user
Honda Conyers
1860 GA-20, Conyers, GA 30013, United States
Appearance
Honda Conyers
Comments
Ri
Review №1

I went to Stonecrest Honda online to find hours and noticed an option for valet service. Naturally curious I selected and called. Since COVID I now work from home and off days are just as filled with errands. THIS IS THE BEST THING I COULD HAVE EVER DONE!!! The gentleman picked up my car. I received a call when it arrive to service area. A texts with updates regarding work being done. I paid and my car was brought back to my driveway!!! I cannot be happier. I almost want to have something happen to the car so I can do this again!! Hopefully there will be a system to pay online and I will be flying in the sky!!! Please don’t hesitate, do it!!! Thank you so much!!!!

Sh
Review №2

Great experience! Everyone was very friendly and smiling. My oil change was fast and they even washed my car, which I really really appreciated! Thank you so much this is my car’s home for all it’s service needs. I also like the text updates I get while I’m waiting.

Ja
Review №3

Literally everybody in this facility has spectacular and immaculate customer service. They actually show you that they care. The waiting room is very clean, they move fast as they can with service on your car. This is my second time coming here and I love it. They always make way to place you on their schedule (unlike the Hyundai dealership right across the street). Here they actually make you feel like you home. I will always come to this dealership for any services needed.

Em
Review №4

I only leave reviews if I have something nice to say- but it was quite impossible after buying a car from here. After paying for a tint that was “already set to be put on” it took a week of back and forth to get the tint hastily put on. After four hours with that because apparently the detail takes an hour, I got back tinted windows with debris under the tint plus a dirty car.Along with this I specifically requested my veteran tags get transferred over to my new car, no problem at all, absolutely can do. Today I get a brand new tag in the mail. I truly love my car, but I wish I would have gotten it somewhere else.

Ge
Review №5

I made an appointment. Soon as I got there I was greeted by a service associate. A technician took my information and i was seated. They have a really nice waiting area with free coffee. The staff was very nice and my car service was done really quickly. I really enjoyed knowing what was being done on my car with the quick video I was sent.

St
Review №6

Under no circumstances, would I recommend any individual to either purchase a vehicle here or get their vehicle serviced here. My 2020 Honda Accord currently has a recall. A week ago to this date, I called Honda and a representative scheduled and “ordered” the part necessary to fix the recall issue my vehicle is experiencing. Today I went to into the dealership to service my vehicle as per my appointment stated. I was told from one of the front desk representatives in the service department that the part needed to fix the recall issue on my vehicle was not only not ordered, but Honda has not even released authorizations and/or instructions on how to fix this issue. Aka, the part isn’t manufactured as of yet.Issues like this should never happen. I am a tax paying citizen who values his time. Today Honda of Lithonia Georgia wasted my time. If individuals who work there cannot articulate and/or communicate information effectively, then they shouldn’t be doing that type of job. Misleading people is detriment. Going forward, I would never have my vehicle serviced at this location again. I hope if anyone does decide to have their vehicle serviced there, double and/or triple check the accuracy of the information, Honda representatives are presenting to you over the phone.

To
Review №7

Scheduled 4 days ahead for a routine maintenance, got there about 15 minutes early.... one associate told us right away that our associate would be with us right away about 30 minutes later the first associate took us to another. He was friendly enough. He told us that he recommended a tire rotation so we gave the go ahead. We waited and heard nothing for almost 3 hrs!!! When it was finally finished... we payed but he told us very little. We got into the car and the tire pressure light was on when it wasnt before. I drove off not saying anything just figuring that they forgot to reset the computer. Got home let it sit for a while, checked all 4 tires and they were all different pressures!! 29,42,40,36! Was not happy with the overall experience at all!!! Im not likely to return to the location especially after seeing and hearing so many negative reviews about this new location! Do better!

Ti
Review №8

Professional and courteous. Kept me up to date with my service. Sent video of my vehicle as they were doing my oil change. Let me know that my inspection was done on battery, brakes, tires etc. In and out in reasonable time.

Ca
Review №9

I went to Stonecrest Honda, on 9/11/2021, with the sole purpose of buying a vehicle in my business name. This was made very clear from the start. The salesperson and finance people were aware that I was signing on as the personal guarantor, with the understanding that the vehicle would not report on my personal credit report. Guess what, they lied! The vehicle was reporting on all of my personal credit reports within 3 weeks. I WAS LIVID!! They told me since Honda had funded the loan there was nothing they could do. They are not very honest and forthcoming at this dealership. Hell... they lied to get me in the building in the first place, saying they had a car that was available but turns out it was a loaner vehicle. I definitely will never do business with this dealership in the future. I may even take legal action against them to compensate me for double the interest I am being charged, even though this vehicle is plastered all over my personal credit reports.

Ta
Review №10

I took my car in today 9/2/2021 to get serviced. I love the attentiveness and the communication that they have. I dropped my car off & left but I was still aware of what was going on with my car & what all I needed done. From the vehicle inspection video to the service advisor keeping you updated, I really appreciate Stonecrest Honda.

Li
Review №11

Great customer service, great Comfortable low private black seats, that I fell asleep in!

Em
Review №12

Very good customer service, as I didn’t have anappointment and needed a new battery. The new facility at Stonecrest is very spacious, cleanand convenient. Plans to return for other neededservice.

Vi
Review №13

My service advisor, Jake, was Great. He was knowledgeable, professional and efficient. The service was great.I even enjoyed waiting on the patio

K
Review №14

Stonecrest Honda formerly Honda of Conyers NEVER fails to amuse me! Their customer service, their new technology and the list goes on! Thank you all much for your time and expertise when it comes to servicing my family vehicle! I am a returning customer of over 9 years and currently on my 3rd vehicle from you all! Thank you Jesse for my personalized service inspection video and thank you Danny the service manager for training and having exceptional service technicians!! See you all in about 4months!!!

Ti
Review №15

Excellent online process. Excellent in person sales process. Excellent inventory. Perfect purchase. Fair price, great service.

Ad
Review №16

I would give the 0 star. I have left voice message to get call back. So, when I return phone calls no one is available to take my call. I feel disappointed with this dealer after I purchase a new vehicle. My information on the contract is incorrect. I had to drive back to the dealer for fix my remote and was told that the sales person did not do certain setting on my vehicle..TERRIBLE CUSTOMER.

Be
Review №17

I called in and asked if I could possibly be squeezed in for an oil change and tires rotated. I was able to get in and advised a possible wait from 1 hour to 3.5 hours. No wait at all and was only there maybe 30-40 minutes. Nice experience.

Eb
Review №18

I went in to purchase a vehicle. Test drove the vehicle I wanted and agreed to see number from the pre-approval I already had from Capital One. That was the only authorization I gave. Next day I get a message from the credit bureau that they ran my information 5 times. Something I did NOT authorize. So beware they this too may have happened to you or will happen to you when you go here. Will be reporting this to the bureau. Thanks for nothing.

Ke
Review №19

Purchasing a vehicle with Stoncrest Honda was THE BEST DECISION I COULD HAVE MADE!! Yes it was just that no exaggeration I started my car search on their website and started from there. I then not even 24 hrs later had received contact from a sales Rep by the name of Eboni. This woman knows her stuff and gave me the best customer service I received in a long time. At the time of my appt we test drove a Honda Accord she went over ALLLLLLL features of the car, the purpose of them and the benefits you would get out of using them. She made sure I was making the right car decision and would get my money worth as well. Although I had to wait on my car to arrive to the lot that was still no problem she kept in contact consistently on that arrival. Thank you so much Eboni for all your work and dedication to please your customer. As of July 23 I rode off the lot in my 2021 Honda Accord 1.5T SPECIAL EDITION with only 7 miles on her. Thank you again for a smooth fast and accurate purchase

My
Review №20

Love the new location and Thang is the best! They take care of you and your car. They make sure to suggest the needed service your car needs to function correctly.

ha
Review №21

My first time at Stonecrest Honda. I normally go to Phil Hughs Honda because of where I live but was in the area. Great service. Danny was helpful with going over what my car needed and didn’t push anything I didn’t want to do. Really liked the complimentary car wash. Not sure if that’s just for first timers or each time. Looking forward to coming back.

So
Review №22

My salesman Anthony and the finance manager Justin were superb; however, whoever owns this dealership needs to at least place a vending machine in the common area. When purchasing a car, you are there for hours (5+) and starving by the time you leave. The least they can do is offer you a snack and something to drink. If you are going to buy from here please eat before you go. The lifetime warranties are a great plus. Everything else is great.

