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CLM Inc
306 Webster Ave, Cambridge, MA 02141, United States
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CLM Inc
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Ab
Review №1

Went to CLM for MA state inspection. Called and checked for availability. I drove in and the inspection was timely done. Professionals with high sense of humor :-)

An
Review №2

Had a few dents that needed fixing, were quick, worked with me on pricing, easy to communicate with and did exactly what I needed, and more. Thank you CLM!

Am
Review №3

I had a very short informative consult with Robert regarding my lease end inspection. He saved me a few hundred dollars and a precious amount of time. I really appreciate his knowledge, honesty, and help. He will be my go to guy and bodyshop. I highly recommend!

Ge
Review №4

Have been taking our cars here for the past twenty plus years. Consistent excellent service at reasonable prices. Straight forward recommendations and explanations without the dealer attitude and excessive costs. These guys know cars, trucks and mechanical science. One of their major clients is Zip Cars and a growing group of loyalists. You’ll leave with a smile not just from the exceptional work and straightforward prices...but the personalities!

M
Review №5

No hidden agenda..diagnosis problem..fix at a reasonable rate..very professional

Ke
Review №6

Rob and his employees were the BEST. I would highly recommend his efficient and professional business to anyone with a car they care about. Officially my permanent auto body shop! Thank you Rob!

An
Review №7

Friendly, personable, helpful. Would recommend for body work.

Ge
Review №8

Best place i have ever encountered that is professional and personal they are the only people i would let touch my car and trucks thanks guy keep up tje great work

St
Review №9

If I could give 6 or 7 stars, I would. Truly a great experience. Everyone was extremely nice, easy to speak with and transparent and thoughtful about explaining what needed to be done. From the owner, Rob, to his team of master mechanics, my husband and I were kept in the loop and treated as as if we were their most impt customer...and they were swamped with work, so obviously they have a great reputation. Very happy to refer them to friends and anyone needing auto work. Really that good.

CM
Review №10

Great service, car ready a day earlier than expected this place is a life saver

BI
Review №11

They are fine people to work with

Mi
Review №12

By far the best shop around. These guys do it right and are fair.

Ni
Review №13

CLM Auto is the best. Mario and Bobby rule !!! HONEST straight forward no BS. Great work. I’ve be going forever. Sent friends there that no nothing about cars and they get treated like anyone who does - awesome place.

So
Review №14

I’m new to Massachusetts and glad I took my car to CLM for my first Mass car inspection. Kind and friendly staff— they’ll definitely be my go-to place for maintenance work.

Ev
Review №15

Great company, great service, friendly !

An
Review №16

Courteous, quick, and very reasonable doesnt get better than that.

Ma
Review №17

I love this place because of 2 reasons.1: They are honest and wont take you to the bank.2: They are comedians sit in the office while you wait for your car and your cheeks will hurt from laughing.

Je
Review №18

Great auto body and mechanical repair shop. Love the personal courteous attention by staff and owner. Cost of parts and repairs beat that of original dealers. Prime location at intersection off Cambridge on Webster st. Lots of businesses and restaurants in the area to serve you while you wait. Really impressed.

Nu
Review №19

They worked very hard to find a part that was out of stock from the Volvo dealership. I was able to get my car 2 days before Thanksgiving because of they clearly went the extra mile. Thank you CLM team!

An
Review №20

Always a good experience! They say when youre a women, car repair folks take advantage of you. Never felt that way at CLM. Mario always steers me towards the right direction and never ask me to pay for whats unnecessary. I recommend this place with my eyes closed. Front desk folks are always cordial which is a plus for me❤. I drive from far to go there, so that says something.

Se
Review №21

Honest, reliable, fair prices. Wont do any work that isnt necessary. Theyll treat you like family.

Al
Review №22

I had a great experience, and am so happy to take my car there for a body repair. Wonderful staff and the owner is a wonderful person. Highly recommend this place for autobody and mechanical repair.

My
Review №23

These guys do GREAT work! And so fast, i couldnt beleive it; every other shop quoted me days or weeks, they had it done in a day!Extremely professional front desk, Bob. Love that guy, treated me like royalty

su
Review №24

Bobs really good guy. He gave me good suggestions and service.

Ed
Review №25

Great surface and a great price

Da
Review №26

Rob and his crew have taken care of our trucks for many years. I recently brought a personal vehicle in for some minor bumper work. The work was timely, of excellent quality, and the price was fair. I cannot say enough good things about CLM.

Ka
Review №27

CLM is the best place to go to get your car fixed. They are efficient and fair priced. You can trust what they are telling you about what needs to be done to your car. I have used the collision center as well as the maintenance center and both are top notch. I highly recommend CLM for all car needs. I needed to fix my bumper and they were quick and it looks perfect. Another time, there was a weird sound under my car which the dealership could not figure out but Mario at CLM did! Both Robert and Mario are great! Excellent, family run business.

Sa
Review №28

No nonsense, no BS. Quick, affordable, reliable. Theyre always packed so others must agree!

Ty
Review №29

Great shop! As someone who used to work part time at a body shop in college, I can attest to CLM. Rob runs a real honest business and is a man of his word. He told me at the start he would try to save me money on my deductible and my first thought was sure buddy, well seeHe ended up saving me $500. I cannot recommend CLM enough. My car had about $10,000 worth of Damage - Rob was concise and transparent throughout the time of my repair. He even helped me communicate with the rental car company. My car looks great and the body lines are perfect, you would not even know it was hit.

Mi
Review №30

Absolutely the best they really know how to take care of you and your troubled car. Bobby and Jill are awesome always there to answer your questions. Mario the owner is a very reasonable

Ja
Review №31

I’ve been going to these guys for almost 6yrs. Always honest and fair pricing. They definitely aren’t trying to fix things just to make a buck and will let you know timelines of when you can have things repaired so you can plan for it financially. They’ve also always been great in getting me in within a couple days for appointments.

Pe
Review №32

Honest lowest price, good diagnosis, quick service. Proven many years. Extremely successful many years.

En
Review №33

Fair, honest, and reasonable body work. Ive been here twice in the past 12 months and both times Rob made sure I was taken care of. When something took longer than expected he communicated that. When there was a choice between fast and correct he chose correct. I respect their commitment to the deliverable.

Ad
Review №34

Fast and easy and helpful

To
Review №35

CLM great mechanics great Auto Body Works Ive known the three brothers 4 over 30 years and they treat everyone just the same. Theyll go out of their way to make sure it is done right. They are great people working their great personalities always a smile unless someones having a bad day but thats part of life but they will fix your problem

Wi
Review №36

My first contact with CLM was in the summer after a fender bender. They were very knowledgeable regarding repair and insurance, and as a result, we had no problems and the work was excellent.Recently, I had some mechanical issues, so I spoke with the mechanical repair people. They corrected the plugged sun roof drain. I am now having them replace a timing belt and water pump. They were up front with the parts costs and offered both aftermarket parts vs. original equipment.We will continue to take our business with both body and mechanical.

Sa
Review №37

I could not recommend Mario and Rob any higher. Office Bob and Joe are wonderful to deal with. Their advise always proves to be spot-on concerning either repairs or insurance claims. To their own detriment, they are unselfishly fair and generous.

Ro
Review №38

CLM is the ONLY place Ill ever take to get my car fixed. I had a radiator issue on a Saturday afternoon and CLM was closed and found another mechanic who was open. He looked at it and told me the price to fix was my radiator would cost me $425. I didnt have the money right then so I waited until the next Monday and took it to CLM and had Mario check it out.After looking at it Mario told me it was going to be pretty expensive. When I asked how much he told me $250. (Which is almost or precisely $175 less than the scumbags at the Mobil Station on Memorial Drive quoted me!)They fixed it that afternoon and I was all set.These guys are amazing. Not they need more business, their garage is always full and people constantly dropping off their cars to get fixed, so Im pretty sure the word is out.Bottom line is I never have to worry about getting screwed or overcharged or not having it done right the first time. The guys at CLM are the best.

Wi
Review №39

I’ve been going to CLM for years. Rob, Mario, and Bob take better care of me, my wife, and the people I refer than any other place I’ve ever been to. They are extremely honest, do extremely high quality work, and are very affordable. You can’t get better than these guys.

