Sam Armardi is very well-rounded, down to earth, personable, professional, car sales representative. Him and his supervisor greeted my Aunt and I with so much warmth. Sam was the key to my comfort, when making my final decision about the purchase. Sam was not made aware but we had left a competitor who didnt create the same experience, in fact, it was one of my worse experiences thus far for my Aunt and I. His greeting and professionalism was a breath of fresh air!!! Thank you so much Sam for your hospitality, answering all the questions my Aunt and I had, and seeing through that we were well taken care of! You truly have a gift in this line of work and I hope I can come back to purchase my future cars from you Sam for myself and my family. Thank you Nissan for providing an awesome car for a new graduate and nurse!

I’m a first time buyer and my previous experience with the Acura dealership down the street kind of left me bummed out. Everything happens for a reason because Cody was a true gift ! He stayed until 9:30 helping me get into a beautiful truck. He was honest and didn’t give me the run around. The management team is equally amazing. They really do treat you like family! I will be directing all my friends and family to them from NOW ON ! If you haven’t yet, go check them out. Excellent selection of inventory, high quality cars for a great price! Thank you Don Davis for making my first time car buying experience everything but complicated! 10 stars !

Our experience was great, compared to a lot of other dealer ships weve visited and done business with. The sales rep, Chris Acosta was very patient and understanding of what we wanted. Great place!

Professionalism, everyone very knowledgeable and friendly. Only issue was the lack of inventory in the model I was waiting for. If it had not been for the relationship established over the years by Nogosi the salesperson, I would have gone elsewhere.

Mauricio A. is a wonderful service department agent! He always makes room for me to bring my vehicle and he really takes care of me. As a single woman, I am comfortable and confident when it comes to car maintenance because he always explains everything to me.

George Murry was excellent in his salesmanship. All I had to do was to sign the deal Im comfortable with.

Fool me once....The service center is awful and takes 3-4 hours for an oil change.They come back and also tell you that they strongly encourage you to replace $600-$2000 worth of stuff, I get second opinions and no one else has said I need to replace these Recommended replacement items.I have come to the service center 4 times in the past 2 years (For the free oil changes they gave me when I bought the car). I have made appointments each time and have been early to the appointments. I have also scheduled them for the Slowest time of the day (earliest morning) each time and it still takes 3-4 hours for just an oil change.I would HIGHLY recommend you stay away from the service center at all costs. Also DONT accept any deals about free oil changes etc when buying the car. They are simply not worth it.I will not be coming back.I also have received no feed back from any of my negative reviews from Don Davis Nissan which leads me to believe they dont care at all about their customers.

I scheduled an appointment at 10 am for an oil change. I was informed that since it is the weekend, it might take longer “at least 2 hours.” I chose to wait at the dealership.3 hours gone by and I wondered why I havent even received a text message regarding the inspection. Then, the advisor came in to tell me that my car is on the top of the list to be worked on next.I was flabbergasted that after I waited for 3 hours, my car hasn’t been taken care if yet. I was told that they had a lot of work-in vehicles. I asked why would the work-in vehicles take precedent over my appointment? I was then told if we (the dealership) doesnt work on those cars, then it would back up the flow…but I guess having me wait doesnt count as the same thing. So the dealership continues to take walk-in request in between appointments, and would go in that order, so it doesnt matter if you have an appointment at 10, if there were 10 cars worked-in before your appointment, they take precedence over your appointment.I asked how much longer before I get my car back, it was another hour for the oil change plus however long it takes for the inspection. So I could be waiting for a solid 5 hours. Never again do I trust my car service with this location.

I got there and service advisor said would be 1.5 hous for oil change and alignment. I got out of there 2.5 hours later. Services tech did alignment then rotated the front 2 tires without letting me know.

Received excellent and professional customer service from Service Advisor Christian.It was time for my regular maintenance (oil change, tires checked, etc) per technicians notes via the computer, Christian explained in detail the additional services needed, ordered the parts, he was consistent with providing updates and cost.I called to ask him for a loaner without hesitation he said yes. I dropped my car off on Tuesday, August 17th at 8am and it was completed at noon. Appreciate your exceptional professionalism and pleasant demeanor Christian

Just purchased a vehicle here this month. From start to finish I had a great experience. The salesperson Octavio was a true professional. No pressure and gave me a world class delivery.

Don Davis Nissan is the best my husband and I have purchase our third vehicle from them and from their car salesman Lance Armstrong he’s the greatest he makes it happen they have help me even when my credit wasn’t so great Lance is the go to guy humble and honest thanks Lance for our brand new vehicle my hubby can’t stop smiling he loves his 2020 F350 Super Duty Dually and my 2019 Nissan Maxima(Jaxon) lol even Don Davis body shop is the bomb as well thanks Don Davis. Thanks Lance we really appreciate it💕

Kelvin was very helpful, he made me feel valued and important as a Nissan owner.

