user
Barbeques Galore
2640 E Germann Rd #1, Chandler, AZ 85249, United States
Appearance
Barbeques Galore
Comments
Jo
Review №1

Bought my Green Mountain Smoker Grill from them and it is the BEST & EASIEST smoker I have ever used. I also purchased the pizza oven accessory and it makes awesome pizzas in about 2 minutes. This place also has great seasonings for meat that you cant find anywhere else but on-line. Nice and helpful staff as well.

ja
Review №2

Did not like the customer service. Went in looking for a griddle add on and a new grill. Once I said I was looking at a blackstone on line( an inexpensive propane griddle). I was rushed out the store and told I should go to Home Depot or Lowe’s. He acted like he couldn’t be bothered and I was the only one in the place.

Ke
Review №3

Barbeques Galore has a wide selection of pre-built and custom islands to satisfy all of your backyard entertaining needs. However, they did not have most of the stuff I was looking for. Upon entry a nice greetings at the door.Walked into this place it was dead but it seemed like they had a good selection of BBQs ranging from the good to high end grills (high end meaning chef grill). The prices are a slight bit high but you get what you pay for. The people that work here were fantastically helpful and knowledgeable.Definitely check this place out if youre in the market for a grill. You can get your questions answered and theres no hassle to buy.Brands include;AlfrescoAmerican Muscle GrillBig Green EggBroil KingDCS Grills by Fisher & PaykelDelta HeatEverdure by Heston BlumenthalEvoFire MagicGreen Mountain GrillsHestanLouisiana GrillsPro-IrodaTwin EaglesWeberGRILL ACCESSORIESBrushes & ToolsCleaningConversion KitsGloves & MittsGrillGratesGrill LightsGrill wareLightersPelletsThermometersWood & CharcoalYou can follow K15 Adventures on Instagram and Facebook. See where we are headed next.Typically, remote destinations where the journey of Fishing, Kayak Fishing, Hunting, Camping is the principal goal with, some shenanigans thrown in.

Ch
Review №4

I surprised my husband with the Green Mountain Daniel Boone Smoker w/ WiFi for his birthday. He absolutely loves it. The sale was easy to do over the phone and the salesman accommodating. I would purchase from BBQ’s Galore again!

Ki
Review №5

Evan was very knowledgeable and friendly. Excellent experience!

Ma
Review №6

The only guy in the store was talking mile me a minute. He was all over the in place. It was simple what I needed. I have purchased it before from that location. Over caffeinated. Chill out listen to the customer. Solve the problem. Send the customer away with they need.

Br
Review №7

Rick was very informative and helpful!

R
Review №8

Representatives had a lot of knowledge, but we had some issues with delivery of the items we ordered.

ro
Review №9

Great service knowledgeable sales people willing to help

Jo
Review №10

They dont have the cheapest prices but they also only sell you what you need they are so helpful. Went in trying to buy pa rye ts to rebuild my grill and I tell them what I think I need the guy is like really this is all you need probably saved $150.00. Will be back.

Ch
Review №11

We bought our Big Green Egg here and George our sales person was very helpful setting up delivery and making sure we had all the needed items without being pushy. We will definitely be back.

Ma
Review №12

Called the store for a service question. Gentleman on the phone was very helpful. Although they didnt carry the line of grill I needed worked on, he gave me the number of someone who could help me.Not every day a business helps an unknown customer when there is no money to be made on the transaction. Definitely a place I will go to for my next BBQ needs.

Ja
Review №13

Worse customer service I have ever experienced. Because I had no would help me. Waited 20 minutes before just walking out. Was planning on buying a new grill with extras. I guess I will take my business somewhere else.

Tr
Review №14

I just want to take a minute to say THANK YOU! We went to check out appliances since are doing an outdoor kitchen. We were greeted and helped by an older gentleman (sorry cant remember his name). He was incredibly knowledgeable, and though he was the salesman who was helping us, it didnt feel for one second that he was a salesman. Any configuration or product questions we had, he was informed and experienced, and was able to advice us accordingly.The items we ended up purchasing were in stock, so that was a huge plus - to purchase and have them load it for us to take right then. No need to wait for days to get the items.They were having their Black Friday sale, and after it was all said and done, our bottom line price was a great deal! But to be perfectly honest, I would have paid full price for the expertise advice we received! That alone seriously has saved us a lot of mistakes, and re-dos we would have encountered in building this outdoor kitchen without his help.He even recommended some suggestions on items/things that other clients (who have built similar projects like ours) wished they would have done. This really helped us to think about some tweaks to add/change to our project that will make it much more efficient for what we want our outcome to be.If I could give it more stars, I really would. I would recommend BBQ Galore in Chandler for the knowledge, expertise, casual atmosphere, attention to detail for your project, COMPETENT Service, relevant product selection for an outdoor kitchen or BBQ, and great bank for your buck for the quality! Again, thank you and Im so glad we came to your store!!!

St
Review №15

Very nice experience and gentleman who helped me. I will never forget where I was when I learned Kobe Bryant died, the nice gentleman told me after seeing if I knew in a clever way. I will probably go back another time when I have BBQ needs.

Ma
Review №16

I recently bought a grill and burner from these folks. The staff was super friendly and helpful. They patiently answered all questions and even helped with suggestions about the layout/design. No high pressure sales!! I would highly recommend them.

Br
Review №17

I live in the Tucson area and we lost our BBQ Galore a few years ago. I spoke to George on the phone last weekend and told him the grill I was interested in. He didnt have the base in stock, but was able to get it in this past week and I was able to drive up today and get the grill and the base. George was very informative and hooked me up with a customer loyalty discount and all the accessories that I needed. Awesome customer service!

Sc
Review №18

This store is really amazing. These guys really know their stuff, are very friendly and helpful. It was great to go into a store that specializes in grills but with the same or even lower prices than other retailers. They specialize in everything from small to large grills, have a multitude of sauces and rugs and have every kind of charcoal one would need. When I upgrade to a larger grill from the smaller Weber I bought today, Ill be going back to the guys for sure.

Da
Review №19

Knowledgeable and friendly staff plus they always have what I need.

St
Review №20

Tons of options. Found the one we want! Only place Ive been able to find a grill scrapper lately. Knowledgeable staff.

Ch
Review №21

Cool store. I just stopped into to look at their sauces and rubs. Friendly, knowledgeable staff. Definitely will be back in when I have more time.

An
Review №22

The staff was friendly and informative. It was nice they were happy to answer all my questions.

Ka
Review №23

If Google allowed minus stars, BBQ Galore would have gotten minus 5! I bought a large gas grill, 2 side burners and a Big Green Egg to be installed in my new-build home. I paid for delivery and installation. The grand total was over $4000. The outdoor kitchen was built to the specifications in the documentation for the grill and the home had passed the county inspection. Delivery was promised between 9 and noon on a specific day. The delivery arrived at 2:30pm. I was home and the construction supervisor for the builder was on-site. The delivery person brought the grill and the Egg to the kitchen and then stated that he couldnt install it because the kitchen was not properly vented. The construction supervisor told the installer that it was built to specification and showed him the venting. He refused to install the grill and was surly and uncooperative. The construction supervisor offered to work with him but he left without assembling the grill. He put the Egg together but left no documentation for either the grill or the Egg.I called the store and spoke to the person who had sold me the package. I told him that the installer had been rude and uncooperative. He stood up for the installer saying that the grill could not be installed. I asked to speak to the store manager and when he came on he repeated that the installer was right. When I asked where the builder had varied from the installation instructions, the store manager hung up on me.The grill was installed by the builder and we are using the internet to find instructions on the Big Green Egg. I did not hear from the store again and did not receive a refund on installation. I plan to post this review everywhere and suggest that you buy your grill products elsewhere.

BB
Review №24

Good deals great sales staff Ramis, Joe, Ron

St
Review №25

Our Broadway Location is GONE!!..CORONAVIRUS KILLED STORE..

az
Review №26

After 10 years, an expandable grill grate (sitting over the burners and holding ceramic tiles to improve the searing qualities rather than the original burner cover) I purchased at Barbeques Gaolore finally gave in.After going to another local barbeque store and checking out the big box places and not finding the replacement grill grate, I tracked down Barbeques Galore to their Chandler store and after describing what I needed, George (I recalled hed been the representative that helped me solve the initial problem and recommended the solution 10-years ago when the store was in a different location) advised he knew about the part I needed but they no longer carried it.Before I left, he gave me the websites for two grill parts companies that upon review, both had the work-around expandable grill grate and my selection is on its way!Great customer service and assistance! George, thank you for your help in solving this grilling problem!

Ja
Review №27

VERY hepful staff. They opened the store early so I could buy supplies and start smoking pork early on a Saturday morning. Beyond that, the manager even guided me through choosing the best flavors for a rub I needed. Will go back for sure

Ru
Review №28

The guys were extremely helpful and just really fun to talk to.

He
Review №29

Great place! Bob from Texas was a gentleman and very informative.

Sh
Review №30

Good deals and great return policy

Ja
Review №31

Purchased a outdoor dinning set. Great quality and George was nice and knowledgeable in the products they sell.

Ch
Review №32

Not sure I can take a store with superbowl hours serious.

Ja
Review №33

They had what I needed great store.

Jb
Review №34

Nice high end products

Ly
Review №35

Contractors installed my barbeque, after the install they said the warming rack and the rotisserie rod was missing.. I phoned the store told them the problem, they said they would take care of it and order the new parts for no charge.. We both agreed that the workers had thrown out the two items in the garbage.Thank you

Ja
Review №36

Poor customer service because owner cannot count money and was too slow and not helpful

G
Review №37

Great products with excellent customer service. No other company comes close.

Fr
Review №38

Knowledgeable staff great product

Va
Review №39

Excellent customer service.

La
Review №40

Great customer service

Information
67 Photos
40 Comments
4.3 Rating
  • Address:2640 E Germann Rd #1, Chandler, AZ 85249, United States
  • Site:https://bbqgalore.com/chandler
  • Phone:+1 480-722-1062
Categories
  • Appliance store
  • Grill store
  • Grill
  • BBQ area
  • Fireplace store
  • Kitchen supply store
  • Outdoor furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations