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Xpertech Car Care
1295 Tunnel Rd, Asheville, NC 28805, United States
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Xpertech Car Care

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S
Review №1

The best thing about Xpertech is that you can trust them to fix whats not working and let you know what might need fixing in the future. The key word is trust. They will give you options to save money AND they guarantee their work. I know this from experience. They also have fair pricing. This is the only place I will take my car. Great people. Helpful staff. They always also explain what they did. Ive been going here for 15 years. They are the best. Thank you to all the staff at Xpertech. You make my life easier and better. Im grateful.

Ch
Review №2

I picked Xpertech after a google search of Honda service locations in Asheville. My wife and I were traveling, and we needed an oil change for our CR-V. Xpertech worked us into their days schedule after I walked in at 8 a.m. I had a chance to observe their operation for about two hours, and I could tell this was a well-run, customer-friendly shop with an outstanding work ethic. Kevin, the owner, is constantly on the move, and he really knows his stuff. Made a point of updating me on progress of my work, even as he was handling other customers, taking calls, instructing staff and mechanics, and seeming to be everywhere at once. Gave a great impression of a true car guy. He made a point of letting me know of additional filters needing to be changed and tires that probably would need to be replaced in a couple of months. The shops work was excellent and very fairly priced. As I told them when I had paid and was ready to leave, if I lived in Asheville, they would get all my work. A great small business, and I highly recommend.

ma
Review №3

My name is Mary. I’m an RN from Myrtle Beach. My daughter Cristina just moved to Swannanoa NC for her freshman year at Warren Wilson. She called to say she was having issues with her car. We had seen Expert Car Care when I was there. She called to tell me that 2 of their staff members were so good to her. Kevin and Summer. Apparently Kevin saw that a bearing needed to be replaced or she could have had serious issues on the road. Summer talked to her about driving safely there. Very different than driving here at the beach. Price was very fair. Can’t tell you all how much this kind of service restores faith in good people. God bless.

Ra
Review №4

Absolutely top notch place. top of the line owner and great staff from the technicians all the way to the people that greet you coming in the door. Very Professional and they do outstanding quality work. I am very picky about who works on my vehicles but feel totally confident here. Fast service with high quality. They deserve more than 5 stars.

St
Review №5

So glad that my friend told me about this place! Im definitely a customer for life. They took great care of my vehicle. Im ready to go for fall into winter, and my car is running perfectly. Thanks again!!

Ch
Review №6

Kevin and his team are trustworthy upfront and worth the wait.

Su
Review №7

Top notch team. Always do great work at fair prices. Make an appointment, they are always busy, always. On Tunnel Rd. East of the Blue Ridge Parkway.

k
Review №8

Employees who careHad a wheel bearing going out while traveling and they worked us in to get us back safely on our way. The service was top notch and the work was at a fair price. I am a retired Cadillac Subaru parts department manager from Northern Kentucky and I would be willing to give them my service work if they where located in my neighborhood. Thanks for a job well done.

K
Review №9

Fabulous experience! Excellent repair work, very fair pricing, and great customer service. My truck handles so much better now. Price for replacing inner and outer tie rods was half the price quoted for just outer tie rods at another place. I’ll definitely be getting all of my service done here from now on. The owner, Kevin did my test drive and checked my vehicle over before I left the lot. This place is rocking busy so make sure you make an appointment.

Ji
Review №10

The team gets it done quick and correct. Best auto mechanics in the area. Thanks Kevin and your team.

Pa
Review №11

Not sure I listed everything theyve done for my SUV, no matter what the work was done timely and professionally. I have no complaints about this business and I would highly recommend them to everyone.

Je
Review №12

Fabulous place! Great diagnostics and great mechanics. They tell it like it is. Reasonably priced.

Th
Review №13

Kevin the owner is very knowledgeable. Honest work. Would highly recommend.

Mi
Review №14

These guys are the best. They are always honest and fairly priced.

Je
Review №15

We were driving from SC to Pittsburgh after a family holiday, when my husbands truck started to throw codes and lose power. After shutting it off and starting it numerous times we were able to limp it into the Asheville Ford dealership. Ford told us that it would be a week+ before they could get it in and wouldnt even hook it up to their handheld diagnostics to let us know what the codes were until then. The only good thing they did for us was tell us we could try Xpertech and that proved to be the best experience either my husband or I remember having with a car repair.We limped the truck over to Xpertech, again having to pull over and shut it down often, and upon arrival they diagnosed it within 5 mins as a throttle body issue. They ordered the part for us and to get our family back on the road ASAP, one of their service managers drove to Ford to pick it up to save time waiting on it to be delivered. While this occurred, the owner drove us and our small children to a coffee shop to wait for the repair to be completed. 2 hrs later, a tech picked us up at the coffee shop while he was doing a test drive on our repaired truck.We cant say enough good things about Xpertech and the amazing people who work there!

Me
Review №16

This place is wonderful. I never feel like Im being taken advantage of because Im a woman, they always do their best to be accommodating with time constraints, and are just generally really nice. Kevin, the owner, is always there and able to answer your questions. I always speak with Ben and he always finds a way to be honest yet funny when he calls with the bad news. Ive been going there for 15 years, I will continue going there until I move too far away. Highly, highly recommend.

Aa
Review №17

I couldnt recommend the top notch team at Xpertech highly enough. Our family has been taking our vehicles there for service, large and small, for years. And have had nothing but positive experiences. Fair, honest, transparent, clear. Everything you could ask for in an auto mechanic.

Fr
Review №18

Stop looking elsewhere. My friends have used this place several times, and Ive used them once. I do almost all my own repair, as well as repair my friends vehicles. When the repair is beyond my capabilities this is the ONLY shop i can recommend, 100% of the time, without exception. They are always busy, and for good reason! Yet they always take their time working with you, dont ever talk down to you, explain things and never rip you off or try to upsell you on things you dont need. This place is a real treasure.

La
Review №19

Xpertech is the best! Great service and very prompt.

Ro
Review №20

Great work for all your automotive needs.

Pe
Review №21

We had a hitch installed on our car. Although this place is very busy, we took this as a good sign. Make an appointment and dont be late. These people are serious, professional and do very good work, but are also willing to take the time to have a discussion about the work to be performed. In addition, the waiting room and restrooms were very clean. Very well managed. I would highly recommend this place.

Wi
Review №22

Highly recommend this place. My family and I have gone to them for years. They have always gone above and beyond to help us. Best shop around!!

As
Review №23

Amazing service, fast & friendly. This is a no-nonsense business and their mechanics are top notch.

Na
Review №24

I finally found a place to get my car serviced with trustworthy and dependable mechanics. It’s the same kind of service I had in PA for many years. I really feel like I am at home with Kevin and staff! I recommend them highly! Xpertech Car Care is where my car wants to go for service! Try it out you will love it!

Je
Review №25

Kevin and his entire team are incredible. I have a 2005 Corvette, and finding a mechanic I trusted was TOUGH. These folks went ABOVE AND BEYOND. I have found the best care service center in this area. Oh... did I mention Kevin senior has a Corvette also? And his son is also awesome, and the rest of the team. (Mechanics and office) totally blew me away. Thanks folks.

He
Review №26

They always are very helpful with honest information. They treat customer with respect and best in the area

Br
Review №27

Xpertech is one of the most reliable and professional mechanics I’ve ever visited. They are up front and honest and make you feel confident that you are in good hands. They always go above and beyond for me whenever I visit, could not recommend them more.

Cl
Review №28

Ive taken my truck here 3 times so far. Great work for a fair price. Most recently, they went above and beyond to help me out. Straightforward folks that dont try to BS you. Highly recommend!

