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Ron Marhofer Nissan
247 Howe Ave, Cuyahoga Falls, OH 44221, United States
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Ron Marhofer Nissan
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Ma
Review №1

Everyone at this dealership was great! Happy environment. They really made buying easier than any other dealerships I’ve done business at. Definitely give them a chance if you can! You won’t regret it. Thanks again Connie, John and Mike. I do love the truck I purchased there

li
Review №2

I found a car I wanted at Marhofer. I was contacted by Colin over the phone who assisted me through the whole process. The car had some minor scratches which they buffed out prior to my going to purchase the vehicle. (He even took before and after photos before going out.) I contacted Colin at the last minute saying I was on my way, and he said he would start prepping/washing the car. When I got there, I was met by many people asking if we were being assisted and offered a beverage while I waited. Colin let me know what was happening (getting my signatures, having manager approve the paperwork, etc.) before meeting with John in Finance, and how long each step would take. John also explained extra maintenance/warranty options before we finalized paperwork which was the quickest process ever. The manager was also available who came in to thank me for the purchase. Nice touch! All of them were so professional, friendly and (for me) had great senses of humor which just added to the overall experience. Im sure there are many great professionals there, but I have to say thank you to Colin, John and Bobby. I must say: professional, fun, informative, friendly, attentive -- how are those for some positive adjectives!? Recommend? Absolutely!

De
Review №3

Colin was my sales rep and he was great! I dread car shopping as I’m generally at the dealership for hours until they wear me down. This was the quickest most pleasant buying experience I’ve ever experienced. Thank you Colin for making it wayyyy less painful lol

Ma
Review №4

We had such a wonderful experience at Ron Marhofer Nissan last Saturday!! And, it all started with Kyle -- who was amazing !!! From the moment he answered phone, to when he greeted us, through the entire vehicle sales process, to when we picked up our daughters new car last night. Kyle was friendly, accommodating, knowledgeable, pleasant...and just downright fantastic!! If we need to buy another car, well come to this dealership again..and ask for Kyle again!! He is perfectly suited for his role at Ron Marhofer Nissan!!

A
Review №5

Overall a great sales experience with Brian! Mike was also very helpful along the process. I would definitely recommend Ron Marhofer Nissan to family & friends.

Vi
Review №6

Great experiencing leasing my first car! Colin was wonderful. He is down to earth, transparent, and made the experience enjoyable. The process took us after closing time, and no one rushed us. They took the time to explain everything in ways you can understand, and helped us decide whether leasing or buying was a better fit for me. I would 100% recommend Ron Marhofer Nissan and Colin for your next car buying or leasing experience!

Je
Review №7

Brian was AWESOME. My wife and I, along with our daughter, stopped in the dealership looking at a specific Rogue. It just wasn’t the right fit, so while my daughter and I walked around the lot browsing Brian went to work to find my wife the perfect fit. Within a few minutes Brian delivered. Brian quickly ran to get the vehicle. We were not 100% sold and wanted to think on it, and Brian was great at answering all questions and not putting any pressure on us. On the way home we decided to pull the trigger. We quickly sent Brian a text and let him know we were going to get the trade in and we would be back shortly. Brian delivered on every level. He answered all questions, was very knowledgeable, and was great with making all of us feel comfortable. Along with Brian we dealt with Mike in finance, another 5 star employee. I highly recommend Ron Marhofer Nissan, and ask for Brian. You will not be disappointed.

Ka
Review №8

Mike Richards took excellent care of us! We are very happy with the car we purchased and the 5-star customer service provided.

Ke
Review №9

I waited an extraordinary amount of time having an appointment 😩 Whats the point. Charged me for plugging two nails in separate tires $30 each. Showed me a pic of my airfilter. Couldnt show me the damaged tire nails in tires? They dont have specials on oil changes and dont find ways to save you dollars or thank you for being faithful customers. Im so done.