Our experience was wonderful and hassle free. Looking for my daughters first car and this was the first dealership to even acknowledge her. We got to meet service department, financial department and a few other sales people. Everyone was over the top friendly, listening to our questions and giving straight answers. There were no games played and that was a breath of fresh air.

All I can say is, God is good all the time and George is truly a blessing. Thank you ever so much for your time, kindness and love.

I enjoyed the visit for service. My advisor Daniel Scott was awesome. This was my first time servicing the Nissan and Daniel impressed me from the beginning. As a new customer I immediately felt comfortable choosing Don Davis Nissan. The dealership itself was clean and efficient. All and all I had great experience and with Daniel leading the way I will be returning to Don Davis Nissan.

Arrived early for 8am appointment. Spent two hours waiting! Christian did not even know my car was in the parking lot, I told him… then when I get to the cashier… knowing I have asked several times about my car. Christian comes with paperwork and makes a remark to act as if they made good timing! I am actually checking into taking my car to another dealer even if I have to drive further!

We had a great, efficient, friendly experience at Don Davis Nissan. Got a really nice truck. Wed recommend this dealership to anyone looking to buy a vehicle.

We had an amazing experience with the New sales car manager, Kal and salesman, Marvin from the minute I reached out by calling the main line. I had been attempting to purchase a new vehicle after my care was a a total loss end of September. Kal and Marvin made me feel like I was a super important customer and fast tracked the deal. When I arrived to sign the paperwork, I was in and out in 45 minutes and they did not waste my time. Marvin was very thorough in walking through the amenities of my new vehicle. Overall it was an amazing experience and happy I dialed Don Davis this day! Thank you for accommodating my needs and being transparent on information and time expectations. I will definitely be coming back and giving Don Davis the first opportunity for my business going forward :)

Awesome experience every time I bring my car

This is my second time dealing with Don Davis. I traded in my 2019 Maxima that I bought from them for a 2022 Pathfinder and loved the speedy and friendly service. Both Keenan and Taylor were great salesmen and helped me accomplish my goal for that day.

The service department is so slow. Ive been here twice and its always something. This last time they wasted 6 hours of my time fixing my car. We dropped it off around 9 and waited to be called. At around 11, I confirmed the services I wanted to be done and specifically asked if it would take longer than two hours and I offered to come back on Monday when I had more time. The guy, Daniel, said he would put an express request. This was at 11 so I figured it would be done at least before 1pm because he convinced me it would take under 2 hours. I returned at noon because I figured I only had to wait another hour or so. Wrong. I didnt receive my car until 3:00pm!! Apparently, there was a machine down but I was not notified. Im not upset because it took a long time. I understand that services can take a long time but dont promise people a certain time if you know they have things to do. The moment the machine was down I shouldve been notified so I could have picked up my car and paid for the services that /could/ be done in that amount of time.

This is the 2nd time in a few months that I have had to leave my car and the dealership. Both times they have stated they didnt have loaners. After three days on the first visit a loaner suddenly became available. I was driving a rock hit the windshield and I was out of pocket 477.00. Now this go round they dont have any loaners and will have my car 3-4 days before they can conclude what all is wrong with my car. This is unacceptable...My sister has a lease from Don Davis and she will not be returning to Don Davisand my niece is looking at getting a Nissan but will not be going to Don Davis

Gal was nice and helpful but one issue I need to specify is the initial reason I went there was the deal advertised wasn’t clear it had hail damage. That was a tad misleading and concerning. They did do a lot to work something out and such, but I couldn’t find anything to fit my needs.

I went for a oil & filtr change. Brenda asked if I had a coupon. I explained the coupon I received was for reg. oil and that my car was synthetic. She said I have a coupon for that along with an air filter. Cant remember if it was cabin or other. I thanked her and said that would be wonderful since I am on a fixed income. During my service wait, I was told my battery failed its test. I thought oh great! She then said it was still under warranty and there would be no extra cost to me. You have no idea how relieved that made me. Brenda my advisor was awesome and I was very pleased with this visit to Don Davis service.

Time taken for service needs was much better than last time. Communication with service needs and updates was very good.

Mauricio A. Is awesome!! He always takes good care of us, always keeps us updated and makes sure we know exactly what is going on with our cars. He is always friendly and willing to help out any way he can!

Called service department and was promptly transferred. Woman answered and asked how she could help. I went to explain and was hung up on. Called back and no one wants to answer the phone now. Ill take my money somewhere else. They couldve picked up even to say hold please. Called multiple times but wont be calling back.

My agent went the extra mile for me to make sure that I got what I wanted. He delivered exceptional service and I cannot tell you how happy I am to have finally found my dream car. My past experiences were amazing also and everyone who assisted me really cared about my needs. Don Davis is family! My agent Lance Armstrong made all this possible from beginning to end. Thank you so much!!! I am a very very happy customer!

I was shown the cars that I asked about & William was a great person easy to deal with & a great people person. He got the paper work done & got me in my car quickly!

I can not express enough how happy I am with the service I received from Gabby and the Service Department at Don Davis Nissan in Arlington. The professionalism and attention I received was the best ever. I am a forever customer of Don Davis Nissan in Arlington Texas. Pam

Starting to look for a college driver for my kids. Avion greeted us in a very professional manner and provided us with the information we requested. Inventory is low as are many other auto dealers. This low inventory full price buying is not my cup of tea. I can afford to wait.

I visited to see if I could possibly get into a newer car, since I had been contacted about my older vehicle a few times prior. The sales associates were polite, up front, and respectful during the entire process. They did their best to work with the rather difficult budget I had, but I ended up with a new car at a payment I can afford. Sam was the Sales Associate I worked with and was great to work with.

Keith and the team are always helpful and courteous. They make it quick and easy for sales or service.

I recently had a very pleasant experience at Nissan leasing a new Rogue! Ngozi helped through the whole process!

The Service Advisor was pleasant.I have purchased multiple nissan vehicles from Don Davis.I asked was there any discounts available for what needed to be taken care of on my vehicle. There could have been a special regarding the brake service however what additionally needed to be done my vehicle didnt qualify for.The problem I have is that, there was no attempt to see if he (the advisor) could give that discounted special on the brake service.There are multiple items that needs to be done on my vehicle.If there was at least one attempt to offer some type of discount on what needed to be done I would of had all of the services completed at Don Davis.The last 2 service experiences with Don Davis has not been consumer accommodating.I have taken my vehicles to Clay Cooley Nissan and have received excellent accommodation and very affordable service. This is interesting to me as I have never purchased one vehicle from them.After picking up my car from Don Davis I noticed the start on the car was delayed, went over to Clay Cooley Nissan and they put a battery in the key fob at no charge.You would think Don Davis would have at least noticed that and put a battery in the key, After spending nearly $700 on service and being charged a shop fee.I DO NOT recommend anyones car being serviced at Don Davis unless theres a recall and the service is free.If you like your sales consultant as I do, purchase from him/her. However go to Clay for all your service needs.

Great service right from the start. William Gomez answered all my questions and helped me pick out the right car for my budget and needs. Truly excellent experience.Highly recommended.

Eric was our sales person and he did a great job working with us on our new purchase. John, the sales manager, was also attentive and spelled out the purchase process. Additional Steven in finance was great by finding me the best finance option available!

It took nearly 3 hours to get out of the service department for an oil change today. There is no reason anyone should have to wait that long to get an oil change with a scheduled appointment. I am very disappointed in your service.

Rude service rep experience. They’ve also stolen (or forgot to put back) the key to the bolts on my tires twice. I can confirm they are the only ones that have done my oil changes in the past year. I even purchased a new key from them and that key is now missing again. They claim the Nissan dealers use their own key but if I placed mine in my glove compartment then why does it keep going missing after their oil changes?

I appreciate that everytime I visit for maintenance or repairs I am treated with courtesy and not taken advantage of being a female.

Love my Nissan from Don Davis. All of the cars in our family have been purchased here for years. Great service all around.

Best customer service still...3 years after buying my first Nissan.

Worst dealership ever. Chris Vasquez is remarkably incompetent at his job. They put a defective part on my car, I almost lost control driving on the highway, had to contact BBB to get a refund (because no service manager would own their mistake). First time my car was dropped off it was misdiagnosed and they didn’t test drive it so no one heard the loose subframe underneath. I will NEVER come back to this place. Only Grubbs Nissan from here on.

The customer service at this location was really disappointing. My service advisor was great and helpful, however it was my first time using this location and I had difficulty at every turn. I was unsure where to checkout so I walked into the sales area and then walked and waited in the service bay with no assistance. I called them to ask for guidance and was lead to the service cashier in the parts department. I checkout at and stood in silence until the cashier looked up at me and said youre free to go.But my car was not in the bay, so I waited. After I didnt see my vehicle I asked again for assistance. I was then told they are parked in a lot and I go grab it myself. Which is totally fine, but without any instruction it was really frustrating. I dont know that I will return after this experience.

Service department has zero respect for customer time. Made oil change appointments and have an average of 2 or 3 hour wait. Multiple times. Even with an appointment I was told they dont know how many customers they will have in a day. Will never buy a car from this location again.

Everything when fine. The only thing I dont like is that the real price of the car is not shown.

Got a great deal on my Nissan Murano. Friendly staff. The place was pristine clean! Very large dealership somewhat spread out so be prepared to do some walking from one building to another. Will highly recommend this place to friends and family.