Pa
Review №29

Kevin and his team are honest and take pride in the work they do.Great communication, good prices, quality work and just all around good people can’t ask for much more.Will continue to do business with them.

Ca
Review №30

Great place to have your car worked on. Highly recommend ..just try to get past the lady that answers the phone...very snarky rude.

Jo
Review №31

Quick, affordable, and friendly. Ill be coming back for sure.

Pa
Review №32

My girlfriend recommended them, they were very well organized & efficient. I went for inspection on my bmw. I was in and out in no time. Would definitely go there in the future.

Jo
Review №33

Xpertec put new pads and rotors on last week as well as a 60000 mile service. While driving home I though I felt a pulsing type feeling in the brake pedal. After giving it a few days I asked Kevin to take a look at it. The rotors were out of round (Im not a mechanic but I think that describes it) and even after several days had not been broken in. Today Kevin not only had new pads and rotors put on but also put on an upgraded brand. I trust Kevins honesty and will always come back to Xpertec. Thank you to the mechanics and Kevin.

Zo
Review №34

So impressed with this operation and grateful to have been referred to them. They were able to squeak me into their schedule early due to my circumstances - and they got my car repaired within hours that same day. Remarkably EFFICIENT, friendly and so reasonable. Great owner, great staff. Thanks!!!!

Ma
Review №35

Traveling and broke down on side of the mountain. Xpertech worked us in to their very busy schedule and had us fixed and back on the road before lunch. Cant say enough good things about this business!!

Cl
Review №36

Been using xPertech for a few years now and always happy with their service and customer focus. They are sensitive to the cost and planning problems of car repairs; always looking for ways to help find a safe reasonable path to getting repairs ranked in priority and get you back on the road. They are busier and busier all the time, so make sure to call/plan ahead.

De
Review №37

The only place to bring your car. They are awesome.

Ge
Review №38

Quality work done by friendly knowledgeable people !

a
Review №39

Top Notch! Best in Asheville! Been going to Kevin & his crew for more than 7 yrs now. Hes worked on my Volvo V70, two Corvettes, a Crown Victoria and my 80 Chevy truck. All work has been impeccable. Hes the Only place I trust after being failed by many others.

Ta
Review №40

A truly honest business of integrity. I have been a customer for going on 10 years and always satisfied.

RO
Review №41

While traveling from ATL to Asheville our truck started to overheat. We called around town to find a reliable repair shop and didnt feel confident in our findings. We then asked the locals where they take their vehicles for repairs and hands down it was Xpertech. We took a chance. This team is very professional and went out of their way to get our truck into the scheduling and diagnosed our repair. We agreed on the findings and was happy with the repair and cost of everything. Additionally, we unexpectedly received value added services to insure we made it back home safely. I highly recommend this shop for any repairs. Top notch group!

Da
Review №42

Many businesses would benefit from taking a page from these guys playbook. My truck came back with a floor mat and a steering wheel cover and the woman that checked me out even cleaned my card before returning it to me. They are the best around. Knowledgeable, honest pricing, and easy to deal with. Kevin is a machine! Thanks to him and his employees!

Ke
Review №43

Best car repair in town!

Al
Review №44

Kevin and his team were courteous, patient, detailed and professional! My car runs so much quieter. Happy client - I will be back!

Ma
Review №45

Fast and convenient.

Ke
Review №46

These guys are the real deal. No BS, no overpricing...honest and fair business. Will never go anywhere else.

Ca
Review №47

Such nice, honest people. David thoroughly checked out my car for a long roadtrip and I couldnt be happier.

Sh
Review №48

I wish I had found Expert Tect years ago! They are the absolute best. Was referred to them by a mechanic friend and they did not disappoint. Not only do they offer incredible customer service and are also genuinely good people, but everything is fairly priced too (a rarity these days with car care). Their front desk folks are absolutely delightful and always make me smile when I get a call from them. (Seriously. Make me smile when telling me what’s up with my car? That’s a skill.) Anyway. They’ve got a customer for life over here!