To
Review №40

Fair, fast, efficient, upfront & honest, This is a fantastic Garage and I would highly recommend to anyone in need of honest & reliable car repair. Just had an alternator & battery replacement - great price, excellent service - Thanks to Mario, Robert & the Crew at CLM Auto.

Br
Review №41

Rob and Mario and the rest of the staff do quality work. They basically have rebuilt my car. I recommend anyone to go to them. They are very fair in price. Its a one stop shop for everything, body work, collision, mechanic, welding, engine work and general maintenance.

Ry
Review №42

Mario is the man. He figures out the actual cause of the problems your car might be experiencing

Se
Review №43

Service was outstanding and they stand behind their work. Mario and Rob were fantastic.

Co
Review №44

Reasonable pricing, straight forward, honest explanations and good service. Highly recommended! I will miss CLM because we are moving to the west coast! Thanks for all your years of service to my car!!

Pe
Review №45

I have never before had such a positive experience with an auto shop! Robert was patient and kind, and took the time to explain to me what was happening in terms of repairs and working with insurance. The repairs were done quickly, and the car was returned in great shape. I will definitely be returning here for all my future car-repair needs. We are lucky to have a business like this in town.

An
Review №46

Absolutely amazing. These are the only mechanics I trust in Boston and I will never ever go anywhere else. Mario is extremely trustworthy and he never overcharges. I know exactly how much car parts are supposed to be and he will NEVER sell you something you dont need if you dont have the money. I always walk in there stressed and he always puts my mind at ease. My favorite mechanic!

Na
Review №47

Theyre great🥇 known them over 20yrs.Mario tough guy, but fair n reasonable.Theyre loved by the neighborhood.

Co
Review №48

Cant recommend CLM enough. I regularly came here for oil changes and always had a good experience but I needed to get a dent fixed and painted. Not only did they wind up not needing to replace the panel they were able to get it done within 48 hours and came in under what they quoted me. They are honest, straightforward, and do amazing work. Wouldnt go anywhere else!

Ca
Review №49

Best Mechanics and auto body ever!! I have been bringing my cars there since the 90s, and Ive had all different type of cars, from luxury to trucks to junk box as they call it lol. Best price and honest people as well. I have recommended bunch of friends there and they all love it as well. Bring your vehicle there for what ever you need.

Ra
Review №50

First place I would suggest you go to, hands down. Theyre very good, reasonable and wont give you a BS answer. If you have a problem with your car, highly recommend you make these guys your first call.

Da
Review №51

Had a great experience with a tough situation when I got in a crash. CLM was responsive and did a great job.

Ni
Review №52

Weve been going to this place for years. Always very satisfied with the quality. I put a lot of trust in these guys. Always very fair and honest. Even after moving away from Boston, I stopped by with my car for some work when I came through again.

Ar
Review №53

Mario and the guys at CLM are just AWESOME. NO shade throwing over there as they are straight up with everything. Honest all the time so I have been using these mechanics for about 5 years faithfully. Can get no better than CLM =)

Ba
Review №54

The best mechanics around no question the most honest mechanics out here they are very affordable and do to quality work and cut no corners you can trust these guys all the way been pillars of the community for many years and the customer always comes first once you try them youve found a mechanic home

La
Review №55

After the dealership service department lied to us claiming we needed a new heating system that would have cost thousands of dollars to fix we brought our car here for a second opinion. CLM quickly discovered the issue was our radiator was leaking badly and cutting off the heat in the car not the heating system at all. The real repair was less expensive and saved us from destroying our car engine.

An
Review №56

The guys here are amazing and incredibly friendly. Ive never had a problem with them. They did a fantastic job fixing my car after someone did a hit-and-run and even fixed another dent unrelated to the accident for free. I come to them for everything car related and I wouldnt trust anyone else with my car.

Gi
Review №57

Love these guys!!!The most down to earth, real upfront, honest people I have ever dealt with.Effient. Great prices. And very easy to get to.Cant get any better.

