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Double G Auto
43 Birchcliff Pkwy, Burlington, VT 05401, United States
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Double G Auto
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Bl
Review №1

Very honest folks, which has always been my concern with automotive mechanics due to my lack of knowledge. Amanda and John have maintained all my vehicles since 2018 and I would trust their advice over any dealer. A+

Fl
Review №2

I had a great experience going to Double G for about 2 years. The hours are good, the location is good, and everyone there was friendly and helpful. They were knowledgeable in small details about my VW Jetta and did great work.

Ro
Review №3

The owner of this establishment threatened my mother after refusing to give her a receipt because “he can’t afford the price of paper” and then banned her from the establishment without giving any reason. When calling to follow up he refused to give a reason for the ban saying “she’s a little crazy”. This man should not be allowed to own a business.

Kr
Review №4

Great, friendly service. Fixed our car up perfectly. Highly recommend.

Lo
Review №5

Our mechanics for many years. Never disappoint

Da
Review №6

Ive been really impressed with their ability to diagnose finicky issues. My cars electronic door locks werent working on two of the five doors. John took a look, and thought it was a small lock motor unit that needed to be replaced. I was skeptical, but I authorized John to order and install the part. He was correct! Great to have someone who can diagnose these type of issues! I would love if they did auto detailing too as its really convenient.

Sh
Review №7

There are many qualities I like about Double G ....but in the interest of time and space, I will boil it down to 1: TRUST. I like working on my own cars, my old VW Super Beetle in particular, but when I couldnt handle the job myself I have gone to Double G.....and for many years. I have recommended the shop to at least 50 relatives/friends/acquaintances over the years and many have become regular customers. NO ONE has ever come back to me with a negative experience to complain about. I can TRUST that when I recommend this shop I can do so in good faith, knowing that John will be fair, thorough, and professional. What better recommendation could I give than to say, I Trust Them?

Pt
Review №8

Skilled, fast, and honest - how refreshing!

Co
Review №9

John was extremely helpful, dutiful, timely, kind and patient. Sourced the part and got us on the road within 24hours. Cant say enough good things. Thank you!

Ti
Review №10

They know their stuff great place to take ur rig...good prices too to see them.

al
Review №11

Its so wonderful auto services and high quality job.

Ry
Review №12

Promot and friendly service, good pricing. Will return for other auto care needs in Burlington.

An
Review №13

Been going here for years. I totally trust John & his team. Honest, friendly, great people to work with. Highly recommend.

PT
Review №14

Great customer service, attention to detail and quality work! I’m a semi elderly person that recently bought a used ride from ST.J with 60k on it / the engine blew at 65k / I was freakin’ because it was the first vehicle I’ve bought since 06 and it was 15k ride / John and Amanda convinced me not to put on a helmet and barrel roll it down a hill and took time to explain my options. They helped negotiate with the warranty folks to get me a new engine/ I got it back yesterday and it’s fresh as a daisy / heck I don’t even need to turn off the heater passing or going up hills / keep up the good work Double G

vt
Review №15

Great auto repair shop!! I couldnt be happier with the repair work they did on my Sienna. Its driving like a new van, and its 12 years old! Highly recommend, you wont be disappointed.

Tr
Review №16

These folks are great. Thorough, efficient, and don’t nickel and dime you with unnecessary fixes. I’ve always been pleased with their service, couldn’t recommend them more.

Na
Review №17

Very friendly people here. John is a great mechanic and always fair and honest. If you need work done, definitely check them out!

Ca
Review №18

These guys have been around cars since birth, or so it seems. You got a problem? At least get it diagnosed. I look for honesty and consistency. These guys have had both for me for years. Happy to give 5 stars for, Gary, Gerry, Jon and Steve.

Jo
Review №19

Gary and the Double G crew are the best. My family has been going here for years. Super honest, and they always get the job done as efficiently as possible. My insurance quoted a new exhaust for 1000$, Gary welded it for 115$. My car always drives better every time I get it back from them. I always recommend Gary. Pro tip, get a beer from zero gravity next door, or a cocktail and bite from the great northern, and I can be your bartender.

Cy
Review №20

Honest, reasonable prices and fun owners! These are my go to mechanics.

Er
Review №21

My husband and I were vacationing in Burlington from Massachusetts, and our car started acting up. We called around, and John at Double G was able to get us in and help us out very quickly at a fair price. We are so grateful for his help! Thanks!

Da
Review №22

These guys are amazing, no joke! My wife and I were traveling through town just before the 4th of July and had an issue with my front brakes. It was 3 p.m. on a hot afternoon and wed already been turned away by five other garages. We called John and he told us he was busy but he knew we were in a jam and he wanted to help if he could. He told us to swing in and he would see what he could do to help. We drive over and he had us in and out in less than half an hour. What he charged us for the job was honestly, so much less than we thought and he wouldnt take a dime more. John and his crew are absolutely a class act at Double G. Burlington should be proud to have a great business like that in it! Keep up the great work you guys!

An
Review №23

I was on a long road trip with Burlington as a stop point. On my way there I suddenly develop a bad brake problem. Despite being booked solid for the day, the folks at Double G Auot took my vehicle in, determined the issue, and had me safe to get back out on the road! Cant say enough about their service.

Al
Review №24

I have trusted these guys for years. Never disappointed.

Da
Review №25

Double G Auto is fantastic automotive repair shop ! They are a very capable, honest, and timely. They do great work at a fair price. I have used them for years and have never been disappointed.

Ti
Review №26

Great mechanic! Very honest and upfront! Look forward to getting my vehicle serviced there from here on!

Ma
Review №27

Gave me free advice on an issue I had and then charged me nothing. Great guys, not easy to find parking. A+

Ea
Review №28

Great customer service. Very knowledgeable staff. Try to keep the prices reasonable.

Ti
Review №29

I was down on Shelburne Rd robbing a local bank when suddenly my get away car was only running on 2 cylinders.I pulled into Garys yard and within minutes my car was inside out of sight of the heat with a diagnosis of a bad coil pack. Within minutes of the part arriving, I was back on the lam again in my now rejuvenated get away Hyundai at a very reasonable cut of the loot. No strong arming a guy down on his luck here!!It was a pleasure doing business with Gary and his associates!

Ze
Review №30

I love this idea 💡 iEasy double check

Er
Review №31

Friendly service that gets me back on the road at the standard rate. They also have an office mascot that will greet customers at the counter.

El
Review №32

Always honest, always helpful! 10/10 would reccomend.

BW
Review №33

Great Service, quick, honest,and willing to tackle any and all car problems.I only purchase used cars, due to living in the SALTY north country and Gary keeps them running in tip top shape. Thank you Gary and the TEAM

Ch
Review №34

Best service center available wonderful customer service and the work on vehicles is like its on their own

Ro
Review №35

I completely trust Double G (G&G) for anything automotive that I cant fix myself. They go the distance in getting things done on time and done right. Im a technician myself but in a totally different industry and the work that they do and the time expected to get it done is always as communicated to me and on point and usually under what I expected as far as cost.Special thank you to Amanda and John for outstanding service. I have and will always will recommend Double G to anyone asking for automotive repair. Its really a jem in the South End of Burlington next to the Chocolate Factory and Fitness Center.VERY satisfied customer for over a year now.Rob MongeonColchester, VTThank you from a very satisfied customer!Rob Mongeon, Colchester, VT

Ma
Review №36

They kept me and my taxi customers traveling in a safe taxi for years!

An
Review №37

BEFORE WINTER I brought my boyfriends car there to have it looked at we were losing power in the engine it was sluggish. They told me ok that sounds like its spark plugs. They kept our car ovn for just dumb spark plugs and I dropped my bfs car at 9am and got it back the following morning. Well, I pulled out and no sooner had I done that but I realized the issue was still there and unchanged. I pulled over and called them. They said oh well I guess its the coil. So yet again another day of car rental because they didnt fix it. Then I get my bf and Is car back again and it seemed fixed until I got on the interstate. Well my car ended up getting in an accident and was hit in the driver door from something unrelated. Well I had the whole car looked at by a different t mechanics shop which will remain anonymous for their own safety. Well it turns out double g did not put in new spark plugs and they also did not do the coil. They CLEANED the plugs even tho its such a cheap fix to just replace them. The spark plugs and coil ARE ORIGINAL to my car. I have all the receipts which show they said they put in new parts. I will also note that the first two times I brought the car there for an oil change and a control arm they asked me if I wanted to see the work and I said no I trust you and Im in a hurry. Well they knew I wouldnt look to see if the work was done. They say they replaced his passenger side control arm, its not new either. So I brought my bfs car to have the winter tires put on they were NOKIAN studded Hakkapeliittas. That was before winter. I never really looked at them once they were put on but I did notice that they replaced the valve stems on the invoice. Which I thought was odd considering they were brand new tires. Well it turns out they stole our NOKIAN STUDDED HAKKAPELIITTAS and replaced then with cheap NORDMAN studded tires which were missing almost all the studs. What the heck. My NOKIANs were worth a lot, around 1000 for the set of four. Im so upset. I actually bought them off a nice lady on Facebook for cheap but that is not the point. The point is that double g has alot of ppl fooled.They lied and while i dont know if its one person being shady there or if its the whole business, one things for sure Im calling the state of Vermont because I dont trust them. They r the ones who inspected the car saying they worked on it and made it safe. How do I know if my cars actually even safe? The state of Vermont takes it very seriously when a shop is inspecting cars that arent safe. Im not going to let this go. Double g you owe me and my bf for the tires and all the work you lied and said you did. That totals up to 1700 bucks. Unless youd like for us to bring u to court and sue you publicly and go to the news we want our money back IN FULL.We know we wont get our tires back but you owe us for a brand new set of studded hakkapelliittas which is a thousand bucks. And then you owe for the work you lied and said you did on my spark plugs my coil pack and the control arm you lied and said you did. I really think you owe us more than that considering that you stole from us. Its illegal to not actually render services and receive payment stating you tendered said services. Not only that it is normal for a garage to say oh that didnt fix it? Okay we will give u a discount, some garages wouldnt make u pay for it at all.I figured double g auto stole from us when I went to have my winter tires taken off and my summers put on. And thats when I brought it to another shop and had it looked at.I expect a response via Facebook since I have a new phone number and I am not giving that to you guys.Like I said you can either pay us in full in cash or we can go to BBB and dmv state of Vermont because inspecting unsafe vehicles is ILLLLLLEGAL. And sue you publicly. Not to mention all the customers who will probably figure out youve done the same to them.Not pleased at all. And my bf is having me handle this since you guys have made all this such a headache

Er
Review №38

We have had good experiences with Double G, I would definitely recommend them.

Ri
Review №39

Good mechanics. They know what they are talking about

Sh
Review №40

Best auto shop

Ch
Review №41

Quickest oil change in Burlington!

Information
2 Photos
41 Comments
4.7 Rating
  • Address:43 Birchcliff Pkwy, Burlington, VT 05401, United States
  • Site:http://doublegauto.com/
  • Phone:+1 802-861-4700
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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