user
Turner Appliance
317 N 2nd St, Clinton, IA 52732, United States
Appearance
Turner Appliance
Comments
Vi
Review №1

Very nice people. They take the stress out of spending money to replace a washer that you didn’t expect to have to do so soon.

Tr
Review №2

Purchased a washer and dryer and I could not be happier. Its nice to have a locally owned business, who is experienced and knowledgeable, and also has great prices and a friendly staff. The guys that delivered them, Marcus and Justin were also great! Answered all the questions we had, and they were personable and fun! The whole experience was enjoyable. And I love my new washer and dryer!! See ya for a new Fridge next!

Ch
Review №3

This is a perfect example of a hometown company with pride in their work and a great love for the community. The Turners are very special people. Clinton is lucky to have these fine folks. Shop local!

Ga
Review №4

First rate process getting our new fridge! We love the appliance, the delivery team was on time, professional and courteous. Will definitely purchase from Turner again

Ja
Review №5

My grandma has purchased all of her appliances from Beth for the last 30 years. Good locally owned business. Recently bought a deep freezer from them. Extended service plans available on appliances. Highly recommended; support local businesses!

Gr
Review №6

Needed repair on my old dishwasher, fast service, reasonable price and most significant, it works again. No surprise they have been in business do long.

Pa
Review №7

Great prices & service! Love our new dishwasher & microwave!

Je
Review №8

Nice locally owned business. They are able to deliver a personal customer experience and you wont get lost in the shuffle as you do with the big box stores. Everyone was very personable from the owners right down to the delivery/ installation guys. We will definitely use Turner for any future appliance purchases.

Jo
Review №9

One of the most pleasant buying experiences I have ever had! You get customer service that is impossible to get at any large retail store. They have used and new appliances (lots of GE). When we went there there were only a couple used washers so we bought a new washer and a used dryer and we are extremely happy with both.The worker that assisted us (maybe the owner?) went so far out of his way to make our experience an excellent one that I seriously cannot type it all out without writing a short essay.No question about it, get your appliances from here instead of a retail store because not only will you be helping a local business, you will have a much better experience too!

Ca
Review №10

Ladies and gentlemen, I HAVE to make this recommendation and even if youre not in the market for appliances, please read on because its a wonderful feel good story and a wonderful testimonial as to exactly what customer service should look like. Every business owner should take notes here!!I have been recommending Turner Appliances since 1990 when I bought my first appliance from them. Ive bought everything I own from them ever since and last night was exactly WHY!!!Jo has been a family friend of mine since I was 15 years old. Shes 83 years young and like a second Momma to me so when she called me in a panic, I panicked too! She had a big tall freezer ... FULL ... that quit working. She had just discovered it a few hours early, but, things were already thawing. She had called at least 5 appliance stores and not one of them would help her. Every one of them told her they couldnt get her a replacement and/or deliver it for a week or more. Are you serious? What do they expect a person to do? My poor Jo was calling everyone trying to find freezer space until she could get a freezer. She was literally ready to get coolers and ice.I messaged Terry Dayna Turner and asked him if he had some sort of emergency service. He gave me his personal cell phone number to give to Jo so she could call him right then. He had exactly what she needed and told her he would have it delivered first thing in the morning. We got her some dry ice to make it through the night and just as promised, Turners was there bright and early. But wait ....They didnt just deliver her a freezer.They moved her old one. Put the new one in its place AND transferred ALL of her food from the old to the new.When I talked to her a bit later she was almost giddy. Seriously, she was beyond appreciative and over the Moon grateful. She told me that in all of her years she had never been treated like this by anyone shed done business with!! She said Terry was amazing and caring on the phone and that the delivery guys were beyond respectful, caring, and helpful.BUT THERES MORE!!I got a message from Terry this afternoon thanking me for the recommendation!! 🤣😂🤣😂Can you believe this? After everything hes done to help us out, he thanked me for the recommendation.As far as Im concerned, Turner is the ONLY appliance store!P.S. I almost forgot this part ... had it been necessary, Turners were prepared to keep her food frozen over night!! I about fell off my chair. ❤❤❤

Br
Review №11

Terry Turner is fantastic at his job. He was patient with us and took his time taking us through all of the different options that were available to us. He knows his products. Thanks again for helping us today!

ma
Review №12

I called to enquire about the price and availability of a washer/dryer set. Was told by the person who answered the phone that his boss was with a custer and would call me right back with that Info. over 2 hrs later I finally got called back. I told him he was too late, I had purchased elsewhere already and I was surprised that it took so long to call me back and asked why who ever answered the phone couldnt have at least been able to tell me if they were in stock. If you need help, hire someone. You should not make buying customers wait until you feel like calling them back. I find it hard to believe that someone couldnt go into the stock room and look to see if they had that washer/dryer. even if it took them 15 minutes and called me back. my time is as important as anyone else. I was moving and needed a washer/dryer bought quickly and delivery scheduled ASAP, i didnt have a few hours to wait just to see if they had any.

Sa
Review №13

Very nice people, Made everything convenient. Good selection.

Ri
Review №14

Outstanding service!

C.
Review №15

Very helpful and excellent service....I recommend this business.....excellent service dont come cheap though..

Pa
Review №16

Sales staff are excellent and knowledgeable about the Appliances they sell

Jo
Review №17

Very polite and always ready to lend a helping hand

Sa
Review №18

Great service and great deals!

Br
Review №19

Wonderful people!!

Je
Review №20

Very good service

To
Review №21

Excellent service

Cl
Review №22

Very expensive labor costs!!

Information
6 Photos
22 Comments
4.6 Rating
  • Address:317 N 2nd St, Clinton, IA 52732, United States
  • Site:http://turnerappliances.com/
  • Phone:+1 563-242-6411
Categories
  • Appliance store
  • Appliance parts supplier
  • Refrigerator store
  • Satellite communication service
  • Used appliance store
  • Washer & dryer store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:8AM–7PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations