user
Discount Tire
1443 University Dr, Burlington, NC 27215, United States
Appearance
Discount Tire
Comments
Al
Review №1

Routine 7,000 miles rotation, friendly service, exceptionally fast. The young men are very considerate and polite. My second set of tires and been nothing but pleased. If you havent been give them a try. See the difference.

Ba
Review №2

Im beyond impressed. 20 minutes in and out for 4 new tires! I called prior to get a quote on tires and they price-matched a local competitor. They ordered the tires had them in the next day, scheduled the appointment, and got my car in and out in 20 minutes. Professional, easy! I love it! Thanks guys!

An
Review №3

The best tire repair service center!! Always on point ...super fast in & out!! The staff are very knowledgeable and attentive!! Love Discount Tire!!

Am
Review №4

I always have issues paying with my debit card. Apparently they dont take Woodforest? I spent two hours trying to pay then finally just went and got out cash. RidiculousNever coming here again.

An
Review №5

Pretty fast we,went for a flat tire and they got,it done pretty fast recommending this place

Pa
Review №6

They are interested in selling new tires only as they make more money on that I believe!!! I went for a repair and after inspection they said it can be repaired and I agreed to it. after couple of minutes, I was told that the tire cant be repaired and I have to buy a new tire plus they cannot fix my old tire back to the rim and can put my spare tire instead .if I dont buy a new tire. What I did was I took all my stuff from there and got fixed with other tire company and thing are good now NEVER GO FOR REPAIR TO DISCOUNT TIRE EVEN IF IT IS FREE

An
Review №7

Great service, I had a bolt in my tire,thx to warranty they replaced tire,fast and professional 👍

Rh
Review №8

White glove service, pleasant clean environment. Close shopping or lunch within short walk and helpful text when your car is ready. Recommend.

Ma
Review №9

Today was my first time going in a Discount Tire. I was thoroughly impressed!!! Jacob was professional and thorough plus it only took them 10 minutes to rotate the tires on my vehicle.

Do
Review №10

The usual salesman garbage. They priced me the highest tire. Then wanted to work down from there. Tried to sign us up for a credit card. When that didnt work. We started walking out toour car. The salesman chased us out to our car to offer us a cheaper tire. If you go hear you better bring alot of money. Went to a different dealer and got tires for half the price. Save your money and move on!!!!!

T
Review №11

Excellent service was done and the employees here are very knowledgeable on what they do, would highly recommend!

Do
Review №12

They were very pleasant. I made an appt to get new tires at a great price. They said 45 minutes and they were done in 30. They also have tire insurance which I didnt know it existed.. I was very pleased with the service and my new tires.. I highly recommend them..

mi
Review №13

I went there by accident when they had a tire listed at the best rate I could find online. However the install rate was pretty high. In the end they up sold me and I walked out spending about $10 more than I expected but $20 less than the next option I had. So on the end, I got what I needed and saved money.

Ca
Review №14

They were able to repair my tire.

Je
Review №15

Id give a 0 star if possible...Jim the Manager said he couldnt put sport cup two tires with 900 miles on my shelby gt350R because they were unsafe ...Even though they are the ones that took them off in the first place...its not unsafe its laziness. They are trying to close up and just didnt want the job...he said the tires had no tread..Well no duh, they are sport cup two tires, they dont hardly have tread from the factory...

Ad
Review №16

Fantastic experience and very efficient, hard working staff. They had me in and out.

Le
Review №17

This store is appointment only. Went to do a simple tire rotation and they said earliest is 2 hours. This is ridiculous and horrible customer service. This model is stupid to turn away a customer.

Ro
Review №18

Friendly staff, quick service, usually have the tires in stock

Ja
Review №19

I go no where else for my tires. These guys are on point, very attentive and helpful.

ge
Review №20

Friendly knowledgeable staff with reasonable prices and quick service.

Ja
Review №21

Great service friendly staff. Got all four new tires 40 mins in out done

Bo
Review №22

I didnt have an appointment, and I my tire service was completed in under an hour! I was able to social distance by staying in the car while my services were performed. Fast and friendly employees!!!

La
Review №23

Had to have a tire repair. They could repair it, plug and patch. Then told me it was free because they could repair and not have to replace. Very satisfied 👍

he
Review №24

Just picked something up in our new tire driving through town. And pulled in with 4.2 minutes till closing and these 4 guys, pulled us in and completely checked, changed and billed the warranty on our tire in less than 15 minutes.

Ma
Review №25

Wow. Just wow. I went in for a free tire repair. Turned out my wheel was cracked. They didnt have a matching wheel available and I didnt want a mismatch, so they GAVE ME a used one that works (doesnt match looks but works!) so that I wouldnt drive around with a cracked wheel. They said we just want to make sure youre safe and I think they meant it. Just amazed at that level of service for a free repair. Ill be back soon with a matching wheel and happily give these folks some money.

De
Review №26

Great service! Took just under an hour to put new tires on our car and we were out the door.

Be
Review №27

Awesome, neat,nice,fast Service treat you Royal,well organized

Va
Review №28

Courteous, quick, and efficient. Thanks for being great Jim!

Ji
Review №29

I went in for a balance and rotation. They were busy, but still got me out quickly. The crew didn’t wait around, they all help each other out. 4 tires, 4 guys working on the car! I’ve been buying tires and getting my tires serviced from here for at least 15 years!

Ca
Review №30

I paid for YOKOHAMA tires and when everything was done I saw they put on a much cheaper set of tires. I went in and told them they knew they did it because they told me so I asked for a refund for the difference. I will never go back again

Th
Review №31

We blew a tire on our truck. I drove my lame truck to these guys and they had me going in an hour. World class service.

Sh
Review №32

As always a great experience . The folks here are always on point with customer service

Sl
Review №33

Great service! Had low pressure when I left for work. After filling my tire with air, it immediately went nearly flat again, so I headed out to find a tire shop and by the time I drove just a couple miles, my tire was shredded. I pulled in and these guys got me in immediately. They didnt try to sell me 4 of the most expensive option, but went over every option. I ended up changing 2 tires and will likely go back for the other 2 to complete the set in another month or 2.

G
Review №34

Got a nail on one of the tires and they scheduled me on the same day and they done an awesome job would definitely recommend

Ke
Review №35

All staff are courteous and on point with anything tire. Wont buy anywhere else.

Ba
Review №36

Great fast service and great prices

Gi
Review №37

Make an appointment!!!Theyre really busy and I didnt realize an appt needed to be made so I waited an hour.There is nothing slack about the guys working in the bays, they were working hard.

Ge
Review №38

Amazing service, wonderful staff. Came out to our car instead of making us go out in person in 2020. Just wonderful!

Ru
Review №39

Great,in an out in 45min

Ai
Review №40

Thank you for always helping me with nails in my tires ☺️

Ic
Review №41

Very very pushy salespeople. I will go to another location next time

Fl
Review №42

Great deals fast and Professional Service

TA
Review №43

Supercalifragilisticexpialidocious!!!!!!!!!!2001 VW TDI GOLF 😁

Jo
Review №44

Great tires, service and staff.

Da
Review №45

Had my tires replaced here. Good selection and prices. Staff was very helpful and not pushy at all. They did a fantastic job and were very quick. They told me about an hour and it was well under that time. I would highly recommend purchasing tires here and would definitely do so again.

Li
Review №46

Just got my new Chrome Rims put on

Ni
Review №47

Had a dealership state that a tire on our used car were defective and they should all be replaced. I contacted Discount tire who advised to bring the car in and they would evaluate them. The staff went above and beyond to squeeze us in on a busy day, and determined that the front right tire was not properly mounted. They re-spun the tire free of charge! We went from dreading buying four tires to walking away with no out of pocket. We will be bringing our vehicles back for any tire service needs.

Ma
Review №48

I shifted to discount tire for general rt43s after justtires stopped having dunlop signature II tires.... Great fast service, make an appointment b/c they are always busy!!!! They dont have time to mess with telling you bs, they have someone waiting to put tires on while talking to you....

Sh
Review №49

Amazing place. Always put the customer first. Im always satisfied when I leave. From the head guy down to his crew. They always have your safety in mind as well as the best price for your situation. Love this place!!!

Te
Review №50

Great customer service

Le
Review №51

Great service, a bit overpriced on the service contract but its good to have if something does happen to your tires. Friendly!

Dr
Review №52

Great service today when I had an unexpected flat tire. Thanks for getting me back on the road so quickly!

Ta
Review №53

Awesome customer service and quick service

El
Review №54

Ive gotten my tires here for years. They are always helping get the best deal when I am needing to purchase new tires.

