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Les Schwab Tire Center
3020 S Carson St, Carson City, NV 89701, United States
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Les Schwab Tire Center
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Mi
Review №1

Great customer service. After having a bad experience with another tire shop loosing my apartment. I called this store and they were able to get me in right away. I ended up leaving with some better tires at a better price than the other place.

Ja
Review №2

Had a wonderful experience last weekend. Got a flat tire on the freeway and came in on my donut spare. It was close to closing time, but they took care of it in record time at a great price. Amazing hospitality, great showroom, best service - I couldnt recommend this place more.

si
Review №3

Fast, top service. Competent repairs. Perfect support after the sale. You get what you pay for.

Ch
Review №4

Fast service. Friendly staff. And good tires. Excellent long term commitment to work done. Wouldnt buy tires anywhere else.

St
Review №5

Bought tires for my vehicle. Guy was really helpful in choosing right tires for my vehicle. Been a long time customer since the late 90s early 00s.

JA
Review №6

This is the place to go for tires!!! I had a flat on the freeway! The people that work here stayed open and waited for me to get towed and they replaced all of my tires. I was very satisfied. These guys are awesome 👌👏🙌😎😍❤

S
Review №7

Usually Les Schwab is our go to but after the AWFUL customer service from Gina with the N. Carson Les Schwab we will be thinking twice or in this case going to Hooten Tires for a better price and far better service.. We were told it would be a 2 hour wait for our trailer, we dropped it off and went back 4 hours later to get it only to be told they needed at least 2 more hours as they hadnt even touched our trailer. I had called first thing in the morning to be sure they had the time and even the week before to make sure the tires were there as well. Gina was rude and carless, encouraging us to take it somewhere else. She needs further training since she obviously doesnt care about Les Schwabs standards...

Su
Review №8

ALWAYS COURTEOUS AND PATIENT.20 YEARS A CUSTOMER

Er
Review №9

Had an alignment done along with some suspension parts replaced. Work was done in a timely manner, my truck drives great now. Thank you Les Schwab!

Do
Review №10

Got tires quick and the employees were very helpful. Will return next time I need tires

Da
Review №11

I grew up in Oregon and Les Swab back then was always top notch service. This store was a nightmare slow over priced and horrible service. They left my alloy wheel covers on my motorhome un secured and one flew off before I made it back to Lake Tahoe. I would never deal with this store again.

Ni
Review №12

I had a situation with one of my tires while traveling that I purchased at another Les Schwab 13 years ago. All the employees including the garage team, were very helpful and efficient at this location. In the past, LS has always rebalanced, rotated and repaired leaks in my 35” off-road tires at no cost which has been absolutely great.

Ly
Review №13

Friendly quick and cheaper than quoted ♥️♥️♥️

Jo
Review №14

Staff that is on it! Greeting you at your car. Fast fast service. Courteous knowledgeable staff. Highly effective. Didnt take long at all to rotate tires. Theres a reason I stick with them. Fantastic service & contracts

Ma
Review №15

Great work done the same day according to the estimate

Ri
Review №16

Very friendly professional service. Price was reasonable.

Me
Review №17

Was good. Went to do the free tire repair since we have tires through them. Though it took 3 hours to get work done. I had called ahead and was quoted an hour to two hour wait. I suggest setting an appointment if you need to get something done.

Sc
Review №18

You guys are a blessing. A young man helped repair a tire on my green Honda Civic that had a piece of metal in it. He was very nice and professional. He was very fast and did a good job. I didnt get his name but he deserves a raise or something. Have him contact me on here somehow if possible. You guys are my go to place.👍

jo
Review №19

Great service, good price got me in at the last minute when the competition left me hanging. Will be going back to this store for sure!

sa
Review №20

Great place good customer service

St
Review №21

Clean. Competent mechanics.

Jo
Review №22

Excellent customer service the tech even remembered the vehicle and what was wrong with it the have a customer for life

Ja
Review №23

Got a flat last weekend in Kings Beach and was recommended to come here by the towing company, I was concerned Id need a whole new tire which would take several days (as a special order) but they checked it out, removed it and patched it within about 20 mins, I could not believe how fast they were, and the price was a bargain. Great service all round!

