Everyone is great here. My partner and I have now made them our regular mechanics. They are fast, prices are very reasonable, and they are very thorough. They communicate what needs to be done, when it will be done and how much it will cost. Cant recommend them enough.

They are so nice here & have great customer service skills. The employees know what they are doing. I waited patiently on my car to finish; I wasn’t there long though. Great place to take your car!

Donny paul and angie will get you taken care of

I absolutely love this place with all my heart the whole crew and stuff are the most friendly wonderful people! My dogs and I are loyal customers and will forever be as long as the same wonderful people inside there! They always do a good job they explain and show you what is wrong instead of just being left to wonder if theyre telling the truth or having to get a second opinion! They are so friendly and so sweet it feels like visiting family I cant say enough good things about this business I wish every car place was as trustworthy and wonderful as this place!

Absolutely wonderful find in Chattanooga. We will make it our go to for all things. They handled my wifes van and my diesel truck expertly and promptly....and for a fair price.

My rotors on my truck were shot but they got me back on the road in a matter of hours and were very easy to work with! 10/10 recommend!!

They fixed my AC in a decent timeframe despite being backed up with lots of other clients/ customers

This is the only place I take my car. No matter if it is for tires or an oil change. I have only good things to say about them.

That was my first time having services done there it was awesome!!The receptionist Angie was great.My mechanic Tyler was great.fast.very thorough I was 💯 percent satisfied Midas would be my first choice if I needed anymore additional services ☺️

Very friendly and professional. My suspension has tons of rust and this was the only place that did the work without trying to force me to replace everything! No unwanted sales pressure and great work = long time customer. Honest shops still exist!!

Midas advertises online in google a 24.99 oil change for conventional oil. I called to schedule, was told they dont carry conventional oil because there is no profit in it....

Dishonest and unequivocally unfair.1) Seemingly unfair pricing.2) Incomplete work.3) Outright dishonesty.4) Astonishingly poor customer service.The shifter cable broke on my Dodge Dart.Firstly, the description of the work said “shifter cable malfunction”, then it proceeded to list a “miscellaneous” part cost of $208 and coincidentally the labor cost was exactly $208.. I find it hard to believe that the cost of the part and the cost of labor to both be EXACTLY $208 each... you would think that the part would have a source referenced where the cost came from and perhaps the labor would be calculated in something such as cost per hour or something...Second. My car wasn’t able to shift gears upon dropping the car off. No other issues. Then, I turn the car on after picking it up and the check engine light is on.. It’s frustrating to leave a car at a shop for an issue, then turn the car on and notice that there’s another issue.. one that wasn’t there prior to dropping the car off. In my mind, this is incomplete work. When I drop my car off at the shop, it’s to fix issues, not acquire new ones...Third. I spoke with the mechanic three days prior to picking up the car and specifically asked “Is everything all good with the car? There’s no other issues? You all took it for a drive and ensured nothing else wrong”. And the response I got was “Yes. It’s all good. You can come pick it up now.” No mention of the check engine light.. all was supposedly fine. I wish they were at least honest in letting me know that the check engine light was on. I mean, I just feel like that’s straight up dishonesty. At least be honest and let me know what the issue is and if there’s anything else that I should worry about, that is the reason you take a car to the shop right? For their honest assessment, feedback, and disclosure of the issues with the customer.. right?Fourth. Negligent and confrontational customer service. After realizing the check engine light was on I asked for them to look into and fix the issue. They said 5 to 10 min. Then 20 min later I went back up to the counter and was told that it would be $90 for them to look into it and that they can’t get to it until two days. Then.. after basically insisting that this was unfair, they checked the error code and said it could be 1 of 12 things.. After a verbal exchange with the shop manager and her emphatically stating that there’s nothing wrong and the car is fixed, the mechanic understood my situation and looked into the issue more. How the manager could state so confidently that “everything is fine and there are absolutely no issues” when a check engine light came into existence while in their shop is absolutely beyond me .. I will state that once the shop technician heard me and became involved, he showed me the error codes and explained what the issue “might” be.. I appreciated that explanation.Long story short. I’m extraordinarily dissatisfied and I am honestly taken back by the dishonest and seemingly unfair operations of this establishment. Enough so for me to feel compelled to share and hope others take their business elsewhere. I honestly feel like I was treated unfairly and I hope others don’t have to experience what I did..Regarding the Response from the owner below. I provided feedback via the link provided five days ago and have not heard anything back.

While this place had good customer service, they have lost my business. I was there for almost an hour and not a single customer or employee had a mask on besides myself. There was not even a legally required sign that publicized the mask mandate anywhere in the store. I did not feel safe there.

THE SERVICE AT THIS MIDAS SHOP, ARE EXCELLENT AND ALL THE STAFF IS VERY PROFESSIONAL AND GREAT AT WHAT THEY DO, AND TYLER, IS AN OUTSTANDING MECHANIC AND TECHNICIAN. I HIGHLY RECOMMEND THIS MIDAS SHOP FOR ANY WORK YOU NEED DONE ON YOUR VEHICLES OR TRUCKS.

Excellent service, good pricing

Im doing this review on this Midas bc my elderly parents are not savvy enough to do themselves. Every time they have taken there vehicles in for service the bill is excessive. They just charged my 80 year old dad 500+ to change his spark plugs, the last time they said they did a tune up and only to find out they only changed one spark plug after taking the vehicle to a different mechanic 6 months later. My dads truck is 2013 with less than 80 thousand miles. There have been other issues but unfortunately to say I believe they have take my parents for a ride due to their age.I agree with other customer reviews that this place is over priced and dishonest. As a family we will be taking care of the maintenance and we will not be using Midas.

Love them. The mechanics are knowledgeable and considerate. The front desk person, Angela, is always friendly and attentive. I am happy to trust my Ford Ranger in their hands, they tell it to you straight and do an excellent, fast job.

I was traveling through Chattanooga when I hit a large piece of tire on the interstate. The folks at the shop were extremely helpful in quickly resolving my issue so I could get back on the road. They were courteous and accommodating, can’t recommend enough!!

The owner Angie is very unprofessional and made me feel as if her and her staff were very prejudice! I paid $301 dollars for something that has not even been fixed on my car! It has been two weeks and I am still having the same issues with my car! She’s upset and won’t fix the issue that I have on my car! Now she’s definitely mad that I called corporate but my issue is not fixed, and still won’t fix my issue even after I have proof and paperwork from another mechanic that her staff placed the wrong part on my car! Anyone reading this review please hear me out! They just like to scam people and take they’re hard earned money and not do the work! Stay away from this place please, especially if you’re black!

Great service..... Pricing is inflated

Place my truck in the shop here an paid 1,152 just to have things fixed once i got the truck out it was smoking very bad like it was going to catch a fire so i took my truck back the same day i had just got it out an they said it was due to them cleaning out the pipes an give it a bit to remove itself so still 2 days later it was still smoking so i contacted the shop again they said to bring it back mind you not Allen takes a look at it but looked under the hood just to say nothing so i took it to scenic city auto repair was told everything was only replaced an not repaired with my car so i contacted the shop again at Midas an was ignored so i now have to pay to have my car repaired after spending money at Midas i would not recommend anyone to have repairs done here .

First of all I scheduled an appointment for 1 o’clock Appointment, they said they were too busy can you come back at 2:00pm, at 2:45pm they finally pulled my car back. Then they proceeded to put synthetic oil into the car. I asked them for a $17.76 oil change special. They charged me $60. This is why mechanics and repair shop have a bad name the old bait and switch. Never ever will I use This Midas again.

Theyve helped us.with nails in our tires, brakes, and a few other things. Always informative, fair price. Good service.

Very helpful and great service. Hard to find these days!

Love it! They are so great and help me all the time! Definitely my go to as I am away from home and here for school.

Fast service, informative and friendly staff. Good prices. Super helpful!

They are courteous and got me in and out quick for an oil change.

Ive had multiple experience with this particular Midas and Ive been 100% satisfied with each visit. The owner offers fair and reasonable prices on different services, such as oil changes, brake/rotor replacements, and spark plug replacements. Overall, much cheaper than going to a dealership and arguably better customer service. I will continue to use this Midas for all of my auto repair needs and I will recommend my friends and family to do the same!