Je
Review №10

I came into Ron Marhofer Nissan at the end of my rope and beyond stressed. Cherie was patient, helpful, and even shared her fries with my friend and I when we were there through lunch. Everyone we dealt with couldn’t have been nicer or more helpful in making sure I could get my insurance sorted and take my new car home right away. Can’t thank them enough and will be making the trip from Columbus next time I need a car (hopefully a long time from now!) I love my new (to me) Murano and so does everyone else!

Ca
Review №11

Hands-down the most painless car-buying experience ever. We started the process at 9am with an online inquiry. Everyone was responsive, friendly, transparent and helpful and most of it was done online and via phone. When we came to the dealership, the car was waiting for me and everyone was wonderful. I test drove the car, we signed the papers and I was driving the car home by 4pm that day. Ive never actually enjoyed purchasing a car before, so this was a first.

Ju
Review №12

This was our first but definitely not our last visit to Marhofer! Gabor was awesome from the minute my husband and I shook hands with him. He took so much time with us and answered every one of our questions. They even stayed an hour after closing to get it all done after we decided on the Murano. We went back the next day and he took the time out to come to our car and explain a few more things and show us how some of the features and settings work. This was the best car buying experience we’ve ever had! Thank you Gabor!!

Ba
Review №13

Thank you Gabor K. The minute we walked into the dealership you thought about the customers needs not the need to sale a car. Thank you for everything. I recommend Ron Marhofer to everyone.

Me
Review №14

So I went to Ron Marhofer Nissan in Cuyahoga Falls they was great. It was my first time buying a car from a dealership. Gabor Kunstar was the on who helped me, he was great made me feel comfortable and was straight with me not to pushy and I really did like that. Felt like I knew him for years. I really like to thank him and Michael Skelton for doing all they did to get what I wanted. The team is also great very nice people. Thank you all again really happy with all you guys did for me.

Ms
Review №15

Ron Marhofer experience was awesome as always.😊 they have the best customer service …make you feel so welcome.Treat you with great kindness.Dave: Thank You! so much for everythingyou are the best!🎉YOU!!!! 😄 are the reason I keep coming back!!!!!To Ron Marhofer.Joe : Thank you for all you do you’re Great!Gentlemen IAbsolutely love my car!💃🏽Thanks again.😊

Ge
Review №16

Because we signed an excellent lease deal and took care of our car, we got a decent deal to buy out the lease. But, the sales and service departments work in silos - zero communication about problems and solutions and things that should have been fixed. The only bright spot was the finance guy (Mike) who was honest and made up for some of the other frustrations. Still, you can only buff out so many issues - and I would not recommend this dealership to any friends or family.

Ad
Review №17

Drove to the area for a concert, it got canceled, found out my previous vehicle was wrecked and “fixed”. I was very upset, they gave me a very fair offer on my car, and a great deal on my new vehicle! I purchased a 2019 Nissa Titan SL. Thanks Chuck and the team for helping me.

An
Review №18

Ive been buying cars for over 50 years and my recent purchase at Marhofer was the best experience Ive ever had with a car dealer. I bought a used Nissan Frontier from them online and out of state. They made the purchase easy and were so helpful and responsive especially Colin Brennan and John Cima. Truck was delivered to my home. Easiest purchase I ever had and the vehicle was perfect. I wish I could give higher than 5 stars.

Da
Review №19

Ask for Jasmine, shes fantastic and so easy going! Im a little particular but she could not have been more accommodating! Very happy with the Rogue she helped me find!

Ja
Review №20

I have to say a big thank you to Ron Marhofer Nissan and more specifically Kyle Grimes for the great experience. We decided it was time to get our daughter her first car, and they had a specific make and model on the lot that she loved, but had a few things that needed attention. Kyle and his teammates jumped on the issues immediately and fixed everything that we had agreed they would. I was even more impressed with how professional Kyle was and how respectful he was during the car buying process. Not once did we feel pressured or concerned about the deal. If you are looking for an honest and fair dealership, look no further than here! Thank you Kyle and the rest of the team that helped my daughter find her first car, she loves it!

