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Big Lots
1988 N Alma School Rd, Chandler, AZ 85224, United States
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Big Lots
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Dr
Review №1

Not the best Big Lots I’ve been to, but it is okay. They have a wide selection and good prices. I was a little disappointed that they changed out the summer stuff (when it’s pretty much always summer in Arizona). From food, to furniture, to household goods, they might not have it all, but they’re close.

Am
Review №2

Great prices blah service… Walked up to check out put my groceries on the counter as Dayna is proceeding to finish her text before acknowledging me. Went to pay and Dayna was texting again? Must be nice to get paid to be on my cell phone while at work.

br
Review №3

I love Big Lots. It has tons of options from household items. To toiletries bathroom supplies lotions shampoos cleaning supplies chargers radio speakers pillows blankets stuff for your kitchen rugs couches beds patio furniture literally a little bit of everything its like a miniature Walmart. Even has clothes. Its a good place to go for gifts for like secret Santas or stocking stuffers. The prices are fair other than the furniture I think those are overpriced. Its in a shopping center with a dollar store and some other places. They do offer senior hours and curbside pickup.

Pr
Review №4

The staff are super helpful. This store does not get the attention it needs. Limited stuff but the collection looks good

Tc
Review №5

This particular location is certainly different than most. Under staffed and physically smaller than any Big Lots weve been to. Adequately stocked. I wanted to walk around the store to get a better view of the store but chose not to. I will look to see if there are any other Big Lots in our area before going back.

El
Review №6

I havent been to Big Lots in awhile and this one in a long time. It was organized and open and much more shopper friendly than I have ever seen it. More like a department store than a discount store. Nice selection of products although the seasonal items were very sparse. Friendly customer service and good experience overall

La
Review №7

Super clean and very well organized. Friendly cashier.

Ji
Review №8

Terrible customer service. Just bad attitudes. No effort. No professionalism. Not seeming to care about the place or the customers!

An
Review №9

Wow! I just have to say I love Big lots they have such beautiful wonderful products and reasonably priced your quality has surely surpassed Target and Walmart thank you for that

Jo
Review №10

Might as well be a prison camp. They require masks and dont care about your civil liberties. I will NEVER give you my money. I prefer to stand on my morals. Were in America, you dont get to choose for me.

An
Review №11

5/15/21 I went last week brought $47 of items..Didnt get my receipt and it was not loaded to my reward account. 5/22/21 I went back to the store to buy more stuffs and I wanted to used my $10 coupon which I never got. Show them my bank transaction. They said they cant reprint receipt. They didnt honor it. John and his staffs are no help! 5/23/21 I call the help line that didnt help..Spend 1 hr on the phone. USELESS.They couldnt do anything either.Because the cashier didnt do her job right. I didnt get $5 rewards on my account and didnt get to use $10 off $40. So no more shopping at Big Lots..They should start emailing customers their receipts like other stores!

D.
Review №12

Needed juice glasses. Has more furniture than anything else

El
Review №13

Went in to pick up some mattresses. Customer service was fast and great.

Jo
Review №14

Good Merchandise, Clean Store. Although the Credit Debit Swipe Machine wasnt set up for anyone disabled in a wheelchair or tall enough to see the screen. I didnt understand why the machine had to be so high. Not a great idea for security of ones pin number because its nearly eye level at counter 1.Big lots management needs to do something about that asap before a law suite or major complaint is brought upon them.

P
Review №15

Of course! I purchased waaayyy too much stuff!!.. love this place for nic naacks that i forget about.

Ca
Review №16

The manager john sucked, he was really rude and made me stay in line for over 10 min arguing with me for no reason. it was really humid and hot in the store and every employee i encountered was extremely rude. i literally wanted to just leave my cart and walk out.

Ja
Review №17

I enjoy shopping at Big Lots because they have many products for much cheaper prices than other stores for many of the same products. They have a variety of items in the store like very nice furniture that you can finance if you qualify, home products, cleaning supplies, pet products, food items, etc. They may not have the amounts compared to markets, but they do have many things to purchase for reasonable prices. They have my Dove bath soap for $1 each which is very inexpensive as you can pay up to $10 for 8 bars, or even more at other stores. Make sure you check out their clearance items too, you may find things you like for very cheap. So dont be hesitant or snobbish to go into Big Lots, you will be surprised!

Is
Review №18

Victor and Mike were amazing

Ch
Review №19

Absolutely quick service from all of the sales associates. I

Su
Review №20

Even though our dresser and nightstands had issues after delivery our customer service at this store was phenomenal! Will definitely shop here again!

Jo
Review №21

I went in with my wife and the store was very clean and the employees where very helpful and curious. This is a very good store to shop in.

La
Review №22

There are very many helpful to us

Kr
Review №23

Love that the aisles are so spaced out. Great in a covid world

Re
Review №24

It appears as if a rebranding happened sometime during this pandemic! Cleaner,better organization, with much higher quality products. Great job Big Lots! I was impressed. I went in to purchase 1 product and they had what I was looking for at a great price, just like the Big Lots, BC (before Covid).Checkout was a little slow.

Sh
Review №25

Always friendly and clean for the most part

Mo
Review №26

This store is dirty and the customer service is unbelievable racially profiled in the store while buying water I will never go back. 5/17/2021

Da
Review №27

Was not able to add my rewards coupon for a desk I ordered online. I called the store to ask about it. They said its in store only. The website did not say that. They suggested I cancel the order. There is no way to cancel an order once it is placed. I called the Corporate customer service number and they told me there was nothing they could to help me. I could just not pick up the order. Bad experience for online ordering.

R
Review №28

Good Customer Service!

ve
Review №29

Found everything I went in to buy and to top it off, cashier Evette was super friendly and helpful. Great service at this store!

Ke
Review №30

Big Lots offers the most lavish seasonal home decor at prices that are unbelievable. Pottery Barn taste on a serious budget, you guys crush it. Thank you!

be
Review №31

I did an online order. Picking it up was easy. Thank you.

Vi
Review №32

Huge shoutout to Robert in the furniture department, thank you for answering all of my questions, and being as helpful as you could be! Customer service has lacked at other stores since social distancing became a thing, but it shouldn’t hinder customer care/service. So thank you so so SO much for your help! It’s greatly appreciated. 🙏🏼

Le
Review №33

Went to get some towels I saw online. they didnt have them in the store but the cashier looked up the sku and helped me out. Very pleasant experience.

Ci
Review №34

I love this store, always buy my coffee k-cups here.

De
Review №35

It was good Lots of variety

As
Review №36

Victor is by far the best associate I’ve ever worked with at a big lots. His knowledge of the stores procedures and always is willing to help us get the best bang for our buck. Even though I have multiple locations closer to my house, I will alway travel to him for my furniture. Thank you for always lending a helping hand and professional insight.I returned today to work with an individual named Mike. He’s absolutely amazing. The customer service this man displays is incomparable. He was able to find exactly what I needed to make the perfect vanity/home office. I appreciate his dedication to our experience.

Br
Review №37

Love Big Lots, I always find something I want

Fr
Review №38

Which Big Lots store they all get different ratings

Rh
Review №39

Standing in line with 6 people and 1 cashier. I see other employees in the store. Guess tgey are not being paid to work. If I could give this store no stars i woulf

Sh
Review №40

Love me some Big Lots! 🙌🙌 Seriously one of the best place for home goods/decor. I always find awesome stuff at GREAT prices! 😍 ...dont ever leave me Big Lots! 😂😜

yv
Review №41

Love this place!! Never know what bargains will be found!! Lots of goodies to make gift baskets for any/all occasions!! Awesome snack/food variety too! Check it out!! Greeted by staff the instant you walk in!! Friendly and helpful too!! At Baseline/Rural location as well!!

Ma
Review №42

Great store, staff was very accommodating by holding a sofa while I traveled about 45 minutes away. Thank you!! Prompt, and fair service.

Da
Review №43

Great deals and choiced.

Ma
Review №44

This is a treasure hunt store. You might not be looking for something and Oops .. Is there. Prices are good and they really did a great job with social distancing and rearranging the store!!

da
Review №45

Clean and people wearing masks...and workers are nice

Mi
Review №46

This store is so clean and spacious. The employees are so friendly and nice. They help you find whatever you need. Go there!

Cy
Review №47

Checked out fall decorations and as always pleasantly surprised with something new

Ja
Review №48

A large store with a great selection of products. This time of year lots of holiday decorations and other very neat things. Definitely worth a visit.

Ch
Review №49

Wow this place has changed a lot, they have name brand furniture and the prices at great. However they did not have the cleaning supplies we were looking for, and no one else does either.

Je
Review №50

Great service and assistance

De
Review №51

I was assisted by a very great sales person on the floor but I cant remember his name He was great..even though I couldnt find a mop that I wanted. He helped me with hoses and store policy for returns. His interaction was spontaneous and natural. The two cashiers were both very nice. I will continue to recommend this store and their personnel. Thank you for s GREAT day!

da
Review №52

Sadly Big Lots is not what it once was with great discounts on close outs and limited run items but has transformed into another store with prices often higher than it’s competitors whereas they once offered better deals and discounts. Still worth the visit to find items difficult to find elsewhere but check prices and shop around because you will probably find it cheaper elsewhere.

Mo
Review №53

Great to shop for some good stuff that was needed. Not crouded at all.

To
Review №54

Not to bad. Store was kinda empty. But overall not bad.

Te
Review №55

I love big lots they needed a little more help. It was a Sunday evening,so I understand. Always great prices. My rewards saved me 45.00 off 120.00 wow. Great place

Ma
Review №56

One stop shopping

SE
Review №57

Loved shopping here! The cashier was friendly and extremely helpful! They have great deals for tons of stuff!😁

Mo
Review №58

Love big Lots

Sh
Review №59

The store seems to be getting better. Its clean and well organized. The aisles are clear which makes it easy to move around. I purchased a decorative pillow.

So
Review №60

It okay ig

In
Review №61

The cash was very rude and raised because she keep insist that I didnt understand the the coupon. But it clear stated (or) not (only) 10% of. Also the tags didnt say select items on 20% off xmas stuff! Very rude!

Ed
Review №62

This store is packed with great deals. Customer service is always good and the store is pretty clean and organized. Convenient!

Ja
Review №63

I like Big Lots, you can get some of the same items there for so much cheaper than other stores. And Ive even purchased furniture and was very comfortable. Great place for either picking up quick items or you can really go shopping there, especially around the holidays.

Ch
Review №64

Need more cashiers

Ch
Review №65

A little sparse on goods.Good service.

Pa
Review №66

This store is clean/open feel with good lighting. Employees have been helpful & friendly. They are always willing to assist with questions.

Na
Review №67

Everyone very courteous and knowledgeable about their jobs. The guy in patio furniture, Francis went above and beyond. Also Jerry at the checkout was very helpful and friendly. I love Big Lots!!!!

We
Review №68

The store was clean and had a large selection. Lots and lots of Christmas drcor for those early shoppers.

Ms
Review №69

Our shopping was extremely bad.The furniture man and female associate walking the floor never asked us if we needed help.The furniture associate didnt care to help at all !were going back Casa Grande Big Lots where the service is great !!

Ni
Review №70

They need to add more merchandise on the shelves. The staff is very nice and courteous.

Ve
Review №71

It was great.

An
Review №72

$150.00 TO DELIVER A COUCH ? Too much ! Why shop there to save money if they charge you like that ? Forget it.

Ro
Review №73

Everyone was friendly and pick up was easy.

sw
Review №74

Nice employees, need more things

Jo
Review №75

Great store!! We had a problem with a fireplace that we had bought they found us what we originally wanted and returned the one damaged one we didn’t really want to begin with! Mike, Kris and their staff went above and beyond for us! You gained a customer for life! Great customer service!

Ma
Review №76

Great customer service

An
Review №77

Got the things I needed.dont have a lot since shut down.

Da
Review №78

Cashier welcomed you as you entered and that I feel is important a nice place to come to. Good items through out the store and great deals.

Gr
Review №79

This is a really large and new location. Finding items is easy and the aisles are organized. The employees on duty welcomed me and were very friendly.

GA
Review №80

Bought mattress. Asked to be delivered, they forgot to submit paperwork for it. Now have to wait a few more days without it. Called Big Lots to ask what happened, they apologized and will pay for delivery fee. Classy move Big Lots. Thank you so much, greatly appreciated.

Ed
Review №81

Cant buy mailing envelopes or basic office supplies there.

Wa
Review №82

Go there often. Good deals for food and regular merchandise. .

AD
Review №83

Best place to shop customer service is excellent

Je
Review №84

This store is very clean and I appreciate that the staff helped me find some sale items that I was looking for and were very friendly.

He
Review №85

Nice clean store, cashier was friendly and the shelves were nice and neat.

Wi
Review №86

Nice store

Da
Review №87

Its always easy to find a great deal at big lots. Whether its furniture or sundries.

Ca
Review №88

Clean and taken care of. Pricing for items are agreeable. Parking lot needs more shade

Ma
Review №89

Clean. Stocked. Well organized. Great prices. Nice staff. Ye.

Li
Review №90

Were not ready to buy yet but I love the selection of living room and patio furniture. Im looking forward to getting our stuff here!

Ka
Review №91

I usually have a great shopping experience at Big Lots and this time was no different. I found a good deal on a lightweight quilt set in just the color combination I was looking for, and a pretty good deal on black out curtains.

Tw
Review №92

Big Lots has changed a lot. Seem to be furniture focused these days. Still the best place to get spices.

Mi
Review №93

Decent prices when compared to Home Depot.

Er
Review №94

Large cheap selection, but the register software could be designed better.

Je
Review №95

Love Big Lots! Only reason I didnt give this one 5 stars is because they dont have the selection of stone of the others & I couldnt find the milk & eggs the sign in the front said they had that I was just going to pick up while there. Otherwise clean, friendly staff & good deals.

Ke
Review №96

Big lots is a weird place. One can find lots of cheap goods that look somewhat cool, but anyone who bargain hunts will instantly be able to tell it came from big lots. Some stuff from here will last a long time and other stuff will fall apart the week you buy it. I go here for parties and stuff that I dont need to be high end, but often the products are out of place so it can be hard to find what you need.

Jo
Review №97

I absolutely love this place

Ta
Review №98

Its been awhile since Ive visited. Have basic necessities. Watch for quality there are some treasures but you need to dig.

Ka
Review №99

WOW! They have revamped this store into a very pleasant place to shop. Great job!!!

Er
Review №100

Still a great place to buy holiday decorations. However their recent remodel, although it looks nice, they really cut back on the majority of their products and I think the store is lacking merchandise. A lot of open spaces, and their prices are still too high for their store type.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1988 N Alma School Rd, Chandler, AZ 85224, United States
  • Site:https://local.biglots.com/az/chandler/4302?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 480-786-8151
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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