Awesome place!! Megan is super knowledgeable and always puts the customer first. Will definitely be back.

Always great and knowledgeable service! All the staff are super friendly with an amazing atmosphere, the prices are good and the pieces sold here are great!

These folks were so nice. They had a wonderful selection of various products. I would definitely recommend to anyone who is looking for a vape and tobacco shop.

I visit this store weekly. Great, polite..just outstanding staff! They know everything to help you get the best experience from their products. Ill never shop anywhere else!

I had just woke up and went down there, the lady has perfect customer service skills, will recommend it for anybody, best customer service in birmingham.

This place is great and exactly what the northeast area of the city needed. Always friendly, reasonably knowledgeable staff and reasonable prices. Zero pressure to buy something expensive if you just want the cheapest bottle of liquid, and twice now Ive elected to double my purchase because the cashier gave me a 50% discount. 10 stars if I could, and I really like doing just about everything you can use stuff in this store to do.

Never heard of the place. Brother and sister recommended. Came in unsure of what I was going to get. Matt was eager to help! Such a great employee! I was undecided about a bunch of things and really unsure of what I was looking for. With personal experience and a lending hand, Matt informed me, the pros and cons, of glass pipes and silicone pipes. He taught me about the filters and how they make ones experience a cleaner one. I really appreciate the insight that was given and the warmth that Matt Shaw offered. Give him a raise! Great store, great manager! Will definitely return!

I actually love the service and the products. I am very satisfied with what I got and will definitely do all of my shopping with you

I went in to buy supplies for my hookah and the girl gave me a weak torch lighter that want light the coal she suggested ..she forgot to give me my disposable tips I paid for with the supplies I bought I had to go back to get them but I showed her while I was there the torch didn’t light good an she attempted to put some fluid in it an it still didn’t torch any higher then she told me “that’s the best I can do hun” instead of her refunding my money she tried to sell me a $60 torch lighter so I was stuck with the weak torch.

Lots to choose from at reasonable prices. The staff is helpful and friendly. Everything is clean and nicely arranged too.

Wonderful customer service, always there to answer my questions. Great prices on hookahs, with a good selection. I’m a frequent shopper:)

My experience was awesome! Austin was very informative on all the products. He not only taught me about my vape but also sold me other useful products and he even set it up for me. Thank you for such a pleasant experience!!

This place is awesome! Friendly staff and very helpful! The prices are great and you’ll definitely find what you’re looking for and more

Okay so I forgot the gentleman who helped me name. Maybe it was matt. But hopefully u will see this and know. I am very pleased with the helix I brought today. I will be returning sorry for the problem and thank u for the help. It was a great experience and has been every time. I enjoy the store and the atmosphere is a great place and great people too.

Nice little shop. They have a good selection, friendly staff, and depending on the piece a decent prices. Will return.

I came in looking for something for my brother. I’m not into this type of thing so it was great to have Tyler around. She was very helpful and I found the perfect gift. If your looking for quality and a place with professionalism come to Gallery Smoke.

-Quality strain CBD flowerPreroll and bulk-Quality vape juice/supplies-Quality glass.(Im cheap so I hatebuying throw away junk)Gallery Smoke in ROEBUCK (on Hwy. 11 in between 4th Ave. and Papa Johns) is the ONLY SMOKESHOP North of I-20 that I am aware of! The beaker style 14 upright I got at the 5 Pts. location ~3 years ago is still in one piece, and they always have right fitted replacement slides when I break mine.I met the owner of the store, Brian, today. I expressed my gratitude for their determination to make the Roebuck store work, it being the only one around. I ask alot of questions, cause I wanna know. He went above and beyond, and I will continue to support Gallery Smoke.

Staff is very friendly and helpful. Answered all questions and even assisted me in assembling my vape unit. Excellent store, and reasonable. No need to go to another shop!

The employees are very knowledgeable about the CBD products. They also have a great choice of Vape liquids.

I went in and ask a employee for a vape that gave off a good amount of smoke she shows me this flat pen called suorin i hadn’t even pulled off yet and went to return it I literally had just walked out and they said they couldn’t give me my money back cause they would be loosing money keep in mind The only reason the oil was open was because the employee opened it so now I’m sitting out of a 104$ for a pen that gives little to know smoke she said what she had to to make a sale I will not be returning

My favorite vape place...love the BOGO

Awesome buy one get 1 free on all glass right now started today, July 4th 2019. Go check them out!

Store is always clean and pleasant. The workers here are helpful and friendly. They are a bit higher than Southside Gallery Smoke though.

Great place, helpful staff, and plenty of merchandise. The employees are always eager to help answer any questions concerning the glass or vapes, especially Matt, hes the man to ask when your not completely sure on something. Truly a one stop shop for all your smoking and vaping needs.