Bi
Review №21

Very pleasant experience overall! My salesman Colin Brennan was very helpful and courteous and my new car is AMAZING! Ill be back for another in a few years!

Ja
Review №22

Ron Marhofer Nissan has got to be the BEST car dealership ever. Brian is an excellent salesman. He’s extremely helpful and will go above and beyond to make the process as simple as possible. Tyler was extremely helpful with the warranty process and John was knowledgeable and thorough thru the financial process. I’ve never experienced such a relaxing car buying experience as I have with this group. They took what is one of the most stressful, annoying things that you do and made it pleasant. I would HIGHLY recommend this dealership to anyone looking for a new or used vehicle.

Ch
Review №23

Our experience with everyone at Ron Marhofer Nissan was pleasant and seamless from start to finish! We started the car buying process at two other Nissan dealerships and left both places disappointed and dissatisfied. Fortunately, we did not give up and continued our search by reaching out to Jasmine at Ron Marhofer Nissan. She was helpful, answered all of our questions, and gave us the information we needed to take next steps. Thanks Jasmine! The next person we dealt with was Brian Wells who was a phenomenal sales representative. Brian was professional, knowledgeable, genuine, and extremely helpful. He is the epitome of extraordinary customer service and should be an example to any/all sales reps! Thanks Brian! Alex, one of Brian’s trainees, was also with us during the transaction. With Brian Wells’ guidance, Alex will also be a great asset to the dealership. Another wonderful person we met that day was Mike, the used car sales manager. Mike was such a refreshing change from every other used car sales rep we encountered during our car search. Unlike, the other used car sales managers we met, Mike at Marhofer Nissan, was respectful, courteous, professional, and best of all, fair. Thanks Mike! We also met with Tyler in finance who provided all of the pertinent information needed, expedited the financials smoothly, and respected our choices. Thanks Tyler! We spoke with several other representatives from the dealership who were all helpful and kind! Not only was the experience at Ron Marhofer Nissan fantastic, we got an excellent value for our two trade ins and love the two cars we purchased! Thanks again for making the car buying experience pleasant and productive:)

Ca
Review №24

I’ve never had a car purchasing experience be so quick, painless, and upbeat! Brian was amazing and had the car pulled up and ready for me when I got there! He was so kind and friendly. Jasmine was awesome at helping me find new insurance. And Tyler was super helpful with the finances! I would recommend anyone who wants a new vehicle to shop at Ron Marhofer Nissan!

Pe
Review №25

If you are shopping for a car, you should check this dealership out. If you go to this dealership, you should asked for Colin. Colin has been a wonderful young man to help us. I have never written any reviews on any car dealership but I am really impressed by how this dealership operates. They don’t negotiate on their prices because they usually offers the lowest prices. That makes the shopping experience much faster and easier. Rather than spending 4 or 5 hours going back and forth with negotiation, we finished everything about two hours including a trade in. Before we arrived, Colin has already had the key ready for test drive. And he responded to our questions promptly and thoroughly. I highly recommend this dealership.

Ni
Review №26

I agree completely with Jesse DeHaans review. Brian Wells was fantastic! He made everything simple was very knowledgeable and very personable. I drove from Michigan to get my vehicle as it was the write model/color and competitively priced. I would happily recommend Ron Marhofer to anyone. Ask fro Brian Wells. Thanks again Brian.

An
Review №27

Thank you so much for the great experience buying my 2018 Hyundai Kona! I love it! A great big thanks to Jasmine Pouliot she was an absolute pleasure to work with! If your looking for a great deal and awesome people to work with that makes car buying easy go to Ron Marhofer Nissan ask for Jasmine! You will not be disappointed!