Ja
Review №49

Great work, great staff. I drive from charlotte to get my truck worked on here.

Te
Review №50

These people are fair, fast and professional...make an appointment today for an excellent experience.

Re
Review №51

Wonderful service and repair handled so professionally. As an out of town traveler with car trouble, I had a great experience with these guys. Give them your business!

Vi
Review №52

I have been to many mechanics and I have to say this is by far the best mechanic in the area. Time after time they have always been able to solve issues that other mechanics seemed to be unable to do. They are very honest, always have competitive pricing, and really want to help you rather than take advantage of you like most other mechanic shops. Highly recommend!!!

Do
Review №53

Expert mechanics, fair and honest.

St
Review №54

Ive known Kevin and most of the staff for many years. Great work, very fair and honest.

Ma
Review №55

Great service, knowledgeable staff and mechanics, friendly service, clean environment, and reasonable prices.

Su
Review №56

Neighbor recommended for all car care. We went for inspections. Fast, corteous

Ba
Review №57

Having moved to East Asheville, I asked friends and acquaintances who they use for car care. Xpertech was the 1st choice of everyone I spoke with. I drive an older model (2010) and I want to treat it well and stay on top of issues that are bound to pop up with an older vehicle. The team at Xpertech help me do that, whether its a needed repair or preventative maintenance. I trust them to deliver quality service at a reasonable price and in a personable manner. The best!

La
Review №58

I didnt even have an appointment and they squeezed me in. Communication and turn around was amazing and for a very reasonable price! So grateful for these folks!

Ke
Review №59

They are honest and priced Fair enough to get a Mini Cooper constant service.

Ch
Review №60

Good work, good value. It took a long time this time because they ordered a wrong part. But usually theyre fast. Would use them again; trustworthy mechanics.

su
Review №61

This is the best place for you and your car...trustworthy, high quality mechanical and other automotive wisdom at a fair price. Helpful, friendly staff, good coffee! One less thing to worry about....be kind to yourself and your car.

Da
Review №62

David one of there mechanics is the best a honest person very knowledgeable and polite never does work that does not need to be done and will help in anyway that he can i really cannot say enough great things about this person A+++

An
Review №63

I was going through Asheville when my car started acting up. They immediate took it in, called with updates, sent pictures over text, and I was back in less than 2 hours with 4 new tires, new front brakes, and a diagnostic on a sound that had been there for a while, all for less than I would normally pay for just the tires. Overall wonderful and quick experience!!

An
Review №64

Another great job on my Subaru. I love this place...a friend recommended them to me and now I tell everyone about them too. Even though they seem to stay busy every minute they are open, they consistently provide outstanding service for a genuinely fair price. Bonus: they recently remodeled and the new, open waiting area is comfortable and inviting. For me, that shows a real appreciation for the customer. LOVE THEM!!

su
Review №65

I have just bought a car and the former owner had used Xpertech. So I took it for routine maintenance. They were wonderful to work with and amazing customer service!

Em
Review №66

Took my Subaru Forrester in for repairs- ball joints and alignment and they did an amazing job at a very reasonable price. The staff were friendly and helpful. I will definitely be taking my vehicle there for any further mechanical problems

Mi
Review №67

Two of my closest friends and colleagues both recommended Xpertech Car Care when I asked who they trusted for car repair. I understand why after my first appointment. Both Kevins where attentive to my requests for repairs and advised the most necessary repairs based on the age of my car. The service was quick and I was keep in the loop during the whole process. No surprises! Repeat - No Surprises! I will be taking all of my cars to Xpertech moving forward.

Bi
Review №68

Kevin is fantastic. I had a issue that was hard to identify, Xpertech spent hours figuring it out...saved me a bunch of money in parts I wouldnt have needed. Thanks yall. :)

Ma
Review №69

Great job. Fair price. Will definitely be back.

