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Vandergriff Toyota
1000 W Interstate 20 W, Arlington, TX 76017, United States
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Vandergriff Toyota
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Ai
Review №1

Great experience. We went hunting for a new SUV and the sales representative Elijah took care of us. The service was efficient friendly, but professional, he made us feel comfortable answering our questions and doubts. And Devon, the business manager, navigated us easily, and fast!, through the whole process. He even gave us a great tip to manage the payments and save time. Highly recommended.

Ja
Review №2

Never thought I would see myself leaving a 5-star review for a car dealership, but here it is! I came in 6 weeks ago looking to trade-in my vehicle after looking online and finding what I wanted. Within minutes I ended up with the Internet Sales Manager (Kory) and could not have had a more pleasant experience. He was very friendly, communicated clearly and to the point and made me feel comfortable with the whole process! To make the process even better, the finance guy I ended up with was just as pleasant, friendly and communicated so clearly. Maybe I just got lucky, but Vandergriff Toyota is a 10/10 for car buying for me!

Jo
Review №3

Eli Hall did a great job for my wife and I. We were in search of a ‘21 Toyota C-HR and he found us one that my wife absolutely loved. Truly grateful for his tremendous work ethic as well as his great personality. I would definitely recommend people to look for him!

An
Review №4

Walked in with my wife just wanting to look around and get quotes. A few hours later we ended getting her dream car! Tommy and Prosper in sales were the best. They both did a fantastic job at helping us get the best possible deal. When it came to finance, David did an excellent job on explaining everything. Overall, our experience was amazing, and we will definitely recommend this dealership to our family and friends!

Mo
Review №5

I appreciate the efficient and direct conversations that resulted in getting my first brand new car in a very long time. I love the RAV4 and am replacing my 2009 for a new one. Thanks to A.D. for his help - he made the process easy.

Ja
Review №6

The salesman Eli went out of his way to make some My Wife and I was happy. I recommend talking to Eli at Vandergriff Toyota if youre looking for an affordable vehicle. Heres mine.

Lu
Review №7

I had a great experience. I had the pleasure working with the sales representative Elijah who helped me get my new truck great guy willing to go the extra mile to get you the deal you want or close to what you were wanting I highly recommend this place

Ay
Review №8

I had called in before I drove all the way an hour for test driving a car. The representative said yes we have it available for a test drive and you can come in today. We drove here and the representatives says we don’t have that car that you wanted to test drive. But we have an alternative car and argued with us. His name was Brian Glotfelty and he wasted our time showing different different options when we had our mind set for a specific car.He even tried to us to find an inventory from Oklahoma and forced us to finance it before even looking at the car or taking it for a test drive. Like who in the world wants to spend $40k and run their credit without looking or taking a test drive?Don’t waste your time with this people. They will just lie to you to drive you to their showrooms and show different options. Wouldn’t recommend to anyone!

Ad
Review №9

I had the easiest most stress free time buying my vehicle I most definitely will send customers to them. Thank you so much for making my experience a great one.Thank you Abdul

Ka
Review №10

Best car dealership experience I have ever had. We were greeted by Donnell Johnson a sales consultant. He helped me get my vehicle assessed and was able to offer me more than what I owed which was wonderful. He then worked hard to find me a vehicle in the price range discussed with the features that were important to me. He worked with his sales manager Ariel Yepez who was sincerely kind and also worked diligently to get me what I needed. Finally we sat down with Pedroantonio Silva who got me an amazing rate and a payment I was able to afford with warranty and added benefits. I would highly recommend this dealership and especially these employees who helped me have a great experience. So thankful for them all!

Ja
Review №11

Ive always been taking care of well at this location. Ive had my oil changed regularly since it came with the car that I purchased there. And all of the checkups have been done on time and they made sure they were done well. This most recent time they even got it done it in a very timely manner. The only thing I can say I wish for is the good old days when they had snacks along with a better coffee machine. But thats just Petty yearnings.

Mo
Review №12

I am not the person to leave reviews but my experience with Toyota has been GREAT!!! From sales men Raul and Kennedy to finance Ahmed! These 3 men are awesome and deserve 10+ stars! Highly recommend them during your service! They explain everything in detail and have all the answers to your questions! My husband and I left Toyota with their help feeling comfortable/satisfied with our vehicles!👍🏻

Da
Review №13

Customer service is wonderful specially with salesman Mike Hernandez, I thank God I’m so blessed and thankful, I was going through a hard situation, I had no car for a whole month, since I got into a car accident I was looking around for a good vehicle at a good price, my salesman handle it very well, they took care of me with a reasonable price and a great vehicle I’m very please, with them I highly recommend them, @ Jim Le thank you for having Mr. Hernández working for you guys his a great salesman, very professional salesman, thank you for taking care of me. I really appreciate it. Thanks and God Bless.

No
Review №14

Best experience ever!! Super sweet people from the moment i stepped ground. Was greeted by almost ever worker I saw. If you are looking for a person to get you right quick and easy I recommend Abdul! He was eagered to help, and was serious about finding the perfect car for me. 15/10 would recommend ❤️

Li
Review №15

Prosper in sales was the best he will work for you on your side to help you get the best deal in the nation. Then you get to finance with David where he will get you the best rate that no one can even get close too. Great dealership second purchase from them definitely a returning customer

Er
Review №16

We would like to thank the Vandergriff Toyota staff. Our salesman Eli and our financing guy Mr. Hall met us half way and made the deal happen. My mom, bro and I are happy about such professional and organized service. We will return in the future.

Mi
Review №17

Been going to Vandergriff Toyota in Arlington since 2018 we have bought 5 vehicles here. Ask for Karl as your sales guy. We bought 3 cars from him. I would definitely recommend him if you’re looking for someone that will give you a great deal every time and is very knowledgeable. He answers all your questions and is very personable. Definitely coming back in the future.

Ro
Review №18

Awesome help especially Raul he helped me alot thanks for him I wouldnt be riding the car I have today

K
Review №19

Everyone was very friendly and helpful. We returned a leased car and got a new leased car. The brand new newly delivered car had moisture in the headlight but we were told this could easily be fixed if it did not clear up on its own. We have purchased and leased cars from Vandergriff for many years and we have always been pleased with their service.

Ja
Review №20

HORRIBLE SALES AND CUSTOMER SERVICE EXPERIENCE!!!! Mike Hernandez got me ready to get into a vehicle on a Saturday a couple weeks ago but they had to do the servicing over the weekend and I was going to be able to pick up Monday after I got off work, however come time to pick up vehicle, I was constantly given the run around for the next few days. Thursday came around and my sister came with me and said the hell with their services!! My brother in law is going to do a YouTube review on Vandergriff Toyota. Highly recommend NOT TO GO FOR A VEHICLE.

Ry
Review №21

Clear, attentive, and simple. That how I would describe my experience at Vandergriff Toyota. Eli was especially helpful. He helped me find exactly what I was looking for in a knowledgeable and no-pressure environment. I would recommend Eli to anyone looking for a vehicle.

Ke
Review №22

Arturo was fantastic! I was looking for a specific vehicle that he located for me, made videos of and followed up like a champ. He’s really great at his job.Pedro set up our contract and though I came in with financing from our bank, he found me a better rate and even got some additional coverage included in my deal.We are super happy with our purchase. This is the third car we bought from Vandergriff and thanks to your awesome staff, it won’t be the last.

Aw
Review №23

Horrible experience will not recommend anyone to purchase a car from here. After getting approved and signing all paper work and paying my down payment they decide to cancel the deal a day later and tell me I cannot have the car. After all the process was completed. Horrible management. Stay away from this place definitely a huge scam

Ka
Review №24

As far as customer service goes, Chris B. the service manager is great with satisfying the customer. He has a trustworthy attitude and he took care of my concerns when I was extremely disappointed with another Toyota service center. I am now willing to drive my vehicles 15 miles passing all other Toyota service center to have Chris and his team service my vehicles.

Si
Review №25

In this time it is a sellers market. Less cars and inventory than ever. Vandergriff worked a deal with us over the phone. When we got in, they tried to switch the price around. While that was not appreciated they got back to the right price and accomplished a good deal for us.They could have sold this car to someone else for more without trouble but stayed the course and showed integrity. Highly appreciated!

Ha
Review №26

Fantastic service! Very professional and courteous. Thank you!

Ga
Review №27

I came in to explore trading trucks. They had 3 Tundras “marked down” by $5,000. I mentioned the discount a couple of times to the sales rep and asked him if they were doing that to clear out the old Tundras for the new. He indicated that he thought they were and that it was a great deal. Imagine my surprise when I learned the next day that this great discount was simply MSRP. They had marked it up $5k over MSRP and marked it down again. The bottom line is that they were inflating the price, then discounting them back down and selling them for full retail. It’s the oldest game in the book and shame on me for not catching it before I closed the deal. The thing that aggravates me is that I actually was wanting to wait for the new 2022s. The old Tundra is a great truck, but the mileage is horrendous. However, I was enticed to buy the 2021 on the basis of the “discount.” I thought it would give me enough extra equity to make it worthwhile. Now, I just feel sort of cheated. Don’t get me wrong, I got a fair deal and was treated well by the staff. But it is these kind of tactics that make people hate car dealers and shopping for cars. I know it’s a tough racket and I’m empathetic. But what I value most in a dealer is honesty and integrity without all the games. I just don’t feel as though I got that on this particular deal. I’m not unhappy with the truck, but I would have liked to have been told the truth about the “discount” so I could have made a better informed decision about which truck to buy. It’s easy to make a sale, but harder to make a customer.

Se
Review №28

I have bought 2 vehicles from Vandergriff Toyota not only because I got a great deal but the service department is a perfect ten every time. My vehicle couldnt be in better hands. Thank you Chris Bruder and Mauricio Reyes for always doing better than any other Arlington dealership service department! I have taken my other vehicles to other dealership service departments and theyre unclean, no coffee, over priced, no customer service and lacking in the personal customer experience. These guys treat me like they appreciate my business and are glad Im there and not just customer #22. Thanks guys keep up the great work and Ill see ya next oil change.

Sa
Review №29

I went in looking a car and had a set budget, I spoke with Jonathan and he was more than understanding with helping me choose the right car, I got all the features I wanted and more ! When I went to the warranty end for my car I was helped by Marvin, he was the best! Understood my budget and helped me get the best warranty for my car and answered all my questions I had for the warranty . Both Jonathan and Marvin were very patient with me and answered all the questions I had ! So happy with my new car and the helpful staff ! Thanks guys ! :)

Ru
Review №30

Took a drive to Vangergriff, after a quick phone call, because they had the cars we wanted. It was a tough choice, but after test driving, we made the best choice for us. Sales rep Dalton met us on arrival. Professional and knowledgeable, he walked us through each car choice. Well be back in the near future. Thanks for a smooth process and getting us rolling in a new car! 🚗

Re
Review №31

Shaun Alexander was amazing! He helped us get exactly what we needed and was completely honest and transparent. He was super friendly and professional. That was the best experience I’ve ever had at a dealership. Definitely worth driving 2 1/2 hours for! I will definitely go here for the next vehicle I need!

so
Review №32

I’m too sleepy to say what I really want to say. This place is awesome and I would highly recommend anyone to come here! I was able to get my first car (2018) with no credit history, I didn’t even need a co-signer. My down payment wasn’t bad at all, and my monthly payments are affordable considering my situation. If you’re looking for a car this is definitely the place. Just ask for Prosper….he is awesome!

An
Review №33

Vandergriff Toyota is an amazing dealership! All of their staff was patient friendly and helpful. I highly recommend them if you’re looking for a new vehicle. Kory was our sales associate. He took time to get to know us and what we were looking for. He also helped us get the best deal possible without going over budget. He’s awesome!

Me
Review №34

Kory Kusick was a wonderful sales man. He was professional and personable all while helping me get a fantastic deal. I would recommend Toyota Vandergriff and Kory to anyone looking for a top notch car buying experience.

Be
Review №35

I have bought several new cars over the years, but NONE, I will repeat NONE, we’re as easy and straight-forward as my experience with Austin Rines, Devin, & Company yesterday evening. They were pleasant, professional, and even stayed late to get my questions answered and everything taken care of and get me into the car that I wanted. There was no pressure to take or accept anything that I did not really want and Austin worked double time to locate a car in another city that had everything I needed. I am so appreciative and can’t give them high enough praise. I will not hesitate to recommend them to my closest family and friends!

a
Review №36

Our sales associate, Austin, was helpful, informative and interested in meeting our car needs. He really listened to what was important to us in a vehicle. He communicated with us and kept us informed on availability of the vehicles we were interested in. We’d gladly work with him again.

Ci
Review №37

Very thankful to have worked with Austin and Alex. I left very happy and I love my new car! Thank you again for a easy process and experience!

Th
Review №38

Was looking for a truck and Peter Nguyen was very helpful throughout the transaction. He was knowledgeable and took his time to answer all the questions we had. Overall very pleased with our purchase!