Ak
Review №23

Awesome service experience Stuart was amazing. They picked up my car got it washed and rotated my tires free of cost and all within 3 hours. Highly recommend. I also got a cool little video of the service while my car was there.

De
Review №24

I love it here! Staff is friendly and knowledgeable. Everyone has exceptional customer service and is always helpful. I really appreciate the service I recieve every visit. Thank you and keep up the outstanding reputation.

Tr
Review №25

I brought my car in for a routine oil change. I had an appointment for 8 and within an hour my car was ready. They have a nice clean lounge to wait and staff were professional and friendly. Overall great service. Thanks

re
Review №26

I bought a car from them last year in September and let me just say the experience was excellent! The customer service is by far, top of the line. To top it off they literally took the time out of there busy day to call and wish me a Happy Birthday a few days ago! Literally 8 months later and they still manage to keep a smile on a highly satisfied customers face! Thank you guys!! Your the best!! 🥰

Du
Review №27

Awesome service! Thorough and fast. They even washed my car! This is my first time here and am impressed. Truly…

ma
Review №28

Express oil change was just that. Fast!!! I was given a time and my car was ready at that time. Also I loved the video of my car inspection as well as the text I received to approve or decline additional services. I was even more pleased when I arrived to my car how clean and sparkling it appeared. Yes!!!!! They even washed my car to my surprise!!! I’m giving 5 stars!!!!

Di
Review №29

My sales rep (Rob) was so helpful, informative and patient. I had lots of “why” questions and he answered them all and he made me feel like he cared. I know I can be a handful but he did a great job. Thanks Rob and Honda for great service.

Ta
Review №30

The new Honda of Conyers location is topnotch. The familiar servicemen are still there and added amenities are so cool. Service was thorough and explained in detail also via a video was sent to my cellphone so I could see and hear the evaluation of my vehicle.

Br
Review №31

I’ve always use the Honda dealership as my go to. Now that the location was moved from Conyers to Stonecrest, my drive to the dealership went from 15-20 min to now a 5min drive. They have awesome been upfront and have tried to work with me so I wouldn’t be paying to much. They update me along the way when they work on my car and I love the fact that they follow up with updates. TRUE PROFESSIONALS!

Me
Review №32

Ebony was amazing!! I can into the dealership and informed her of my goal. She made sure that I left that dealership with that goal met. If your on the market looking for cars, please visit Stonecrest Honda and ask for Ebony!!

ta
Review №33

Everybody & everything was amazing from beginning to end. I love the new facility.

Br
Review №34

I always have a great experience at Honda Conyers. Pedro as my service advisor pays attention to detail and makes sure everything is taken care of so my car continues run smoothly.Hes also Very professional! Great employees! Great service. Fast and friendly!

To
Review №35

Loved my first visit to the Stonecrest location. The waiting area is very customer-friendly. I also like the technology they use to provide a vehicle inspection video, and then I get to review the estimate on the work they are recommending. The Service Advisor, Rob, was also very pleasant. Even though this location is about 12 minutes further than the Conyers location I used to visit, I dont mind coming here as long as I continue to receive the same honest, courteous service that I desire as a customer.

Ju
Review №36

Great communication.About a 2hr wait.Nice facility.

Di
Review №37

My experience was both enjoyable and professional. Mr. Dansby personifies what a leader should be and his personality and professionalism are above reproach. It is obvious his employees enjoy their job and no wonder they are a successful dealership. Justin was a pleasure to work with and made the entire experience easy and I would highly recommend this Dealership to anyone seeking a reputable Dealership to conduct business with.

Ch
Review №38

Stuart gave me EXCELLENT customer service. I felt heard, appreciated and taken cared of. I will certainly come back.

Do
Review №39

Thank you Honda for taking care of my car and every concern was met. I want to give a special thanks to Mr. Stewart great customer service, and very kind person who make sure your car is up to date where it needs to be. Thank you will be back on my next visit.

Cl
Review №40

Excellent service. Thank you, Rob!

Ju
Review №41

I always receive excellent service @ Honda @ Stonecrest. Jake was top notch with communication and customer service!!!

My
Review №42

This new location just seems very shady. I went for JSUT an oil change and when I picked up my car I noticed all of my tire caps had been messed with. I know for a 100% fact all my caps where green before taking my car to Honda, since my tires have nitrogen, not air. I picked up my car and now they are all black tire caps. I just dont see a reason for them to touch my tires during an oil change. Not to mention I made a previous review because I was incorrectly quoted the last time I went there and when I picked up my car that time I was charged DOUBLE what they told me I would be. The manager actually replied to that review and told me to contact him directly to resolve that situation. That was over 2 months ago and I have YET to hear back from him. I wonder if hell comment on this review too. Its all for show. I think I may just spend my time going to McDonough from now on.

Mi
Review №43

Please be aware I made appointment this morning 9/17/2021 at Honda Stonecrest to change oil and rotate tire.Before I went I marked rims with permanent marker.When car was done I paid $102 but tires was not rotated. I went back to get manager and he told me it was human error and they refund $30 back to my card. I work hard for my money I will never go back to those thieves. They should be ashamed of themselves.

Sh
Review №44

I had an awesome experience Kevin was my sales person, and he did a great job, he listened to and work with what was best suitable for me. The whole team worked with me I felt as if I was a part of the family I felt so at home, and I left there happy and satisfied. Thanks Stonecrest Honda.

Co
Review №45

Of all the years I’ve been getting an oil change with Honda Dealership, I have NEVER paid almost $70 for one. Also, a couple of weeks prior to that, I had called about getting a new battery. The guy on the phone told me it was going to be about $170 plus an additional charge until I brought back my old battery. I go online to see that they were offering a WHOLE SPECIAL on new batteries for $109.00 with a 8 year warranty that he did not once offer. -_- ( RIP OFF MUCH)Had I not went online to find the special they were offering, I would’ve spent over $200. This it for me. I will not be coming back to this location.

Ch
Review №46

I love Honda Conyers. It was such a great place to get my car. I went in for my second maintenance today, basic oil change, rotation, and checkup, and they were very professional like last time. I didnt wait too long, but there was a comfortable waiting room with a TV and snack machine. They also send you a video with them showing you what all they looked at so you can see for yourself. Its just a great experience.

St
Review №47

This was my first time using Stonecrest Honda to service my 2021 HR-V Honda. Mr.Stewart Humphrey and everyone there was very professional, kind, and on time with my scheduled appointment. I didnt have to wait all day to get my oil change, etc..Their waiting room was very clean and hospitable with warm and cold beverages. And I felt covid safe with their distance seating arrangements. I will return to have my car service again.

De
Review №48

The vehicle that I had serviced was the same vehicle that I purchased from them. I love the new location and all of the new technology installed. Service department is much faster now. Thanks to Stuart for always providing great customer service.

Ol
Review №49

I had a great experience at Honda Conyers. Gerald helped me find the perfect car to match my needs and the finance manager Justin was on top of his game to help me get the best deal and make sure I understood all of the paperwork. All of the staff there is friendly and helpful. Highly recommended!

Ca
Review №50

They have the best customer service. Stewart was so helpful and went above and beyond to assist. They were fast and did a great job.

El
Review №51

This Honda location is very time efficient. The staff is professional and courteous and I really enjoy coming to this particular location.

Wi
Review №52

Sharmeka and her team did an amazing job. Were fast to respond and had the best deal in the Atlanta area.

Ra
Review №53

The service center offers quick and efficient service, with a helpful and friendly staff AND the prices are pretty reasonable! I definitely recommend getting your vehicle serviced here!

Re
Review №54

It was a pleasure to work with such an informed staff! The process was smooth and stress-free! Although Eric was new he teamed up with Freddy to get me the best deal! Thanks for such an awesome experience!

Fr
Review №55

The service was excellent. Stewart always does more than required.,” he checks and then checks again to be sure the work is great. I love the new location. It’s like a 5 Star Hotel. Thanks Honda.

Ma
Review №56

Anthony was a very helpful salesperson he knew all the specs on my car. And unbelievably I was there at 12 and left at 2 a very efficient buying experience

Ta
Review №57

Rob, my service advisor, was very thorough and professional during my service visit. I appreciate the high level of customer service that I received on today.

To
Review №58

Great car service! Go to Padro, he has great customer service!

Na
Review №59

Me and my wife had the pleasure of doing business with Steven Davis and Vancey Jackson. They made our experience very easy and gave their full attention to us. They both were completely honest and were NOT pushy like I’ve experienced at most dealerships.This was by far the best experience I’ve had at a dealership and will definitely be returning for future vehicle purchase.

An
Review №60

I love the new location. The service was prompt and communication was timely. Adding in the car wash is fantastic. Overall very impressed and great team.

