A great place with a variety of products. They allow one customer in per interaction, considering how small the place is. #rreviews

Employees are very nice and courteous and very helpful. I would recommend to all. Ive been going here for quite a while and always had a great experience

First time here nice little shop and the young lady that helped me was super cool and friendly next time I travel here this will be in my stop list.

Took a friend and had a great shopping experience. Received so much help from Mandy,thank you!! I dont even smoke and just about came home with a pipe!!

So Ive been in twice while Chris was working. NEW BEST FRIEND. Dude said I was being just a lil difficult tonight.... He didnt stop until he found the absolutely perfect mod for me.This is now my go-to place. Do not let the small shop size fool you. It has TARDIS Technology. Its much bigger on the inside than the outside.This has to be hands down the best vape shop in Birmingham.

Store was closed at 6:00 p.m. advertised as 12am

Staff tells everyone that they’re only allowed one customer at a time, but when I tried to walk in it was 3 customers inside at once..then proceeded to tell me “it’s fine they’re all together”..they should not reside on the southside, customer service is terrible

Came here because I needed something small during my travels and the woman behind the desk was very helpful. This place is literally the perfect little headshop.

Love Gallery Smoke! Sarah is awesome!

Best prices, most knowledgeable staff! Even for the tiny space, great selection. Wouldnt recommend anywhere else.

The staff does not know the stores return policies. Management cannot decide on the stores policies. No Refunds -- Even Unopened Items with Receipt is NOWHERE posted. Three trips to the same store and three different stories only to be shafted by these clowns. Just trade somewhere else.

Loved it first time going and will be back

I came here originally for my friend in the hospital to get her some vape juice. Melissa was very helpful and directed me to something to tie my friend over. I came back to buy stuff for myself. Will be back very soon!

Im only in the city for the night and I was hoping to find a place in passing that had cigars. I was thrilled to find this small little store.They have cigars, vape products, cbd products, vaporizers, and all sorts of health tonic/remedies.Melissa was the person there who helped me and even when I asked for obnoxiously specific stuff she didnt happen to know, she immediately looked it up online for me to help me get exactly what I was looking for. I dont know how many times Ive had an employee of somewhere do that for me, but man was it nice how incredibly helpful she was. Great energy for the store too, definitely 10/10 would give raise to.Service 6/5Options and store 5/5Im almost sad Im here for just the night cause this store was so cool. Thanks for being so great!

Young children running this place only have friends inside playing in their phones .

Very small, but straight to business. If you vape, this is where all your supplies are, I dont shop anywhere else!

Good prices and the chick that works there is fricken hilarious

Guy there was super helpful. Very pleased

I hear they have made some changes to management and I help that his helps with the way hard working employees are treated. As a former employee that dearly loved this business and treated it as my own, I wish them success in the Birmingham area and wish I could have been part of it. I always called the 5 Points location the little store that could and hope it remains in Birmingham for years to come with success. Best of luck!

Jared was absolutely amazing! He took the time to educate me on what I needed and what/how what I bought worked. Very patient and knowledgeable about all the products. Would definitely recommend him to anyone! Thanks Jared!!💨💨💨

Awesome place! Good prices and helpful staff. Knowledgeable employee named Q was great during my most recent visit.

Wonderful customer service. Very knowledgeable about each product. Recommended exactly what I needed to sleep.Definitely recommend! You will miss it if not really looking!

Bought butane that doesnt clog up your kitchen torch and waxing for art class

This place was awesome... the prices are reasonable and Q was super helpful.. overall GREAT experience

Friendly atmosphere and great prices. Its a small place so not the best to bring a group of friends but great for 1 to 2 people to shop. Definitly worth checking out!

I visited gallery for the first time tonight & it was awesome! The guy who helped us, Q, was so knowledgeable and nice. I will definitely be back

The employees were friendly and helpful. The pieces were excellent and worth the price. Will definitely buy from them again!

Chris N and Chris T showed great customer service. I had plenty of questions and left with all of them answered. Lots of inventory to choose from and they showed endless knowledge of the material. Will definitely be back.

Best high-end smoke shop out there . That guy Randy that works there is on point and knows his stuff. Make it down that way and you wont regret it .

Love it. Just so small and I hate small places. Staff super friendly and helpful. Great products.

Great place! Awesome selection of hand blown pieces. The manager was super nice and helpful. Highly recommended!

I love this place! Great people who know there stuff. Mandy is a great help! Thanks for all of your help!

Chris and q were excellent they made my nine working vape work again. These guys are very knowledgeable of all products and would recommend them to anyone

Stopped in to get my usual Djarum menthols and you guys had the Sapphires! Awesome! Best tasting smoke I ever had! Do you carry them in your Hoover store? Much closer to home! Great shopping experience with Shaniah!

Amazing service. Great prices. Come to the place. See for yourself.Thanks, Q, for the excellent service.Jacob

Stopped in looking for something very specific, Chris helped me right away and was very patient explaining different options and sizes to me. Their stock is great, very glad I stopped in

Good selection interesting staff

The lady there was amazing at helping me find exactly what I needed.. Rad little place. Very nice well made pieces. Will most definitely be back!!!!!

It serves the community with a quick stop for tobacco.

Best customer service, they knew what they were talking about, and they blow glass. I highly recommend this shop.