Me
Review №39

I was interested in a used vehicle. Beyond the listed/advertised price they added $1800 for what it cost them to get the car showroom ready. Then looking at the finance quote it was 2 percentage points higher than my bank quoted rate. It was a 1980s used car experience. Do yourself a favor & skip this dealership. Money gauging, buyer beware type of place.

He
Review №40

Ismael Abdur Rahim and Josh are great. They need a grade.

Je
Review №41

Whats a excellent experience the people the works there are really friendly

J
Review №42

My wife was working with them throughout the day we got there to finish up the paperwork we were in and out in less than an hour she came out with the car she wanted shes happy Im happy. Thanks to Antwan Hicklen for helping us out you the MAN. Best service ever and we had gone to four other dealerships before purchasing a car here.

ma
Review №43

Both Kory and Mike was amazing people to talk with, highly professional and know their games. Especially Mike was very friendly and co-ordinating. This is my first vehicle that I bought from Toyota. Highly satisfied with the whole purchasing experience. I would always recommend my friends and families to visit Vandergriff Toyota to get the best deal.

da
Review №44

First off, my salesman Eli Hall did a wonderful job. Gave me a great deal on my trade in and made my purchase go very smoothly. He gets 5 stars. I recently had to take my car to get serviced and had a few issues. The manager Chris made sure to take care of the issue and kept me updated along the way. Will definitely be back.

ji
Review №45

My only complaint is I spent a bit more time than I wanted to do to get loan finished. Aside from that good customer service and atmosphere.

Du
Review №46

I was very happy meeting the salesman Dalton Wilson, he went out of his way to make some me happy. I recommend talking to Dalton Wilson at Vandergriff Toyota if youre looking for an affordable vehicle. Thanks again Dalton Wilson for the great job which helped me alot

Fr
Review №47

I had a terrific experience at Vandergriff Toyota! This is the second car I have purchased from their location and the experience has been wonderful each time. They were able to provide me with the car I wanted and actually found a lower loan rate which will ultimately save me lots of money! Thanks again Vandergriff!!!

Je
Review №48

Theyre really friendly & helpful. Still waiting on a passenger rear view mirror that was missing from my purchase. Also I didnt see a major crack in the front right side of my windshield. These issues have yet to be addressed. If anything They should discount the price if I have to make necessary fixes myself. I have a $500.00 deductible as it is. So that amount should come off of what I owe.

Ke
Review №49

Be very careful, they changed my finance company without my permission. I didnt want my car financed with Toyota and they did what they wanted because it serves them better than it serves me. I need to ensure that the rate is the same and if its not they will be getting a formal complaint with the state.

Je
Review №50

Thank you Austin and Kory for a great experience and costumer service

Ch
Review №51

Shaun A was the absolute best. He made this experience less stressful and fun. He is very professional, personal and polite. Theres no fluff with Shaun, he is a straight shooter. Go see him!!!

Ja
Review №52

Shaun and the whole team is amazing… they welcomed me in. I was in a bad situation when I walked through those doors at Toyota. Shaun went above and beyond and got me out of the storm I was in with my previous dealership and the headache of my old car. Shaun showed connection with my interest and wasn’t just looking for a sale. I would recommend EVERYONE to go get the experience. I didn’t think I was pulling off the lot the same day with a new car. He knew all details and was effective and efficient with the whole process.

50
Review №53

WORST EXPERIENCE EVER!!!!I had same experience as one other person posted who posted his review in regards to them lying about the base price. They are just trying to exploit the current situation of car shortages by bumping up the price and trying to see how much money they can get out of a customer. But, they better be transparent about it and say openly that this $8-$10k extra that they are charging is market adjustment rather than lying that Toyota has increased the price and the correct price is not reflected on Toyota site. What BS :)I got my car from another dealership at MSRP price with base price matching the price on Toyota website. I will be spreading the word among my family and friends to stay away from this dealership.

is
Review №54

We went into the dealership, just to look around. That was until we found our dream truck! We didn’t think that we would be walking out with a vehicle that same day, but let me tell you, they want your business!!! MIKE STINNETT & MARVIN HALL ARE THE BEST!! Since the moment we walked in they were both respectful, personable, knowledgeable and upfront with us! Their customer service is through the roof!! They have made eternal customers out of us. Thank you for helping us find what we needed!!!

