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AutoZone Auto Parts
6700 Ogden Ave, Berwyn, IL 60402, United States
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AutoZone Auto Parts
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Ya
Review №1

I had to go to get my battery replaced in the evening, and Alfredo was super helpful in answering my questions, walking me through my options, and then installing the new battery. He was GREAT!!

De
Review №2

I went because my check engine light went on - they did the diagnostics on my suv, gave me the print out!! So friendly, helpful and knowledgeable!! I truly appreciate them .

Mo
Review №3

Was having battery issues and came here to get it checked out....come here if you want true customer service! CSR was nice, helpful and really went out of his way to assist me, TY. You have earned a loyal customer!

Ke
Review №4

Always very helpful to there customers😘😘😘😄😃

br
Review №5

My car was acting up and would randomly turn on and off so I thought it would be the battery that was the issue. I managed to get it to the autozone parking lot and purchase a new battery. The two managers Amy and Mitzy were nice enough to help me with the installation. When it was done though, my car still wouldn’t turn on. I was so worried that it would turn out to be something more expensive than a battery but thankfully, these workers know their stuff. They did a few tests and when they check the fuse box, they found the problem. After they switched out one of the small fuses, my car finally turned on!! Will definitely be coming back here from now on.

ra
Review №6

Can’t say enough great things about the team that closed last night (12/16)! I don’t live around there and my car died while at an appointment less than a half mile away. After going through insurance and waiting 2+hours I was able to get a jump in which it didn’t work. When I called close to closing the gentleman answered all my questions about what the issue could be (my battery) and even stated if I can make it by 9:05pm they would help me out even though they close at 9. When I arrived the manager and another young lady were so helpful and even came after they closed the store to where my car was to install the new battery! Their kindness and hospitality were beyond measure and I can’t recommend enough! It’s great to know there are people out there who are just genuinely willing to help without any ulterior motives! Will absolutely make the drive for anything I need in the future! Thanks again ladies!

Da
Review №7

Much better than OReilly auto partsFast and friendly staff

An
Review №8

Olway help me on any thing I needed .

Pa
Review №9

My experience at this location, was excellent, and they were real helpful, i could of spent extra money, buying a alternator, but that wasnt the issues, they made sure of that, because they check under the hood thoroughly, and found out, it was just a loose connection, there whole staff, is professional, and dedicated to help the customers at all times, thanks again, i really appreciate u all.

Ri
Review №10

Marco and Ricardo are two of the most courteous and professional employees I haver EVER DEALT WITH. Keep up the good work. Store 5242

Ve
Review №11

Thank you so much to AJ for helping me today. Checked my trucks battery and he also went above and beyond to take it off and replace it with a new battery in the parking lot for me. Great service!!!!

Ca
Review №12

Staff is super pleasant and helpful. I know a few things about my vehicles maintenance, but definitely walked in needing help today. Enrique assisted me and I couldnt have asked for a better experience.

Ed
Review №13

We went in for a battery replacement on my 2015 Jeep Cherokee. I cant stress enough how helpful this store and its employees were. Store manager Ricardo and a young male employee that I didnt catch his name. Both took the time to install the battery and on top of that teach me how to do so. Highly recommended this store and its employees. Thank you!

nu
Review №14

This is the go to place for auto parts

Dy
Review №15

This Autozone is my new spot for my car needs. Enrique M. Was super helpful went out of his way. I’m actually grateful for his assistance.

Do
Review №16

Just went to use a tool. The store manager came out to my car and fixed the issue in less 5 minutes. Everyone was so friendly. I will recommend this store to my family and friends

Ma
Review №17

Jose Maria B. Was very helpful and went out of his way to help me while I was in the store. Very nice !

Ka
Review №18

Stopped in at the end of a long day after my windshield wiper just popped off while driving (RUDE!). Jose B helped me find the right wiper blade AND installed it for me AND showed me how to do it myself. Wasn’t expecting any help, and he was so kind and courteous. Excellent store experience. I will be back!

Ig
Review №19

This location has awesome employee very helpful they go above and beyond to help. I apologize for the previous review it was Advance that has the bad customer service. AutoZone employees are friendly.

Le
Review №20

Christian provided excellent customer service. He fixed my car light in under 10 minutes, was friendly and efficient.

vi
Review №21

Good service gd parts gd prices

Ol
Review №22

Mitzi, Amy, and Josemaria B were great help 👌

Ma
Review №23

I was here today in the morning and the guy that help me did 110% to help me find some Schock absorbers that I bought on 2013. I went to 3 different stores autozone stores none one could find it . So I guess this guy really knows what hes doing. Thanks.....

Ba
Review №24

Found what I needed. Friendly service.

An
Review №25

They helped me out and had most all stuff.

Jo
Review №26

The employees are helpful great service

Ma
Review №27

Amy was a big help and put my bulb in my brake light! Very friendly, and courteous.

Al
Review №28

I went to get my battery checked and they told me I needed a new one. Little did I know christ told me my battery had warranty on it and gave me a new and here I thought I had to buy a new thanks christ on helping me out

Di
Review №29

Every time i go they are ready to help me out with no problem.

Ro
Review №30

Very friendly people. Very enjoyable experience.

Jo
Review №31

Great service!

Pa
Review №32

The people here are always very helpful. Im a amputee, they help me to put whatever I need into my truck. Thanks guys!!

Al
Review №33

Manager was very friendly and helpful when I came in with car problems. He was very informative while he was running diagnostic on my car and at the same time his food was delivered, but didnt not rush his help.

Gu
Review №34

Very good courteous Service that is why I went to get a windshield wiper for my car

Na
Review №35

Chisten was very helpful from moment I walked in.