Je
Review №61

By going through True Car via Sam’s Club, I was able to find an amazing rate on the exact car I was looking for. I had never shopped with Honda Conyers before, and was super impressed by the honesty and willingness to go above and beyond of the staff, including having Whitney drive my new car over an hour to deliver it at no extra charge. Mark and Brad were also super helpful. Painless experience, thanks so much!

Mi
Review №62

As always service professional THANG took great care of my Honda and their new location is very large and most impressive! It feels good to be treated with respect and utmost care!Thanks again !!

Ba
Review №63

No stress, no drama and no silly games. I was treated with respect and felt like they wanted to earn my business. I got a fair deal compared to the run around i received from other local Honda dealerships. Very pleasure and cooperative team.

Ke
Review №64

Great customer experience and no pressure environment.

Ka
Review №65

The new location is great. My experience was great. I was there for only an hour. My advisor Danny Staton was awesome. Thank you Stonecrest Honda.

C
Review №66

As always. Great service; professional team members; beautiful atmosphere; gorgeous Building; with all that being said, the service department and advisors are the best. I had an appointment, was 45 minutes early due to an appointment that I had prior to this one. I came knowing that I was early and would have to wait. That was not the case. I was immediately helped. Stewart always takes the time to go over your cars health record with you. He lets you know what is due, coming due and what can wait. He talks with the technician and lets you know what is going on with your car. His knowledge and reccommendations are on point. He makes sure that not only do you leave a happy and satisfied Customer but that your car is as good as if you had just purchased it. I love that you pay your Service Advisor, so theres no waiting for the cashier. I do miss that as I speak to everyone in the service department. Stewart is Great!!

sh
Review №67

The sale went fast and the staff were professional.

C
Review №68

Bought a car here earlier this year, and decided to take it back for routine oil changes. I went and the wait was over an hour and took them another hour to change the oil. On the drive home, I notice that they never screwed the skid plate back in, and it scraped the ground multiple times and rolled up. I called them the next day to fix it, they tell me to come at and it will be taken care of. Went back today, and again, more than an hour wait for a very simple job. Picked up the car with a new scratch that they took responsibility for.

Kw
Review №69

Amazing experience and a beautiful facility. I scheduled my appointment easily and they even said my name when I pulled up. I’m so glad they moved to Stonecrest.

Ta
Review №70

I have never had a problem with Stonecrest Honda, formally Honda Conyers. I had fast, friendly service. I had an appointment for an oil change at 5 pm and by 5:40 pm I was back in my car. I love the new place!

Ni
Review №71

I was very happy bc I needed my car by a certain time and they delivered. Also the new place and washing my car after being serviced. Awesome!

Ca
Review №72

Asked for a diagnostic and they gave me their opinion typed up like they do after you’ve gotten an oil change. No codes or real proof of their diagnostic. Basically told me I needed a new motor with only 191,000 miles… that’s insane for a car that hasn’t be driven in close to a year due to the pandemic! Charged me $150.00 for me to get a second opinion and basically I needed an oil change. I will NEVER EVER go back to them! Which is unfortunate because when they were in Conyers I went to them for 10 plus years for everything!

Ti
Review №73

Service was great!! Friendly attentive,quick and the waiting room was very comfortable while waiting.

Ja
Review №74

Justin was great! Let me know what I needed and didn’t hassle me, but still helped me understand the importance. I travel for work so I normally go to Hennessy Honda, but I will definitely trying to arrange my travel with my maintenance. Thank you Justin!

