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Colorado Coach Auto Body
4850 Valmont Rd, Boulder, CO 80301, United States
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Colorado Coach Auto Body
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He
Review №1

I am super impressed with Colorado Coach. First of all, Corey provided an estimate on the body work that was needed, and though adjustments to that estimate were made, it was done in the most professional way. He was on point with his communication from start to finish. They needed to order an additional part after I had dropped off my vehicle, and clearly they were not dawdling in this process. I was pleasantly surprised when I picked my vehicle up! It was detailed in and out and it looks brand spanking new! I would not hesitate to recommend them to anyone needing auto body work, and I will certainly use them in the future for other services. Thanks for a great experience, professional customer service, and impeccable work.

CO
Review №2

Colorado Coach did an awesome job on my Tacoma rear bumper. Looks new. First class service. Would definitely recommend and return.

Th
Review №3

Worked there for 27 year. No respect. Gave them all I had. When the going got rough they laid me off with nothing. Just a fgood ole good by. Awesome.

Me
Review №4

We had a great experience here with James and the front office. My daughters roommate was paying because of a parking lot issue- and they were super helpful collecting from a third party. The door repair and paint look great!

Ke
Review №5

Great staff, excellent communication,Finish my vehicle before they stated it would be ready, they even took out a couple of old scuffs! Kudos to Tom who was outstanding dealing with the insurance adjuster! Top notch company

Sh
Review №6

Just great service! My car even came back cleaned inside and out

Ya
Review №7

Disregard if this business is under new management since last 2 years but highly recommend avoiding this place.They will provide estimates on the spot to attract business as other repair shops will require booking 2-3 weeks in advance to even get to estimate. But at least other shops know how to manage their schedule and repair times.After consultation my car was scheduled for repair 4-5 weeks down the line. Car was dropped off at scheduled time and they did not touch it for weeks because they were missing parts (they had weeks to get those ready). So in the mean time insurance only covers courtesy car for time of actual repair and i was left having to pick up those costs myself with them not owning to their delays when car was drivable and i could have dropped it off when actually needed. As i was dropping my car also ran into another upset customer who had gone through the same thing and was gonna involve her lawyer. Repair job wasnt even up to par with the level of quality you would expect from a VW certified shop (this certification means nothing), they left a scuff mark on my immaculate paint job (car 2 months old), alignment of part (hatch door) if off (frankly i even suspect part is not OEM like it should have been).I was so mad, and this experience was such an ordeal and nightmare that i never wanted to have to deal with them and step foot in that place again now that i finally got my car back. Only leaving feedback now cause enough time has passed. Dont be fooled by the conveniency of the instant estimates...

Ea
Review №8

Best garage door ever. Very professional and knowledgeable staff. Reasonable prices and fast service. I recommend highly for their services!

By
Review №9

There were some issues with a fender/bumper repair that required me to go back to the shop and have things corrected. Giving 4/5 because the owner responded very quickly and they took care of the correction in a timely manner. Overall I think this is a good body shop and would recommend them still.

Sa
Review №10

This place has been amazing. My car got hit and they were able to fix the damage (even though insurance tried to not let it happen) they kept me updated every step of the way. 100% amazing.

Sh
Review №11

I just had some work done on my F150. Im always a little worried about having body work done, but the team at Colorado Coach Auto Body exceeded all my expectations.I worked with Corey who provided me a very comprehensive estimate, explained all the details and provided valuable recommendations.I also had them do the ceramic paint treatment, WOW, the finish is absolutely incredible. The gentleman (I think his name was Juan) who did the treatment blew me away with his attention to detail.I couldnt be happier with the experience.

A
Review №12

Great work and customer service. They fixed my BMW i8. Thank you!

