Joe Penembre is the best.My battery died and I took my car here, with no appointment.Im from just west of New Orleans and was in town staying with a friend due to Hurricane Ida.Joe made sure my car was handled super quickly, and checked my tires as well.What I was initially told was gonna be an all day thing turned into being able to walk down the road and meander around with breakfast in a couple stores for under two hours.So much less stressful than anticipated, which was great after a 2 day 1500 mile drive half way across the country due to Hurricane displacement.Thanks Joe and the technicians who worked on my car!

Thank you Mike Carroll for the excellent customer service. I shopped around for a new Honda Accord but Mike blew away the competition with a lower price and better model. Also a big thank you to Oleg. He was very helpful and made the financing painless and easy. 5 Star all around!!

Mike Carroll at Cambridge Honda is the absolute best! He provided seamless customer service helping me trade in my lease for an upgrade. He handled every detail and made the entire experience super easy. Highly recommend working with Mike and will in the future!

Mike Carroll in sales and Olef in financing were instrumental in making my purchase happen. They communicated clearly throughout every phase of the transaction and make the competition look like stereotypical car salesmen. We got the entire deal done in a few hours and I drove away with the auto feeling like these folks were looking out for not just their interest, but ours as well.

Ruben Calderon was the BEST - super friendly, easy to talk with, and very knowledgeable. He spent a lot of time with us, answered all our questions, and helped us find a great car that met all our needs. We never felt any pressure. This is the 2nd car weve bought from Cambridge Honda, both with Ruben!

Another great experience at Cambridge Honda. Mike Carroll took great care of our wants and needs. In a span of a couple days, we each had new cars.

Rubin Calderon is great. We bought our beloved Element from him 11 years ago and our new Hybrid from him last week.

Ruben CalderonWas extremely nice, and friendly. He took time to answer all my question. At no time did I feel pressure. His patient and professionalism was unlike I’ve seen in the car business before. If your in my market please go see his Ruben Calderon. Is a Spanish speaker which was also welcoming for me

Bought a used car through the best sales rep Shiva. He was so great and patient and worked with me to find the best car that suits my needs. He took time to understand my budget and found me a great deal!

Its the middle of a car shortage and Id been to a few dealerships to find that there are not a lot of options right now. I went to Cambridge Honda, told Shiva what I was looking for and he showed me the perfect car for what I needed. Hes been incredibly helpful and nice throughout. Overall the whole process has been pretty easy.

I had the pleasure of having Ruben Calderon assist me while purchasing my car. He was helpful and attentive to my needs throughout the process. I know I can contact him if any problems are to come up. Great salesman and person!

Ruben was excellent! He helped me figure everything out and was very responsive and empathetic. He is extremely well versed in his profession and made us feel well taken care of. Would recommend to anyone!

Amazing and fast experience, thank you Ruben for making the process as smooth as you could. Great service and always working his way around to help you. I recommend you guys to come visit him Ruben at Cambridge Honda ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I purchased my Honda Pilot from Ruben Calderon who was just awesome to work with! Got me a great deal for my trade-in and got me into the car that I wanted quickly! Great experience! Reach out to Ruben!

Go see Ruben Calderon is you are looking for a quality use vehicle. He listen carefully to what I was interested in, and landed me in the perfect car that meet all my expectations. For the first time in a long time I found a true sales person that listen

I dealt with Shiva and he was so helpful and honest! It was a nice and smooth transaction with getting us into a car. I would definitely recommend doing business with him!

My experience with Cambridge Honda is worth more than five stars. My salesperson, Mike, went above and beyond to make sure I was satisfied with my new car! Everyone was friendly, and answered any questions I had. I definitely recommend coming to Cambridge Honda. Make sure you ask for Mike !

Had an amazing and quick experience while here! Very helpful with everything! Thank you guys for EVERYTHING!!

Just picked up a new CR-V yesterday. Mike Carroll in sales was very helpful and made the process so simple. He was also patient in showing me the different features on my new car.

I worked with Shiva. His services was awesome. I got my car in perfect condition in just two days. I highly recommend Cambridge Honda.

Best sales rep—->Salem! We didn’t have an appointment but was greeted at the door. He took his time to listen to what we wanted and our price range. He was clear on next steps and how he would help us get there. He even stayed late to process the paperwork. Authentic and honest! Always ask for Salem!!! He is the best!!!! Thank you again for all the help!!

Matthew, from the body shop was pleasant, understood the problem with my vehicle, and assured me he would take care of it!I purchased my CRV in 2016, and have been getting excellent service ever since.

Buying my car here was definitely a 5 star experience. I went in without an appointment, but Mike took care of me right away. I didn’t have a specific model in mind at first, but after telling him my specs and budget, Mike worked with me until I found my perfect car at a fair price. He’s very knowledgable about the car, its features, and all the process involved for a foreign student to buy and register a car in MA. He also went out of his way to make sure that my registration process with the RMV go as smoothly as possible.If you’re looking for the best place to buy a car, go to Honda Cambridge and definitely ask for Mike!

Got a lease with Ruben, let me tell you like this, outstanding service!!! I will definitely recommend Cambridge Honda. If interested go see Ruben Calderon at Cambridge Honda!! The best of the best !!

Went to Honda desperate for a lease due to the car shortage. Ruben was professional and courteous and Oleg (in finance) walked us through the paperwork to ensure we were clear as to what we were paying for.Thank you all, we love the new Honda Civic!

Shiva Dhital was so amazing at helping me find the perfect civic. Truly appreciate the all the hard work!

Pleasure to meet Shiva Dhital. He’s a great sales person, explained everything in detail and was really clear. Definitely recommend this dealer and the dealership.

I went to Cambridge Honda to get information for Accord hybrid. The salesman was really good but the manager of sales was one of the worst person I have ever met! He said very mean things in really really normal way. I’d recommend you to go to any other Honda dealership and avoid if you want to finance or lease a vehicle. The reason he was like this is because I could easily sense that he thought I won’t buy the car just because I’m a 25 year old guy.Also he had the car I wanted but he won’t let me test drive it saying he has to take the car out of the showroom. Never trust this dealership. I’m going to report to the Honda headquarters as well and make sure they suffer for this!! (I wanted to give the dealership a zero star but there’s no option to do it)

Went to shop for a honda and shiva was great to work with. He carefully went through the details of each trim and car I had questions about, and really made me feel comfortable as I was shopping for a vehicle.

This is a great place man. Shiva Gave me a great deal! This is unbelieveable. The car dealershiphere is amazing. I am glad i came here for my first car. If you guys ever need anything, Shiva is the person to go to.

I came to Cambridge Honda to buy a Honda Accord LX. Buying a car was especially difficult during this time because of the microchip shortage and various delays, but Ruben Calderon was helpful throughout this process. He texted regularly with updates on when the car was expected to arrive from the manufacturer, and we kept in touch about the status of the vehicle every other day. Eventually the car was available for me to drive after 3.5 weeks from when I first visited the dealership.

Shiva Dhital was easy to work with and helped me find my perfect CR-v, would recommend him every time!

Great Sales staff. Mike and Josh helped me out a lot. I needed a night to think. When I came in the next day I worked with Salem who did my paperwork and helped me take delivery all the same day. I highly recommend Cambridge Honda. Very Happy with my 21 Civic Sport Sedan.

Picking up my new CRV today. Worked with Mike and Oleg. Would recommend you see Mike in sales if you are interested in a Honda.

I worked with Shiva Dhital, he was great! Love my Honda Accord.

Was looking to buy a Honda CRV. Had some issues with other dealerships. Called and got immediately directed to Mike. Mike was transparent, honest, and helpful throughout my purchasing process. Mike also went out of his way to make the process as expedited as possible. Also was willing to extend additional contact after the purchase if I had any questions or concerns. My experience at Cambridge Honda was smooth and stress-free. Would totally recommend.

I just want to say that Mike is f----ing awesome. My brand new Honda Civic Sport was delivered to me at work. He thoroughly explained everything to me regarding the features of the vehicle, the steps of the purchase and to reach out with any additional questions. Overall, Mike was exceptionally educated about this vehicle and went above and beyond to make sure that all of my needs were met. Also shout out to Kendra in finance who assisted me through the final paperwork process. The atmosphere at Cambridge Honda is stress-free and friendly. Go see Mike and get yourself a new whip!

Potential service customer trying to get a service done. When called, the service rep was extremely rude (She said whatever then hung up the phone). Tried calling again multiple times after phone was hung up, but only reached voicemails. I guess the service rep was avoiding my calls. Later on, I managed to get another service rep and asked to be transferred to the service manager, but only to be transferred to a voicemail. Doesnt business know that service reps represent their business?! This kind of rude behavior puts me right off. Not sure how this place is getting all the five stars...

I have a so great experience when I come here to buy Honda CR-V. Recommend you guy buy here.

We had a great experience at Cambridge Honda. Ask for Mike Carroll or Josh Head. I got the exact car I was looking for at a fair price. These gentleman went beyond what was expected to make us feel appreciated. Mike is extremely knowledgeable about the vehicles and entire process. Excellent customer service from the first phone call through to finance department and right to delivery. Yes, we highly recommend Cambridge Honda.

I was looking for a reliable car and my friend suggested a Honda CRV. I was greeted by the sales manager as I walked and he introduced me to Mike. From start to finish, I didnt feel rushed, no up selling and the whole team worked with my bank and got me the best deal. They gave me a veteran discount which made the deal possible. The monthly payment was exactly as negotiated.If you are looking for a trustworthy man, go see Mike at Cambridge Honda at 275 Fresh Pond Parkway. Tell him Frantz sent you !Thanks MikeFrantz

I work with Shiva he was great helped me out alot I would recommend

Great service. Greeted and held door open right at first sight . Hunter was amazing and didnt push us any sale .

As you can see the comparison review of “Sal” known as Salem below. For the gentleman below he states he was greeted and was nice to him even without an appointment. From a young black single woman’s stand point my experience with Salem was much different. He was rude, and very confrontational. I left the dealership in tears because of him. He was not happy to see me when I came at 9am when the store was open, he told me there was only one used car to see and that there was nothing else for me to see at the Honda dealership. He didn’t want me there, he made me feel worthless and the whole experience was terrible. If you are looking for a Honda go somewhere else. I ended buying a car from Honda village in Newton. I don’t understand how people can go around treating others the way Sal treated me.

Ruben Calderon was great to work with. Very personable and professional!

Very upfront about all possible repairs. Discussed the options. I had squeaking rotors, which they inspected for free, and were very helpful explaining why I shouldn’t spend money on repairing the problem yet.

Honda Cambridge is Amazing Salem Monica and Josh all help me pick out the perfect vehicle for me and my family they also drop off the car to me which made it easy for me too I will be coming back and recommend my friends

Rubén was great solving all the questions that we had regarding buying and leasing a car

We leased a new 2021 Accord Sport just this past weekend - we were really pleased with the experience we had. Not to mention, Hunter was super friendly and helpful. We’re loving our new car and we would definitely lease and/or buy again from Cambridge Honda ☺️

Ruben is the man! Helped me buy my new Honda Civic. Would recommend him 10/10.

Shiva was kindly explaining about my car. Thank you.

Ruben Calderon was quick to respond to our questions in a straightforward manner and professional.

I purchased my Lease with Mike Carrol, and it wasan easy process, I would buy another car there again.

This was my second time getting a lease at this dealer. I also got car service here a few times. This last time I worked with salesman Oleg.Every time I come back to this place I receive a wonderful service. I am given all information I request, discounts and accommodations. There were several times when I got extra perks which are always nice. This time, I came in to pick up my paperwork so I could go get an inspection sticker. I was with my young kid and pregnant, and I wasn’t looking forward to making an extra stop and waiting for an inspection. Oleg just did this all by himself while I was just waiting at the dealer as a nice gesture. Thank you! I deeply appreciate this!With the car service in the past - similar things. I get all information up front. Extra accommodations with scheduling. Thank you very much! I live much further away now but I will come back to this dealer.

