I would like to thank Michael P. He did a money order fast and what took 20min at a different store in Washington, took him 5min. I helping a friend pay some bills and it was fantastic how he made a difficult thing simple. Also there was a lady who was less than organized and making a loud scene at the customer service counter for a return to the point she was making people waiting in line behind her leave from her antics. However, Michael helped resolve matters. I wanted to thank Michael for helping me after driving all day and how he took the time to fix an issue he was not responsible for, so great place for dynamic and helpful customer service.

Employees are usually polite at our local F.M., Good for kiddos and clean!

Not the biggest fan of this Fred Meyer, but grateful it is there.Pros: employees are usually great, location, open bathroom and art supplies I cant find at the other Fred Meyers.Cons: layout is not the best and the bathrooms are usually a mess.Suggestion to the management: please have at least 2 people dedicated to cleaning the bathrooms and the store. This Fred Meyer has gained a reputation, as from reading other reviews, for having dirty bathrooms. I used to clean bathrooms myself, and it makes a big difference to everyone.

Good place to get stuff just dont count on being able to use a clean bathroom when youre there. This one was the *cleanest* out of all the women stalls

Fred Meyer employee Javier who works behind the Deli counter is very professional, attentive and proficient.I had a great experience with this gentleman yesterday. So much so I thought that his manager should know and give him some recognition for outstanding service.Sincerely, Peter Mac

BUYER BEWARE! their Deli Salad is marked $6.99 lb but when they print the price sticker they are charging $7.99 lb. THEY DO NOT CHARGE THE CORRECT PRICE UNLESS YOU ASK THEM TO, if you dont notice it, you pay $7.99 lb. not the lower posted price of $6.99. They have been over charging unaware deli customers since I noticed it a few months ago. Instead of correcting the pricing I get excuses that its the way the system is programed so they just continue to over charge their customers, unless of course you notice and ask them to correct the price.

Usually it’s decent but lately their produce has looked horrible. There are flies swarming the onions (which are covered in black spots) and I just had multiple tomato’s get moldy literally the next day after buying from here. It hasn’t always been this bad so I’m not sure what’s up.

This is a huge Fred Meyer. I thought I had been to some large stores in the past. This place has a clothing department as big as an average size FM. The only down side to this place is walking everywhere. You will hit your step count goal here. I has able to find all the things I needed. Assistance from the helpful staff made it easy to navigate the large store.

This evening I picked up my friend, in her seventies, to take her grocery shopping. Ive been working since early morning, so this is the soonest I could take her.At 9PM in the evening, when most people are out of work and free to go grocery shopping, at this huge FM supercenter, they have only one person working a register, with a long line. We opted for the self checkout. Ive dealt with some ornery machines... But this one had an unresolvable issue with every item I brought to the scanner. There were only 2 bags left, and a line of 20 customers behind me with scowls on their faces looking at us like *we were the problem. We pressed the button asking for employee assistance as the scanner literally wouldnt scan any of the items--and yes, I know the groceries have to stay on the weight detector. No one came. We grabbed all the groceries and went to the end of the line with the sole cashier. We waited for at least twenty five minutes then were told that this line was closed and had to get in another one. The ice cream we had was completely melted. The container was sagging and soggy. The cold drinks were warm. I see a man in a wheelchair having to bag his own groceries. When we finally get done, the door we came in was locked. We had to go all the way around in the giant store. I finally left my friend and went to get the car, (she was starting to look ill) and have to double park to get close enough for her. I usually never shop here because the prices are so unconscionable, the ads and marketing are so cringeworthy and the service is irredeemable... . Glad my friend finally agrees with me.

We bought a bike. Nobody offered to assist us but the box was on the shelf so no biggie really. The cashier helped us with finding the coupon I knew about in the ad so we got a $170 bike for like $75. Happy kiddo!

This is the second time In a row I have come to pick up my prescription and the use of my dead name has been used. This is after explaining multiple times to the same person (Eva) that my first name is different than the one on my prescription.

Nicely remodeled. Good location.

Overall the buying experience is good. The store is organized and clean. They keep the area mostly free of Marketers and transients. The store had reasonable prices. Employees generally friendly.However, their customer service in the middle of the store is in much need of process improvement. Way too slow and cannot respond to a long line. They don’t call people in fast enough to support a lot of people waiting. Every time we need to return something we end up spending over 20 minutes in line. We often eat the cost and generally wished we had shopped elsewhere.

My Bestie said their restroom smelled like there was a dead body in there, but I do love my cheeta Champs outfit I got from there

Very busy huge store. I do 90% of my grocery shopping here.The meat selection is pretty good and has a large section for veggies. Theres a huge go green vegan section, have not checked it out but its several isles worth.Ive not bought clothes here yet but there seems to be quite a selection and open clear area.

Great one stop shop for most anything, good gas attendants as well

Convenient location, overall it’s a fair shopping experience. If you have coupons you have to have staff scan their badge to input them for you, which is annoying. The “call attendant” button feature in the self check-out lines doesn’t get you a fast response. I rarely get asked if I am finding everything alright by the staff, even though I know what I’m shopping for. All the interactions I’ve had with the staff have been positive.

Roman Catholocism central i.e. D-IR-T on top of dirt.

Staff are unknowledgeable and treat customers with disrespect. Take your business elsewhere. Target seems to be more progressive and humane. This is at least based off what happened tonight. Police even got involved. I will no longer be doing any business with this store and neither will my friends. Big L.

Always clean and well stocked. Cashiers swift and polite, the floor staff not so much.

Very slow customer service waiting more than half in hour

I love Fred Meyer. Everything is a deal.

Lots of people here but big enough store for everyone.

I came to this Fredmyers today requesting 20$ in gas but insted got charged130 $ for their mistakes then they didnt even give me any gas after chargen me 130$ maniger was respectful but the gas atendent were rude disrespectful I will never return for fuel agin now my account is over draft cuz tjeor mistake apl i got was 50$ in gas as apologize hem i paid 130

Came to get a key 🔑 made. I asked an employee who had just came out of the store if they still made keys 🔑 here and were they made in the same general area I had been before but years prior. He said yes. I told him thank you as I knew he must be starting his break. He said it was alright. As myself and my Service Dog 🐕‍🦺 went to the keys machine, of course, no one was there. As I stood there thinking 🤔 now I get to go find someone, when all of a sudden, the employee who was going on break showed up and said that he knew that no one was back here. He said that his break could wait and he knew how to make the keys. But what I couldnt believe was what he said. He said that he wanted me to be able to get back to work as I was probably on break myself.Touche!Appreciate your help Man !Wish I could remember your name to post, but I know I could pick him out of a Lineup.Haha 😄Thanks again!Jeff and 5 Roberts5 Guy Yard Care LLC

Social distancing amongst employees is almost non-existent. Went there last week and found FIVE store employees congregating in one isle opposite where I needed to go. They refused to let me down the isle safely to shop. They were Not shelving products, only talking. What happened to employee lounges?

I was helped by frank in the electronics department very helpful super fast an really showed he cared was so inspiring

Finest cashier experience. Red curly hair guy at checkout was super friendly and efficient.

Has a great shoe selection. Anything else you could possibly need prices arent always the best . But they have a great app though

So easy and affordable to order curbside pickup or delivery! Pickup is free if your groceries are over $35, and free delivery over $76. Not sure if theyll have that deal forever, but for now its a life-saver.

Closed all doors except back door, without indicating where to enter the store. Had to walk around the entired building from their gas station to the opposite side door.

Favorite Fred Meyers :)

Review of Order Pickup: It seems that regardless of what Freddies you go to in the Metro area, you’re going to have a poor experience. We’ve ordered pickup here a handful of times, and every time we have had problems. These range from the actual products picked to the waiting times. Some “highlights”: giving us cilantro as a substitute for parsley, 2 pieces of naan bread for 5 pieces of pita breads (thanks, my family of 4 were thrilled), getting broken eggs in two separate orders, being charged extra for a substitute salami at twice the price (when the substitution sheet clearly says the price will be matched), 20-minute waits after calling or using the app to check in, and never receiving texts to check over available substitutions. I’d say go elsewhere but, honestly, all area Freddie’s have lost me on the pick-up system. Can’t wait for the pandemic to be over so I can actually get what I need.

The pharmacy technician Rojin has a HORRIBLE customer service attitude. I went to pick up meds for my dad and was taken aback by her rudeness and tone. I had to help her add the pleases at one time. I am thankful that I do not have to deal with this on a regular basis. The pharmacist was so much better to deal with.

I came to exchange I was in store twenty minutes. Then store tells me closing in five minutes. I get to customer service To exchange and they said oh no it’s 11 o’clock we can’t help you got come back tomorrow. Seriously!!! This is bull! Help your dam customers I was on time Bad Fred Meyers bad. I’m not coming back Tom.

Its Fred Meyer, with low end clothing and average larger scale grocery store.

Monica and the people in the bakery are super rude! What happen to good customer service ?!Only reason why I come here is because its right by my hiuse but almost everyone that works here has a bad attitude

After placing a pickup order at 10 a.m. and scheduling a pick up at 4 p.m. My order was not ready. They asked after waiting for a have hour if I could return at 5 p.m. Upon returning at that time my order was still not ready. After calling the store manager they still didnt have my order ready. I will not patronize any of Kroger stores again.

Lots of merchandise, and produce and other food items.

Fred Meyer is a great place to go for one stop shopping and has all the departments you may need for everything in your house. Produce and meat products are excellent as well as their bakery and deli. They also offer curbside pickup of your online orders which is quick and easy. Earning fuel points is a great thing which also helps with the household budget.

Better watch out! No social distancing, employees with no masks, narrow walk ways. Its a breading ground for virus. I went shopping last night for food and at least 30 people came way too close half were employees. No one was washing carts, no wiping of any kind even at registers.

Parking lot is always a mess. They are using plastic bags even though we are still being charged per bag so that they can facilitate using paper bags

Although State of Oregon is now requiring the wearing of masks inside all businesses, Fred Meyer/Kroger is not enforcing the policy because they dont want to lose their almighty dollar. I will never return to any of their stores. I was also disappointed in the overall condition of the Beaverton store. I was in there in years past and thought it was a great store, but no longer. There were only two cashiers checking people out even though there were long lines.

Layout is confusing, and because you guys have a ginormous organic section now the variety of products is limited because you have double of everything, organic and non organic. Haven’t been able to find some pretty basic stuff

Normally a great selection of fresh organic food.

Home Manger is so rude to employees don’t apply for work

The help staff are friendly. The store is clean and well maintained. The price for gas is one of the best in the Beaverton area.

In and out with needed supplies

They never seem to have paper bags.There are multiple locations for many items. Theres 3 or 4 different areas to get salsa, hummus, sausage,...

Amazing and meat store. Great staff as well

Just to inform you, you might want to give security a new name.... Mr. Cash is a well known name.Your welcome!! I had to wait 11 mins for a simple corn dog, they should have checked the hot case and made more when they had seen they only had one or two left. The hot belly is really slow and NOT Prompt

The pharmacy at Beaverton Town Square is awesome. The pharmacists (2 gentlemen) today were so helpful getting substitutes for prescriptions that were not covered by my insurance. They made calls for me, looked up alternatives, and were so patient. I highly recommend this pharmacy. The entire staff was helpful. Other pharmacies would make me pay or go elsewhere but they made things happen for me here. They’re great.

Only giving 5 stars because Kelly is awesome she always makes my trips so eventful and exciting. I am thankful that she works here and is such a joy to see when Im there. She is absolutely the highlight of any Fred Meyer trip!!

Modern mega-mart clean well lit reasonable prices good quality food fast checkout large selection.

They have all kinds of things besides groceries. Clothing prices are HIGH! It gets fairly crowded for these COVID-19 times.

One of the biggest Fred Meyers Ive ever been to! Loved it. I also loved the fact that I could use my King Soopers card from Denver, Colorado here!

Great store and really good customer service every time I go. They stock everything, so its nice to get it all in one trip. Makes shopping with the kids easy !

Big place, Lots of little shops around the outside. Several entrances to Freddies.

Great produce section! This place is a bit on the crowded side, but they usually have what Im looking for. Photo electronics, home and garden, Home decor and so on.

One of the bigger Fred Meyers in the area. Excellent selection and all the departments. If youre not familiar with Fred Meyer, be aware that not all locations are the same size, carry the same products, or even have the same departments so call the store in advance if youre looking for something very specific. Also, this Fred Meyer location is often confused with another one just down the street (they are both on SW Beaverton Hillsdale Hwy), so be aware there are two stores within a few miles of each other.

The staff was very helpful toward me the three times I have visited in the last two weeks. They helped me process two returns without a hitch. They assisted me in getting a fitting room in a timely fashion. The bathrooms and the water fountain were kept clean. I have been to many Fred Meyers and this particular location continues the good trend of shopping Ive had at the chain. Thank you!

I was at this location Saturday, 4/13/19 around 12:30/1pm. There was a man unpacking produce and he was extremely helpful to not just me but all the other customers I saw him interact with. The female cashier in the first express checkout line (with the tobacco products) was also very friendly. Great experience, great staff. Thank you!

I find your customer service absolutely horrible. You say you are doing what is right for the customer but you are falling far short of that goal. I bought 2 pair of jeans on May 2 and because of vivid I coukd not try them on the clerk said if the did not fit bringvthem back . I brought them back the next day still folded as I bought them and was told they can not refund me because of Covid. Just hold on to the receipt and I will get a refund when they start acceptingvthem. Well I called again today June 6th and was told that unless I bought them in the last 15 days I could not get a refunds this time. That makes no sense. As a company you have no reason not to accept a refund. Now I am still out 100 dollars that I just paid on my visa bill and still have no jeans . this is a bunch of bull . I talked to the beaverton store manager his name is Rob. I asked for the reasoning and he said I dont really know,but that is our policy. Not real sure where the customer service is here. He could not give me any answers and said he will get back to me possibly Monday . what a joke of a company they have really gone downhill in the last 3 years.

Tony the watch is the BEST in the state. #1 he does all my watches. hes the best with GREAT customer service and prices.. LOVE the Service and prices...Never Bad Service.. #1

Great staff. Highly customer service oriented. Too bad they took out the ice machine however in the Deli. Thats disappointing. Great crew at the customer service counter but they never have enough help, quite often there is one person there, then they get into a complicated Western Union transaction and the bottom falls out and the line is twenty deep, while red vests wander around and shoot the breeze. How much does Kroger make on western union per transaction, its way too time consuming

I shop here at least three times a week. I like the selection and have never had any issues with the products. I often leave my son, who is 3 and a half in the play room with Ms. Sally or Ms. Brandi. Both of whom are very good with all the kiddos. Its a great thing to be able to just drop him in there and wander for a bit having a moment to myself. I go to other Fred Meyers in he area, but this is my favorite.

The service here is what really stands out. The employees from management down to entry level strive to make your visit a great one. You could ask someone stocking produce if a certain video game is available and they would do anything from pointing you to electronics to picking up a phone or radio to find out directly.Selection here is well above average and items are rarely out of stock. Produce and meats are fresh and of good quality. Also this location just recently finished a remodel which has dramatically expanded their Natural food section.Personally, I hear people tell me they dont shop here because its too expensive, yet whenever Ive compared it to their choice, Ive come out on top. Maybe people pre-judge or go solely by word of mouth and simply go to what theyre used to already. Im certain my family is in the poorest section of the local population and this is our choice for everyday shopping and grocery needs.If youve never tried Fred Meyer or its been awhile, just go once and see what you think. Id give them even more stars if I could!