Ra
Review №13

Caught my Audi TT bumper on a curb and brought it to these guys for an insurance claim. (Bumper cover alone was like 1500 dollars). Brought it to them because they are Audi certified and use only Audi parts. I thought that only the bumper cover was damaged so to save time I asked if they could order the bumper cover and paint it so I can still have my car while some of the work is being done. They said they could do that which was awesome! I brought them the insurance check to get things started. They called when it was painted and I brought it in. They did end up finding some more things wrong with it after the cover was off and they handled all of it with my insurance company. Got the car back and couldn’t be happier with the job they did. They did point out a place where the cover didn’t sit flush do to a previous fender repair but it is hardly noticeable. The car was cleaned inside and out when they were done which was amazing and even the headlights had some oxidation on them that I was putting off doing and they went ahead and buffed them out!! Couldn’t be happier, highly recommend, and Tom was a great help with communicating to me and making sure it was done right! Thank you guys! Hopefully I don’t hurt my car again but if I do this is where I’m going!

Mo
Review №14

Mark and the staff were amazing. Thumbs up and highly recommended. A++++++

Jo
Review №15

Excellent customer service and quality repair. I highly recommend Collision Coach. They are very professional!

An
Review №16

I recently noticed discolorations and slight peeling in the paint on my car. I had no idea what the cause was or what needed to be done because I was worried about rust. I got an inspection and estimate right on the spot at Colorado Coach. Didnt get the name of the man who looked at the car but he was incredibly honest and straight with me. Apparently the clear coat was worn off by the sun. He told me what a paint job would entail and roughly what it would cost. He also told me that it would only be a cosmetic fix that I neednt worry about rust because the paint wasnt affected. Since my car is old and has 150 k miles on it, I only want it to go a few more years and dont need to worry about rust, his advice was not to do anything. Thanks if I ever need auto body repair in the future I will come here!

Ju
Review №17

Everyone at this location is great to work with. I was rear-ended and Colorado Coach worked directly with me and the insurance company to get my car fixed and in working order. They quality checked everything and called me regularly with any updates. Im very happy with the result!

Ra
Review №18

What caring, honest people work here! I locked my keys in my car and the tool that the firefighters used to jimmy it open bent my door frame a little. Subaru couldn’t help me other than replacing the whole door and recommended I go to Colorado Coach Autobody. It took them less than five minutes to bend it back and didn’t charge me! I will definitely be going back to them when anything needs to be done on my car in the future, as I would be more than happy to give them my business, in return for the kindness I experienced today.

Ma
Review №19

Really great people here, I dealt with the owner directly and he was very friendly and understanding. I am new to Boulder, Im glad I already found a great honest body shop. I will definitely be returning. Thank you.

Ev
Review №20

James is a pleasure to work with; honest and direct. Would recommend this place.

Co
Review №21

Very flexible in all aspects of my appointment!

Be
Review №22

I got one edge of the front bumper on my Silverado caught on a post while crawling in reverse; the corner got bent forward about an inch. Basically not noticeable, but just enough for a plastic panel between it and the grill to easily snap out if one pushed it in place. Picking the truck up after supposedly 4 hours of labor on it, the bumper was exactly in the same position, and the panel popped off again during my 2 mile (smooth road) drive back home. They had done absolutely nothing whatsoever to fix it. Their representative (Tom) tried the excuse that the truck frame was damaged (it has never been in any accident), he then wanted me to talk to their manager (Mark), who supposedly was right there. I insisted instead on a full refund, and did actually get it. When I then asked to talk to Mark, he was suddenly unavailable. As far as I can tell, this place cannot be trusted whatsoever. It surprises me how blatant their attempt was on cheating on a claimed repair work.

Vi
Review №23

I have used this shop many times since 1984 when we moved here. We used them for personal and business. Thank you Colorado Coach for being good, reliable and honest. They don’t even mind when you call and ask dumb questions, lol A credit to the Boulder, CO. auto body business and more !!

Ho
Review №24

Working with David was an excellent experience. I researched a number of body shops in Colorado after my Audi fell victim to a hit and run, and Colorado Coach came well recommended. They did an amazing job and I couldnt be happier with the way the car turned out. Im so stoked. Thank you David, Mark, and Colorado Coach 🙏

lo
Review №25

My wifes BMW sustained body damage in an accident in October. Colorado Coach did an amazing job in repairing the car. Mark kept in contact with us as to the status of the repairs and dealt with the insurance company. They exceeded my expectations and I would highly recommend them.