Li
Review №28

Previously, a diagnostic was $50. My air wasnt working and my service light came on. I thought they were related. When I got to the shop, I was told that they were treated as separate issues and that the diagnostic would then be $160 each if I chose to take it elsewhere for repairs! I toyed with the idea of just leaving, but Id had a new engine installed by the dealer and thought that the check engine light might be related. Every quoted repair was within the expected range per Google searches, but always the very high end. If the engine didnt have only 12,000 miles (car only has 72,000) I might have scrapped the entire idea of repair. Two oxygen sensors - price quote doesnt take into account that the engine isnt taken apart twice. Myriad issues. The engine oil cooler typically fails only after 100,000 miles if it ever fails. None of this recommends the Nissan brand to me. The bill was just under $4,000. I did elect to get my rear brakes done since the car was already there - a bit more expensive than quoted by another shop, but at least I wouldnt have to take the car into yet another shop so soon. Note this vehicle needed a new engine at 59,000 miles. (After great strife, Nissan paid for half of the engine bill.) Obviously, there is something wrong with Nissan. The only thing going for this dealer is that the service people are very polite.

Mi
Review №29

Gabor the Salesman and his trainee were ABSOLUTELY AMAZING. John in finance was AMAZING. Third care we have bought from the Marhofer Auto Group and will NEVER go anywhere else!

Ke
Review №30

I had a great experience dealing with Ron Marhofer. Colin was extremely helpful thru my whole buying process of my 2019 Nissan Sentra. He kept me updated on everything I needed to know and do. He made buying a car online so easy. I would highly recommend Ron Marhofer dealership. Thank You Colin!

Mi
Review №31

When I scheduled I told them 2020 Nissan Frontier. I was scheduled for the Hyundai garage. Dan the first guy I saw made me feel stupid for not scheduling with Nissan. I told him I scheduled with Marhofer its all the same right. He said that is like saying McDonalds and Burger King are the same that I needed to go to the Nissan side across the street. Thank goodness they were much nicer. My experience with them is why I will come back.

Te
Review №32

A week after I bought my car I couldnt get my lift gate to close and I had a tire issue...called up service and it took me 3 weeks to get an appointment to go in. My appt is tomorrow and I received a call/voicemail at 5:57pm from Chris Sutton telling me they werent equipped to service my vehicle...but I could call him til 6...what kind of service department cant fix a tire? or a lift gate. Dear Marhofer...Im an old lady and I could order the part myself and replace it, but I have a warranty...and I just bought the car from you...and you made me wait 3 weeks and then cancelled and gave me 3 minutes to respond?! What kind of nonsense is this? If you want lame service and response...dont go here because they cant even reach that level!UPDATE: Im changing my one star to a 5! Shout out to the Service Manager Frank who offered prompt, professional service that he followed through with to the end! My Service Advisor Hank was really great and again stayed with it until the job was done! Thank you for turning this into a positive experience.

To
Review №33

This was the easiest vehicle purchase in my 45 years of purchasing vehicles. i emailed inquiring about a vehicle they offered and within minutes Colin Brennan was in touch with me. I was an hour away and he had the vehicle ready for the test drive when i arrived. Everything was very transparent and up front, i have worked in the automotive repair industry for 40 years which he didnt know and he was straight forward and informative without exaggerating or or overstating anything. There was no high pressure from anyone and everyone seemed to go out of their way for me or any other customer there. Mike the used car manager gave a fair assessment and value for my trade in. Purchase made easy, Colin went out of his way for me at every point of the sale, he even took it farther with a small issue after the purchase and got it handled for me. Anyone there would seem to do a great job but if you want a fair, honest and a salesman that will go the extra, ask for Colin.. Thank You

Ra
Review №34

I have been looking for a car and had three dealerships sell cars I made appointments for, while I was in transit. Super unlucky... but then, I called Ron Marhofer and spoke to Collin he was super cool. He made and appointment for me and I went in the next day. They held the car for me and everyone was incredibly helpful. Brian right away helped me test drive my new car and then Jasmine took me through the buying process. Everything went smoothly and I had a great time while I was there. Jasmine is seriously, the best salesperson I’ve ever dealt with in my life!! I will 100% recommend this place to all of my friends and family! Plus, the car I bought is fantastic!

