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Gateway Tire & Service Center
101 Hornberger Ln, Clarksville, TN 37040, United States
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Gateway Tire & Service Center
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Du
Review №1

Had a new tire put on for 2 days and tire fell apart brought it back told me its the truck about 100 miles on tires in town use only. Edit almost 2 weeks after got 2 used tires from Mikes used tires good guy nice to deal with. tires from him still running good, not new but better than a new tire with no warranty or company to back it .got verbal harass as well at gateway as well as not let back to my truck by the owner... instead of a apologizing for conduit. His reply is smoke and mirrors of what happened was not my truck wish I could do pics to show everyone the damage to a new tire with 100 miles down to the metal belts . Have 2 used tires with 600 miles on them and look fine .....again not the truck please message me if anyone that Has read my review and like to know anymore .I will try to reply to post thanks

Ce
Review №2

Great place! Everyone is nice and seems like real honest shop. Didn’t say my tire was messed up just to make me buy a new tire like one shop said. They actually patched my tire when other said couldn’t

Be
Review №3

GATEWAY TIRE IS A GREAT PLACE,PEOPLE ARE VERY FRIENDLY AND CURTEOUS ESPECIALLY THE LADY AT FRONT DESK, AND THEY CALL YOU WHEN CAR IS READY.REASONABLE RATES.

Ja
Review №4

I have been here several times and have had great experiences with every visit. They are honest (tough to find these days) and priced below most other places. Plus the staff are the best around. Recommended if you need general service or tires. Will go here again!

Gr
Review №5

Great service! Knowledgeable mechanics. Been taking all of our card and trucks there for years. HIGHLY RECOMMENDED 5⭐

Ja
Review №6

Awesome people at this place! Got my truck in and figured out and had it back in a decent amount of time! Decently priced for a repair facility as well! Definitely will be going back for my repair needs!

Ke
Review №7

These people take care of me everytime I come here. This is the only place I trust to fix my vehicle. I wouldnt go anywhere else!!

tr
Review №8

Uses the cheapest OReilly parts, that fail 366 days with Gateway one year warranty. Front wheel alignment double the price of competitors.

An
Review №9

Came in with a tire that has had a slow leak for a long time & getting worse. They were professional, very friendly with prompt service. Repaired a leaky valve stem and to my amazement, did not even charge me a dime! This place is awesome and l will be recommending them to everyone l know in the Clarksville area. I only wish l could give them 6 stars.

Ta
Review №10

Amazing place. Always take great care of their customers.

Do
Review №11

They got me in and worked on everything so quickly. They we super nice, not condescending at all, and the price was unbelievably affordable. I highly recommend them.

Ba
Review №12

I have been coming here since 2008. They are honest, and have taken great care of all of our vehicles, ranging from tires, oil changes, mechanical things with the cars. They even let us know it was time to let a car was beyond repair.. there is not enough positive things I can say. About gateway fires on hornberger site.

Br
Review №13

Great service!! I definitely recommend these guys!

Ro
Review №14

Love this place. Fast friendly service. Good prices great customer service.

Am
Review №15

I cannot express how much I love this tire and service center. These men and women are the most helpful and professional in this line of business that I have ever experienced! They do great work at a fair price! I have my whole family going there!

Ka
Review №16

I have only been here a couple times but they have excellent customer service and a quick turnaround time. They took the time to explain what they were doing with my car, and were much more affordable and more transparent than the hyundai dealership. The dealership had quoted me a price for the same work (plus work that I didnt even need) and Gateway got the work done for half the price and was did not try to sell me anything I didnt need. Will definitely return when I need work done.

Mi
Review №17

Extremely professional, understanding, great work, and I’ll just say, so fair with the price that I felt guilty. I went in for a tire re-bead due to a small leak I could not fix on my own. This was my first time ever coming here and the mechanic made me feel like I was the only customer they had even though they were busy. Not only did he re-bead, re-seal, and fixed my steel rim issue, he also re-patched the tire professionally, placed the tire back on my suv, and put the spare back where it belonged, charging me the lowest price ANYONE could charge. Truly, they have earned my service from now on and I know where I will be going to get anything done on my vehicles.