Mi
Review №26

We have used Colorado Coach several times. They always do excellent work. Recently, Nate repaired our Tesla and we are 100% happy with the repair!

aj
Review №27

They are prompt and efficient. They handled my Tesla very well. I am very glad to have found a place in Boulder that does Tesla body work.

St
Review №28

I cant say enough great things about this business! They are very clear right up front about the process and the possible detours. They fight for you when it comes to insurance companies and they only use OEM parts. They guarantee their work for the lifetime of the car. They make sure they get your vehicle to you within an appropriate timeframe. They update you along the way.The end result is beautiful. My Jeep looked like I just rolled it off the lot.Thank you so much Dave and Colorado Coach! I will spread the word and if I need anything I will come to you!

St
Review №29

Reasonable estimate. Employee made useful suggestions

Kr
Review №30

Honest service. The owner did an estimate for an odd part that I had missing from my car and was nothing but up front with me. I was recommended here from Rickenbaugh Infiniti so you know that you are going to receive quality service. I didn’t end up getting anything done by them but I did just want to say that I appreciated their honesty and will 100% come back if I have any other issues with my car

Br
Review №31

These guys are great. My 4 runner was hit in the front end. It is a pearl white with metallic in the paint so it very hard to match the color. Matt the body tech and Greg the painter did an amazing job making it look new again.

Te
Review №32

Recently I brought my car to Colorado Coach Auto Body to repair some damage to our family car. I chose Colorado Coach Aouto Body because of a referral from my sister who had brought her BMW to Colorado Coach Auto Body for repairs just 6 months ago. She told me that the staff at Colorado Coach was professional, friendly, courteous and honest - she was extremely pleased with her experience! She highly recommended that I take my car to them for repair. At first I was a little reluctant because there were shops 15 minutes closer to my home, and truth be told, slightly less expensive. I couldnt be any happier with my decision to leave my car in the care of Colorado Coach Auto Body! They were everything my sister stated and MUCH more! It was actually fun dealing with Mark and his professional staff. Their price was very reasonable and fair - I wouldve gladly paid more! Thanks Colorado Coach Auto Body for such a wonderful experience - my daughter is a young driver, Ill likely be back.

Vi
Review №33

Nice people. But i just delivered papers.

Mi
Review №34

I have had my vehicle repaired here twice once with extensive damage and an additional time with minor repairs. In both instances the quality of service and the finished product were excellent . The staff is very helpful and willing to accommodate any needs you may have. I highly recommend taking your vehicle to Colorado Coach with any repairs you may need.

Br
Review №35

Have had my cars and my families cars worked on here since being in Colorado. Great owner and staff. The body work on my car is pristine every time. I have had them repair my cars and help install many parts. Paint shop and detailer are great, I have a number of high performance cars that must look perfect and the paint comes out like glass every time. If I ever have any issues or concerns the owner Mark always takes it upon himself to make sure I am fully satisfied with the vehicle

Ma
Review №36

We had an accident and looked for an auto body repair shop in boulder. A friend recommended that we look at Colorado Coach Auto Body. We went there and talked to them and we recognized the level of professionalism and ethical behavior and we left our car there for repair. This is one of the best car repair decisions we have ever made. They automatically arranged with the insurance company for our rental car (rental car in the same building). The car was ready on time and as good as new; we were very pleased with their level of attention to details and the high level of workmanship. We were particularly very impressed with Mark and Casandra. We would recommend Colorado Coach Auto Body to all our friends without hesitation.Mansour A.

Je
Review №37

Colorado Coach Auto Body did an amazing job on my Audi TT. The whole tech team and staff are really invested in making sure the client is satisfied. I was called with updates about my repair which was a surprising part of the service. They took the time to look over my car and found additional work that needed to be done. I appreciate their excellent standards of service. Thank you Mark & your staff! Highly Recommend.

