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Brilliance Honda of Crystal Lake Service
680 W Terra Cotta Ave, Crystal Lake, IL 60014, United States
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Brilliance Honda of Crystal Lake Service

Comments
Th
Review №1

Robert was super helpful and very straightforward! He wasn’t pushy, and made buying a car very simple and easy. Especially having a terrible experience at Kunes In Crystal lake!

Da
Review №2

A great car dealership and service department. I always take my Honda here for service. I bought my Certified Honda here. I am very happy & pleased with Brilliance Honda and I recommend them to my family & friends.

Ga
Review №3

The service here is unbeatable! Quick & efficient. Thank you once again for your kind services!!

Ma
Review №4

Wonderful service

Br
Review №5

Jesus is the best mechanic. If you ever need your car serviced I highly highly highly recommend asking for him. Hes quick and does an amazing job. Going to a mechanic can leave you feelinga little weary, but he is very thorough and keeps you updated on the process. 10/10 would recommend him!!!

Be
Review №6

Always careful and polite. Very nice experience today.

Do
Review №7

Max is a consummate sales person. He explains just enough to keep us focused on the car we have in mind. Without too many facts, he gave us the complete rundown on our CRV and convinced us that this car was the one for us. We appreciate Max for his selling skills as well as his wonderful personality!

Cr
Review №8

This is my 2nd review. Once again I was in need of the Service Dept. after my mechanic around the corner cross threaded one of my wheel locks and then broke the key trying to get it off. Took it to Brilliance Honda service department and they were able to remove the cross threaded bolt and I had them replace the wheel locks with standard lug nuts, all at no charge. Great job guys!

s2
Review №9

I waited a total of 14 minutes before anyone helped me and the whole visit took 15 minutes to pick up parts I had ordered. Ive been going to Brilliance Honda for around 6 years now and I will just order what I need online from now on. I dont have time for someone to make me wait around while he takes a food order while getting me parts they had ready.

sa
Review №10

They did a fine job installing the remote start, and the detailing was okay, however they did not remove all stains( as promised when the vehicle was first purchased ) and they stole items from the car once they had detailed it. Overall a poor experience, would recommend a third party over this place.

xx
Review №11

They seem to get less customer friendly when they started growing. I guess thats big business. Were alot more personalized.

Ch
Review №12

They are really good mechanics. Really looked thru every inch to find the problem in my car. Fixed it and I drove away happy.

Ca
Review №13

Came in today to just look and ended up buying a car. Max Ring was great explaining everything to me and helping with the price negotiations.

Ch
Review №14

5 stars.Their services are awesome and the location is fantastic. RECOMMENDED.

Sc
Review №15

3 hours for a oil change is rediculous I was told 1 hour wait. Great way to spend a Saturday.

Ni
Review №16

Service department here is second to none. Outstanding.

Am
Review №17

Always super friendly and helpful service with my Honda :]

Ka
Review №18

Love the service and people at this specific Honda dealership

Sh
Review №19

Great salespeople!

De
Review №20

Fast and courteous

Al
Review №21

Fantastic

ma
Review №22

Car sale.

Information
1 Photos
22 Comments
4.4 Rating
  • Address:680 W Terra Cotta Ave, Crystal Lake, IL 60014, United States
  • Site:https://brilliancehonda.com/service/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
  • Phone:+1 815-459-6400
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:6:30AM–9PM
  • Wednesday:6:30AM–9PM
  • Thursday:6:30AM–9PM
  • Friday:6:30AM–9PM
  • Saturday:6:30AM–9PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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