Lu
Review №55

Fantastic business, would highly recommend

Sa
Review №56

Always friendly, quick, and have a great prices. Its my go-to place for my tires.

Sh
Review №57

Great service...in and out within 40 min...

Do
Review №58

Ken is a great guy for the last two years Ive not had the money to afford new tires for her car do to multiple deaths in my family and almost losing my son to meningitis and now my wife just got out of the hospital today she almost didnt make it the steel belt was starting to show through on one of my tires now it wasnt a new tire but he had a good used one he put on till I can afford new ones hes a good man and gentleman Ill be coming back for new tires when I can afford them THANKS Ken may GOD bless you and your family

Ma
Review №59

Very disappointed. I sent my 17 year old son there today to get a tire fixed that had a nail in it. These tires have 6- 7k miles on them and have already been rotated. They look new. The guy tried to tell my son he needed new tires. He even went as far to say it would not pass inspection. My son told him they were basically new tires and we just got the car inspected(and it passed). He also said these tires must have 30k+ miles on them and my son responded with My car doesnt even have that many miles on it . The guy even tried to get my son to call me about getting new tires and my son finally just had to say can you fix my tire and thats all. I get very mixed results in this store based on who I deal with. I feel like he was trying to take advantage of a young person who just happened(luckily) to know what he was talking about. Just wish they could be honest and not try and take advantage of people who they think they can pull one over on. I am sure he isnt the first or last they will try that with.

Ji
Review №60

I really like these guys. Best service. Jarrod is the man! They take great care of all my cars! Fred and Patrick took care of my Sq5 today. Always happy

Ri
Review №61

Great service! ! We are on vacation and picked up a nail in a tire. Jarrod waited on us. He was very courteous and professional, I highly recommend them. I wish they were in Boone, NC where we live.Thanks guys!

Je
Review №62

Very nice guys. They get you in and out as quickly as they can but give quality service. Willing to work with you to find the tires you want or suggest what would work best.

Pe
Review №63

Fast service.

Lu
Review №64

David Dinwiddie and other staff always make our visit and purchases simple here at Discount Tire. No pressure. No hassle. They provide the info. You make the choices. They believe in the products they sell and back them! Thanks David and Discount Tire!!

Mi
Review №65

These guys are great. Service is fast when not busy.

Am
Review №66

Everyone was really nice. Only took about 30 minutes.

Cu
Review №67

Faster than expected

fm
Review №68

Always excellent service.

la
Review №69

Have a very pleased with my experience dealing with discount tire staff was polite answered all my questions and did a nice job at a fair price answered all my questions and did a nice job at a fair price.

Ja
Review №70

I have bought a couple sets of tires here. Every time I go in they always push new tires on me, and stretch the truth To try to get me to make a purchase. I guess they can’t be blamed, but the ones I have dealt with worry more for making a sale then taking care of someone.I went in this week to have tires rotated. By the time I got home my driver front hubcap was missing off the my truck. I drive an older truck, with hard to find hubcaps :(. I’ve kept them for years and years and they go missing after service here.

ro
Review №71

Very good

Ca
Review №72

We purchased new tires and had them installed this past week. Everything was handled professionally from start to finish. We talked with Jarrod mostly but others were friendly and knowledgeable as well. It was a very positive experience and I recommend Discount Tire in Burlington to anyone needing new tires. There was no sales pressure and questions were answered as needed.

To
Review №73

Discount tire is the best get you in and out fast.

Wi
Review №74

I buy my tires here and have them maintained. Great 5-Star team. With purchase of new tires comes complete care. Just had nail removed at no expense. Awesome business.

Te
Review №75

Very good place to buy tires. Prices are competitive but they do price match if you find some cheaper somewhere else. So give them a chance.

Su
Review №76

Great Tire shop. Very helpful and friendly staff. Prompt service as well. Highly recommend this location.

Br
Review №77

Great service. Staff are always friendly and go out of their way to help. The best place for tires!

D
Review №78

The guys do a great job of taking care of us. They fix flats for free!!! They also are great at helping through the tire selection process. Have lived here 9 plus years and this is the only place I will buy tires

Ji
Review №79

I came in with an appointment for tires ordered from the website. The tires were not in (but would be within a few hours) and I needed them immediately so we could leave for a trip out of town. The sales person quickly offered me better tires for the same price. He did not try to increase the sale or add on any features. My tires were replaced and I was on the road within 45 minutes. Really great experience.

Ro
Review №80

Great service

Ru
Review №81

Nascar pit stop Fast Fast Fast

Ma
Review №82

Wonderful

Ca
Review №83

Fast service and great people!

Th
Review №84

Good prices. Nice staff. Time efficient

Ry
Review №85

Very fast very knowledgeable and very friendly they will definitely be my tire people from now on

Su
Review №86

Always so helpful

Co
Review №87

Arrived a few minutes after the business opened expecting to be greeted by a long line and a long wait to start my Friday. Instead I was greeted by a friendly staff and a crew whose service is second to none. Lightning quick, had me in and out of the building in less than 30 minutes. Very impressive and worth every penny. Future customer for sure!

Ma
Review №88

Staff is friendly and helpful. Went in to have tire repaired because of a small leak. Found leak and quickly repaired free of charge (tires were not purchased there).

Ja
Review №89

I have bought tires from them for years, They have the best service and the best prices. I had a issue with some tires that wore down way quicker than they should have and were discontinued do to this problem. They went above and beyond to remedy the issue, and replaced the tires with new tires.

Ju
Review №90

I have been to this store a few times and each time its been a bad experience. Last one I was quoted a price on the phone and when it came time to pay its was over twice the quoted price. The person handling the sale said I was wrong and asked who I talked to, the guy I talked to spoke up and said it was him and said he quoted me the price on the phone. The guy handling my sale fussed at him and handled it in front of all the customers. He again said he quoted me the price but the guy handling the sale took like $10 off sale. Ive never paid the price I was quoted on the phone even when I ask what the out the door price was. I had 2 tires mounted on rims that I brought in. I even brought my own new valve stems in. $53 to mount 2 tires and balance them.

Re
Review №91

Got there within minutes of closing with a tire emergency and these guys went the extra mile to get me safely back on the road. I cannot even begin to express my gratitude to the friendly and caring staff there. I highly recommend Discount Tire to anyone needing tires! Seriously, this is the place to go!

Di
Review №92

Use to be a great place to get tires. However, they are now so focused on up selling it ridiculous. The last several times iv been over there to get a tire plugged they have some poor excuse why they cant. Yet I go somewhere else like Bulla Warren or Southern Tire and the tire is plugged.Dont waste your time.

Cl
Review №93

Im so happy with my last experience with this location. The previous one left a bad feeling with me but all is forgotten with this trip. Very professional and they listened to ALL of my concerns with regards to my last visit and made me a return customer again. James did a great job in winning THIS customers confidence back. Thank you to the entire crew at Discount Tire.

Te
Review №94

My mother arrived from Ohio,she got a flat you got her in right away and replaced all 4 tires so fast. THANK YOU

So
Review №95

Wonderful shop. Never any issues. Great staff. The only tire place we use. Personally we stick to Goodyear but they can get almost anything Im sure.

Jo
Review №96

Good friendly service have made this my tire shop.

De
Review №97

Very professional. Quality of work is exceptional. Good customer service.

L
Review №98

What the manager did for me was very unexpected and a gigantic WOW!!!The manager went beyond the call of duty when he did not charge me for my new tire after a series of issues that came up during and after my visit to the Burlington Location. I would recommend this place to anyone that has any tire issues, they are fantastic! This was my first experience with Discount Tire and I will be back! GREAT JOB!! Thank you. Lesley

Jo
Review №99

Of course we all hate having to buy new tires- but Discount Tire was so awesome that Im actually writing a review. The store is super easy to get to, immaculate, and the staff was wonderful. They could have been distracted or less than friendly on a Saturday afternoon but they were super nice and very knowledgeable about all things tire. Since I probably came in at the worst time (1:30 on a Saturday) it probably took much longer than usual- an hour. But at other shops you have to leave your car and pick it up much later. An hour is easy enough to pass the time. Great experience. Fast & friendly service. GREAT price.

La
Review №100

Fast, Friendly service! Did a great job hooking me up with new treads😁

Information
34 Photos
100 Comments
4.6 Rating
  • Address:1443 University Dr, Burlington, NC 27215, United States
  • Site:https://discounttire.com/store/nc/burlington/s/1783?y_source=1_NjI4MDU3LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 336-538-1707
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations