They are honest. Its such a rare thing to come across now and days. They had every opportunity to make a nice chunck of cash off me... But the owner is an extremely decent man and didnt over charge me at all. He did an excellent job in a timely manner. Had me up and going back to work within hours. Couldnt ask for more! I will never take my car anywhere else. Thanks again!

My experience with the garage was great. People there are great.

I’ve been coming here for a few years now! I get my Mini Cooper serviced regularly! Victor the owner is friendly and super fair with pricing! I highly recommend this shop!!

Victor and Leo are amazing! They recently saved my life by fixing my little Mercedes SLK. They were professional, compassionate and affordable. I will refer their services to all my friends and family. I will definitely be back for all my other service needs. Thank you so very much :)

The best service! On vacation and had low tire message. Victor took care of us and was super efficient!! Highly recommend!

They are awesome!! Super helpful and great work. Definitely recommend to yall!

Amazing mechanics, even better people.Fast, efficient, fairly priced service.They even washed my car at the end of service.Victor is the great and this shop is a gem.

I’m constantly having car issues. Ever since I found victor my life has been 10 times easier. He has done so much for me from fixing engine trouble to repairing body damage. He’s affordable, honest, and great at what he does. I recommend him to anyone that needs work done on their car!!! He doesn’t disappoint.

I have the worst extended warranty company ever! Before Ive come to MERCEDES AND IMPORT SERVICE two other shops refuse to work with them because they were very difficult to deal with. Victor has spent endless hours communicating with extended warranty claims department.Amasing, but after a very short time I was able to get my car back properly repaired and ready to roll!Thank you guys for all your help!

This is a gem of a shop i mean hard to findgood honest and fair prices. Victor was great even checked out another thing i asked of him with out an extra chargeyou just don’t get that good customer servicein the auto repair businessi will give him all y future business as well as telling all my contacts here in the area.THANK YOU

Great work done by European import service! Thank you for the service and oil change!

They seem professional and very fair with the prices. I definitely recommend this shop to anyone that is in this area that want to get honest diagnostics. Also, Victor was very helpful with explaining everything I will 100% come back here for my volkswagen from now on.

I have a 2003 Honda Civic (manual transmission) with only 130,000 miles. I try to take as best care of my car as possible, and Im so happy I found Victor! Hes always been honest with me about what work needs to be done, and extremely accommodating. Most recently I had my clutch and brakes replaced. Victor gave me a good timeline on how long it would take for the job to be completed, showed me the parts that he was ordering, and even saved my old parts to show me how worn out they were. I knew I needed them replaced, but seeing the visual damage is always a good way to validate your choice.In my experience, Victor appreciates his clients and wants to make sure they keep coming back. Hell stand by his work, and always be honest with you. Id recommend anyone to come to European Import Service if they need car services competed.

Whenever you go to a new autoservice its a pretty high-stake gamble where the stake is your car. I end up bringing my car here by accident. Didnt regret about it for a single minute!What do you get here- undivided attention to your problem. (I cant recall when mechanic listen to me so carefully and understand what exactly I want to do to my vehicle ).- service above and beyond (During repairs of my car they always choose to complete important for me but not such a cost-effective for them service.)- make - sense warranty. During repairs weve install a part that was DOA. They not only didnt charge me a single penny for the same job done twice but handle all manufacturers replacement process in a very timely manner.Highly recommend this place!

I liked this service because they started working on my car immediately without any appointments. And also, they did not charge me for little additional services. I recommend.

Great ownership! Really friendly and really helpful at a really fair price. Definitely recommend to all for any car repair you may need.

This is the only place I go for my Mercedes maintenance! Victor is super knowledgeable, helpful, and a kind honest man. My car battery died and he was able to order me a new one that night and had it available and installed the next day. Hes also done my routine maintenance for the past few couple years and replaced my brakes as well. I will be coming back for my next service ... here and only here!

Ive been a customer of European Import Service for 2 years now. Victor have always been great and always telling me what I need to get done but not right away. Honest people and pricing. Definitely recommend friends and family.

Did a very good job on my 1980 Mercedes-Benz diesel 300D went in there and told exactly what was wrong with the car the car will not shut off keep running ( runaway diesel )? He knew exactly what to do got the job done and was a very responsible prices. Before I went to his competitors they wanted to charge me $150 an hour to troubleshoot the problem? When its obvious when you turn key ignition off diesel keeps running ? Owner of European imports explains the procedure about fixing the car and is very knowledgeable never Tried bullshiting me once regarding on repairing my car? I would highly recommend you to bring your Mercedes to European Imports for service.

Brought my bmw 428i 2014 for repair. The car had an alternator issue and rear brake. Victor was really helpful and friendly. The prices were fair and the service was great, would definitely come back and recommend.