Salem Salem Salem!!! I’ll refer all my friends and family to my guy, Salem Bakabas! He’s honest, professional and have the best customer service skills.For a seamless buying or leasing experience, ask for Salem and you wont be disappointed!Keep up the good work, Mr.Bakabas. We’ll see you soon!

Shiva Dhital was amazing to work with. Would work with him again.

Shiva gave us an excellent customer service. We will definitely recommend to our family and friends.

As a new mom I had a lot of probably stupid questions but wanted to make sure I was looking at the safest vehicle. Monica answered all of my questions over the extensive phone call I made before going in. If she didnt have an answer she reached out to her superiors and got right back to me. When I went into the dealership to see the 2 suvs I was looking at everyone was very accommodating. I appreciate everyones knowledge and expertise specially Josh and Monica, I do not remember my sales reps name but everyone was great! I have since sent my aunt in to purchase her suv and have suggested them to a few clients so far.

Does this location no longer offer service such as an oil change? I have called Monday-Friday (sometimes more than once a day) to schedule maintenance and I have never been able to connect to service department. Also Gave receptionist my information for a call back, yet to receive one. Shouldn’t been this difficult to schedule an appointment and I have never run into this before at any other Honda location.

Dealt with salesperson Mike Carroll. Awesome, super professional. Will see him again in the future. Totally satisfied. They need more Mikes.

Highly recommend Honda Cambridge. I’ve been leasing for over 5 years now and am on my 3rd lease. They are the best by far. My salesperson Shiva was so helpful helping me into my newest lease on a 2020 civic sport touring. Cant beat the quality and price, love my new car!

I had a wonderful experience leasing a car with Shiva. He was very friendly and invested in our experience! He is a kind man, would recommend !!

A very frightening and traumatizing experience for me and my pregnant wife. Till the time you are willing to dance to their tunes, they will speak politely. Once you start asking questions, thats a huge mistake. They will start showing their true evil colours. I would suggest all those reading my reviews, if you want to pay more and are fine with getting fleeced, you may visit these guys. If you guys are smart and want to save money and time, please go to another Honda dealer in Boston.Also, I would request Cambridge Honda to please show some decency and professionalism to your customers. We are not fools whom you can treat inhumanely. And please teach Mr Shiva some manners. It will certainly help your business.

Picked up a used Civic! Great price and all around good people. Mike was very helpful been back two times just to ask questions and both times a different sales guy and manager made sure they answered all my questions.

Work with mike, a great person knows everything about the cars. Is very personable, I love the car that he recommended.

I came Honda with my wife to purchase a new car. My Honda was outside as we were waiting for the paperwork and the front of my bumper was hanging down. Without being asked, Javale put some zip ties on my bumper to hold it up. I really appreciated this as it showed the care they have for their customers.

Disappointing experience with Monica, Salem, and Josh. We spoke with Monica three times today over the phone regarding the price of a vehicle and were told if we brought the listing to the dealership found on CarGurus that the “price would be honored”. After driving 75-minutes to the dealership we were told that Monica (who knew we were coming in) was the “online sales rep” and that Salem would be assisting us. Salem printed a sales quote to which we mentioned the previous conversation with Monica whom stated the price that would be honored (about $1800 under MSRP). Salem stated he would need to ask his manager to pull up the conversation with Monica to determine if this price was quoted. After a moment the sales manager inquired again about the price we were quoted, requested to see the CarGurus listing, and explained that he cannot sell the vehicle at that price and provided brief education about how CarGurus is a “third party site” and that the price could not be honored unless it was on the dealership’s website. The manager stated he wanted to work with us and offered us approximately $1000 off the MSRP. Despite whether CarGurus listing was accurate or not in regards to pricing, the sales manager and sales associate did not own the misrepresentation of their vehicle pricing by their online sales rep (Monica). Extremely disappointed in the lack of ownership and deception by this dealership. Additionally this dealership was deceptive in listing of fees; as Monica listed additional fees over the phone the “sales commission” fee of $150 was not mentioned but was listed on both quotes received at the dealership. Ultimately we walked away because our only encounters with this dealership and their staff were accompanied with deception and misrepresentation.

Good people always there to help just ask

I just purchased a new Honda from Cambridge Honda and had an awesome experience. I worked with Mike Carroll and he took the time to answer all of my questions and made the whole process very smooth. Even though I owned a Honda before, Mike educated me on all of the latest features which I really appreciated. More importantly, I am extremely satisfied with the car and the deal. I highly recommend this dealership for a great car buying experience

Shiva is a joy to work with. Very helpful.

I’ve leased my cars for years through Cambridge Honda but time around I decided it was time to buy. Mike Carroll is my go to salesman because he has always been up front and honest about what is a good deal and what could be better. Feeling a bit nervous about such a big purchase, mike put me right at ease. New exactly what I was looking for. He really listens to his customers and truly wants you to be happy. Then I had questions about financing and The manager, Josh, went over everything with me. Made me very comfortable with the paperwork. They made the whole process easy and far less stressful. I definitely recommend Cambridge Honda. Go in ask for Mike Carroll or Josh Head, they will take great care of you!

Enjoyed working with Shiva..highly recommend him as your sales associate. Easy to work with and always had my interest at heart

Since I was looking for a vehicle for my daughter, I chose to look at Cambridge Honda due to its proximity to my daughters campus. I was completely delighted at the attention and professionalism of the staff. Nicole and Ruben were 100% on top of every request and I walked out of there with a great CR-V that is perfect for my daughter. Well done to the entire Cambridge Honda Staff.

Hi so much nice person ande he try to help me difrent way adn respctfull thanks so much for your service salem

The staff at Cambridge Honda are pleasant to work with. Especially Salem my sales rep. who walked me through every step in the process. He did a great job showing me all the features of my new brand CR-V touring edition. All the staff were very friendly and helpful. Welcoming to my wife and I were happy their service. We will pass this for our friends and family members.Abdulwahab and Medina

Great establishment this is our second family vehicle purchased from Cambridge Honda! Shiva was an excellent and professional sales person who took into account all of our budget and needs. He answered all of our questions and We are so so happy with our new 2021 CR-V !

Great price and all around good people. Hunter was very helpful been back two times just to ask questions and both times a different sales guy and manager made sure they answered all my questions.

Shiva Dhital great man helped me get a car today and this man has excellent customer service and was very good at communicating with us about the car

Excellent experience. I worked with Ruben.

I come to Cambridge Honda to buy parts for the various Honda’s in my family. They have always been helpful, accommodating, and punctual with my parts order arrivals.

My experience buying a car at Cambridge Honda was excellent. My salesperson, Salem, displayed exceptional customer service and was very informative throughout the process. I felt very confident in my final decision and happy to have had such a pleasant experience.

So I was gladly helped by Mike, Javel, and Kendra. They got me exactly what I wanted, it took a while because of complications on my end but they definitely stuck with me thru the whole thing and I’m grateful for each of them. You won’t regret buying from them.

Bought 4th car from Cambridge Honda, no need to shop for better price, if you are ready to buy any used or new vehicles please go straight there for pricing, great customer service and very knowledgeable sales staff. The whole sales team is very pleasant, courteous, friendly and straight forward to the point, who ever reads this review please do understand each coin has two side, I read some reviews where people were not being honest and blaming the dealer and sales staff. It’s not fair to waste their own time and the dealers time if you are not ready to buy the car on fair price why should you blame someone else. Thank you!

Had a very good experience with this dealership and its team. My salesman Mike Carroll was very cooperative and ensured that all of my needs were met. I was located in NJ so there were a lot of hurdles to get through during the purchasing/registration. Despite all this the staff members were more than helpful to make sure everything went smoothly.In terms of pricing and negotiation- I was very pleased with the experience and everyone I spoke to were reasonable. They will not waste your time. The car that I purchased was marked up in every other dealership but Mike offered it to me at a very reasonable price, so much so that I drove from NJ to MA.Strongly suggest any potential Honda buyers to check this dealership out first.

