I didnt buy a car here. They were my fail over place. But they werent pushy, they were helpful and gave me good advice. Wish I had gone here first.

Ive taken my Toyota here a few times for repairs and Im not coming back. They didnt actually listen and never fixed anything. Had my car overnight and gave it back without fixing the problem. A different mechanic found and fixed the problem within three hours. What gives?

Berkeley markup above MSRP during chip shortage was $0. Hilltop Toyota was $8K for same truck!! (Price gouging??) Had exactly the truck I needed. No pressure Brian (sales rep) was awesome, friendly, and gave me some great advice! Jack (Sales Manager) and Simon (F&I) were both equally awesome! Highly recommended.

Solid group of people. Really honest and and straight forward. One of the best buying experiences I have ever had.

When I thought I had a major problem with my vehicle I was pleased to find out it was something they could fix with lubricant basically for free and they were honest about it, which is very reassuring. Thank you Mike & J.J. and team!

Want to give 0. Rude, incompetent sales people and horrible management. Toyota dealerships have hit bottom with this place.

Best Toyota Service Department Ive ever used!

David and Jose were extremely helpful yesterday when I bought my first car. I was nervous obviously since its my first time buying a car and other places I called were super pushy, but here I felt respected, well taken care of and communicated with transparency. Will keep going there in the future.

Flat out lied to me about vehicle they were supposed to have in stock. Then wanted to have me look at something else. Feel like I was bait and switched. Horrible.

Very professional sales teamI like the way they working very professionalThanks ImadThanks for Mr Jack sales manager

Bait and Switch. Deceptive advertising for service. Simple oil change was advertised to me by email for $49.95 yet the price was $109.95 when I showed up for my appointment. Email coupon was supposedly for small cars and I own a truck yet the email was your service offers. They know what I drive and I had brought the truck in before for $49.95 They wouldnt honor their coupon.

Ok could provide faster service specially when you have an appointment but staff was very profitable

I have been getting services here since they are closest to me. But I recently asked a quote for a maintenance and they told me $1500, such a rip off. Asked questions and the service representative hung up, he refused to leave his name. No transparency at all. No way I am paying $1500 for your rude services. I will never come back.

AJ, Vanessa, Ben and Jose were all super helpful and amazing yesterday when I bought my used 2013 Jeep Wrangler. This was my first time financing a car and I was nervous about being self employed and having a newer credit history. They worked with me to find the best deal and I felt extremely taken care of, respected, and communicated with in a transparent and straight forward way. For someone like me who has had a lot of anxiety about the car buying process, this was the most seamless and positive experience I could have hoped for. I got my dream car and also 3 years warranty from the dealership since the original had expired. I feel great moving forward with my new Jeep knowing that I have that coverage and knowing that I can afford my monthly payments thanks to them getting me the best deal! After over a year of looking at Jeeps and researching what I wanted and how to get it, I know I got a great deal and am eternally grateful for the folks at Toyota Berkeley for making my dreams come true.

I’ve been coming here for 5 years since I moved to BERKELEY and have been taking both my Prius and Sienna here. Nothing but wonderful things to say about the courteous and hard working staff and the quality service on my vehicles. I’m really proud of businesses that have their level of professionalism and high quality people that keep the place running so well. Thank you to Kent and Su and the rest of the team that have taken good care of me and my family over the years.

Love this place. Nice people, great cust. Serv.

Friendly employees and professional repairs. Suggest alternatives so you can save.

Wanted to get 4 new tires and an oil change for my Highlander. Was on hold for 30 minutes and then pressed zero to leave a message. Went to busy signal. My guess is the management here is substandard. Im out.

My windshield cracked very soon after getting my car. Jason in the service department took care of me. I’m very happy with the service and professionalism here. Looking forward to maintaining the relationship with these guys!

I purchased a vehicle a couple weeks ago that had a recall, so I called Toyota of Berkeley on Thursday Aug 27th and scheduled an appointment for Tuesday Sept 1 at 9:00am to get the part replaced. When we called, they said they had ordered the part so the recall could be taken care of right away. We were under the assumption our car would be fixed in a day and had scheduled a trip the following Thursday. However, when we showed up on Tuesday Sept 1, they had no record of our appointment and did not have the part despite having told us on the phone they had ordered the part. I also asked them to check the tires as we noticed some issues as we drove the car, but they wont diagnose the issue until after they replace the recalled part. I left the car with them and called earlier today (Wed, Sept 2) and they still dont have the part or a diagnosis. I need my car by 1PM tomorrow, which is why I called ahead to schedule the appointment and ensure they had the part needed. If I had known this location was so disorganized I would have brought my car in elsewhere.**Edit: Jason from Toyota reached out to me on Thursday morning and escalated the process so the recall work was finished by Thursday midday. Despite the mishaps with the appointment, he was super helpful and kept in touch with me, updating me every hour on the progress of the car.