Mi
Review №55

These people are crooked, My mom Bought a brand new Toyota tacoma $ 38000,00 and she bought the car in insurance for $ 1000 but she bought her car to change the oil they said my mom car have a staple that voids the insurance. Be careful dont buy a car from them, they are trying to steal your money.

Ke
Review №56

Karl (sales) was very helpful in helping me get the car I wanted! Mike (Assistant Sales Manager) was very friendly and helpful with initial paperwork. David (finance) made the paperwork and financing go very quickly. Vandaral (Manager) was very friendly and helpful in working out my trade and price of new car.Every person we encountered was very friendly and professional- even those we passed on the lot and in the hallways. Top notch business- we were very impressed with this team!!

Tr
Review №57

My experience was awesome!!!!! I had no plans to leave with a new car, but Quentin my sales person made it happen. Quentin was wonderful and finished everything within 2 hrs. David in finances was wonderful as well. Everyone was very professional and nice.

Pa
Review №58

Mike Hill is my go to Guy, hes honest and helpful.

Le
Review №59

The salesperson was very helpful and making sure the car had the things i wanted. Even though I didnt know what all the features was called. The person that talks Warranties and added Service plan was was great too. Every time walking around everyone was quick to ask if they could help me find someone. The service department was good to i got my oil changed while i test drove. I really intended in shopping around for a month. Lol Guess they are just that good.

Ma
Review №60

This was a 2 STAR review but due to the efforts of Chris Bruder I am changing it to 4. He responded quickly and discussed the problem. Came up with a reasonable plan to correct the actions of Eli and all is good with the world. THANK YOU again to Chris for his efforts!OLD REVIEW: Eli Hall/Vandergriff Toyota was a disappointment. I bought a 2019 Ranger July 2020 Vandergriff Chevy...great experience. Bought a 2018 Genesis from Vandergriff Hyundai April this year...great experience. Vandergriff Toyota....not so much. Emailed Eli of issues, no response Emailed Chloe in Service assistance 8/9, no response.Vandergriff Toyota shop just didnt have it together.

Ar
Review №61

Bought my 3rd car from here. Took some time to get together on the price but they did not make me wait all day in finance. I am very happy that they let me test drive the cars I wanted to drive.

Ad
Review №62

My experience at Vandergriff was excellent. From Antwan who received me me from the waiting area, and also gave me a nice welcoming attitude. And also, with the professional and awesome service that I received from Marvin. Marvin was very professional, patient and he also explained everything to me clearly, which made me went ahead with the buying of the car. The manager, David was also awesome and friendly. I give you guys excellent ratings and a job well done compliment.

Je
Review №63

Micheal Flores was great!! Easy purchase. Everyone was very professional. I enjoyed the experience a lot more than I expected to.

Da
Review №64

Thank yall for the great help and assistance in getting one awesome deal. From the time you walk in to the time you leave the parking lot there is always someone to assist you with anything. Thank you for the great hospitality. Will recommend for sure.

Je
Review №65

We have been working with AD at Vandergriff Toyota in Arlington Texas for a couple of years, he is compassionate and will work tirelessly until you come to an agreement. Ask for AD, he will take great care of you and your family.

Me
Review №66

Ive been here a few times, first for service, then to buy my lease with this dealership because all of my experiences with the staff have been nothing short of excellent. Theyve all taken such good care of me as a customer, and are competitive in all aspects to earn your business. Do your research to make your experience the best it can be, and go get you an appointment with Glenn Byrd, the internet manager, hell get you fixed up. Hes very professional, he listens to you, and he wont try to pigeonhole your options or set you up for failure. Seriously the best experience Ive had in dfw for buying a car.

Om
Review №67

Bought my very first financed car from this dealership after having visited several other dealers and walking away from terms they were completely firm on due to the current market. Working with Karam to buy my 2021 camry was a huge pleasure and learning experience, and he did everything he could to make sure I could make a confident buying decision. He exhibited an attitude of lets work on this together to make it a great fit for you and was by far the most professional sales consultant Ive met. I can honestly say Im not doing business anywhere else but here moving forward.

Ma
Review №68

Great service by Vandergriff. Our salesman Francisco Sayan!! has been our go to person for many years - my husbands car my moms car and kiddos. He’s always honest and has earned my loyalty. Bought 5 cars from him already l.

As
Review №69

KORY IS AWESOME!!! He fought to get me a deal of a lifetime. I would definitely recommend him and this dealership to friends and family.