Ma
Review №24

Great service, friendly staff, will definitely return

Ka
Review №25

These guys are awesome. We came out of Death Valley and had shredded a trailer tire. We called here and they told us to come in and that we could spend the night. Sure enough we arrived just as they were closing and they directed us to the truck bay. Plugged in, spent the night and got 4 new trailer tires first thing. We were on our way by 9:30. They got us in and out in no time. If you’re ever broken down or just need tire work I would recommend this location. Thank you Les Schwab.

Da
Review №26

Theyre always really friendly and do a great job.

An
Review №27

Fast Excelleny Service and the ONLY place I trust in Carson!

De
Review №28

Dropped off my car to get tires rotated, balanced, fix a slow leak in one tire and have the rear bearings checked because they sounded pretty bad. What I got instead was a huge quote to do one bearing, tire was fixed, no rotation, or balance. They are clearly sales driven, want the bearing work but are not interested in upholding their promise to rotate and balance your tires when you buy them there..so guess was guys, my tires will be purchased elsewhere from now on, and you wont be fixing anything. The great thing about capitalism is there is always some one ready and willing to take over for the inept and bad service of other companies. Like most too big to fail companies, Les Schwabs days are numbered.

Gl
Review №29

Very good helpful friendly service.

19
Review №30

These guys saved me a lot of time, money, and heartache. My truck lost a front caliper bolt coming down hwy 50. I had it towed here because they stayed open 1-2 hours later than other shops and had great reviews. Originally the lady on the phone said they wouldnt be able to get to it until the following day. When the shop manager saw my despair as it came off the tow truck he said well find you a bolt and get you going. They took care of me quickly and charged me a bare minimum fee. This is how forever customers are earned.

Za
Review №31

Excellent service! Always friendly and efficient!

Ru
Review №32

Absolutely fabulous. Sean was a wonderful represenative for this company. they treated me like royalty.. And since Im English!!! It was super . Ruth

sa
Review №33

I needed to get in last minute to get my snow tires put on and they were so accommodating, fast, and helpful.

Bo
Review №34

Guy helped us out. Tires for our trailer were in stock and easy process throughout.

ch
Review №35

Always great service.

To
Review №36

Great. I have been a customer with them for several years, bought a new truck had a flat and they took care of it and me quickly.

Ja
Review №37

Customer service is excellent..fast & friendly treats every customer vehicle like it was their own

Ty
Review №38

Shawn is a stellar human! Did not try to sell me on something I didnt need, instead helped me figure out the right solution! Thank you so much!

Ro
Review №39

Traveling with a friend cross country from New York in his BMW and the tire pressure monitor for a brand new tire comes on in Arizona and continues after filling tire several times. Decide to stop in Carson City to check, and figure - here comes a huge bill. LS tells us tire is okay, but rim is cracked. We are just passing through, so cant wait for BMW to order new rim. LS says they can probably get a used rim. Okay, here comes the huge bill. LS finds a good rim, puts the tire on the new rim and we are quickly ready to proceed north and back to NY. The bill came to $41.90, $25 for the rim and $14.90 for their service and tax. We were absolutely shocked - NY plates, BMW, anxious to get back on the road, and they will never see us again! The owner is totally trustworthy and deserving of your business. We are 100% sure that we would have paid multiples more anywhere else. And we had no further problems on the way home.

UG
Review №40

Great Employees. Took my car there twice the second time to install the parts they ordered and was told they wanted to dive into my issue a bet more before just replacing parts. They spent about two hours looking into my car and ended up telling me they did not feel comfortable installing that part (they ordered) and suggested taking me car to the dealer for more intense diagnostic. After all the work they put into my car they did not charge me one penny. They could have simply installed the part my computer stated I need and been done.No way they wanted to do the job right and that meant me taking my car to the dealer. Thanks guys!

Re
Review №41

This company is so caring! Not only do they fix tires for free if they are flat(no one does that)!! They care about your situation! If you want good kind service please go here and keep this business going!

yv
Review №42

We got a piece of metal in our tire we had a full size spare they changed tires out in a few minutes took great care of us 😜

Ma
Review №43

I have been coming to this Les Schwab for many years. They have always treated me great and taken good care of my cars.