We went to buy a car today. We didnt have appointment but we were willing to wait until they serve the people with appointment. But the manager working there today was very RUDE. He was not happy working there at all. He told us you can not stop by here whenever you want. First, they made us wait for one hour and then sent us away. Waste of our parking ticket. No customer parking. Sales rep was nice and tried to help us but the manager was trying avoid and was trying to push customer away. Very Rude. Poor customer service.

Visited the dealership and spoke with Imad, who didnt seem very knowledgeable with regard to the vehicles he was showing. He also tried telling us that gasoline vehicles werent going to be sold in CA anymore after 2025 (which is incorrect).

Great service and specials! Su received my car for an oil change and I was impressed by his adherence to safe COVID guidelines and his promptness and professionalism in communicating when my car would be ready. Really glad I went here, will definitely go back!

Bill was a great help in choosing my car I wanted. Very welcoming place and I will drive an hour to to purchase another vehicle from them.Simon was wonderful and explained everything to me very carefully. If I didn’t understand, he would explain it again until I understood; excellent customer service and very patient.Melissa was great at explaining my features on the Camry. She answered all my questions and always ensured I understood every.Thanks Toyota of Berkeley!!!

Knowledgeable staff

Good friendly staff wasnt really looking for a car but was looking at the cars would recommend speaking with the staff about purchasing they almost got me LOL

They make your car older because all those machines are employees not the woner they dont care about your car! For my expenses i found 2more errors on my car because of them. Just they said sorry i am never come back again! Oh front desk they are nice they treat you like a king but inside oh boy!!!

I had used this site for my 2000 Toyota Corolla rmaintenance since I moved to the Bay Area. A few years ago, I picked up my car and paid for the sevice as I normally did. When I got home, I had voicemail from the service rep, Kent Muon, that I had not paid for the service. I immediately called and the service rep told me that it was a mistake. Dude never called and apologized. Ive never been back. Even though I have no history of this type of behavior, for some service reps, to them, you probably look like you would basically steal.

Be aware if this place. It’s not only a total scam, but an absolute dis-service to the community. I lost my keys and had called Toyota of Berkeley. They told me that it would be no problem, and to just have the car towed in, and it would be ready to go the next day. So the next day after I got it towed, they then tried to explain to me that the car needs a new “brain” and was going to cost 2000 dollars. I drive a 1999 Toyota Camry and that’s more than what it’s even worth. FOR A NEW KEY. It’s unfortunate that all my years of brand loyalty and pride for Toyota has gotten me absolutely nowhere with the company. As I returned to get my car, Jason was kind enough to leave my emergency brake on as he pulled my car out to the front. If i has to choose between being locked in a cage with Joe Biden, or Have to go toToyota of Berkeley again, I would choose the Biden cage every time. Oof

Service Reps are nice. But beware, the work done at the end of the day is sub-par: oils and coolant were filled to wrong level, was not bled correctly.

Not sure how you make an appointment to get the oil changed in your car, and when you arrive early, are told it will take 4 hours before your car will be ready. Apparently there is no need to make an appointment since they take walk ins over appointments. Left and went to Marin Toyota for less than half the time and an online coupon saving me money.

Amazing experience! I went to a Toyota Berkeley for a 35,000 miles service. They saw that my car was filthy, it had been on my street for 5 weeks. I was abroad during that time.Thank you, thank you! For washing my car on the outside and vacuuming the inside, so nice!! Great surprise! Thank you Toyota!Karin

Really loved my experience at Toyota of Berkeley. They did not rush or make me feel like I absolutely had to buy a car. They put the customer before their pocket, on top of that Mike was super professional and great to work with.