Ch
Review №36

Super polite and helpful employees.

Co
Review №37

GREAT TO DEAL AT THIS AGENCY.

L.
Review №38

Young lady was not knowledgeable about product.

Cl
Review №39

I am a long time Customer of Auto Zone. I continue to purchase with them because of the knowledgeable associates and Great Customer Serbice at the Berwyn location

Da
Review №40

They could be pretty helpful in there not too busy

tr
Review №41

I have a few different cars and it seems like they always need something I used to only buy dealer parts but in a lot of the cases AutoZone parts seem just as good for half the price

Bo
Review №42

Chris a girl installed my bulb awesome and Marco

Ri
Review №43

Each AutoZone is different. The quality of service is totally dependent on the employees, their expertise and knowledge of the auto parts business.

Ti
Review №44

Great Auto Zone By Far the Best one Ive ever been Too.The Workers are like family in a way.They are so nice and very helpful.This place is

Je
Review №45

Good customer service.

Ta
Review №46

It was, in history, the coldest day of the year and I have to say, I didn’t get to even meet any of the wonderful gentleman working here, however, they gave me some advice that other places weren’t about my battery in my car. Other places wanted to toe and charge and bla bla. But these guys, they didn’t ask for anything, didn’t push a product on me, nothing. These are truly good hearted people and idk what I would have done without the knowledge they gave me today. I’m broke and my old car just got hit by a snowplow (hit and run) and is totaled. I got a NEW car and the battery died (because of the cold is what I found out later) it Worked when I jumped it but I was still very skeptical. These guys told me exactly what to do, put on hold what I would have needed in the worse case, and were literally just helpful. Not many people like this do I come across. Thank you guys for helping me today. You really made a difference.

Wi
Review №47

In and out quick, had what I needed.

Ob
Review №48

Chris did me a huge favor by putting the wiper blades on for my car..

fr
Review №49

Its ok. You can return whatever you dont need. Good returning policy.

J
Review №50

I love the staff: helpful, knowledgable and fun.

to
Review №51

Parts suck, had trouble with both front calipers on my pickup truck, had to return them both they were defective didnt have anymore on stock. They sent me to another store to get them, and one of them were defective, that store had no more, so I had to go to another store to get one. Finally after going to four different stores I got my brake job done. A one hour job took about five hrs and probably thirty miles driving around back n forth. Never again will I buy my parts at AutoZone.

De
Review №52

Auto zone is one of the best places to find what u need for Yur car or truck they have everything Yur looking for and more also helpful service.

An
Review №53

They had what I needed and at moderate cost, so not too bad!

Ra
Review №54

Just love it awesome service will recommend it

Jo
Review №55

Helpful staff... Im no mechanic, but I got the help I needed changing my headlight and socket!

Ho
Review №56

I stopped in before closing purchase some light bulb replacements went back the next day and the gentleman was kind enough to put them in great customer service

Rh
Review №57

Very helpful employees. Great store!

Ri
Review №58

Good customer service and friendly employees.

St
Review №59

Had what I needed and counter help was rite there as I walked in

Br
Review №60

Usually good, but you have to explain very carefully what parts you need.

As
Review №61

I just went there to get a lightbulb for my brake light. I didnt know how to change it and Joseline did it for us. Thank you so much. The world needs more employees like you! If you are near by and need something for your car, ask for Joseline shes great!

Ca
Review №62

Got what I was going to get, I was in and out. Parking is a little weird

Is
Review №63

Its nice

Na
Review №64

Very good service

Ja
Review №65

Fantastic service by the manager and all involved

Ca
Review №66

Friendly staff. Fair prices and good quality parts

To
Review №67

Drove like a maniac to get there with 5 minutes to spare. They decide to close early at 6:55.

El
Review №68

Very good excellent job and good service

Jo
Review №69

People are nice and helpful

Te
Review №70

This location is my favorite service was excellent

Ch
Review №71

Wonderful help. They care about there customers

Al
Review №72

Good store

Hi
Review №73

Beter than average stock, particularly tool rental & testing. Friendly service.

Bo
Review №74

Great prices and service

Do
Review №75

Always helpful staff and knowledgeable!

Ma
Review №76

Manager was very rude kicked me and my buddy out intentionally when I was just gonna go buy a new bulb for my car. He said the store was closed when the time was 8:47 and they closed at 9. Felt uncomfortable and never returning again. Your suppose to take her of the customer not be kicking your customers out !!!

ch
Review №77

At less there find the code on engine light.

Be
Review №78

My place for my car parts always

Wa
Review №79

Got auto parts for nearly every make and model of vehicle.

PI
Review №80

Most of the staff are knowledgeable.

Vi
Review №81

This kids dont have a clue

Ma
Review №82

People know what there doing there

Ar
Review №83

Ok

Ir
Review №84

Courteous service

Jo
Review №85

Simple good service

Sh
Review №86

Organized. Clean

Da
Review №87

Fast efficient service

Do
Review №88

Great service!

Sh
Review №89

Finally an Auto zone where employees help you.

m
Review №90

They have auto parts in parts

L
Review №91

Extremely helpful!

El
Review №92

Good place

Ju
Review №93

Great service

Le
Review №94

Need more employees

De
Review №95

Bad costumer service

Le
Review №96

They have the parts

G
Review №97

Good

Ro
Review №98

Love it

Po
Review №99

Its okay

gi
Review №100

Quality parts

Information
30 Photos
100 Comments
4.4 Rating
  • Address:6700 Ogden Ave, Berwyn, IL 60402, United States
  • Site:https://autozone.com/locations/il/berwyn/6700-ogden.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5242&y_source=1_MjQ2NzkwMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 708-484-7932
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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