Er
Review №38

Cassandra and her team are extraordinary. They treat you like family and are very competitive in pricing. Quality is number 1 for them ! You would be making a huge mistake by not choosing them.

Ch
Review №39

After my car was rear ended, I was referred to Colorado Coach by Audi Boulder. From the initial estimate through the process working with the other drivers insurance, the experience was easy to navigate. I attribute much of this to David, who I worked with individually. He was very responsive, professional, and calmed any trepidations. He made it clear his goal was to ensure I was completely satisfied with the repairs, which I have been. I will recommend/use Colorado Coach in the future.

Ch
Review №40

Colorado Coach is highly trustworthy and reliable. I took my vehicle there after my vehicle was wrecked. It was my first car accident and Im thankful I had their expertise to help me through the process. I have two young boys and I feel confident that my vehicle is safe. My car looked brand new after it was completed! I will refer everyone I know who needs auto body services.

La
Review №41

Great experience car looks great! Would recommend them to anyone I know ! Not only does my car look brand new the inside was perfectly cleaned as well! Very happy with this business!

Sh
Review №42

I am very happy with my experience here. The work they did was awesome as well as the professionalism and communication all along the way with the front desk staff. I would highly recommend Colorado Coach Auto Body to anyone.

Er
Review №43

I came in after having a collision with a deer. I had extensive front end damage to my new car. Very quick turn around and excellent work, they also kept me in the loop every step of the way!I would absolutely recommend these guys.Thank you Colorado Coach.

Fa
Review №44

Thank you so much for the way you guys handled everything! The work was beyond my expectations & the friendliness & understanding of our situation was completely outstanding. I would definitely recommend you guys!!

Br
Review №45

I don’t review things as a policy, but I have to break my own rule for Colorado Coach. In my estimation, Colorado Coach cuts every corner possible and is a classic example of a body shop that takes advantage of most people’s lack of knowledge on automobiles.If you don’t care about your money all that much, and enjoy speaking with the bitter-gargoyle type, this might be the place for you.

Sa
Review №46

I am so glad I was referred to this place for work on my Lexus. The staff was very professional and they took extracare to make sure that they got the paint matched perfectly, plus the car came back clean inside and out! I will never use another shop for car repairs after having such a wonderful experience here.

Su
Review №47

I dont recommend this place, even for getting an estimate. They will wildly inflate your repair costs with things that arent even broken, and wont return your phone calls to give you the estimate. I brought my car in for an estimate in late December, didnt hear back by the end of the first week in January, so gave them a call and left a message to call me back. Two weeks later, still nothing. I called again and the woman I talked to was very rude on the phone and acted like shed never heard of getting an estimate there before until I gave her my name and car info. Was FINALLY given my estimate and suffice to say, because of this experience I will not be trusting my car to be repaired by their body shop. They wasted a month of my time and my car is just as broken as before.

An
Review №48

Brought my BMW in for a front bumper repaint and a rear bumper replacement. Sean, my contact there, was very, very helpful and informative throughout the whole process and was able to get my car back to me a couple days earlier than expected. He even personally buffed out a few scratches for me that werent related to the repairs! Great guy. The color match was spot-on and all the panel gaps were to factory spec. Not the cheapest in town but if you want quality body work with no corners cut, this is your shop. I wouldnt go anywhere else! Ive made the mistake once of choosing a shop with the cheaper estimate and I shall never make that mistake again. Colorado Coach for the win!

Mi
Review №49

The customer service here is top notch. My car looks as good as it did when I bought it brand new after a pretty bad accident! I would highly recommend.

Je
Review №50

Was in an accident, brought my car here, looks absolutely great after they fixed it! They dealt with the insurance company too! Bonus: enterprise rent a car is right next door!

Ja
Review №51

My car was hit while sitting in a parking lot. Colorado Coach did an amazing job fixing the damage. My car is back to looking like a brand new vehicle. Wouldnt take my car to any where else.