I usually go to a different Toyota dealership, but had a 40,000 mile service done at Toyota Berkeley on Shattuck 2 weeks ago. Immediately after the service, I noticed a noise when braking, like the sound of bicycle spokes clicking. This noise happened about 50% of the time when braking, which I heard could have to do with the wheel not being installed properly (worst case scenario it falls off while driving). I returned to Toyota Berkeley to address this issue. They were unable to find out what caused it. I doubt that this noise had occurred previous to the service, but I let it go. Then today, I found that my glove compartment would not close. So, back to Toyota Berkeley and they say to come back next week for an inspection. While exploring the glove compartment area on my own, I find out that a piece of plastic from the cabin air filter system (which is behind the glove compartment) had not been put in correctly and was blocking the glove compartment from closing. So it seems when Toyota Berkeley did the 40,000 mile service, they carelessly neglected to put things back together so I spend my free time coming back for a range of minor (and possibly major) issues! Come here if you dont mind having potential things come up and having to go back again, for what should otherwise be routine service. Needless to say I cancelled my upcoming appt with Toyota Berkeley and intend to stay away. I informed the service representative about what I discovered and she had no response to my concerns. I have yet to hear from the manager. I went here because I thought Toyota Berkeley had good reviews, but be careful, it seems other reviewers have had similar experiences which point to unreliable service--hopefully it doesnt happen to you.

GO GIG CARSHARE

They were excellent. Explained the differences between the models and gave me a great price. I’ll definitely go back! Shout out to Ben for going the extra mile.

I was greeted right away with a HUGE smile from Rakia. She was so bubbly and warm and explained everything she was doing in perfect, concise detail. I really appreciated that she wanted me to understand what she was talking about instead of just saying, “sign here, here and here and get out” like so many other places do. Thanks Rakia! You made my day!

Only brought my car in for oil changes so far and so far so good. Even without an appointment in the morning they usually are done with the oil change by the end of the day. Only criticisms I have is they dont have a car wash aka they wont wash your car. Also on the receipt for the oil change, the task list says vacuumed interior and cleaned windshield which they definitely did not do. Other than that, its a nice place with free coffee, clean restrooms and a nice waiting area with couches and TV so enjoy your stay. Just dont expect them to clean anything related to your car.

Alex was incredibly helpful and knowledgeable. As soon as we walked in every one say Hello. We got a chance to look in and touch a lot of cars. Also every vehicle I asked to test drive Alez made it happen. There was no pressure to purchase. All in all it was a smooth experience.

They have treated me really well there compared to the one on Broadway the one on Broadway treated me like they didnt want the black person in this shop or bringing their car to the shop but Berkeley treated me really good

I stopped by to have my sienna remote programmed and a new master key made. They charge fair price for programming. I bought a new remote from somewhere as the price was better. The derive guy was friendly.The only downside is the location and time it took (8 hours) to get it done.

This is my neighborhood dealership, which Ive been using for the past few years since I moved here. Generally, dealerships have a reputation for having poor customer service, but Im happy to say that this dealership deviates from the norm. Speedy, competent service with the option to book ahead online with the self-service tool.

I had a very positive experience with Toyota of Berkeley. I went to two other dealerships first and Toyota of Berkeley offered me the best price. My salesman was low pressure and professional. The finance manager was very professional, as well as the woman who explained all the functions inside my new Camry.I would highly recommend them for anyone looking to get a good price on a new Toyota.

Very pleased with our experience buying a new car yesterday! We walked in and were warmly greeted by Jalal in sales. Within 10 minutes we were able to test drive our desired car and he showed us all the features and answered all our questions. They offered us a great deal and bought our old car on the spot. Very happy to have a new car and to have been treated so well by the staff at Toyota of Berkeley.

Worlds best cars on the market next to Mercedes Benz

We had a very positive car buying experience at Toyota of Berkeley. We never felt pressured, all our questions were answered, and the costs were explained. Everyone we encountered was friendly.

Too pushy.

I had the same horrible experience as other people with the service department. I pulled into the service lane, and was totally ignored for 10 minutes while nearly a dozen employees zoomed around this place. I started my engine and began pulling out, trying to see if anyone would notice, but nobody cared. I left, and I will never be back! I would not treat any human being with such utter disrespect, but the last person I would ever treat that way would be my very own customers! Just close your shop now!

HORRIBLE!!!!!I asked for a ride along when I scheduled my appointment as there was a loud buzzing coming from my brand new truck. I was told when I got there that they were too busy to have a mechanic ride with me and that they would take it out themselves.... SERIOUSLY? I just spent 40K on a new truck and this is my first service....Anyway at the end of the day they tell me it went out for a drive and there was no noise. HOWEVER. Mileage in the shop was the same as mileage out of the shop on their own paperwork... How do you test drive a car and not add one mile????Took it to a different dealer and they not only heard the noise but they diagnosed it in 2 minutes and ordered the parts.....DONT WASTE YOUR TIME WITH THIS DISHONEST AND LOUSY BUSINESS!!!!Toyota has been notified and I have a case number..... Worst experience from a dealer ever...