Ma
Review №75

I am torn exactly how to write this review. On one hand, the purchase process was smooth - Sandra helped get me in the door by keeping in contact while I shopped, and Eboni sealed the deal with her polite demeanor and fair negotiations. The finance man was very professional. I felt I got a fair deal on my trade in, and I love my new Honda Insight.(Short version of the next few paragraphs - if you see something that needs to be fixed with the car, get it done before signing the paperwork.)On the other hand, as part of the purchase, fixing multiple flaws in the included window tint was promised due to all the bubbles. The first time I went back, the tint guy had been double booked, and instead of three hours, I ended up spending five hours there before receiving a courtesy car. The whole process ended up taking nine hours, and it turns out my car was done earlier, but they forgot to call me back. My car was returned to me in a dirty condition with old glue all over the seats, and dirt and leaves on the floors. I ended up vacuuming and cleaning my car for another hour after I got home.Sadly, the rear window tint was poorly applied again leading to massive streaking. There was also damage to the front driver window tint. So I scheduled another appointment. This time the rear window tint was done correctly, but the driver window had over 15 dust spots, so I turned right around and went back to the dealer to fix, which they did. I finally get home, and notice there are stains all over the ceiling from the tint guy’s sweat and probably old glue. Additionally there was a dent in my rear leather seat as he never put a towel down to protect them, and there were scratches on the plastic by the windows from the glue scraper. I managed to stretch the leather myself, and buff out some of the scratches with toothpaste and polisher, but the headliner was not coming clean. I reached out to the dealer immediately the next day, but received no reply for days. I reached out again, and, while they finally said it would be rectified (without ever even saying sorry), they never gave me a plan or time to come in. I reached out three more times in the last week, and still, nothing. I ended up buying multiple more cleaning products, and after several more hours and YouTube videos, managed to remove most of the stain. I am highly disappointed with the lack of follow-up, and the dealer constantly blaming the tint guy they hired without taking responsibility for his failures.

Ph
Review №76

Got a good deal out of all the places I looked at. Their customer service is good too. Would recommend them

An
Review №77

Appreciate the honesty. Saved me time and money. Thanks Rob!

Ta
Review №78

Eric provided great customer service...the overall staff was polite. I had a great car buying process!!!

Mi
Review №79

My gentleman was very nice and communicated with me the entire time. He made sure I know what needed to be done before doing anything. The car was finished before the expected time. Will definitely come back.

Co
Review №80

On my recent visit at no charge they checked the work a body shop has performed, found a problem with six suspension bolts that were loose, and tightened them. They told me to take my Civic back to the body shop to double check their work. When I get it back from them I’m coming right back here to have them check the work again. 10/10 would recommend

Ka
Review №81

Wonderful, efficient visit. Stewart is friendly, knowledgeable, and helpful. Lovely new facility.

Ni
Review №82

Check Your Fluids After They Service Your Vehicle!>>>>>>UPDATE BELOW!First, Ill say they do not return phone calls nor emails unless money is being exchanged from you to them.(Prior to this situation I had an issue and couldnt anyone to return my phone calls nor emails so I had to physically go there before work one day. )Second and most importantly, I got an oil leak fixed on August 2nd and THEY DID NOT TOP THE OIL OFF.... my car started making a funky loud noise this past Saturday, September 4th and I pulled over to discover there was absolutely NO OIL in my car. Im glad I pulled over in time, otherwise I would have blown the engine. I hadnt driven my car all weekend to let the oil I put in settle. Mind you, they are the only ones whove worked on my car since then and Im not overdue for an oil change. I pray my car is fine.. Ive reached out to the Advisor on my receipt, Thang Hoang via email and left a message with the VERY unhelpful hotline but no luck yet. Ill post the update if I ever hear back from them.UPDATE: THERE IS NO UPDATE! Emailed GM after his response on here and no direct response from him. Next day received and missed two phone calls from Thang Hoang with no way to contact him directly. I called the hotline number that he left me and she asked me if gave me his direct number. I said no. She said in short all I can do is send him a message. I told her that he provided an extension but this number does not allow you to dial an extension. Asked her to message him for me and....NEVER HEARD BACK AGAIN. I then emailed him and the GM..... and NEITHER have contacted me back.

Jo
Review №83

All the employees need to be wearing a mask its not safe still I only seen one employee with a mask its importance for every body to have one on for the safety of the public you can have gotten both of the shot and still have covi safety should be taken place its for real

Ch
Review №84

Sales people there are friendly, knowledgeable able the vehicles and made the process smooth.

Ve
Review №85

Pedro was my service advisor today who very helpful and attentive to my situation

Sh
Review №86

Pedro was awesome!!! Service was completed 30 minutes before the time estimate even though I was a little late getting there. Multiple payment options, & comfortable, clean waiting areas.

La
Review №87

My experience at Stonecrest Honda today was excellent! I used to get my vehicle serviced at their previous location in Conyers and have continued bringing my car to them at their new location because of the great customer service. My service advisor, Stewart Humphrey, is always friendly and knowledgeable. They are always reasonable and straight forward with pricing which I appreciate because some service providers will try to take advantage of customers. On the rare occasions that I’ve had minor issues, the service manager, Danny Staton, has always ensured that they were resolved immediately. I also appreciate that they do not try to push me to trade-in my car when I come in (as this was my experience at another dealership). I would highly recommend them without hesitation. Thank you Danny and Stewart!

Mi
Review №88

Pedro friggin rocks. He listened to what I needed and Ethan executed. I was overly satisfied. I purchased my civic from lithia springs autonation honda and their service center sucks. So this was a breath of fresh air, quick, comfortable, outside patio. Definitely gets 10 stars and ask for Pedro.. they even send u a video of what they did to your car

Gl
Review №89

I always have a pleasant experience when I take my van in for service at this Honda dealership. The service advisors are professional, courteous and friendly. The new facility at Stonecrest is nice.

Ma
Review №90

I always receive great customer service at Honda of Conyers. Service time and price was reasonable. Stewart made sure I was taken care of. I highly recommend their service department.

Fa
Review №91

If you need a service, see Mr. Humphrey. Everyone is very polite and professional though so you won’t lose seeing any of the service techs. I had updates on what they were doing the entire time with the video of the inspections being sent directly to my phone. Very thorough.

Se
Review №92

I had a great experience. I was impressed by the video inspection. My service advisor Juston Sirmans was very pleasant and helpful. Thank you for the great service.

Ky
Review №93

First time at the new Stonecrest location. The place is beautiful (private seating coves to relax in, a quiet room, 2 TVs, vending machines and high-end coffee and hot chocolate oh and the Ladies restroom was pristine). The staff and their customer service skills exceeded my expectations (after the pandemic its hard to find good service anywhere). Usually Im at the door when they open - I arrived a Lil after 10 am and was out by noon - again to my surprise because there were quite a bit of cars ahead of mine. Check in went smooth - After Jesse advised me of the other services needed he didnt pressure me but provided the needed service on a service order to view later. Tech Kevin (via text video) walked me through the condition of my vehicle fast and clear. Overall I was pleased with everything. I recommend all Honda owners to give Honda of Stonecrest a try.

Sh
Review №94

I asked Stewart a question about my LoJack system and the mechanic discovered a problem with the wiring. So thankful they took the time to check. I only came in for an oil change.

Jo
Review №95

Love the video of multi-point inspection, ease of drop-off and the fact I can access the service tech via the mode of my communication preference… TEXT.

kr
Review №96

Great experience today at Stonecrest Honda. My expectations were super EXCEEDED for the time my car was going to be ready. Stewart provided excellence customer service. I love taking my Acura to the Honda dealership because of price but Stewart made me want to come back becuz of his customer service. I don’t recall the service being this great at the Conyers location. Added bonus was the establishment looks really nice.

Sh
Review №97

My experience with Honda Conyers is ALWAYS amazing! Every single staff member is beyond helpful and cheerful. Jesse is ALWAYS amazing and attentive. The manager was amazing. I really loved getting the video of my car being serviced with a full explanation. I AM EXTREMELY HAPPY WITH MY SERVICE❤️

Je
Review №98

Without question the smoothest, most enjoyable vehicle purchase ever. Sandra provided excellent, friendly communication prior to arrival and Lynn and Freddie put the icing on the cake.Very happy with my new ride!Thank You!

Ke
Review №99

The staff is always genuine, friendly, AND quick. I really enjoy receiving all of my auto needs from Honda Conyers!! The service advisor, Pedro, was super nice and made sure that I had a clear understanding of what service I was getting for my vehicle.

Ja
Review №100

I’m very disappointed with this dealership and would not recommend. I found a car online. I called the dealership to see if it was still available. The sales associate said yes. She sent me a video of the car, sent me a credit app and all her contact info. After about 20min or so i filled out the app for credit and gave them all info they needed. After about 20min the sales associate called me and told me that I was good to go. I asked what my payment would be from the finance guy she said that she didn’t know. So I told her I needed to know that info. As we were speaking she starts to talk someone in the back ground and she comes back in the phone to tell me the one I was coming down. To test drive someone was going in to sign the paper work in to buy the car but she had something else that was not even close to what I was looking to buy to try and sell me. After all that i went back on line to see the car even cheaper than what I was going to pay for it. All I can say is unbelievable.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1860 GA-20, Conyers, GA 30013, United States
  • Site:https://hondaconyers.com/?utm_source=GMB&utm_medium=organic&utm_campaign=GMB%20Main
  • Phone:+1 678-509-7970
Categories
  • Honda dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
Similar organizations