Sh
Review №35

Thanks to Gabor and John for making my first time buying experience relaxed, informative, and easy. It’s exactly what I hoped for when making such an important purchase. I would do business here again. :)

Bo
Review №36

I appreciate the waiting area, coffee, and internet connection. Its actually a pleasure to wait for the car. Then they wash the car after the service. This dealership is the best.Looking forward to my next purchase.

dr
Review №37

We worked with Dave Seymour on our Maxima end of lease and move to a Murano lease. We enjoyed working with Dave and his no pressure approach. He was informative and helpful in every way. Thanks for a good experience and I would highly recommend Dave & Ron Marhofer Nissan.

TH
Review №38

Bought a frontier from Brian wells, good deal, easy, low pressure and transparent process. No games, no gimmics. Easy stuff.Thanks fellas,Zach

Da
Review №39

Stay away from the service dept. overpriced oil changes. 70 dollars for basic oil change . The old oil change sticker is still on windshield . Do not know when next oil change is due!.

Ka
Review №40

Everything about my experience was exceptional. My sales person Colin was beyond excellent to work with - everyone made my experience very enjoyable and stressfree.

Ci
Review №41

My husband and I had a great experience when we leased our new Rogue in July. Jasmine was very helpful, pleasant and has a great sense of humor. She made us feel comfortable with our purchase. I highly recommend Jasmine and the whole crew at Ron Marhofer Nissan.

Je
Review №42

I had a wonderful experience leasing a new vehicle. Jasmine was amazing, extremely easy to work with and super personable. She also helped me save a lot of money with auto insurance. I highly recommend this dealership!

K
Review №43

These guys have renewed my faith in dealerships, after shopping around for nearly a year to find what I was looking for at the price I expected for my trade and the cost of my new used SUV.Phenomenal from start to finish. Honest, friendly and swift, too!My salesmen, Colin and Kyle were personable and just plain Amazing. Tyler was my financer, and he didnt hesitate to go above and beyond for me.. The overall atmosphere here, it felt inviting!I will spread the word all around fellas because you all are exactly how a car buying experience should be all about.Thank you for taking great care of my buying needs. I will be a returning customer. Keep it up. Your customer service abilities clearly do not go unnoticed 💖 Im happy to be able to leave this 5 star review!

St
Review №44

Dave is absolutely amazing. I purchased my previous car from him and it was a no brainer to purchase my next one from him as well. He went above and beyond to get me the best deal he could. He helped me get the college grad discount to save me a lot of money and was very patient and helpful in getting all the info from my school to be eligible. He’s also made himself available any time if I had questions during my last lease and even during the process with my new car he was honest and available to help me out. You can tell he’s passionate about what he does and really cares to help his customers out.

Je
Review №45

I had the most wonderful of experience leasing my new car from Jasmine Pouliot. She was so enthusiastic and wonderful it made my experience even that much better. We looked at multiple cars for my budget range and answered every one of my questions no matter how silly or weird they were. She wanted to make sure I drove out of Nissan with a car I loved. We sat in multiple cars and talked about the good and bad. She was more than happy to show me features of said cars to enhance my experience. She not only got me a car I fell in love with but she also saved me money on my auto insurance by a huge sum. I will never forget my experience and will always looks forward to dealing personally with her every time.

ma
Review №46

I live in PA and David Seymour and Mike Skila(?) made it so easy. I got a deal I was happy with and they were very responsive through the whole sale.

Ch
Review №47

Chuck was great. right amount of closing skill and made us feel like we actually mattered.

Su
Review №48

Everyone knows that it can be the most stressful time when shopping for a vehicle; however, it didn’t feel that way this time. I owe that all to Jasmine! She was patient with me and made sure I walked out of there with a vehicle that I was happy with. If you are looking for a car, you definitely need stop in at Ron Marhofer Nissan and ask for Jasmine.Thank you Jasmine; loving my Rogue!

CA
Review №49

Happy with the car buying process at this location. Kyle Grimes was attentive, transparent and reliable while I was working with him. Both Kyle and John made the transaction seamless and quick. Thank you to you both.