ME
Review №70

Loved my experience at Vandergriff toyota. I was assisted by Marvin and Favour for the purchase of my car, and Devin in the finance department. They were wonderful, and very helpful. The one thing I would say would be to stop the practice of bringing over “the manager” to ask me how their employees treated me. If you don’t trust your salespeople to treat customers kindly, they shouldn’t be on your team. That’s precisely the message it sends to the consumer. If you subtract the manager aspect of the interaction, the experience was wonderful.

Ho
Review №71

Awesome experience at Toyota Vandergriff. We were able to purchase the new Tacoma 2021 for my dad. Everyone is very knowledgeable and friendly from sales - Josh and Glen, pricing to finance - Alex. I will defenitely comeback for my next car.

Do
Review №72

Dungry was professional, quick and appeared to kept his word. I respect that!!

Du
Review №73

Brandon Harris was my salesman helping me with the purchase of my new car!! He was extremely helpful and very patient with me!!! He answered a million questions I had and was able to help me bring my stress level down when I was trying to make this big decision!!! I am excited with my new Toyota Venza!!!

Br
Review №74

Overall great experience. Both Favour (the salesman) and Alex (the finance guy) worked with us to get the best deal. Super excited for my new Toyota!Edit: Huge shoutout to Alex for working with our purchase a bit more after we left and getting us a better interest rate and lower payment!

Pa
Review №75

Vandergriff Toyota is amazing. I experienced the highest level of customer service from start to finish.Charlie Evans and his team are true professionals.I highly recommend Vandergriff Toyota to anyone who is looking for a car or truck! Hands down the best truck buying experience to date. Professional, quick, and priced right.Paul Zipperlen

Ce
Review №76

This was one of the most professional and fast car purchase I have ever made. I would highly recommend this location in Arlington and sales rep Favour.

Ma
Review №77

This place was extremely busy vs. other car lots I visited. The finance manager Duy made all the difference! Never have I had someone give me their personal cell # for any questions or needs and he replied quickly...even on a weekend! Duy says thats just how he does business and wow!

J
Review №78

They are a solid dealership with an excellent non pushy sales team. They worked with me and were straight forward with no hidden fees.

Za
Review №79

Vandergriff Toyota is very responsive to their customers’ requirements. The whole deal went smoothly, just as agreed. Mike gets 5+ stars!

Ma
Review №80

I purchased a Toyota Tacoma at this location last Saturday, and had to post something about my experience. Everything was streamlined, professional, courteous, and my sales person was amazing. I cannot say enough about Karl Khatib. Karl is an engineer, and knew everything there was to know about the vehicle. He was friendly, accommodating, and professional. Although it was a busy Saturday and he had a lot of customers, he never made me feel rushed or pressured. He was able to answer all of my questions, and secure financing. Karl is my permanent car guy, and I would recommend him to anyone!

Li
Review №81

Awesome customer service from Joshua and Duy. Made the purchase super smooth and easy. Felt welcomed as soon as we walked in, got the car we were looking for. Good job guys, highly recommend these two gentlemen!!!

No
Review №82

Bought a 2020 jeep renegade from this place that had a cracked windshield that they said they would repair. After receiving my manager will get back to you from the agent that sold me the car I began getting frustrated because about 3 weeks went by and nobody got back to me about the windshield until I decided to go up to the store and ask for someone different to help me. The new agent told me the windshield was ordered and somebody would call me to set up an appointment to fix the windshield. ANOTHER WEEK WENT BY. I called multiple times and everyone I spoke to had no idea about a windshield being ordered or any ETA on fixing it. After a month of going back and forth with them they finally got somebody out to fix the windshield. I regret buying my car there. They told me it was detailed but the interior was filthy. pieces were broken inside the car and I am extremely upset and regret buying this car. I should have gone somewhere else. Would give 0 stars if possible.

Hu
Review №83

Kory and Xavier were great with helping me find what Im looking for at an affordable price. Thanks Vandergriff for a great deal. I will refer other customers knowing they will take care of them!

Sh
Review №84

Very nice and helpful people did everything to make me happy with my purchase.

An
Review №85

The staff, Shaq and Prosepr specifically, treated me like family and took excellent care of me. Pedro in finance was very professional and polite. Happy I chose Vandergriff again.

Me
Review №86

I had the best buying experience with Tommy T. He went above and beyond, has a great personality, and exceptional service. Will definitely come back to purchase another vehicle from him. Thank you Tommy!