We are extremely happy working with Toyota of Berkeley have always received superior customer service have always gotten timely responses to all our needs. It is very easy to make appointments and our car has always been serviced on schedule. We are committed to regular servicing with Toyota of Berkeley for our 2013 Highlander Hybrid, and highly recommend them if you want a superior dealership!

This is the second time I come to this store, and I can say first time was awesome, but today I came in (10/15/2018) 4;00pm, and the lady was super nice and looking to help us, but her boss was rude and not giving any good help at all which his attitude got us mad, and we ended up leaving without the car I’m looking for.I hope they can improve on customer service and learn how to treat customer on a right way. And also TREAT THEIR FEMALE employees with RESPECT. #metoo

First off thank you to Michael and Simon, both whom made this experience so smooth and as stress free as possible. They were both calm, easy to speak to and most importantly weren’t pushy like many people in car sales can be. I really appreciated their help in trading in my car and their assistance in getting me a vehicle that I absolutely love for a price that I felt comfortable paying. I am beyond happy with this car, their service and would recommend them as first choice for anyone looking to buy a Toyota.

Not sure, sales people. I told them what I wanted and they showed me something totally different. Nice though.

Quick and competent staff make this a great place to get service.

Incredibly poor customer service. I pulled up to drop off my car. There were two employees there and they just stared at me and watched me sit inside my car, waiting for instructions on where to pull up. Finally after10 minutes I just got out of my car and walked over to them. They continued to ignore me, until a second car pulled up and then they sprang into action and asked for my keys so they could move my car up so the second car could pull in. I had a scheduled appointment, but that didn’t seem to matter. I don’t recommend this place for their customer service, but their mechanic work is solid.

I would recommend this dealership over the Downtown Oakland Toyota on Broadway. I really appreciate the respectful attitude of the staff that is uncommon at dealerships. They take appointments and have even stayed late to take a vehicle for service.

Looked at and drove several cars. We were treated well by salesman, sales manager, business manager, and vehicle delivery person. All issues that arose were dealt with painlessly.

Had a great experience with Toyota of Berkeley this past weekend buying our new car. My approach was to work with the internet sales team before coming into the showroom. In the end I chose Berkeley because not only did they give me the best deal, but because their internet team was the most responsive and most accommodating. Once in the showroom, there was a seamless transition from my quote to the sales manager and to finance. It was the best and quickest car buying experience I’ve had to date. Other dealers couldn’t match the service or pricing of Toyota of Berkeley.

Dropped off for a recall repair. The drop-off was extraordinarily efficient. I hope the repair is as efficient.

Dave is the Service Dept. Manager. He is a thoroughly decent chap and true professional. When I found out that my purchasing dealership forgot to insert my pre-paid maintenance plan into the e-system he personally called Toyota extra care and had them expedite the electronic paperwork so that he could get authorization to work on my vehicle that afternoon and deliver the 30,000 mile service without me having to reschedule.What could have been a really poor review turned out to be an excellent one, thanks to Daves human touch. Cheers, Dave.

Everyone at Toyota of Berkeley treated me with kindness and professionalism. Everything went smoothly. I highly recommend the dealership.

Salesperson: Eugene HoSales Manager: A.J. PattersonFinance Manager: Simon SukDelivery Coordinator: Rakia CoueyGreat crew. They did a awesome job.

Really appreciated the Sunday service hours. These service techs have caught things that other dealer service centers did wrong. If you love your Toyita, take it here for service.

Answered my questions. No pressure to buy. Prices are a little high - typical for this area.

As always the Gold Team headed by Tim was excellent. Easy to get a service appointment at a date and time good for me. No waiting when I arrived; car ready when promised. I have been a customer for over twenty years; I keep coming back because Berkeley Toyota meets all my expectations for professional car care.

And OLD car Dealership in a NEW Location.Formally a Berkeley Bowl grocery store, and before that a Bowling Alley.the DAYS of ICE cars are Numbered.soon the Dealerships will go bankrupt, from Direct Online sales.

Very accommodating.. Quick service

What a nice buying experience. Everyone was professional and friendly. I love my new Toyota Tacoma!

The team was really professional, helpful and fast and our service provider Noy was fantastic!

I wasnt in there to shop for a car or trade but nearby at the bank instead. Still go shop your local Toyota dealer for the best cars and prices and deals that they can beat any bodys price locally for good or bad they will try to help you at there best.