Ji
Review №44

I went to another dealer close to me (No name mentioned) they were rude and horrible I knew I should of went here first. I left with 4 new tires at a great price I needed help paying for them they helped me finance for them. Thank you guys for your professionalism and making sure I did not drive away on a bad tire.

Sa
Review №45

The only place I go to buy tires. They may be pricier than other tire shops but theyre knowledgeable and reliable, a place you can actually trust. Your tires and their work is warrantied. Free tire rotations and patches. They also do payment plans to pay off tires, chains, or anything else you need to buy, which is also a great way to build your credit 👍

Ro
Review №46

As always the professionals at Les Schwabs took excellent care of me.

ch
Review №47

Super friendly.... great customer service!

Br
Review №48

Terrible, thoughtless, uncoordinated, and unresponsive customer service. Ill never go back.I came to this location late Thursday afternoon, hoping to make an appointment for the next morning to get a slow leak fixed. But Les Schwab doesnt make appointments. I was told to come at 7:30 AM to be sure I would be first.I arrived the next morning at 7:40. I was told it would take about an hour once the specialist arrived at 8 AM. I figured Id be getting out of there by 9 am and on my way to work at a reasonable hour. At 9:20, having been patiently waiting for almost two hours, I asked the counter person if my vehicle was ready.He told me they hadnt started on the flat repair yet. I was flabbergasted. He blithely said another customer had left their car overnight and they had first priority.I asked why I wasnt told up front, when I handed them my keys, that another vehicle was before mine? They didnt have an answer. I asked why I wasnt told long before Id waited for nearly two hours that my flat wouldnt be worked on until later in the morning? They guys behind the counter just looked at me blankly.How long does it take to fix a single flat in any case? 90 minutes? I dont buy it. A Firestone dealer mounted and installed four tires on one of my vehicles in 40 minutes. So no flat fixed and I was late to work.

Ad
Review №49

I went in 30 mins before closing and they patched my tire for me. So helpful and friendly. Next time I need tires I will definitely be getting my tires from them. Thank you I appreciate it ☺️

Wi
Review №50

The staff are super knowledgeable super friendly and helpful and always take the time to help me get the right tires for how I intend to use them. I always go here for everything they do. Tires as well as shocks and wheels.

Pi
Review №51

Ive been coming here for years, they are always helpful and knowledgeable and Ive learned a lot about tires working with them. Ive had a number of amazing experiences and today after suffering a screw induced blow out, Guy was kind enough to ensure me a safe ride home as well as getting my car squared away. They do not rush things and have never charged me for anything I didnt need or want. I am a lifelong customer now, and even if I moved away I take a drive to get tires from this shop. They are simply the best!

Na
Review №52

I have no idea of why this place has any bad reviews. I had literally the BEST customer service Ive ever had, anywhere.I called asking for a trailer tire that can be hard to find, needing it right away, with a horse in the trailer.Gus was amazing! They had plenty of that size of trailer tire, and put it on in minutes, even though they were obviously very busy. They are wonderful!

Jo
Review №53

Fast, friendly service. Excellent job!

Pa
Review №54

Hector was awesome and so helpful.

Ke
Review №55

Ive used Les Schwab in 3 states and many cities. The service is reliably great and the multitude of locations makes them convenient too. You might pay more sometimes but you get what you pay for, and they support you with their great warranty at no extra charge (other places charge extra for everything).

me
Review №56

They are always friendly fast and helpful. I didnt even buy my tires from them and Ive had 2 nails stuck in my tire that they fixed for me both times for no charge. Would Definately recommend them to all of my friends and family.

Lo
Review №57

Excellent efficient service. Friendly staff. They changed 8 tire in less than 2 hours. And reasonably priced!

Bo
Review №58

Best service hands down!!Been a loyal customer for many years never disappointed

Kr
Review №59

Awesome shop!!! I was blown away by the service. Particularly the service from the employee Guy. He was so helpful and understanding to my problem. He called shops all around the area looking for the tire I needed and made my day so much easier. Thank you so much Guy!!! Keep on rocking at your job!!!

au
Review №60

First time here and I was very impressed! Unlike discount tires down the street these guys know there tires. They demonstrated excellent team work and and the guys that help you at the counter are the ones actually doing the work on your car! These guys are professionals and care about there work! Too bad I cant keep going back to this location.