Ch
Review №52

This USED to be a pretty good auto body repair shop. The service from the front desk is just plain rude. I was dropping off my car for repairs and the staff responses to my questions were so bad I cancelled my rental car and grabbed my keys and left to have my car repaierd at another shop a week later. There is a reason they are currently rated 63% F by google reviews. Take your car elsewhere.

Ch
Review №53

My car came back looking great, but the service here is pretty mediocre; theyre not the friendliest people Ive ever met. After getting my car back Im now getting phone calls from a company calling on behalf of Colorado Coach for feedback, who Ive asked twice now to stop calling. If I had to do it all over again Id probably go elsewhere.

Mi
Review №54

Coach Auto Body fixed my truck on Christmas Eve for $100. Everyone else wanted to do it two weeks AFTER new years for $300! At first I thought Coach must not be very busy because they werent very good, but I was wrong. Theyre busy, they just actually get the work done in a timely manner. I dropped my truck off the night before and they were working on it first thing in the morning, a little confusion over a missing piece (which I had hid under a seat by accident) kept the truck there until the early afternoon, but the service was timely and efficient. Ive been looking for a mechanic in town with the same sort of work ethic and customer service to no avail. Everyone I worked with at Coach was friendly and helpful and, even though it was Christmas Eve and they definitely didnt want to be there, they were understanding and even empathetic that I was missing my vehicle. My only complaint is that they dont have a mechanic shop! But if you need body work done on your vehicle this is the place to go.

Ed
Review №55

Top notch.

ky
Review №56

They did a great job! Global Collision did an awful job on my vehicle and they were able to fix their mess up. Great customer service and attention to detail.

An
Review №57

Great communication and top notch repair work!!!

Jo
Review №58

Fast service, friendly and helpful staff, estimate done within 20 minutes of arriving.

Aa
Review №59

I needed to get my car repaired after a friend backed into it while in his driveway. The left-rear door, wheel arch, and wheel needed to be repaired. I also had an unrelated ding in the hood that I wanted to get fixed at the same time.I called Gebhardt BMW to see who they recommended. They recommended Colorado Coach Auto Body. I worried about many of the negative reviews on Google and Yelp, but I figured the BMW dealer knows best, so I should take their advice. I regret that decision.When I got my car back I was appalled at what I saw. While the dent had been filled and painted it was still there! Somebody took the time to sand, fill, paint, clear, and polish the car and not ever bother to level the filler with the rest of the door! The wheel arch also wasnt level with the door. And while the color match was good, the paint or clear had vertical streaks in it. The hood looked fine except it was covered in holograms (this occurs when you do a half-assed polishing job on a dark car).So I sent the car back to be redone. Its better, but I can still see the damage. They also failed to finish polishing the drivers door (also had to be painted to get the color match) so theres a big dull patch now on what was an undamaged body panel. The whole left side of the car is now duller than the factory paint. Ill be paying somebody else to try to fix that. Not sure itll be possible.According to Colorado Coachs website they ... we are committed to repairing vehicles to pre-accident condition.Nope.

Sh
Review №60

My experience. Ive had my car for 7 years with no issues. After I had my car wrecked and fixed, Ive been having nothing but nagging little issues. Paint is already chipping from front bumper in less than a year of repairs. The front right light keeps bouncing around over every bump I hit. Ive already been in once to have that light fixed. They were clueless on what the problem was and had to take it to VW dealership to figure it out. The light still bounces around and sure it will cause it to burnout soon. Remember Ive had this car for 7 years and never once had any headlight issues. These are xenon lights which arent cheap. Ive never had any paint chip off my bumper as well. I use my car to make income and now will have to back these guys that will cost me money. The headlight was a used light they find from one of their venders. They will assure they are as good as new. My experience is they are used for a reason and junk. All Im saying if you have to get your car fixed please research.Update: someone from here seen my review, contacted me and said he wanted to help me out if I was willing to change my review. Said he would even come to my house so Im not inconvenienced. He had to go vacation first...well about 3 weeks later, nothing. Hate driving my car especially at night now watching my right light beam bounce around.

Ja
Review №61

Excellent work on several cars for me over the years. Thank you!

Lo
Review №62

They fixed the damage to my car that they said they would and in great time. They did good job. The only complaint I would have is that even though I have a nice new bumper, I also have a nice new scratch on my tailgate. I told the service manager about the scratch and instead of offering to fix the damage, he told me to go buy some touch up paint from the dealer myself and then they would fix it for me. Really? There was no apology or concern whatsoever for the scratch they caused to my car. I will now just touch it up myself. Kind of left a bad taste in my mouth.

Tr
Review №63

Amazing customer service - Worked diligently with insurance company to use all Audi parts - stayed in touch as the work progressed / I would definitely recommend Colorado Coach - wonderful people to work with...

Jo
Review №64

Working with colorado coach was a great experience . Fast and friendly service ! Would recommend this auto shop to all my friends . Car looked great

Je
Review №65

Had a very bad experience at this shop. The actual cost of the relatively minor repair was almost 3 times the original estimate. The communication between myself and the shop relating to the significantly delayed completion date was terrible. The shop would not keep me posted on any updates even after having the car more than 3 times the length of time originally scheduled, which adversely impacted the turning in of my rental car. Would not use again.

Ke
Review №66

Outstanding service. Fast. Courteous. Professional.

Ni
Review №67

Ive taken my Audi into Colorado Coach a total of three times since 2005. My first two experiences were great, which is why I trusted them a third time in 2009. Sadly, this last experience has been less than stellar. They were nice enough, but their customer service was lacking. First, they didnt explain that it may take them a long time to receive parts for my car. It would have been nice to know, since I didnt have infinite rental car coverage. I called each week to check on the status of the repair and I always felt like they werent staying on top of what was going on. After my rental coverage ran out and the car was still in the shop, I spoke with the manager about how I felt. He explained things and offered to cover the remainder of the rental car fees until the car was repaired, which I appreciated. After a little over three weeks, my car was finally ready. However, when I got there, I noticed that during the repair, they had damaged one of the speakers in the door and that the clear coat had been oversprayed and dried with a drip mark. I told Colorado Coach this and they told me that they would order a new speaker cover and when they replaced it, they would also buff out the oversprayed clear coat. I figured that it might take a while to receive the speaker cover, but after they hadnt called for two months, I decided it was time to check with them again. They told me that the part is no longer available (yet it took two months to determine this). I ended up having to call the insurance company to ensure that everything will be taken care of. Its been three months now and Im still dealing with this place. Maybe theyre just overbooked or something, because everyone that works there seems nice enough. Hopefully, I wont be in anymore accidents :-) but if I am, I dont think I would return here.

Ji
Review №68

I had two unfortunate Audi repairs which these guys handled professionally. Even when there was a miscommunication the first time they fixed it and covered the rental. Second one, not my fault got fixed fast and professional as well. If you have an Audi it’s the place to go.

A
Review №69

You guys are the best. Great service. Kept me posted on everything. Thanks

Ca
Review №70

Colorado coach is by far the best body shop that I have ever used.They are like working with a friend.They keep you informed and treat people with great respect and urgency.I recomend them to anyone with small issues to very large repairs.First class organization.

Do
Review №71

Best place to fix you beemer

Sa
Review №72

Ive been working with Danette at Colorado Coach for years, theyve repaired several of my vehicles, they repair it correctly the first time around.

Pe
Review №73

Terrible attitude, I dont feel I was respected while I getting a estimate from them, and also, the price of the estimate is the highest compare to the other body shop on the town.

Ji
Review №74

Awsome auto body shop!!! very professional group to work with!!!!

Ma
Review №75

Best body shop in Boulder

Av
Review №76

Look great!

Me
Review №77

The best people to work with!!!!!!!!!!

Information
14 Photos
77 Comments
4.4 Rating
  • Address:4850 Valmont Rd, Boulder, CO 80301, United States
  • Site:http://ccautobody.net/
  • Phone:+1 303-449-4153
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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