Very small boutique but I finally got to see Sea Salt, Meringue and Fig and the Lavender pieces up-close. The sales person was on a call when I came in so I just browsed. There were virtually no sales in the store.

I purchased an item online as a gift with free shipping. The recipient did not wish to keep as they were not thrilled with the design. I inquired about returning and was unable to get in contact with a person for over a week (3 emails, 3 calls, and 45 minutes on hold). Let me add, you have to contact customer service for return authorization, plus there is a 45 day window for returns- so time is sensitive. Ive been ignored!I live near 3 locations, however you are ONLY able to return via shipping yet the cost is out of you own pocket. I purchased a $300 cast iron wok.. so Im not sure what shipping will look like yet, but the box is large and heavy. Looking at $20-40 on an item Im not even keeping. This is not a $20 item I purchased from a cheap website, this is a $300 item whose reputable company would rather sell items than please customers.This company, their policies, and their customer service are not the quality they claim they are and its definitely not worth the hassle. If this is how you treat your patrons, I will never put another dollar into your company. Le Creuset, you have lost a customer.

Very helpful staff, small selection in the store but the saleswoman offered to order it and ship it to me for free.

Tiffany was so nice and helpful! I highly suggest going here!

I ordered a full set of Le Creuset pans online in November. One of the items (the roasting pan) showed up damaged. I have been trying for 4 months to get a replacement or a credit. No dice. They dont answer the customer service phone calls (always voicemail), they never ever call you back and they dont respond to emails. I have contacted support no less than 20 times via phone and email to try and get resolution. Pray that you never need to deal with their customer service. Worst service experience of my lifetime. That includes Verizon, Aetna, IRS, Cook County, etc. They stink. They beat you down until you give up.

My wife loves their stuff. The staff was extremely friendly and they ship for free. Great experience overall for great products.

I got a tea pot from here. The lady was very kind, informative, and patient with me.

Very poshHelpfull staffGreat selection of hard to find itemsAll of the colorsNice Boutique selection showcase of their catalog of items for purchaseGreat value from a high price point.Street or garage parking but you must pay for parking.

Very helpful team here. We just keep coming back!!

One staff member was incredibly nice, the other was the complete opposite. Rude and dismissive. Would not recommend this location.

Go somewhere else for Le Creuset products. Staff was not very helpful or nice

It was a nice place to visit

Fabulous customer service!

Great customer service