Ke
Review №70

Professional, Friendly, Knowledgeable, Very Reasonable on Pricing and Quick Service.

Go
Review №71

These guys are great. They quoted me on a price to fix an overheating issue and the parts ended up being $100 less so they charged me less. Any other mechanic Ive been to would happily take the money and not say anything. Thank you.

Br
Review №72

On time, well communicated, and repaired expertly. This 2005 outback runs like a charm.

Ve
Review №73

This is the best car care service, that I have ever experienced. Kevin is great along with his staff.The price for parts and labor are fair.I had my car work on by another so called good car care service. For the same situation .And Xpertech fixed it for half the cost.. I will only take my car too them only in the future...I want mention the other, just because I believe in Karma....

Pa
Review №74

Been using these people for decades. Great folks. Very professional.

Kr
Review №75

Oh man I love this place. This place saved my road trip!!! All the staff is amazing and friendly. Thanks for getting my truck to Mexico!!! You all ROCK!!!! My tundra and I thank you for fixing her issues so quickly on a Friday!!! I will always recommend this company to everyone!!!!

Al
Review №76

Fast and fair service at a reasonable price. Had to have alternator replaced and they did it faster and cheaper than the other garages I had called said they could. Would definitely recommend using them.

Do
Review №77

Very nice experience at Xpertech! I found Xpertech through a recommendation on Nextdoor social media website. My 2005 Lexus RX330 had a problem with the radiator and needed replacement. I towed it to X and the communication with Ben was clear and concise with pricing before the job started. I compared pricing with the dealership, in addition to other recommendations on Nextdoor, and found X to be more reasonably priced.The cost was important to me because this is the first time I have ever owned a vehicle with 165,000 miles. It was either I find a good, honest, reliable mechanic and keep the car I LOVED or sell it and buy something newer. So happy I found Xpertech! Now, I have high hopes for my car!.So a month after my radiator replacement, it was time for a major maintenance. I needed the timing belt and water pump changed, along with transmission drain/fill, oil change, 3 old belts replaced, engine filter, etc. Kevin and his team completed the job in in a very timely fashion, around 6 hours and, again, at a great price! I dropped it off the night before my appointment and it was ready by 1:15 the next afternoon!Keep up the good work Xpertech!

Ke
Review №78

These people are great! I feel like I can trust them, and they do very high quality work. Their prices are reasonable, though not the cheapest. Their diagnostics are thorough. I feel in this case you get what you pay for: skill, honesty and good precise work. Everyone there is respectful and kind, and I’ve never felt like someone was talking down to me for being a woman. I would definitely recommend them.

La
Review №79

Awesome place! Worked quickly, prices are right, and they even recommended work for us even though we were only passing through and they wouldnt receive the work. Cozy waiting area was a solid touch.

Ji
Review №80

I had Abit of panic thinking about having to make a long trip to visit my wifes aged mother. Especially during the pandemic. I called Xpertech at the last minute and told them I was concerned about my leaky water pump. I didnt want tobreak down a 1000 miles from home. They took my car the next day and I had a great trip and no problems. I trust Xpertech with my car and the maintenance. They telle if I dont need repair as well. They are honest and fair priced

Br
Review №81

In and out, gave estimate on additional needed repairs, no pressure to make decision immediately

Ra
Review №82

They are amazing. Our whole family comes here. Kevin is a good guy and ethical. So many times he has saved us money. All of the staff are great, this is the only place I would bring my car.

Sa
Review №83

Far and away the best experience I’ve had with a mechanic. My car was due for inspection but failing for a check engine light. I had taken it elsewhere initially and was quoted a significantly higher price. The owner, Kevin, and all of the staff at Xpertech were wonderfully helpful and got everything taken care of in a timely manner and for a reasonable price. I will absolutely be coming back here for any work I need done in the future!