Si
Review №87

Marvin Hall and Kerry Mata (Sales Consultants) worked with me and provided me the best deal for the vehicle I purchased on July 1,2021. I am well pleased. If you would like to purchase a good quality vehicle ask for these gentlemen.

mi
Review №88

My experience was great with Vandergriff Toyota. Tommy, Kenny and Pedro were very informative and willing to assist me in my every need. I couldnt be happier with the experience!Thank you

Ro
Review №89

Its very hard in todays market to get certain vehicles. Xavier really went out of his way to take care of me. Most sales people at car places dont even pick up the phone anymore or respond. He was there any time I needed him or had to ask a question and helped me get what I needed.

Cr
Review №90

I purchased my Rav 4 in June from Karam. My vehicle didn’t come with an instruction manual and I was told one would be mailed to me. I contacted the dealership and was told by Faber that one would be shipped to me (I have a baby and it’s not necessary for me to bring her out for this) it is now October and I still don’t have an instruction manual for my vehicle.I went to Family Toyota, right by my house, and they suggested that I BUY ONE for my car. When I make a big purchase on something that should come with a manual, I expect for one to already be with said item. I’m one of the few that likes to know the vehicle they’re driving which is why this is so asinine to me. It is now October and still nothing.

El
Review №91

I was happy with the salesman and manager that I worked with. Having worked as a car salesperson before I was aware of the games they play. Once we got that some what understood it went fairly smooth.

Su
Review №92

Best car buying experience we have ever had! Kennedy, our salesman, was most helpful and knowledgeable, answering all our questions. The Finance Manager, Ahmad, was equally helpful.

G.
Review №93

My salesman, Prosper, was awesome! It was my first time purchasing my own car, he walked me through everything and helped me find exactly what I was looking for. Overall, all of the employees were kind and friendly. If you need a used car, I highly recommend Prosper.

Ja
Review №94

Although I appreciate the sales team working hard to finalize a great deal for me I didnt appreciate the lack of consideration when I expressed my desire to leave especially with a tired toddler in tow. I requested my keys to be returned to me immediately after my car was appraised for a trade in. My request was not fulfilled until 3 hours later. Despite what deal they were able to present, the lack of concern and overall poor customer service was enough for me to take my business else where.

Kr
Review №95

Had a good experience overall from purchasing a pre-owned car. Chris B provided excellent customer service was patient with me while I found the right car for the right price. I couldnt fault his customer service. All cars I viewed are in good nick so there wasnt a concern of buying a lemon. My only criticism of the dealer would be to not take the website prices as face value since there are added fees and cars seem to go quickly so you may not end up viewing the car you saw online, although they do have plenty of stock available to find a similar priced car.

Ab
Review №96

If you consider customer service a priority, then this is the place you need to visit. Sales manager Austin Torres, Business Manager Duy Huynh and David Sabetrasekh and a desk manager that I can’t recall his name are all outstanding people. Their method of operation is to satisfy customers’ need and deliver best possible value to their customers rather than pushing people to make a deal happen.

Ro
Review №97

Arturo Vallez was great! They helped me where other places had turned me down because of my circumstance Im glad his wife whos also a co-worker and good friend talked me into going to see him. I highly recommend them I should of gone to them from the start so anybody whos looking for vehicle just go to them and ask for Arturo Vallez hell get you in a great vehicle.

Al
Review №98

Favour and Donnell are great employees and worked hard to get me what I wanted. I would recommend them to anyone looking for a car. John was a great financial employee/manager who explained everything really thoroughly. Great experience at Vandergriff !

Da
Review №99

I have traded vehicles with Vandergriff for years. I have only recently started to use the dealership for my regular maintenance on my vehicles. Chris Bruder and Mike Hill have taken such good care of me and my truck. These guys have allowed me to drop of my truck before work and have made sure I had a ride to work and then back when my truck was ready. I have found the price for cost of the maintenance and repairs to be very fair and affordable. I trust Vandergriff Toyota service and fully recommend them to anyone in need of their expert service and care!

Ch
Review №100

Very easy to work with,very help ful and knowledgeable on their products. And friendly

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1000 W Interstate 20 W, Arlington, TX 76017, United States
  • Site:https://vandergrifftoyota.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-business
  • Phone:+1 817-533-4240
Categories
  • Toyota dealer
  • Car dealer
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
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