Ky
Review №58

Quick and no nonsense inspection

To
Review №59

So Google just shocked me by sending me an email that said I have reached 5000 views of my reviews even though I only reviewed things twice. I would like to recommend the best local auto repair place. It is CLM auto on Webster Ave in Cambridge, Ma., just over the Somerville line. Ex: I was quoted up to 2200 for a new clutch that they did for only 1200. This is on a very high performance car with a manual 6 speed transmission. They did excellent work, only took one day, and they are the friendliest bunch of guys you will find. Their shop is huge and one big thing that sets them apart from other shops is that they have their own big machine shop right there on site. They can and do actually fabricate high quality parts if needed. They did it for me. It was a separate manual transmission issue where a rubber part wore out and replacing it was a major disassembly even though the part was small and cheap. They invented and machined a solid stainless steel part that will never wear out and eliminated the need for the rubber part. I have gone there with minor issues and they pull me right in and have fixed things for free. I was having an embarassingly hard time just opening the hood of my Mini. I tried loading the latch up with wd40 and pb blaster and still there were times that I just could not do it. With the top performance Mini like mine, it is imperative that one checks the oil constantly because it burns a lot with the turbo. Not a defect, it is the way it is designed. They brought out this thick, red grease. I doubted any kind of lube would fix it and I was thinking something had to be replaced or maybe adjusted or bent in the latch. I was wrong, they were right. The red grease stuff fixed it and I can open my hood with no problem. The place is also very clean in the waiting room which has a gigantic fish tank with really unusual fish to watch and in the actual work areas. It is like a car hospital in that regard. In case the reader drives what I drive, I should mention that the car is a 10 year old Mini John Cooper Works 2 door, made by BMW. Not many mods, just a bigger hood scoop, better performance air filter, the highest speed rated tires available. If you are a reasonable distance away, CLM is the only place to go. Heck, if you see the numbers I wrote above, it even would have been cost effective to come from far away and get a hotel room!

Da
Review №60

Best shop I’ve been to. People that proud of what they do. Well deserved 5stars

Ho
Review №61

Look no further, you found your new mechanic!! CLM has been around for what seems like forever! The most respectable Auto Shop Ive ever been to and I wont ever go any place else ever again! They have fixed any problems with any car Ive ever brought to them from my 1993 Nissan Sentra to my 2013 Hyundai Sonata. They are fair and honest guys who do the best work! DO YOURSELF A FAVOR, GO TO CLM!

Ra
Review №62

Super friendly people there. Treated me well and with some respect and understanding with the damage to my truck. Made an appointment to have them repair it next week

Da
Review №63

Mario and his crew have been nothing less than awesome. Theyve gone out of their way to same-day fix my car problems, even when my car broke down just before they closed. Unless you are somebody that needs constant pampering and Hilton customer service, youll respect how these guys just care about getting the job done.

Bo
Review №64

Im still in disbelief at the amazing level of customer service. These guys go above and beyond.I needed the head gaskets and timing belt replaced in my 09 Forester. My regular mechanic, A1 Auto in Arlington, who is great, sadly doesnt do large engine jobs like what I needed, and then the Subaru dealership quoted me $3K plus ten days before Id have my car back, AND the dealership said I couldnt have a loaner unless I work it out with my insurance. A friend recommended CLM, and over the phone Mario at CLM gave me an $1800 quote and two day turnaround. A $1200 savings, and they the same Subaru parts that the dealer uses? Hell yeah. I made the appointment for the following week (They book up fast).I dropped it off Tuesday at 9am, and got a call Wednesday 3pm saying it was done. After I picked up my car, they told me I needed to do things as followup: 1. Come back next week for a free diagnostic - we want to make sure everything is still running smooth. Youll be in and out less than 20 minutes. 2. Come back again 2 weeks after that so we can do a free oil change and service, and again check the diagnostics. If everything checks out right as we expect, you should have no problems at all. I was shocked. Ive never had a shop ask me to bring something back so that they can check on their own work. But these guys really care about the work they do and believe in quality - so they back it up.Every person I talked to was friendly and courteous, with a great sense of humor. Oh, and the original 1800 quote? It didnt change a penny. They even factored the tax so it was included into the 1800. Im definitely a happy customer.

Ch
Review №65

I cannot say enough good things about this place. We had a very banged up Buick Regal that we were returned for a lease and needed repairs. Rob worked with us to save us every penny we could on the repairs which is just unheard of from my previous experiences with repair shops. We ended up paying half what other shops estimated. Work was completed on time and communication was excellent throughout the entire process. Whole staff is friendly. We even had the unfortunate experience of a broken headlight on our new jeep receiving a quote from the Jeep dealer for over $700. CLM fixed it in two hours for $380. If you need body work or car repair this is worth a trip to get an estimate. So thankful we were referred here by a co-worker.