Since I bought my CRV in 2017 I have been going to them for all my car services. They do an amazing job and their lounge is very good if you want to sit and work till your car gets serviced. I compared the prices for some of the services that I got with other dealers and always got a good deal here. And why am I posting this review after 3 years 😊...because last time the my gear knob button broke when I was taking my car after the servicing and they replaced it with a new one promptly without charging me for it. The way they handled the situation was just awesome and how every customer wants to be treated!!!

Got a great deal today on a used 2018 Honda CR-V for my wife. Michael C. and Josh H. took a lot of time to find the right car for her needs. I highly recommend if your in the market to visit Michael and John at Cambridge Honda.

Highly recommend this dealership to anyone looking to lease a new car at an affordable price with amazing customer service. Mike and Oleg are a great duo, and they made the process super easy for me. The Honda HRV Sport 2021 is also an amazing car. I love it!

I had a good experience here at Cambridge Honda I was helped by concil of leadership sales consultant Ruben Calderon and the process was very simple. He provided amazing customer service and answered all the questions that I had. He was very kind and informative. He sent me the information that was needed and when I asked for additional clarification, he provided that clarification without hesitation. He handled everything very professionally.

Great dealership overall, the sales guys are easy to work with and aren’t pushy at all. Definitely helped me find what I was looking for -5 star customer service!

I just bought a pre-owned HR-V from Cambridge Honda and found the experience really good. The staff is attentive, polite, and didnt use high pressure sales tactics. Mike Carroll was super helpful and did a good job communicating throughout the process. Im happy to write these guys a positive review and would recommend them because they earned it in my experience.

Top place to buy a car in the Boston area! Although I didnt leave with a car I had a great experience. The sales manager Josh was outstanding. He made me a cup of tea, answered all my questions, took me for a test drive and made me feel like family.

It worked with Monica over the phone for pricing on a new Honda she was very polite and was able to answer all my questions

Worked with mike and salem, great sales guys, got us the lease car we wanted!

Highly recommend this place !! They have great customer service and great cars!! I love my new car no problems no nothing !!

We went to the dealership with eyes on one vehicle but they did not have it in stock. Then, the salesman showed us a few other cars and now I have a beautiful car at a great deal! Easy purchase with no hassle. Highly recommend working with Ruben Calderon, he is the best!!!

Thank You so much to Cambridge Honda for excellent service and help. Would recommend this dilership to all my friends and family and definitely will return for my next car.

The salespeople were incredibly helpful in finding my mom an affordable yet luxurious car: perfectly suiting her interests! We were very pleased with their customer service as they were patient and understanding, especially when it came to the financial aspect. 100% would recommend this Honda!

Great sales team helped me buy a honda from 500 miles away. Excellent communication. Easy purchase experience. Definitely a great dealership. sale manager Josh head, was extremely friendly offer me a cup or coffee from Starbucks as i waited for the business offices.

Great inventory and staff went above and beyond to get my car to me ASAP! The guy I have bought 2 cars Mike actually drove to meet me at my work to finish my paperwork so I could get my car the next day! They have always serviced my car for next to nothing and unlike most car dealers are always looking for ways to help you out or get you a better car!

I purchased my car about a month ago. They put 5 hard inquiries on my account without my permission. I confirmed with Salem that only one inquiry would be done despite them sending it off to multiple financial institutions. He said yes only one with the utmost confidence. I never would have agreed to the inquiries if I had known. Vanessa was the finance manager and she said “well this is not Salem’s department.” If it isn’t his department, he should have deferred to Vanessa or gone to her for verification of my question. I feel completely taken advantage of from this dealership. It went from being a 5 star review to 1 star because this has directly affected my life. I went from zero inquiries to five. I reached out several times to get help with having these removed but after multiple calls and emails, it took two weeks for someone to get back to me. He called while I was at work, and so I called him back and it’s been a week since I made that phone call. I was waiting to hear back from someone to leave my review and see if there can be a resolution to my situation. I have waited long enough.