What do I value when I take my car in for a service or general repairs.- Fair and transparent & best case good price- Approval call if unexpected costs show up while its in the shop- Ideally some sort of dedication for the job/car- A good gut feeling when I see the person in chargeWhat did I get when I went to European Import Service:I drove there on a Thursday evening (around 6pm ish) and asked if he could service my BMW 328. I had some minor additional things I asked about and Victor was spot on with his answers. He was almost embarrassed when he said Patrick I fear that I may not be able to get all that done today though - remember it was around 6pm and I would have expected laughs from any other shop if I had expected them to start working on my car now, instead I received a very humble Im not sure if I can get all that done today - I obviously had no expectations to get it done right away anyway. We agreed that I would show up on the following Monday. He then asked me where I live and I told him it was in the area, he then quickly offered me to not waste money on an Uber/Lyft but to take his bike back home and ride it back when the car is done (I did not take that offer but just the fact that he offered it is outstanding). When I got into the car to leave, he indicated to wait and get out again and give him 5 quick mins. I was a bit confused, put the car in parking and stepped out. 30 secs later, he came with cleaning supply and a tiny container with the color code of my car. I had a tiny scratch on the bottom of my front bumper and he said I cant let you leave like that. He cleaned it real quick, put a little bit of paint there (it may sound a bit unprofessional in this context but the location of the spot and the mark itself allowed a quick repair like this) and told me that he just had that bit of paint left from a previous job and I of course dont have to pay for that. #dedicationI dropped the car of on Monday, throughout the day (I told him it wasnt urgent at all), I received a call from him that our estimate could increase if he would exchange some filters that looked dirty but would also still make it for a while if I would not want to exchange them for (the amount was ~$50 and yet he felt the need to call me and get that approval) #approvalWhen I picked up the car later that day, he suggested to also do some other work (based on the millage) but it was not needed right away. He understood that I was going to schedule the additional work right away but he said it wasnt needed yet and to just come back in couple of weeks. He could have made quite some more money with me the next week or day but decided to be honest telling me that it wasnt needed right away #good gut feeling with the person in charge.He charged me a very fair and good price for the service he provided. It was all listed on a bill with prices for each line item. #transparent pricingI have never felt that good with a mechanics and he will definitely be the person in charge of my BMW for all other services and repairs in the future. I cannot recommend Victor enough!Well done Victor - keep up the excellent, honest and great service!

Trustworthy work and prices. Definitely my go to place for all my car needs! Has consistently been a good experience every time Ive gone.

I took my Mercedes to this shop and they did a great job, very reliable place to take your European car if you want to get it fixed with the lowest price around this area. They know what their doing and i am Very happy with the services I received!

My car was experiencing some noise at 5:30 pm, 30 minutes before this store was supposed to close. I looked for the nearest service shop on google maps and I found that place and there was Victor, 10 minutes before he was supposed to close and he actually took my car in and fix it in a matter of minutes for a great price!

Victor and his team are very experienced mechanics. You wont find a better group of people in LA for European cars. Victor took my car in on a same day notice and was able to diagnose the problems with my engine on my audi s4 and give me a more than fair price, all within a reasonable timeframe.

Went in to get my check engine light diagnosed and be able to pass smog. Victor was very friendly and the mechanic, Gene, quickly replaced my Catalytic convertor and I was back on the road, driving smoother, and passed Smog.

I would totally recommend this place

Stopped by today for an oil change. Top oil, fast and professional. 5 stars service.

Viktor is a great guy to work with and always keeps the customer in mind. I will bring all of my vehicles to him for repair. I thought my Range Rover was headed to the scrap yard and he brought it back to life.

Great

My husband and I have had numerous cars taken care of by Brian and his crew for the past 20 years! We wouldnt go to anyone else because he is the best. He has always had a great helpful and positive attitude along with a quick and efficient turn-around time. Trustworthy, kind and reliable.

Have late models of Benz, Bmw, lexus ? and you looking for a great customer service, knowledgeable people, reasonable price JUST GO INSIDE AND ASK FOR VICTOR your car will be done in less than you expect.HIGHLY RECOMMENDED

I brought my mercedes to victor for Service B he was fair with his quote and I ended up paying 100 dollars less than the dealership. Definitely recommended as the go-to shop for me and my family.

Brian was my guy for 20 years and did a wonderful job on all my cars.Had an immediate problem with new guy, Manny, got charged for original Toyota OEM parts and they used aftermarket replacements.Still trying to become a happy camper, Alex owner said he would fix this.I will write another review depending on outcome. Joe Mader

Great Service! Reliable. Great Coustomer Service.

Im so satisfied coming here, crystal helped me out so much and helped me go through everythingShe helped me with my front and rear brakes. And also the front and rear rotors and albert did a amazing job for the smog. If crystal wouldnt tell me about my breaks I probably wouldnt be here now lol.Overall Im super happy and glad I came here with such a lovely staff like Danny the machanic, Albert smog and mainly crystal, she helped me so much, I recommend this place to everyone!!

Best shop in the area

Its just ok to go for smog but dont ask for any repair done on your car. thats the last of your car . ask them to see the qualification of the mechanics! there are none posted . with today cars you cant let a guy with no certification to work on your car.

Great service, excellent technicians love their job, ... recommend to all, You will love their work

I was in and out quick, lickety-split and it was a great value!

Stay away, since this chick who has no understanding of cars or how to deal with people works there this place has gone down . they just have too any excuse to charge you.