B
Review №18

Brought my VW Passat in for new tires and was greeted/treated fairly from the first phone call! They were extremely friendly and informative for the entire service, even showing me an issue with my lugs as they were working on my car!Being the type of person who likes to work on their own vehicle, admitting the one type of service I can’t do myself, they made me feel comfortable leaving my car with them! Only had to wait an hour for the service to be completed.Hands down my new go to place for tires! You won’t be disappointed with these folks!

Do
Review №19

Good repairs at affordable prices.

Ma
Review №20

Fair pricing for services compared to other competitors.

Je
Review №21

Gateway was very good experience. They were unable to align my because of worn bushings. There was no charge for them to put it on the rack and check the unferside of the car from bumper to bumper. Will definately return!

Hi
Review №22

Great service and faster 👍

Be
Review №23

Expedient, Efficient, Effective and my new tire store. I called yesterday because I needed 2 tires... They were able to order the tires and have them there today at 10 AM. I called my usual place where I get tires and it was going to take 3 to 5 days. They made me feel like they appreciated my business. Every one was professional, I added an oil change - last minute and they had my car ready in 45 minutes. I’m sold! This is my new tire place... They’re excellent!

Ma
Review №24

Very good and fast Very clean

La
Review №25

Excellent customer service! I very much enjoy talking with Mark and other Gateway Tire staff. I highly recommend all Gateway Tire locations!

Te
Review №26

Great people to work with Iv been getting my car worked on there for years

Ge
Review №27

Tires and alignment great

Sa
Review №28

I will definitely come back for my cars needs! They were very quick and very kind. I was told by two other places I needed a new tire due to a nail being in one of mine. I came in ready to purchase a new tire and they said it was able to be patched and they even rotated my tires. I feel like they actually care about doing whats reasonable and right for their customers and arent just doing their job for an extra dollar. Thank you all, for all of your kindness and prompt work.

hu
Review №29

They said it would be about 3 hours to patch my tires since they were busy but i was in and out within an hour and a half and the patch was free. Incredibly nice and they shoed me the nails and explained why a pack might not hold (nail was at weird angle) i will be going here for all tire needs from now on.

Lu
Review №30

Great tire shop! Wonderful service kind and very outgoing. Joshua helped me out my a set of tires that I needed same day and made it happen with no issues highly recommended and likely will return as several times.

Kl
Review №31

What a great experience!! We had to bring our 5th wheel in for some tire/wheel issues and they were professional, kind, organized, efficient and thorough!! Very grateful!! Great job guys!! Highly recommend!!

La
Review №32

These people are the best! I needed new tires and they were able to get the best quality for the right price for my size in a timely manner. They were fast and friendly. They even informed me of worn out parts that if left unchecked would cause further damage. I felt strongly like they valued me as a customer and cared about my safety and my car. Definitely I am a permanent customer! I will mention RMA Auto Care and Customs gave me the recommendation to visit this business. It was great advice.Thanks everybody!!!

Ji
Review №33

Had an emergency with my work van... Tire coming apart.Stopped in needing immediate assistance.They were courteous, knowledgeable and fast!I couldnt have been more impressed!

Br
Review №34

We experienced a flat tire on a cross country trip and needed a quick turn around to continue on our 500 mile leg. Josh and his staff were able to squeeze us in to a busy schedule and helped us out when we were in a terrible situation. Cannot thank the group at Gateway enough! Great people who were willing to help!

Ma
Review №35

Josh was great for us in quick toed pie truck too and beat Firestones place by half they have all my. Business now thanks josh

Ho
Review №36

Great price, great service. Awesome experience all around.

Sh
Review №37

Im from out of state, Im female visiting Tn in a 3500 Dodge truck. I had a extension valve stem come off inside tire causing it to be flat. And up on realizing this I also need the other extension valve removed also to prevent a flat on that side too. I have a large slide in camper on truck. The manager at gateway was very helpful and polite. They replaced regular valve stem, which fixed tire, removed extension valve stem from other side, checked air in all 6 tires. Being female alone from out of state in need of help they were respectful. If Im ever in need of any work again no matter what state Ill always try and find a gateway tire center. This was my first visit and will be back and give them 10 stars!!! Out of five!! Thanks so much gateway tires. Shirley Merritt

Co
Review №38

Went in to get some new A/T tires for my ranger and Josh helped me find the best tire for the best price. Great costumer service all around.

Ke
Review №39

I have been a customer of Gateway Tire for about 2 years plus some, now. I started when my cars warranty expired and I did not like the dealership price for an oil change. When needed, I bought tires there, again a much better price than the dealership or others. Yesterday I picked up a screw in my tire, I was also in need of an oil change and rotation. Without an appointment, they got me in and out in a very reasonable time for under $50.00 using synthetic oil. The person I met at my first visit and sold me the tires, said hi to me yesterday. This is my shop for tires and maintenance for my car.

El
Review №40

Took my car in for oil change. Wrong type of plug was put in. We were told at Honda we’d need new oil pan but Josh reassured us it was just the plug and made sure everything was taken care of no charge!

Le
Review №41

Was referred here for a tire repair and the people were very friendly with quick repair time

Da
Review №42

First impression was the manager was approachable and professional. Brought a drive shaft in to have the u joints replaced. One of the caps was completely broken and there was a retaining clip missing from another. There were also several retaining clips not in place. Thankfully I noticed this out in the parking lot and didnt have this installed on my car yet. I have been here 3 hours now and still waiting to have it fixed properly.

Sa
Review №43

It is hard to look forward to returning to a service shop, not so here. Being that vehicle maintenance is dreaded by all of us, I actually look forward to my continued return to this shop. The price, quality of work and high quality of team will find me back at Gateway in the next few months for more vehicle maintenance. I will not say Keep up the good work, instead I will say, you continue the great work time and time again. Thank you.

Jo
Review №44

Todd is my go to MAN? No surprises, he explains what needs to be done, and estimates charges and repairs before hand! Very thankful for this place of business! Dependable service you can count on! God Bless them all!

R
Review №45

They had the tires I needed and at a fair price . The only downside was a lengthy wait as with most places now .

Am
Review №46

I think I found my go-to car repair place. They were fast, honest, not pushy, said big car words to me like I knew what he was talking about... I spent the whole time antique shopping while they worked on my car. Perfect.

Ms
Review №47

Great place! Gateway tire had the best price in town for my tires and the service was fast. Only took them an hour to put my tires on, balance and rotate them. The staff was very friendly and welcoming. They even offered to put on cartoons for my child as we waited.

Ro
Review №48

AWESOME place to get 99 3% Customer Satisfaction. Steve May and his Team does an excellent job helping their customers while creating the best environment within the team. Best spend for my dollars. Yes, I price match with all competitors.

Co
Review №49

I had a absolute wonderful experience here! Everyone was so kind I brought my car in right before closing and they took my car, found the problem and fixed it in less than an hour...it turned out to be something really small....but its such a breath of fresh air to find genuine mechanics especially as a women I dred taking my car anywhere....but this was the best experience I ever had....

we
Review №50

Very efficient

Ga
Review №51

Spoke to Todd about some tires and was quoted agreat price on tires and alignment. Showed up the next day and they had my truck ready by noon. Will definitely be back.

Ly
Review №52

I moved to Clarksville years 4 ago and needed my tires checked out. I noticed Gateway Tires. They looked at my tires right away so l did not forget them.Four years later, l needed new tires.Gateway had the best price and l was able to wait for my tires to be put on.The next week, one tire was low. It had not been replaced because it was fairly new. Again, l waited and they found a nail. Once they had fixed it, they said your car is ready. But at no charge! Thanks again.