$100 for a diagnostic of shifter then couldn’t even put it back together correctly. Don’t go here.

DO NOT GO TO THIS SHOP THEY ARE VERY UNPROFESSIONAL AND MIDAS RIPPED ME OFF FOR SPARK PLUGS AND WIRES $400.00 DON CALLED SOME OF HIS FRIENDS DOWN THERE,LIKE THEY WAS GONE JUMP ME. ANGIE QUOTED ME A 2 HOUR JOB THAT THEY DID IN 45 MIN AND STILL HAD TO PAY FOR THE 2 HOUR LABOR, WHICH MY HOOD WAS UP FOR 45 MIN WITH NO ONE WORKING ON IT. I HAVE THE VIDEO.

I will NEVER go back. They are; in my opinion Price Gouging. I went there to get some work done on my car and paid over $1,600. Yes, I agreed to have the work done there because I thought I could trust them, however, when I received the detailed print out (with part numbers) of what the charges were for parts, I was appalled! I did a lot of research on the exact parts, nowhere were they doubled to this expensive. I filed a formal complaint with Midas Customer Relations and waited for days for a return call from the manager there. I finally decided to f/u with customer relations when I didnt get the call back from the manager, and then received a call a hour later from her. She told me that the parts included their mark ups, and she felt I was given a good deal. But they were marked up double & triple the cost to purchase the parts anywhere else! So, just words to the wise, if you go here, be SURE you double check what parts they are using, and, how much they are actually costing before you agree to have work done. To sum it all up, after paying $1,600 to get my car fixed, 2 days later I had the same problem. And, they said well it was a different part that needed to be replaced and charged me AGAIN. Enough said; and lesson learned!

They work really hard to fix your vehicle without overcharging you. The gal at the front desk was so nice, and dropped me off at the library while my truck was being worked on. Twice Ive taken my truck there, and been very pleased with their services, and that they go above and beyond for customer service.

This shop provides excellent service. They are totally professional and they are willing to go the extra mile. We encountered brake problems while passing through town and they couldnt have taken better care of us.

Ive been bringing my cars to this Midas shop for years with no problems. They are always very friendly and the service has been great. I usually have Paul work on my car, but the other mechanic, Don I think, has worked on it too. They both really know what their doing. My oldest daughter started bringing her car to them because she likes that a woman runs the counter and doesnt feel intimidated. I do recommend them.

Fast and good service. I was with a friend who had her car checked and serviced. And for less money than what Ive been paying. I will be taking my vehicles to Midas from now on

Ive used them for years. They take care of all of my cars. Great service and great people! Angie, Paul and Don are honest and professional. Wouldnt go anywhere else.

Angie! The owner, who gave her this position I wonder... Very slow and not just in pace...

We are traveling from Florida and no shops in the area would help us out, The guys at This particular Midas were friendly and fast. Got us in and out so we could keep our sight seeing appointment at Lookout Mountain.

If your check engine light is on take it somewhere else. They charge $90 to diagnose but knock off $45 if you have the service required done at their shop. Unfortunately I ended up paying $45 to find out my gas cap was loose. The service was fine and the people were friendly enough but dont have a check engine light checked out here.

Thank you so much Don for fixing us up for our roadtrip. They are professional and dang good at their jobs. Had lovely conversation in the lobby with some employees and I would not hesitate to return

We needed a solution on brakes and electrical and a fix all in the same day and gave them short notice. They provided great service and we got the car back the same day. We loved that their work is under warranty and can take it back for free checkups. It was a first time for using Midas and I would use them again without hesitation. Trustworthy and fair price and a thorough job. Everything was explained to us in laymans terms and the lady at the desk, Angie, was efficient and very nice. Our student daughter lives in town and now she has somewhere to take her car that is reliable and will be looked after. It is a big relief for us.

I had my brakes repaired in Valpariso, Indiana onJuly 30, 2019. The bill was $997+. They also did an oil change and replaced a lug. On November 4 the brakes were shaking when applied. So, I took it in to our local Midas dealer on Market st. They called and said it would cost $550+ to repair. I was not happy. Angie at Midas called Jeff at the Valpariso Store. He refused to make it good unless I drove it up there so he could look at it. Right drive 600 miles in a Toyota Tundra on bad brakes. I went to Midas mainly because they are nationwide. Angie called Midas corporate with their help and the fine people at Chatt. Midas they covered the cost, despite The fact that the Valpariso dealer did the shoddy work. I am grateful for her integrity and willingness to help me out. Thank You and your team.

Ive taken my familys cars to this garage several times and always were floored by their sky high rates and poor customer service. The female franchise owner is crude and arrogant and I finally had enough of her rudeness and high prices and took mine, my sons and my mothers cars to a garage down the street at Main & Broad Streets. My experiences with this Midas were consistently bad and I strongly recommend against this place

I was on my way through Chattanooga and needed a tire. They were very nice, prompt, and had me on my way very quickly. Great place and great people.

Fair price, friendly and helpful service, and didnt try to sell me things I dont need. Paul gave me a realistic estimate on my breaks and rotors and got the job done quickly. The lifetime guarantee is nice, too. I will be back.

Ive come here twice so far and both times the staff was friendly and personable, and their prices are fair. Good, honest, hard-working people here.

I am a frequent traveler from Atlanta, GA that was just passing through. When my car started sounding funny I pulled off on South Market Street in Chattanooga, TN. I broke completely down right off the exit. I was so distraught and scared and I had to be at work in Nashville in two hours. My mother frequently tells me that I am a woman and that I should not travel alone.Boy, this time she was right!The tow truck came and took me to Midas. He said that it was female owned and that the owner, Angela Scalla- Johnson would really take care of me. Her technicians gave me their professional opinion on my car needs and told me that the repair could not be completed that day since it was Saturday and near closing time. Mrs. Angela took me under her wing and personally shuttled me to the greyhound station so that I could catch the next bus. I have never felt so relieved. I did make it to work in Nashville a little late, but I made it.Midas on market took care of my car and they took care of ME! I would recommend these great people time and time again, especially if you are a lady that needs help! They will take the worry out of getting your care taken care of right!Thanks again to the great team at Midas on S. Market!!!

This is the 8th day total Ive went without my truck SO FAR and this location will not provide a rental car (others will) and its looking like 12 to 14 total because of poor work or bad business ethics sending a replacement part should be 3 to 5 business days from now meanwhile Im dead in the water with no way to work! or to do anything even though I paid the money when I was supposed too in the amount directed I held up my end of the bargin and you completely dropped the ball with yours .. can I get the money back till I get the part .... thats the way it works most of the time you pay after you see your cars fixed and also (it was supposed to ship yesterday) theres a place next door to where my truck currently is sitting that sells the parts and thousands of other suitable places closer to me! Corporate is VERY aware of this discrepancy to say the least! Ive probably spent 4 hours in total on the phone with them.(not joking) Pending their decision also my attorney may be getting in touch with you as wellYou should see, and hear soon enough.

Excellent auto shop, very good service and friendly people. One of the best around Chattanooga

Oil change fast

Service was good, but too expensive. I was told a lesser amount than I was charged.