Ma
Review №50

Always a pleasure! My options are always laid out to me very clearly and easy to understand. I never feel taken advantage of and always leave happy! I’ve been working with Brian Wells for nearing a decade and have never been disappointed.

So
Review №51

They were very helpful in helping find a car that I was able to get in on that day. After not being able really figure out what was wrong with my Altima after 2 weeks they made the transition easy even though I was not originally in the market for a new vehicle.

Pa
Review №52

I worked with Gabor Kunstar and Tyler Gentry. They made my experience smooth. They were very professional and honest. Great group of people to work with! I really appreciated doing business with them!

Sa
Review №53

The experience here was great from start to finish Gabor K. was amazing. He was very nice and professional I’m so happy with the car I got today would recommended everyone looking for a car to stop in and see him !

Ki
Review №54

My salesman went out of his way to help me figure out which way was the best way for me. He was very knowledgeable and very understanding. I told my neighbors to go see David.

tR
Review №55

It would seem that the Marhofer family is one of the most enduring car families in the northeast Ohio area. Service and sales folks are all top-notch at all the Marhofer dealerships. One of the features here that we appreciate is when you buy a car they pull it indoors in the air-conditioned or heated space and you can learn all about your individual car and program your mobile device to link to your new car.

Ki
Review №56

Thank you so much to Jasmine for helping us find a great car for our 16 year old daughter!! She went above and beyond in assisting us in our choice today!! She loves her 2018 Nissan Rogue!!And have to give a shout out to Brian Wells, who was highly recommended by our friends, but unable to be there today. He set up everything prior to our arrival today.This was our first visit and purchase from Ron Marhofer Nissan but won’t be our last! Well worth the 50 minute drive!

Co
Review №57

Such a great, professional, easy car buying experience! Jasmine Pouliot provided A+ service and comes highly recommended! Thank you guys!

Ma
Review №58

I love being able to bring my car here and to be able to trust it gets done properly. Trust is huge.I want to be able to drive my Juke for a long time.

Ki
Review №59

Very tentative and welcoming. Service did not take as long as expected.

Br
Review №60

This one is going to be long, so pull up a chair and that hot cup of coffee.My back story is that I had pretty much sworn off of the brand after two legitimate horror stories with two other Nissan dealerships in the past. Still, the 2nd Gen Leaf got my attention, and work dangled a massive carrot in front of me to pull the trigger on an EV.I went to this dealership as I had seen the car out front in the past, and they are very close to where I live. I cut to the chase with the sales guy that met me as I was approaching the showroom, and was point blank honest with him about my previous history. He took my concerns to heart as we went over the vehicle, took it for a test drive, and then proceeded to go down the process from tire kicker to actual buyer. His professionalism throughout made me make sure that I sought him out again when I decided to pull the trigger and buy. The process itself did take a bit longer due to having to research competitors (I brought in a competitors price on a nearly identical car), and they worked hard to earn my business. The entire staff there was courteous, including the finance staff pushing the bank to lower the interest rate on the loan when I balked at their initial offer.This dealership earned my business, and I highly recommend this dealership. I highly recommend seeking out Brian Wells when looking for someone to discuss one of their vehicles. If the owners read this - they need to give him some form of recognition for his professionalism, courtesy, and attention to my concerns throughout the process. I want to give him an extra thanks for his efforts during my purchase.

St
Review №61

Wife and I live in Beaver County, Pennsylvania and bought car from Ron Marhofer Nissan. Colin the sales associate handled everything in a timely, friendly and professional manner. We were able to have the car delivered for no charge. The finance manager, Mike is also friendly and assists within a timely manner. We are very pleased with our purchase from Ron Marhofer Nissan.

Sh
Review №62

Couldnt be more happy with this place Gabor was one of the nicest and coolest salesmen Ive worked with and I finally got one of my dream cars thank you very much!

St
Review №63

As always, 100% quality, timely service was performed.