I like the shop itself, which has a decent selection (despite the cramped size) and reasonable prices. Employees are generally friendly and helpful.EDIT: Ive bumped up my review a star, as the problem I originally detailed below seems to have been rectified since the time of writing. Good work!/** Original complaint (No longer applicable) **/However, I am curbing my high rating due to the fact that store hours seem to be largely aspirational. As a morning commuter, on several occasions when I have stopped by to purchase something near opening, I have waited up to 20-30 minutes past the opening time (9:00am) just to eventually give up and leave after no employee turns up to open the store. This waste of time and gas is irritating, if not infuriating. If a store cannot reliably open by the times they themselves post, they should simply set a later opening time in lieu of inconveniencing their own customers.

This store is great. Employees are very helpful and the best part is the prices were cheap! Will visit again.

Place is top notch with cool people and the best prices on this type stuff. Stay cool Chris with Chris and Kate!

Limited selection... very small shop, you had better hope there arent two more people in there

Has great variety of different things. Nice people who work there. Easy to find.

Chris is excellent and very polite. Well knowledgeable. Grate service and grate store!

Great place. Q is so helpful. He answered every question that we had.

Good selection and amazing selection. Jason was great and helped me with all my needs!

Showed stuff on their website but when you get to the store they did not have it... faulse advertisment.

Friendly service, always warm and helpful. My man Chris pointed me in the direction of some great products.

Awesome little lady. Awesome pieces and an overall Good Show!

Gallery Smoke is one of the better shops in Birmingham, polite staff and excellent knowledge on the pieces. And they are not afraid to recommend you to other places.

Kris took amazing care of me. They have amazing prices and beautiful pieces.

Normally this would be a 5 star review because I love the shop and the people that work there but unfortunately today I had not so great experience. Ive come to love the CBD oils the sell and get the regularly. Today I made a plan to go my scheduled refill and I found myself to come to the store front, open sign up and lights on, but the door locked.Ordinarily this wouldnt be a huge issue but I was on my lunch break and did not have time to wait around. If you are CLOSING FOR LUNCH you should PUT YOUR CLOSED SIGN UP and probably turn your lights off too. Thats just misleading. Disappointed...

Quaint smoke ship with usual fare and very modest selection of CIGARS. Staff is very nice, ask for Courtney, very knowledgeable in the wares they offer.

Chris was very professional and helpful. Great selection and great prices!

Pricey but neat stuff.

Excellent customer service and beautiful inventory! Great crew, great glass and gorgeous array of third eye pine cones!

Great vibes and great prices! Chris is great with people and knows his stuff!

Perfect little shop in Alabamas biggest city! Great glass work and excellent service :)

Small store but very friendly and helpful customer service...

Great selection for such a tiny shop and awesome employees

Mandy was very helpful and knowledgeable. I will definitely be back...

Horrible experience, bought the infinite CBD pre filled vape pen, expecting it to last a week or two the next day all the liquid had leaked out. Went to the store and all the guy could tell me was no refunds or exchanges. $50 product I never got the chance to use. On top of that just found out the infinite CBD themselves sell the pen for only $24 on their website. SMH

Very cool place, people are super nice! Have everything you’re looking for!

Q was awesome. Helped me find everything I needed!

Great service. Smaller selection then other gallery smoke locations.

I found everything I needed and the people were great

Got exactly what I needed! Always super friendly service!

They work fast and the staff was very knowledgable of the the process.

Nice lil shop everything you need.

Chris was super helpful and friendly!! Many thanks!

Loved it, and the female cashier was awesome!!! Will be back😍

Gallery Smoke is another shop - not owned or operated by locals - thats contributing to the rampant gentrification of a historic Birmingham community. As more and more wealthy white non-local business owners like Brian and Grace Kelly swoop into areas like Southside and Avondale to greedily take peoples money, more and more members of our communities are being pushed out of their native neighborhoods to be displaced by a gentry class of yuppies that dont care about or benefit Birmingham. We have a long and colorful culture in Birmingham, especially in the Southside area, and it would be to the entire citys detriment to forget elements of our history and culture in order to line the pockets of already wealthy non-locals. Dont shop here! There are other smoke shops in Birmingham that have been long-standing features of Southsides smoky underground culture. Giving your money to this chain smoke shop is giving away our city to wendigos. Dont do it!

Great selection and Chris was super helpful and friendly!

Great little shop and knowledgeable staff. Its a tight fit but theyll have everything youre looking for.

Not good for Vapers. Smallest selection Ive seen, mostly smoking stuff stocked. Friendly staff.

Five star service and products.

This place was not open at 9 I’ve been waiting along with a few other people to get into the store. I was leaving Alabama to go back to Atlanta and was waiting to get vape supplies for the road. Been over 30 min after supposed open time and no one is here. Very unprofessional.

Had what I wanted, very friendly service

Rip off. go to other shops. mark up prices way too much and take advantage of folks who don’t know a thing about cigars.

Prices are better than cloud 9s

Professionals, well informed and experience service.

Best shop in the area ask for Q

Great and helpful people that are fun to talk to

So much for 24 hours!

Chris is super knowledgeable and charismatic!

Claustrophobic however great quality and variety products.

Cool little spot, pipes are a bit expensive but they have beautiful pieces hand blown by artists!

Always awesome place

Awesome service

Q is awesome great place

Great service and products from Chris and Chris

Great quality glass.

Poor selection of CBD products.

Great customer service!!

Didnt havee What they said

Great experience with Q.

Good selection

High prices limited selection