collision Shop is one of the BEST IN DFW

Cr
Review №61

Aldo and his team are great! they have painted many of my cars for me and my friends over the years and the work is excellent. They have a great friendly staff and excellent quality of work! Highly recommend!!Charlie

Bi
Review №62

I have had to have car repairs done a few times in the last 20 years and this is the only body shop I will use. Very detail oriented and your car will look as good as, or better than new!

Va
Review №63

Really good work, would recommend.

Jo
Review №64

Came in after getting hit in the side, they got the dent out, detailed, and my 15 year old truck looks brand new, a ahead of schedule.

Yu
Review №65

Great place and experience. Work was done flawlessly. The staff is very knowledgeable and takes a great care of the customer.

Le
Review №66

Their repair work is phenomenal.

Gi
Review №67

Its true, we met by accident, and although being involved in an automobile accident isnt a pleasant experience, Im now very glad to be acquainted with Mister Collision Inc. Everyone I met there was so courteous and so knowledgeable about restoring automobiles. Now my car looks and runs like a new one even though its not even nearly new!

AB
Review №68

Best auto body shop to trust your vehicles to! QUALITY!

Dh
Review №69

My acura had a badly damaged fender and when i went to get a quote for the damage repair cost, they said it would cost $2000. However, i went to another bodyshop and i only paid $450 for a full fender replacement AND all scratches on the car being touched up. This place almost totally ripped meoff and said it was a very complicated process. they were charging almost 5x the cost of what i paid!

Ra
Review №70

Excellent work done after someone hit my car while I was parked. Bmw looks like new now

Ja
Review №71

They under promised and over delivered.

An
Review №72

Excellent 👍 service!

Li
Review №73

Excellent work

Pa
Review №74

Excellent service

Wa
Review №75

Highly recommended

Information
6 Photos
75 Comments
4.8 Rating
  • Address:14011 N Stemmons Fwy, Dallas, TX 75234, United States
  • Site:https://carstar.com/locations/tx/dallas-15431/
  • Phone:+1 972-484-4762
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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