De
Review №64

Dave Seymour was great to work with. He was super helpful and made all the difference with me getting another Murano! I’ve been spreading the word about my great experience at Ron Marhofer Nissan. Couldn’t be happier with my deal!

Dh
Review №65

Gabor Kunstar was the best sales person I have ever had. He made car buying such an easy process and really helped us out in every way possible. He gave us a good deal and answered any questions we had. Amazing guy to buy a car from! (:

Vo
Review №66

Ron Marhofer Nissan Auto Service Center did a quick and great job on repair on my Murano 2014. There was some humming noise coming out that was really hard to figure out where its coming from. They found an issue and replaced it with new parts in few hours. Also, I call a few other Nissan dealers to make an appointment, and they told me to wait for 2-3 weeks. Ron Marhofer Nissan Service Center told me to bring the vehicle the next day in the morning. I give them 5 stars for a great service.

Bi
Review №67

Forgot my coupon, but the honored a picture of it! Great people to work with.

Rh
Review №68

I purchased a used Nissan Sentra on July 10. Gabor was a wonderful salesperson! He was very kind, knowledgeable, and put no pressure on me to purchase the car. The vehicle had a few scratches on it so he set me up with Ultragloss to fix it at no charge! I would definitely purchase a vehicle from Ron Marhofer Nissan again. Every employee that I interacted with was awesome!

Kr
Review №69

Ron Marhofer Nissan is a great group to work with! Honest, fair, willing to work with you and not pushy at all! They will do all they can to assist with your purchase and make sure the deal works for you! Our family has purchased 3 cars from them and I would highly recommend this group to anyone looking!

Kr
Review №70

Julius was the best service representative that I ever met for car service. He was very professional, nice, and friendly. I felt safe to give my car to service with Julius. He made sure that my car was taken good care of and was back to excellent condition. I will definitely be coming back to this location for my regular oil changes and for any other car repair service because of Julius. He is great. Thank you.

Al
Review №71

I purchased a car here and the representative went above and beyond to make sure we had all the information and support we need. They truly attended to all of our questions and concerns. I’ve been to other dealerships but this one was different. The worker was sincere.

Ca
Review №72

Thanks for getting my car in and out so fast. Everyone is so professional yet friendly. Excellent work done fast.

Me
Review №73

I called the dealership about a part I needed came in and got it diagnosed. They got back to me and said it would take 3 days to come in. There was no phone call. I waited another day and called back. The person I was working with said it would be 2 weeks before the part comes in. I waited 2 weeks and 3 days for a callback. I called again. Talked with the same person and said that it would be another 2 weeks. This process took over a month to complete. I asked about a loaner car because it was a matter of safety and This was taking longer than expected. I was offered a rental car for $35/day. Needless to say I was not going to go for that. The customer service in person was good the way things were getting done (or not) was not good. I ended up waiting over a month to get one part for my car.

Me
Review №74

Colin and Jasmine were fantastic to deal with!! I had such a good experience purchasing my vehicle through this dealer and I would recommend to anyone!! I love my new vehicle!!

Al
Review №75

Colin was the ideal salesperson. He answered questions accurately, made himself available when needed, and wasnt pushy.

Br
Review №76

Gabor was great to work with, he made the process easy while also working with Kyle at the Ron Marhofer Chevy location in Stow. They were both helpful and I’m happy with the vehicle I picked up.

Ap
Review №77

Just wanted to thank Gabor and Mike for their excellent customer service.

La
Review №78

Ron Marhofer Nissan provided my family and I such great service. I didnt feel pressured to buy something that I didnt want, and I left out with exactly what I wanted. Happy Mothers Day to Me!

Ru
Review №79

Did a recall and oil change and excepted another dealerships coupon.

El
Review №80

I keep coming back because David Seymour is the best salesman ever! I always leave feeling I was treated fairly and having a great experience. Also, Mike in finance was awesome!

Me
Review №81

I purchased a car this past weekend from Ron Marhofer Nissan in cuyahoga falls. I had the pleasure of working with Colin and had the best experience! All of the guys I worked with were professional, very friendly, and very transparent. Colin worked hard to find the perfect fit for me, answered all my questions, and was very honest and fair. Thanks for all of your help!