Ru
Review №53

Very nolagable and Friendly, bought tires, alignment, rotations, tire monitors checked gonna take the Wifes truck to get A/C checked. Our go to place for automotive needs : )

Ca
Review №54

After dealing with another repair shop, trying to get my windshield wipers repaired I stopped at Gateway and they recognized the spot I was in with rain coming. Immediately they took the car in and repaired the wipers without it costing me an arm and a leg. They have my business from now on! Great people and service!

Ca
Review №55

Expected to wait 2+ hours to start work on a busy day. Waited only 1+ hours for all 4 tires to be changed. Courteous staff, clean, and locally owned. Also the business is very invested in the local community. Each week they donate $3.00 of every oil change to a local charity organization.

Ad
Review №56

Very Trustworthy! Excellent place to do business

Jo
Review №57

Polite, respectful and up front.

Ke
Review №58

Had a great experience here and the customer service was above and beyond. Not only did we get a great deal on four new tires but the crew was able to figure out and fix (at no charge) a rattle in the car that 3 other shops could not fix. Highly reccommend this shop for price and service.

to
Review №59

Great prices didnt try to push you to buy any piticular brand. Very nice staff and speedy service even though they only had 2 operators doing the service. Good team work.

Di
Review №60

Staff very accommodating.. didnt take very long at all to have 4 new tires put on.

ch
Review №61

Friendly staff! Quick service! Military and Veteran friendly business

Us
Review №62

Love the prices

Je
Review №63

Great place to get tires mounted and balanced. Alignment was perfect.Fast friendly service. Mechanic of 15 years and I would recommend them.

Ka
Review №64

We love this place! Josh was great in keeping us up to date on our repairs. They are very polite and professional and we plan to continue using them for all of our vehicle maintenance needs!

Na
Review №65

Edited: I regret jumping the gun with my original 3 stars. Todd saw my comment about finding a better price at Binkleys and gave me a call within the hour. Explained that he had gone to great lengths to find the best prices for me he could and that Binkleys had not figured in brake lines and other parts. He even knocked the top off his original price. Extremely straight up and honest, and Im sure the service will match the quality of customer service when I pick my car up. Gateway has earned a new loyal customer.

Be
Review №66

Awesome place. Day good service

Ka
Review №67

Their customer service is great, but the service that was done on my car wasn’t so much. I had a wheel bearing installed on my from left tire and a few days later I had the very same problem, almost 500 dollars out of my pocket for nothing, I wish I could have taken my car back but I was only in town for a few days and didn’t have time. Would not ever come back to let them do any work on my car.

RA
Review №68

Karen is the best

ok
Review №69

I brought my car in on Saturday march 17 for an alignment. They had several ahead of me but I needed to have it done. They got to me in a matter of no time.way quicker than i expected.The young gentleman that was performing alignments was very professional and knowledgeable when I spoke to him about my car(believe his name was david). He did an amazing job and I look forward to bringing more business to him and the other guys there.

Bo
Review №70

They are always fast and friendly. I deal with them on my work truck. Very little down time they understand that I dont get paid unless my truck is on the road.

Lu
Review №71

Great service and wonderful people that work there.

Ja
Review №72

We had a blowout on I-24 and needed a new tire for our 38 ft Newmar Mountain Aire RV. Stopped here and ended up replacing all 4 rear tires. Great price and very professional. They also were very fast to get us going again. Staff was very friendly and helpful. Free popcorn as well! Highly recommend.

Su
Review №73

Fast service and very friendly people. I will definitely go back here!!!

3x
Review №74

Fast service, Everyone was very nice and accommodating. Great prices better than Walmart, Sams Club, or anywhere else I checked. Saved me money and time. Great customer service would recommend to anyone.

Ro
Review №75

Excellent service, friendly. Well pleased. In less then a hr. Tire fixed rotated and oil change. Great place.

Te
Review №76

Very professional, courteous, friendly and prompt. First time but not the last. I highly recommend.

Ja
Review №77

Most honest working guys in the auto repair industries! If you dont needed, they wont try to sell it to you.

mr
Review №78

Gateway Tire & Service at 101 Hornberger Lane, Clarksville, TN saved my trip! I rented a car from Hertz to come to my granddaughters 3rd birthday party. I found a screw in my tire and called Hertz. Hertz Emergency Roadside Service told me to find the spare and change it myself and drive an hour away to get a replacement car. I read all the great reviews about Gateway Tire. I explained the situation, turned in my key and took a seat. The was friendly and polite. Twenty minutes later my patch was complete. I headed to the counter and the staff waived me off. No charge. My daughter and son in law just moved here in July. They will now have a reputable service center for their cars. Im sure they will tell all of their coworkers at Austin Peay University about this experience!

El
Review №79

Great prices.. Efficient and friendly service...coffee and popcorn free w/television in waiting lounge

Ma
Review №80

The guys that work here are great, always go out of their way to take care of people

Ch
Review №81

I didn’t know these guys patch tires for FREE!!! I suggest you make an appointment first or you’ll definitely wait but it’s free.

st
Review №82

Great mechanics very trust worthy and honest. I take all 3 of my my vehicle here.

Ab
Review №83

It was splendid. I always enjoy their service

Ze
Review №84

After the KIA dealer quoted me for a problem I didnt have, I wanted a second opinion. The dealer said it was my steering column that caused my severe squeaking, after they replaced my serpentine belt last month. ?? Gateway Tire solved my problem for free. The tech saw the problem right away and took him 10 minutes to find and solve it. Andrew said it was no charge for something that took less than 15 minutes. I decided to ask about new tires and alignment, since I now had extra money. Andrew quoted me new tires, alignment and labor for less than anyone in town. Because of Andrews great customer service, our future automotive needs will be serviced at Gateway Tire.

S.
Review №85

Went in to to try to replace some tires and get an alignment before work. They werent able to completely finish before I had to go to work, so I told them I would be back during my one hour lunch break. Im not sure if they pulled another car out of the bay. Yet, when I got there, they pulled me in, and my alignment done in less than 30 minutes...couldnt ask for more. Not to mention the parking lot was full of cars.

RV
Review №86

I waited almost 3 hours for my tire change but they also were the cheapest in town and extremely friendly.

De
Review №87

I actually didnt get any work done on my car here but my daughter did who is in the Army. I was very pleased that she received a free oil change for Memorial Day. I really appreciate the little things like that being done for my child who is far from home!!

Th
Review №88

Had a flat tire and Gateway fixed the flat at no charge. Place is very clean and staff are very very courteous. Thank you Gateway

Ke
Review №89

Fast, complete service. I was visiting Clarksville, and had my flat repaired, spare put back under the bumper, and ready to go. Definitely recommend Gateway for tires.

St
Review №90

They got me in and out fairly fast,saved me money and the staff was very polite and helpful

TA
Review №91

Best tire service place in this clarksville town. Fast and great service ever.

Er
Review №92

Every time we get work done here the employees are nice and professional.

Er
Review №93

Excellent service, very fast and affordable. Everyone was very kind and helpful.

Ch
Review №94

This place is the best tire place in Clarksville by far! The customer service is better than anything around and they are honest, something you dont see very often these days.

Al
Review №95

Definitely a great place that I trust. They also worked with me on the price.

Ro
Review №96

Good price and customer service.

Me
Review №97

Steve and his team always take excellent care of our family.

fi
Review №98

Not a bad spot to get small repairs and maintenance done

RI
Review №99

Always a good experience! Steve and his team are AWESOME! Thanks guys!!!

Ro
Review №100

Folks there are nice and awesome to work with. Never had an issue and theyve always taken great care of me.

Information
13 Photos
100 Comments
4.6 Rating
  • Address:101 Hornberger Ln, Clarksville, TN 37040, United States
  • Site:https://gatewaytire.com/locations/middle-tennessee/clarksville/
  • Phone:+1 931-648-4737
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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