Pe
Review №84

Love the techs very polite had my car fixed under an hour

To
Review №85

Nice people, family owned and operated. Trustworthy and get the job done right .

AN
Review №86

This establishment was recommended by a good friend and that recommendation was validated by my car dealer who has his own service shop! This place is awesome, quite simply. Everyone here cares about cars but more importantly, they seem to care about people too. Hard to find in todays world. I will never take my vehicles anywhere else from now on. Highly recommend!

De
Review №87

Recommending by a friend. They told me it was a ways out to make an appointment.. but when the owner overheard it was my brakes he chased me out to drive it and check to see if it was an emergency... they where metal to metal in the back.. he took my truck in right then.I am very thankful Ill be driving safe now.

Am
Review №88

They have always been. Very good to me.

Er
Review №89

They really take care of all your car needs. They go above and beyond to get the job done. Theyre loved and theyre always busy to prove it.

ga
Review №90

I have been taking my cars to Expertech Car Care for 10+ years. Recently I took in my Toyota 4Runner with 191K miles which needed new timing belt, tune up, tires, and exhaust manifold. They did professional work and the car runs great. I will use Xpertech for years to come.Kevin is extremely knowledgeable and resourceful. Customer service is excellent. This is a busy establishment and I am always impressed at how well they do managing the volume. Thanks for all the years of great service!

jo
Review №91

I moved to Florida and still go back to Asheville for service while I visit friends and family. HONEST REASONABLE AND VERY RELIABLEThanks Kevin and your wonderful staff for treating the customers right.

Wi
Review №92

These guys are awesome! I am from out of town and came to this area to buy a car, I wanted an independent mechanic shop to look it over before the purchase, so I took it to them based on their good reviews. I was not disappointed, they were very honest and objective, and they took me back and pointed things out for me while it was on the lift. Even as I talked to customers in the waiting room, they said these guys were fantastic, one guy said he had been going to them for years. I highly recommend!

JI
Review №93

These guys are so great. A tire I got was flat and they fixed it with a brand new tire for $20.

Oo
Review №94

Kevin and the team are great. Fair and honest in an industry that is often times not. Taken 2 different vehicles to them multiple times over the past 5 years or so. Definitely would recommend.

vD
Review №95

If youre looking for a honest mechanic then this is the place for all your automotive needs. I have been going here for almost 2 years and they always deliver the goods with more knowledge than any other mechanic in or around the surrounding area. You will not be disappointed.

Br
Review №96

Amazing place! I NEVER worry that I may be getting ripped off at this place. They go to extraordinary lengths to bring you top notch repairs at more than reasonable prices. My wife and I refuse to go any place else. Its a great feeling knowing that you have a place to take your car, that can be trusted.

sa
Review №97

As a couple owning a 22 year old Toyota Tacoma, we have been to quite a few mechanics. However, we have never been to a mechanic that is as prompt, honest, reasonable, and diligent as them. They always do a wonderful job! It is truly refreshing to have a mechanic that is as great, and trustworthy as these guys. I recommend Xpert Tech to everyone and anyone. There is a reason they have so many 5 star reviews. We will always stay loyal to them!

Mi
Review №98

These folks have been taking care of us for several years. They even took care of a problem with my grand daughters car in another state. Helped her find a good mechanic, saved her $$ while she was in college. They are professional, VERY NICE and efficient. Highly recommend.

Be
Review №99

Best mechanics I have ever know anywhere, and totally honest too which is reeeeeaaallly hard to find. I dont let anyone touch my car except for them. There is a reason why cars are always overflowing out of the parking lot. :)

de
Review №100

Excellent, as always!!! When you come in, youre treated with the same type of sensitivity as you would going to the doctor!!!

Information
5 Photos
100 Comments
4.9 Rating
  • Address:1295 Tunnel Rd, Asheville, NC 28805, United States
  • Phone:+1 828-298-3612
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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