This Beaverton Town Center Fred Meyer store is the best in our area.Tom, the terrific store manager and his 2 assistant managers create a customer friendly approach that radiates throughout this store; from Dusk the superb expert Wine & Beer Manager to Dave the superb Produce manager, whose well-trained crew keeps the produce fresh and the area sparkling, to Maggie & Kim at Customer Service, they all reflect the original Fred Meyers credo: keep repeat customers loyal and happy!As you enter this Fred Meyer Beaverton Town Square store, the produce section at the front looks so fresh and enticing that it beckons you in; you spend most of your time there dazzled by the sparkling array of seasonal fruits and vegetables; you have to buy at least two or three before you leave to do the rest of your shopping. Behind the scenes, the Produce Manager and his superb team are busy doing the hard work necessary to make this section the best in the store; you see them constantly refreshing, restocking, and picking over every display to make sure everything is first rate. They are the unsung heroes who make this produce section the best in this area and this store a shining example of Fred Meyers superb customer service.Dr. Michael Levine

@Susan Saxton: I find your review rather hard to swallow. I was also at Fred Meyer tonight, as was my neighbor, we also went to the garden center. I was also helped by Isaac. (Not the other person mentioned) I found him to be very helpful and polite. He was slammed with customers and going out of his way to help everyone.I have been shopping at this Fred Meyer for 9 years and have rarely experienced a lack of customer service. Even when there has been an issue, its not even close to the dramatic encounter you described. Have you considered that maybe the management is the issue?Seriously, calling out employees by name to get them in trouble because they were slow? Damn.Perhaps your majesty should go to Safeway. (Just not the one I go to please) Maybe they will roll out the red carpet and kiss your feet. And if they are busy and dont jump as commanded you can destroy the Safeway employees on the web too.Save your harsh reviews for truly poor service and real customer service issues.

Friendly staff always willing to help with anything they can. Easy to find items in one easy location-food, clothes, household, etc. Competitive prices and great sales. Plus their store brand food can be just as good as the national brand.

Decent prices and good employees!

The store itself is Ok with reasonable prices and a great variety of organic foods. However, I dont recommend using the pharmacy there. The stuff are nice but good luck getting your medicine on time even if you tried to get it via the auto system ahead of time.I moved the whole family to another pharmacy, such a hassle getting a simple refill.

The jewelry staff here is top notch. I worked with Mike, Fariba, and Stacie -- they were all amazingly helpful.

Anti maskers shop here, employees don’t enforce mask guidelines, do better Fred Meyer.

They have everything I need. The womens clothing is very affordable.Friendly staff that is always helpful. I can return things with in 30 days even without a receipt. As long as I used my rewards card at the time of purchase they can look it up.

They frequently sell expired and rotting meat.Highly suspect. They likely have lazy workers repackaging and redating old meat.

Great people . they allowed me park my truck over night. Really appreciate

Just had a cashier yell at me because I put my basket of groceries on the belt and make me take them all out super embarrassing and unnecessary then he packed so much stuff in one bag I had to grab a cart that I shouldnt have needed to get it to my car so the bag wouldnt break overall horrible customer service Ill never be back

The first few times I went to Fred Meyers, I felt overwhelmed. Its such a huge place and there are so many things to buy. But today I had a wonderful experience because Im getting to know where things are. Everything I need seems to be there, and the quality is good if not great. Cashiers are friendly and helpful.

Your sales on Tillamook ice cream ($3) and packages of Klondike bars ($2.50) was too good to pass up. Thats what brought us into your store. I think I spent over $50 on those items alone!I downgraded you because you didnt have sufficient staff to handle the holiday crowds. I couldnt find help on the floor. And the lines at checkout were too long. However, the gal who checked us out was the fastest, nicest, and most efficient worker wed ever experienced. I mean that literally. She should get recognized for that.- Blaine Vincent

Always find what you need. They do very occasionally have clothing that is labeled wrong (tag said small after purchase and wearing, Ive realized Im wearing a large) I have had staff be rude to me, but they change so much it isnt a problem. Their jewelry department is nice, and attentive. Located by a Starbucks, if you like that, but with a Petes inside why bother going to another store. They have a full deli with seating. The roasted chickens are a quick delicious dinner option. Still do the can returns and plenty of parking.

Very spacious store and decent prices. Ive never had a bad shopping experience at this location. Store is always clean and tidy and almost never busy. Customer service and checkout personnel are usually quite helpful and friendly.

I dont know about most to you but Ive been going to Fred Meyers since it used to be Mite-Fine Foods

My son (1yr old) was choking on his throw up, the Manger (older gentleman) stood by making sure everything was okay, came back with paper towels and a bottle of water for my son, helped us get cleaned up, and cleaned up for us. I appreciate him greatly for this, thank you for caring!

I go here to get the chicken Chipotle sausages which are the best ever. But they didnt have them!!! Other than that no problem.

Kind of disappointed in the staff and quality of toys this year art supplies should not look like its melting in the package and left for customers to still purchase.

Awesome

Good deals on Meat. Has a good organic vegetables section as well. Friendly staff parking lot is the only issue as it is difficult to navigate as people are stupid. It was just designed poorly, however Im sure they did the best they couldve with what that had to work with. And they are trying to improve on it.

A vast selection of foods and other items, housewares Garden materials groceries over the counter medications and a friendly staff

We love shopping at Fred Meyers they carry a lot of brand names we likeAt great valuesBut sometimes the items they show in there adds are not available in all or any storesAnd they dont provide rain checksAlso some employees act like its an imposition to wait on you (Seafood)Still enjoy the convenience of there stores

This Fred Meyer store at Beaverton Town Center has the best produce department in the entire area and the best customer service; the produce department is the centerpiece of the store; the superb produce manager and his well-trained staff make sure everything is fresh; the store manager and his two assistant managers set the tone for this store - hands-on managers who know how to take excellent care of customers; they understand the first law of retail - repeat customers; Maggie and Kim are deeply caring customer service personnel who go out of their way to serve all their customers; these are the reasons that make this store the best in this area.

SHOUT OUT TO JOY IN THE DELI! Everytime my wife and I come to the Deli, Joy always has a smile on her face and is always willing to help! We came during busy hours and Joy had everything under control when every one suddenly disappeared. Very disappointing how they left Joy hanging. But anyways I love Fred Meyer! Just needs employees who smile more often

At first I thought it was a fluke that the last three trips here they ran out of paper bags. Now two months with them running out of paper bags at the end of the day, I know that they simply don’t know how to order. Dumb thing to rate low over but it’s frustrating when you try to be eco-friendly and you’re forced to either buy yet another reusable bag which with inevitably not make it in your car when you need it or use plastic.

Yep. Even the mannequins glow.

I dont like buy 2 get half off sales and Freds has too many of these. I dont usually need two of what is on sale. It encourages needless comsumption. I do like their real sales when they have them.

A little bit more expensive then the other supermarkets but it is of much higher quality in taste and health.

Had everything I could need. Just a bit hard to find what I need when oatmeal is in 4 different spots based on the arrangement of the stars. Always busy, always new deals. Enjoyable.

I am the mother of Joe and is using my sons e-mail with a customer complaint. Two days ago my husband and I were at the check out stand at the Beaverton Fred Meyer with a request of purchasing a 50lb. bag of soil. My husband has a bad back and told him he is disabled and cannot lift it. The boy checking us out said he cant find it in the book of his skews and cant ring it up if we dont get it ourselves. Offered no help for us. So in turn my husband said you have just lost a sale. What has happened to customer service and sending out help for people who need it! I am not sure I will be shopping there again or recommending going there. Also this checker did not pack all of our groceries in the cart when we left. We did not come home with our eggs and honey we purchased.

Was a good trip. Lady at check out was pleasant. Can cat food was marked down.yea!

Freddies is such a great store. They have everything and the prices are good as well.