Le
Review №61

Came in to get brand new tires we bought here re-balanced, because there was a shimmy. They told us it would be about an hour before they would get to us, said we could leave and come back in an hour. Came back an hour later, here it is, two hours later and the car still sitting in the parking lot. Dont tell your customers its going to be an hour, when you know its going to be more than two, tell us up front the ACTUAL time its going to be, so we can plan for that.

Pe
Review №62

Amazingly fast and very honest. Their service is unbeatable. Moderately priced tires as well.

Ch
Review №63

Prompt service, good tires, prices comprable with other places, and you can drive in anytime and get them to check your tires. They also have a good warranty which they stand behind. I ruined the tire in Sacramento, and even though I bought it in Carson, they put a new tire on.

He
Review №64

Very nice staff. Went in to have my tire fixed from a nail and it didnt take very long to get fixed. Plus they are remodeling it and theres no dust or noise.

Te
Review №65

They did a great job they put my truck up in the air spun the tires to make sure that the emergency brake is now broken wasnt stuck thats all I could afford for them to do that was free thank you.

Mi
Review №66

Excellent!! Repaired the flat on girlfriends car and charged nothing to do it. This is on a day that they were swamped because of a snowstorm and people getting snow tires. Excellent service!!

Za
Review №67

Literally the best tire place in town, especially if youre a loyal customer. I have been getting tires there for years. I remembered like 8 ish years ago some idiot when around slashing tires in town, I managed to be one of the victims. The next day Les Schwab had a new tire on my car within an hour after calling free of change (although I had originally bought the cut one from them). And recently I got a screw stuck in a tire on my truck and it was leaking pretty quick, just showed up without calling to see about getting it fixed. They had it patched within a half hour, free of charge. Loyalty is rewarded with this place for sure. And the staff are always super friendly and helpful.

Ro
Review №68

Awesome reliable tire shop where everybody knows what theyre doing and you dont have to worry about being taken care of great warranty and value on tires as well there are other services.can get really busy during the winter swap season if youre in Snow country so plan accordingly

Al
Review №69

We had to go out of town quickly and woke up with a flat tire. These guys got us in the second we drove up and repaired our tire in 30 minutes!! Barely got to finish our popcorn in time.. 😊 well definitely be buying tires from here. Thanks Jay!!

Bi
Review №70

Due to a misunderstanding they transferred my spare tire to my matching rim. Gave me my empty spare rim but not the damaged tire. Can I get my warranty credit when I can afford to have the spare tire transferred to the spare rim and Toyo tire on the matching rim?

St
Review №71

Great service helpful friendly folks .. I like to thank Guy. D and Aron for everything 😎👍

Ro
Review №72

THIS IS MY SECOND REVIEW IN 2 YEARS FOR MY ANNUAL VISIT.LAST YEARS REVIEW BELOW.2020:After being gone from Carson City for 40 years, I came back for a visit last year. I needed work done and always loved Les Schwab. I chose the one in SOUTH Carson because of the good things Id heard.I met Guy, the Assistant Manager whos very personable and professional. I spent almost a thousand dollars on mostly suspension work.This year, Oct 2020, I needed new tires and waited till I got to Carson to get them.This visit was $1400.Guy always makes each customer feel theyre the most important and provides the best customer experience and has a wonderful crew. They have gone above and beyond to assist in my needs to keep my tires and suspension in tip top shape. Since I live and travel full time in my RV, its not just a vehicle but my home and I appreciate that Guy considers this.Nothing is life is perfect so yes, we had a problem this visit but Guy remedied it in a professional manner leaving me as satisfied as ever.Anyone can get good service anywhere but how a business handles a problem speaks volumes.Im completely satisfied and highly recommend Les Schwab in SOUTH Carson City!(The photo is Guy. Even Asst. Mngrs get dirty. 😂)2019:Had brakes done on my RV at Les Schwab in Washington state but having trouble with the rear brakes holding the adjustment so I stopped in Carson City store during my travels. Ben found a small broken part theyre replacing under warranty. BUT, as a courtesy for the problems Ive had, theyre rotating my six tires, checking pressure and bleeding the brake fluid.Ben is fantastic!! Great guy!So many businesses can learn from Les Schwab about customer service and how to garner customer loyalty.