Service was timely and very well done. Ive been coming here for several years now and have been consistently satisfied with their service.

Nice friendly environment. Love to service my car here always All staffs are great and respectful.

Bought a car fast and without any issues.

I bought my Scion here, and I have been very happy with it and their service department. They are also happy (or at least willing) to answer questions for me about my sisters Prius.

Great deal of care and respect for us. Not pushy, took their time with us until we found a car we wanted

Went in to get my FOB fixed, was treated rudely and with disrespect. The guy actually mumbled under his breath, whatever, and rolled his eyes,Will never go back there for my Toyota needs

Super efficient and friendly for a quick tuneup or part in downtown Berkeley.

I was in Berkeley California the other day and I had a Toyota related question so I did a search on google and found that there was a Toyota dealership right on Shattuck which was pretty close to my location at the time. I headed on over there because I figured it would be easier to ask this question face-to-face versus over the phone and I also like to check out new cars from time to time so I figured the best way to get that part done was to go in and talk to the salespeople.The car dealerships in Berkeley are different than most other dealerships because theyre really integrated into the city. In most cities that I have been too, the dealerships usually take up like 14 acres and they are also way off the beaten path. Toyota of Berkeley is no exception and their dealership is located right on the main drag on Shattuck which is a couple blocks away from Cal State Berkeley.They have two main rooms and the first room has some stairs that go up to some offices and theres a little lobby off to the right when you walk in the front door. One thing that I thought was pretty cool was the Aqua colored couches in the showroom. Very Cool! The other room is a showroom and one thing that stuck out for me here was the material they used on the floor it was kind of a stone like material and I looked really cool. This room also housed the bathrooms and they had one of those dyson had dryer things which rock! I wish every business in America had these things cause they REALLY get the job done!! :)After I completed my trip to the restroom and scan of the inside of the dealership, I walked around the building and looked at the back lot. They had a big garage door that lead to the service department and they had some inventory here. I am guessing that they have another lot for the rest of the inventory. It was really cool to see the dealership connected to other stores like the optometrist next door. Also there were these big awesome old school houses right across the street from the back of it and ]like I said its really neat how they integrated the dealership into the neighborhood I thought that was very impressive. After about 10 or 15 minutes of roaming around I got my question answered and I was on my way.

Long story short DO NOT go to this dealership.The took advantage of me and did sloppy work. This required additional time and money to correct.

This place is terrible, I wouldnt recommend it to anyone because they never act in your best interest and only want your money. I went in recently (Ive been a few times before) because my Prius had the oil maintenance required sign on. I have synthetic oil so I only need an oil change every 10k miles, but this light goes on every 5k miles. I went in to ask them to turn it off until the next 5k miles. The guy told me that they couldnt turn it off without doing some sort of repair (not true). I asked for an inspection and he said the cheapest they offered was $90 dollars!! (again not true ->). I knew that the Santa Cruz Toyota offered free multi-point inspections so I was confused. I took a second, looked up the coupons on their website, and saw that they did actually offer a free multi-point inspection, despite him telling me the complete opposite. I told him to do the inspection for free, he looked angry and didnt say anything. They did the inspection but still decided not to help me out and turn off the maintenance light, which im sure wouldve taken 10 seconds.Then, my radiator light went on maybe a month later. I looked under the hood, there was no coolant in my coolant reservoir and the coolant hose to the radiator was completely unclamped and hanging loose, causing the coolant to spill out on the ground (see photo). These hose clamps really tend not to come undone by themselves and Toyota Berkeley was the last place to have access to under my hood that entire time. They easily could have loosened the hose clamp. So do with that what you will.

Good service but it’s smaller than the other Toyota dealerships

Just fine and never had any issues at this location.

I financed a used car, spending upwards of $6,000, including putting down a $2,000 down payment. I was thus very surprised when I took it to the Dodge Dealership in Fremont, where a dealer appraised the car at a value of $500. He told me that I had been appallingly overcharged at Toyota of Berkeley.Then, after only six weeks of driving the car (gently on my thirty minute commute to work), the car overheated. I took it directly to a mechanic who did a thorough test that cost me $75 and I replaced an old radiator cap for another $30. The mechanic said that the car likely had a “blown head-gasket” or a “cracked engine casing” and that I could no longer drive it safely. These are repairs that require the disassembling of the whole engine, a labor-intensive process that normally costs upwards of $2,000.The head manager at the Toyota Dealership, Rudy Padilla, sold me the car personally, and told me that his was a reputable dealer and that “they only sold cars in excellent condition.”Knowingly or unknowingly, however, Rudy had sold me a car, that according to four mechanics I spoke to, should not be having these sorts of problems at only ~77,000 miles.I very much expected the dealership to be able to repair the car at their shop, or to pay for the repairs, or to settle my loan and take back the car, keeping their good word and maintaining the good reputation that they claimed to stand by. Rudy said that he would personally look out for me, even saying that I could think of them as “my family,” and that I should come to him if anything went wrong.With these words in mind, I expected the dealership to be able to provide some assistance, because after all, here I had spent $6,000 on a car that doesn’t work, or as some might say, a piece of junk.I was stunned and dismayed when Rudy said that the best he could do for me was to buy the car back for only $2,500, AFTER I fixed it at my own expense. Unfortunately, I cannot afford to fix the car or pay back the full loan in order to sell it, so I am voluntarily surrendering the vehicle to Wells Fargo Dealer Services. I did everything I could to minimize my risk by choosing a so-called reputable dealership and spending enough money that I hoped to secure a reliable and re-sellable car. I did not expect to be sold a Lemon of a car and then be shamefully turned away by the very people who said they would be looking out for my best interests at all costs.Do not buy your car here!

We just bought a beautiful used Prius today and could not be happier! Our sales person, Kriss, was very patient and took his time to explain the car features and answer all of our questions. Rich in financing was also very easy to work with. He was also very patient and very detailed so that we understood all terms and financing options. I would absolutely recommend Toyota of Berkeley. We got a great deal too!

Nice

Overal not satisfied with their service. They seem like to get enough business to the point that they dont care whether you find them business or not. Ive been there multiple times and I was treated like if you dont want to buy car for cash right now, get out. I bought my car from another Toyota dealership rather than them, just because I didnt like the way they treat customers.

I brought my car for regular maintenance there but was oversold many additional service. I ignored some of them which turned out unnecessary after multi-point inspection. Fortunately, I didnt take the advice from the adviser and avoided being charge probably another $300+ for unnecessary service. While I still paid a lot, $300+, for oil change and other service including brake fluid exchange and 30K mile maintenance. For the 30K mile maintenance, I dont know whats exactly included in this package. If it means the multi-point inspection, it is included in the regular maintenance package which costs no more than $70 in other states. By the way, they didnt even help fill the windshield washer which costs less than $4 for 1 gallon (see the attached picture) after maintenance. I dont recommend this dealer for service especially not for the 30K mile maintenance.

We took two trips to Toyota Berkeley before we decided they were the dealership for us. The whole process felt very transparent, something I wasnt prepared for but truly appreciated. Haithem Bennour (Ben) was super patient and answered my questions as well as explained the ones I didnt know was had. I hate car dealers, but I like this one.

Avoid Toyota of Berkeley. Terrible company, a large stealership with a scammy small dealership style. They had a vehicle with a price posted on multiple websites. I was working with a salesperson who had me fill out a credit application and was getting ready to take my deposit. After all of this the salesperson calls me and tells me that they are raising the listed price by $3,000 dollars. What a horrible experience. I am a firefighter and pride myself on integrity and trust. Unfortunately Toyota of Berkeley does not, and is not to be trusted.

From out of town but great service

Great experience, first time buyer, didnt know anything about hybrids, taught me all i need to know. Thank you Melissa and sales team

Good service

My wife just went to day for the regular, FREE, check up of our 2 year old car (3 years of FREE check ups are included in our purchase price and THEY KNEW IT) and they tried to fool her into believing she needed to purchase a car care package starting at $400. They never ever tried to do that with me. One would think that misogynist cheaters are not that common in Berkeley.

Toyota squeezed my Priu in for two light bulb changes in their very full Saturday schedule so I could use the car that evening. The cost seemed exorbitant $150 for one front and one rear but they explained that on all makes of new cars its very hard to get to the front headlights. Why?My next question was whether to or not to get an extended warranty on a 2007 Prius with very low mileage. I found both the Service manager and the Finance Officer straight forward and helpful in discussing the various options.

Old school Center for Toyotas.

My overal experience with Toyota berkeley is great. They showed me the stuff I wanted to know. I have also got the reasonable price from them. The team in Toyota berkeley were also very helpful.

I have had a very positive experience so far

It was really good.

Ive always had positive experiences at Toyota Of BerkeleyThey also have another location next to the Target in Albany

In service location service manager ray Prasad is very nice person for giving value feedback of the car and he do well servicing and advicing about the car.Thank you Ray Prasad