Sa
Review №66

My go to shop for all auto needs. I blindly pay whatever they quote cos I dont think I can find a better pricing. I had detailing as well as maintenance and body work done here.

Ri
Review №67

Grt price. svc is fine

Da
Review №68

Best mechanics around! Try them out you wont be disappointed.

j
Review №69

The mechanics at CLM are real professionals. They do a great job and are not rip-offs! I have had to pay them two visits due to car troubles and each time they promptly fixed my cars problems and compared to other mechanics, their pricing is very reasonable.

Pe
Review №70

If u need any auto repairs I advice checking them out, they repaired my vehicle in less then a week. Any other place would taken close to 2 weeks. Facilities are clean. Impecable work.

Jo
Review №71

Great people great location friendly staff. Great prices

Ju
Review №72

Fast service, did not try to up sell me or add on service I did not need. Great shop, will absolutely come back

Jo
Review №73

Good guys that do great work for a reasonable price.

Yi
Review №74

They dont care and dont talk to you normal way. Mario is so rude he doesnt know how to talk to customers. Especially if you have old car and if the repair doesnt cost much he doesnt even listen to you!!!

Be
Review №75

Reasonable prices +honest opinions = best mechanics in the state!

Ed
Review №76

My vehicle us there to be fixed after a hit and run. Nice people and great work!!!

Je
Review №77

When i went their to have my 2008 STI repaired for minor body damage they where quick and easy to deal with they made my experience really easy and they were also able to return my rental vehicle making it so i can hop in my car and carry on my way and the detail in their work was great the paint matching was incredible it didnt have any different shades of black everything matched up perfect Definetly would go back

Jo
Review №78

Honest service at a great price. These guys are my go-to mechanics

Si
Review №79

Unprofessional front worker

Ga
Review №80

Love them! They are like extended family to me!

Ke
Review №81

Had a flat tire, dropped it off the night before, they plugged it and I picked it back up the next evening. Very nice people over there and they were easy to work with.

Bi
Review №82

Great guys very fair.

Gr
Review №83

Horrible!Called a week in advance to make an appointment for my heat to get fixed and for my transmission to get looked at. Fully explained the problem and they said they were more than happy to look at it, but to be there promptly at 8am as it seemed like a big job.I showed up at 7:50 to find almost no parking went inside they had no record of my or rather didnt even look. I explained the situation to one guy and then another butts in and says I need a new transmission. I asked if they wanted to at least look at it and he said they do not do transmission repair, he can put a new transmission in but thats it. He said I explained the issue wrong over the phone and it was my fault for the confusion.I mean come on to not even look at it and after all this is the second opinion as I have read numerous blogs and already been to another mechanic and I know what the issue is.I feel this place has horrible customer service is not knowledgable and is overrated.Steer clear of this place as they lack professionalism and are poorly run.

Is
Review №84

Love these guy so Fair and honest

Om
Review №85

Best Technicians Around Cambridge

Ed
Review №86

Nice place visit every day

Br
Review №87

Great people to work with and very knowledgeable

Sh
Review №88

Weve been going to CLM for over 15 years. Always honest and fair.

Ma
Review №89

Honest and fair can’t ask for more than that when it comes to car repair.

me
Review №90

Great service, I dont feel like I am being ripped off.

Jo
Review №91

Great service

Mi
Review №92

They are affordable and reliable.

An
Review №93

A++++ BODY WORK

Ru
Review №94

Great service, bathroom, and fish!

Ca
Review №95

Always straightforward, fast and efficient.

EV
Review №96

It was great.

Li
Review №97

Efficient and fair.

Vi
Review №98

They are always straight with you and will tell you if it needs to be fixed or not. Wouldnt take my car any other place.

me
Review №99

The best in Cambridge ma

Pe
Review №100

Good service.

Information
12 Photos
100 Comments
4.7 Rating
  • Address:306 Webster Ave, Cambridge, MA 02141, United States
  • Phone:+1 617-497-6722
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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