Nice shop missing merchandise but still have lots of nice things

There were 2 people behind the counter one was a lady who actually helped my friend with his purchase the other 1 was just too busy dancing around in his chair to the ghetto rap music that was playing way too loud and there was no inclination to turn it down. Im not against music in a store by any means but when it is blasting to loud to talk to the clerk and all you hear is ni#ga over and over.... Not at all debating music or rap... But that is way past what anyone should have to be exposed to in a retail store.

Great place to find pipes and things. Prices are a little high though.

Was looking for juul pods and heard the radio commercial for gallery smoke. Came in and Matt was super nice and helpful. I will definitely be coming back to get all of my vape supplies here.

My cashier, Matt, was very helpful and nice .. it was definitely a great experience as a customer !! Keep up the good work bro 💪🏽💪🏽💯💯🤗

Just had the best service from Matt. He was knowledgeable and was a pleasure to talk to as well. I would definitely come back.

Always a great selection and they have CBD items now!

Great smoke shop! The Roebuck location is by far my favorite they are very accommodating the manager Matt is very professional and helped solve any issues I had with my vape.

The customer service is excellent and the knowledge of the products is exceptional. Had a great experience thank you

Nice atmosphere nice location but felt like a leper and it was a diversfied crowd

Very helpful and friendly. Ask for Matt - answered all my questions thoroughly and was a pleasure to speak with.

Nice store. Reasonable prices. Great products. Very knowledgeable staff. Elijah was a great help. They have bongs, hookahs, pipes, grinders, secret stash items, wraps, papers, rellos, eliquid, and of course everything for your vape needs.

Excellent customer service and very nice people!! Also they defiantly know what good quality and advice.

Always delivered here finally made a purchase and the staff is super friendly and helpful no bad vibes

The employees were super nice and very helpful! Will definitely go back!

The store was BEAUTIFUL clean the was very helpful and knowledgeable i would definitely recommend anyone there love it.

Awesome service, clean and very organized, and also friendly asf! I highly recommend.

Jason was amazing! Everybody needs to come in here. I love gallery smoke!

Its a nice enough shop, but it is aimed at vape users and those who, um, prefer glass pipes. There is no pipe tobacco, and a modest selection of overpriced cigars.

Great shop! Tyler was very helpful and full of energy, will be coming again

Tyler is so nice and friendly . The prices are amazing with a large amount of products to choose from.

Love this store staff is always amazing very helpful

I went to the gallery smoke shop ...Matt was really helpful and chilled ...cool dude, Ill shop there again!!!!!

Great store! Thanks to Matt for being so helpful.

Very cool place. Jason was very nice and very helpful

The service was great!!!! Kris was very knowledgeable as well as friendly. She answered all questions and then some!!! This is our go to shop!!!!

THIS SHOP IS FREAKING AWESOME. MY FIRST TIME WAS TODAY, FEBRUARY, 21 2018, AND THE CUSTOMER SERVICE AND ATMOSPHERE WAS ENERGIZING AND POSITIVE. IM AM HOOKED! THANKS.I DONT REMEMBER HIS NAME BUT, HE WAS GROOVIE AND VERY KNOWLEDGEABLE.......AND BALDHEADED .LOL

Wonderful friendly staff. Knowledgeable and awesome!

Matt was very knowledgeable and provided great customer service l.

As a 2nd time newbie, the staff took the time to make sure I understood what I was buying and answered any questions I had. I had a problem with a device, they happily exchanged it.

Great shop helpful staff.. Matt was awesome!

Austin is the best. He will hook you up.

Matt was awesome he answered all of our questions he gave awesome recommendations and I will definitely be back they have great things in stock and good prices.

Very nice service, clean, well stocked and good prices

Nice little shop, everything is layed out and easy to see

Good sale on vape juices

Amazing customer service, Tyler was the one who helped us out

Best smoke shop in town!!! Glass blowing classes are awesome!

Went into gallery smoke of Roebuck and Matt was very helpful

Great place and great customer service from Elijah

Great friendly down to earth service

Love the atmospheres!! Very helpful!

Great selection and friendly, Helpful staff.

Friendly service and extensive stock.

Great environment, good service, and knowledgeable of products.

If u go in the one in roebuck ask for MATT cool dude

The large girl is so annoying. I don’t want to talk for 30 minutes, and you aren’t as educated on products as you think you are. Please hire a new attendant. Will not be back as long as she is there.

Great prices!! Great selection!! Top notch glass!!!

Awsome place to shop 👏🏼👏🏼👏🏼👏🏼👏🏼

Very helpful. Will come back!

Way way overpriced for the area!! If your on this side of town, hit up uptown novelty or Steel City Smoke shop. You can literally get the same or equivalent for half the price!!!

Smoke shop on the eastside finally! Fire 🔥 products!

What do your e-juices prices run for???

A bit over priced compared to the other smoke shops in the area.

Great customer service

Jason was a great help!

Great customer service!

These guys are awesome!

This place is awesome and the service is immaculate!!!!!

Tyler thanks for the love

Nice little shop

I dont smoke

Austin is awesome!

Good selection

Very nice

Great

Awesome

Sorry