Ro
Review №73

I had to pay for a part that I didnt need, and my truck still pulls to the right, l,ll never go there again,

Mi
Review №74

Been buying tires from them since the 70s, this Store since the 90s! Great values and financing. Sometimes they try to upsell ya, but they all do.

An
Review №75

Best Schwab workers ever. These people are so nice and honest. They warranty everything that I have done so far. Over the past 4 years, Ive spent over 7000 for all my vehicles. Toyos are awesomeness.

De
Review №76

They were great. Fixed my tire with a smile. Will go back for tires. Great customer service.

Pa
Review №77

Front desk service could be less rude. Other then the latin woman who was very nice.

Ja
Review №78

We were traveling in our motor home with a tow vehicle. Stopped in Carson City for a couple of days and drove our tow vehicle around and noticed that the air pressure was getting low. Took it into Schwab to get the air pressure and tire looked at. They filled it with air but the next morning the tire was low again. Took it back to them at which time they took it off and checked it and found a screw in the tire. They repaired the tire and when done I asked how much I owed them, the manager said I didnt owe anything. I couldnt believe that I didnt owe anything but he just said the next time you need tires think of us. I have two cars and my motor home next time new tires are needed I know where i will go. Thank you so much Les Schwab Tire Center in Carson City Nevada

Mi
Review №79

Very helpful staff and a comfortable place. The prices are great!

Br
Review №80

Waiting over 2.5 hours to be told they cant do my tired without original paperwork. Total waste for the time

me
Review №81

I have never been to a Les Schwab Tire Center before today and let me tell you I will continue to go back. I was having a problem with my cars tire pressure system and something that the dealership couldnt figure out (but really I think they just didnt want to waste their time on) I took it to Les schwab and they fixed it within 15 minuets. I couldnt be more happy with my service and their customer service! Good atmosphere and very friendly employees!!!

Wi
Review №82

Les Schwab tire center is the only place to go! They specialize in much more than tires. Their staff is always knowledgeable, and friendly every time we go. Thank you

Sc
Review №83

The best tire store in the world!! When you buy tires from Les they will provide after the sale care and tire service that no other can match. Send your mom there!

Ro
Review №84

Great service! Guy and Billy were very professional and helpful diagnosing, inspecting and servicing my 4Runner. Thanks.

Jo
Review №85

Superb knowledge, no pushing of higher end product or personal preference. Excellent on hand stock, in and out in under an hour!

vi
Review №86

Great customer serviceGood price

Su
Review №87

Always there with help and a smile

Fa
Review №88

I came in and talked to them for a set of tires. I needed all four really badly. My credit was pretty bad, but they dont work with banks. So they were able to work with me and make the decision to accept me. They were very helpful and friendly. Very glad I came here and I will be coming back for my next set.

Jo
Review №89

Great customer service, super fast and I could not be happier. Thanks again

Sc
Review №90

Everyone was hustling. Definitely a working mans shop. Definitely gonna be going back here

Al
Review №91

I went for an alignment on my RV. Very professional and prompt service.

Pe
Review №92

Everybody weve interacted with at Les Schwabs, has always been highly knowledgeable, efficient, friendly and courteous. Guy Dominguez examined our SUV for what we would have thought a costly repair, yet he simply turned a knob on the 4-wheel drive and the problem was fixed! Our experience with Les Schwabs has always been great! Five Stars all the way!

To
Review №93

Always decent service here, but tire prices are a little higher than in other tire shops, but I think there free repairs & rotating are worth it. My only complaint is that they are a little slow.

Ki
Review №94

The staff is so nice and helpful, and they always get my car out quickly

Sa
Review №95

Very professional staff

He
Review №96

What amazing people with truly exceptional customer service.

Ju
Review №97

Best place ever. They take care of you... Always.

Ry
Review №98

Great customer service

NA
Review №99

Most professional and highly caring gentlemen around. Wouldnt take my car anywhere else!

ty
Review №100

Mounted my internet bought atv tires super fast. Thanks Fellas

Information
39 Photos
100 Comments
4.4 Rating
  • Address:3020 S Carson St, Carson City, NV 89701, United States
  • Site:https://lesschwab.com/store/?storeId=953
  • Phone:+1 775-841-0161
Categories
  • Brake shop
  • Tire shop
  • Car battery store
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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