My son goes to college in Chattanooga and was having an issue with his car overheating so I told him to get a few quotes for the repairs from some local shops. Unfortunately, I knew what the problem was but am currently too far away to make the repairs myself. The first place he took it to was Midas in Chanttanooga on South Market. They told him $341.89, so he told them to do the repairs. As a young adult not knowing how mechanics shops can be these days he never asked a few questions that he shouldve asked before having them make the repairs. So I ask them to send me the quote so I can see the break down of the fees.First, they charged him $89 for a diagnostic fee and only credited back $45 when he told them to make the repairs. I have worked in the automotive business for a few years when I was younger and have had repairs done dealers and professional shops before and never have I been charged a diagnostic if I was paying them to the repairs. When I spoke to the lady that stated she was the manager/owner of the shop, she stated that nobody in that area refunds the diagnostic fee. I called 3 random shops that in that area (Blackwell Automotive, Tire World, and Crown Dodge) and ALL 3 shops waive the diagnostic fee if you have your repairs done there.Second, I look up the part from the receipt and it is a Dorman part# 902-301 for $64.95. Knowing good and well that they get parts like this typically from a local parts store, I get prices on the this part from them and its half the cost of the price they charged me. Although Im aware some markup is required but TWICE the cost is outrageous. The price they charged me was the same price as an OEM part from Mopar, so why wasnt this used? Which leads me into my next concern.Third, the Dorman part #902-301 has several reviews about its continuous failure shortly after installed. When I say several its over half the reviews on several different websites. This means that we will more than likely be making this repair again in the near future. I feel confident in saying that they use poor parts intentionally so that customers have to keep coming back. I am aware there is a 90 day warranty but thats pretty pathetic when most parts from the auto store are a year and this part from Auto Zone and Advance Auto has a LIFETIME warranty. * I called to confirm this*Forth, the owner/manager refused to take a valid coupon for $20 off for this repair because Midas Customer Relations credited me the remainder of the diagnostic fee. Customer Relations was very helpful but because these locations are franchised they have limited control over their rogue owners.Based off the situation I feel this was a prime example of Midas taking advantage of a young college student that doesnt know any better and a parent that isnt nearby to help. For these reasons neither me nor anyone in my family will ever give another penny to Midas and I hope anyone reading this thinks twice before spending their hard earned money at this location.

I had a terrible experience here, a complete waste of $400. I went to get my catalytic converter replaced and they told me that my car also needed a tune-up. However, what they DIDNT tell me was that if they did not do the tune-up, the catalytic converter would be immediately ruined upon driving the car. After I drove the car and ruined the catalytic converter, they refused to give me my money back. They were argumentative when I went in to talk to them about it, and wouldnt even consider giving me a refund.Edit: The manager did call me again and she said that the company where they get the catalytic converters would replace it for free because of good customer relationships with Midas, but they said I would have to pay to have the catalytic converter installed (again). I felt a little like this was penny-pinching. So I am not completely satisfied with their solution, and they will definitely not get one more cent from me after this. However, I am relieved that I was at least able to get part of my money back.

Staff was rude. Ordered me to get out of my car in a major downpour. Over charged for the job needed on the car as well as how long it was gonna take. Friendly tip, if you want work done make sure to get estimates elsewhere before choosing a name.

Fully unprofessional experience with and misrepresentation by owner of this location, during oil change visit. Unfortunately, the prior positive reviews do not appear to be the typical experience at this location. Please do not waste your time here.I informed the technician that I was using a mass-mailing coupon for an oil change, prior to the beginning of the service, and reviewed the services covered by the coupon (tire rotation, etc). Technician relayed this information to owner and performed the service. Upon check-out (only), the owner refused to accept the coupon due to the participating locations only clause on the coupon. (The coupon did not specify any area location that was or was not participating). Despite my attempts to cooperatively question the application of the discount, owner was oddly argumentative throughout the entire conversation, and would not make any adjustment due to the representation (that the coupon would be accepted) that was made prior to the service. Ultimately, owner appears to have allowed a misrepresentation to have occurred, in order to receive a sale. Coming from a customer service background, I will never use this location again and will encourage my friends and loved ones to do the same.

Very friendly and prompt service! Paul handled our brake repair and the cost was reasonable.

Excellent in and out service without an appointment! I was impressed.

Had our car here and was told we needed a new transmission. $630. later we found out that it only needed transmission fluid. They kept saying they found something else and charged more and more. finally pulled our car out of there. They are Dishonest People. I would avoid this place.

Way over priced

Great Place And Great People

They are always helpful and very nice!!

Great people great service

Great help to me and my kiddo

There great

Great people,Great service👍👍👍👍

Horrible!!!! Worst customer service Ive ever seen. Front desk is extremely rude, along with way over priced service.

Took my car in to have it worked on. Technician backed another customers car into mine. They would not admit fault, provide insurance information or take responsibility. I was treated very rudely. Sorry I went there.

Dons nice

Nice service

Very professional

Very helpful

Very good service

They do a good job