Ka
Review №82

Service for my 2011 Nissan Murano. The service person, Ridge Hancock, was very pleasant and professional and knowledgeable. I would give him and the Service Department at Ron Marhofer in Cuyahoga Falls, Ohio a 10 out of 10 for their overall performance in how they dealt with me on my recent visit on 3/1/2021

Oh
Review №83

Got the model and color i wanted, Gabor was great in getting everything we wanted

Si
Review №84

DO NOT BUY FROM HERE, IF YOU ARE FROM OUT OF STATE! Polite staff, but unlike most dealerships that do everything for you... I had to pay for EVERYTHING out of pocket (Registration, License Plate, Title Transfer). I tried calling and working it out, they said they’d call back. It’s been 2 months I’ve heard absolutely nothing from them!

Ka
Review №85

Got tires and some work done on my car last month great service and Sean Schafer was super helpful thanks Sean

Ma
Review №86

Went for an oil change, no waiting-my car was taken to the service area right away. Julius was amazing pure customer service was given. He even washed my car. He explained everything and was genuinely kind and respectful! Thank you Julius!

De
Review №87

Smooth process in and out always treated well

Tr
Review №88

I always take my car there for service. No matter which service person that waits on me, the service is always personable and great. Ridge was my person for this visit and he made sure to keep me informed and was very personable.

An
Review №89

We had the best experience 3 years ago when purchasing our first Nissan, and then again on Monday.We went to another dealership earlier in the day and were treated horribly. It was an awful experience. Came to Marhofer and we were treated with complete respect and like we were family. Dave, our Dealer, was kind, funny and compassionate. Lesson learned: Marhofer has us for life. Thank you for treating us like family. Im so happy with my new car!

Sa
Review №90

Wonderful experience. Great job on getting my car all set.

Ry
Review №91

Jasmine is the pinnacle of customer service. She definitely knows her stuff. My wife and I had an overall awesome experience buying a new car from ron marhofer nissan. Definitely would recommend.

Ta
Review №92

Dave always take care of me, I would go to anyone else!! This is my 3rd lease with Dave he goes above and beyond to accommodate my schedule!

Ho
Review №93

I highly recommend MARHOFER NISSAN for service AND purchasing your next vehicle! David S. was a great sales guy to work with. From the moment you step foot in the door it is apparent the level of customer service and urgency each person exemplifies. A great place to receive great service, and the buying process while at the dealership did not make me feel overwhelmed....other than the typical level of stress (and excitement!) from buying a new car. Thank you for making my car buying experience one to not frown at!

Na
Review №94

Dave and Tyler Thank you for the great customer service. You made the car buying process a breeze.

An
Review №95

Service department and sales department were great.

Pa
Review №96

Very Professional. Good social distancing. Very nice waiting area. Professional reps

Da
Review №97

I worked with David S. At Marhofer Nissan in Cuyahoga Falls, great person and amazing salesmen. He helped me wonderfully drive off in my new lease and I will 100% be returning.

Sa
Review №98

Julius was just excellent. He made sure I only got the services I needed and didnt try to add stuff I didnt. He was polite and courteous. He also made sure my car got a proper car wash. Including my back window that is not always easy to get clean. I definitely look forward to dealing with him again.And tell Anna I absolutely love my car. Best purchase I have made in along time.

R
Review №99

Ridge, my service tech was very thorough, and professional.

Ro
Review №100

Some items were missed. But Sean has gone above and beyond to make it right. My wife is jealous that she bought from Medina Auto mall with their horrible service department. Ron Marhofer Nissan cares about their customers and tries to make things right.

Information
83 Photos
100 Comments
4.8 Rating
  • Address:247 Howe Ave, Cuyahoga Falls, OH 44221, United States
  • Site:https://ronmarhofernissan.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 234-245-6026
Categories
  • Auto repair shop
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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