I thought Don Davis ran smoother than any dealership I had been to before. Really clean and professional all around.

I had appointment at 3 my service advisor Brenda Garcia was no where to be found. I went in for a simple oil change and waited over 2hrs. Not sure what was the point of having an appointment.

I chose to stay at the auto repair area til my car was complete. The young lady (Janeris) who initially greeted me came to check on me and provide updates to my car service. She even went the extra and bought me ice for my tea, LOL

Marvin Miller made my experience a very pleasant one. He was able to get me the vehicle I wanted with 0 down.

Our sales person Otivia Lopez was great, he asked what we were interested in, we found our car after two test drives.The price was just what he told me when I first called him about an appointment.

This was probably the most pleasant and easy going car buying experience Ive ever had. John Diggs was the first person to contact me. He was very courteous and listened to what I was trying to achieve, and he surpassed all of my expectations. He introduced me to Chad Cowling. Chad was very friendly and easy to talk to. He was an expert on the Titan. I dont think there was any question that he didnt immediately know the answer to. Stephen Nguyen was my finance manager. He was very friendly and I was out of there very fast. I did not ever feel that uncomfortable pressure like Im used to feeling any many other car dealerships. I will return to Don Davis Nissan for my next car purchase, and I have already recommended the dealership on social media.

It’s sad seeing all of these negative reviews and no one on the behalf of this place has even attempted to address nor apologize about people’s bad experiences. Each and every time I come here for a simple 10minute oil change I find myself sitting here waiting 2+ hours even when scheduling an appointment with them. What’s the point in having people schedule appointments if you go by first come first serve anyways. So ridiculous. The wait times are overly ridiculous and you guys should really be ashamed for giving everyone the same timing..

The two salesmen working with us were able to work a deal for me but my fiancé as well and both were extremely helpful.

I took my vehicle recently for an oil change and they forgot to check my power steering fluid and my coolant fluid

I had an 8am appointment got in line about 750.. When I called to schedule my appointment I asked for an oil change and state inspection which was find but I wouldn’t think it would be a 4 hours thing with a appointment.. ugh

WONDERFUL PLACE, ABOVE AND BEYOND IN CUSTOMER SERVICE!!! MR LOPEZ IS OUTSTANDING!!!!

Made an appointment. Arrived and was told it would be a 3 hour wait. Left and rescheduled. What is the point of making an appointment if you end up having to wait 3 hours? Hopefully todays visit will not be 3 hours. If it is I will have my oil change done somewhere else.

It was a very good experience I felt comfortable and got all the information I need about getting. Agar I’m enjoying my new car and he very good sales person he got me tooling care of very well

Friendly, efficient service and process. Great employees.

Keith Easton was the best sales guy I’ve ever had. I’ve brought multiple cars out here.

The whole team was great & we had a pleasurable buying experience. Juan took his time with us to help us find the right fit and stayed late to help us get it done. The finance guy was also great and made the process very comfortable and easy (which is rare in a car dealership). We definitely plan to purchase more vehicles at this location & have already been telling others about our great experience. Thanks!

Great,and Brian DANG service AdvisorAttended to me,making sure I was doing ok waiting for my car. And showed whatWas done AND THE Don Davis, established was very clean, and appreciated 👌 the mask, where needed 10 star from me.🤝👏

Went well. Ben Diggs was very professonal. Impressive.

Very quick,very respectful this is my 2nd purchase..will return once the frontier comes out..

Norma was very pleasant! I enjoyed encountering her! I could tell she really enjoys her job!

Love them. An oil change here is about the same price as it is at a ten minute place. It takes time but they check everything. Dont feel pressured to do more if you cant. Treat your ride like a roast and not sandwich meat.

This is my first time serving my vehicle at Don Davis, and it will not be my last. I can not express in to work the professional and Courteous I received from beginning to end. It was a wonderful experience

Customer service was wonderful and work was completed in a timely manner.

Hello, I have recently came across and illegal matter. My car was towed and registered as a Honda purposely to be lost or unable to be found. Then to be sold so the insurance and the car dealer would take the lost from this dark market transaction. I strongly recommend to do a through investigation on all your lost vehicles through towing.Thanks for your time

Jayneris Barreto the service advisor was so informative and very polite. If I go back for service on my Nissan I would definitely contact her

I am very grateful to have come to this service center for service on my vehicle. My customer service rep was gracious and professional, my service didn’t take long, and I was very appreciative of learning more about my vehicle. Would recommend this service center to any Nissan owner!

Dishonest dealership - stay away.Makes promises that it doesnt intend to keep, sold a car from under me that I already paid for but then lied about it.Steer clear.

It was excellent, I always leave very satisfied. They are excellent work team. they always seek to give you the best guidance.

Went to see about getting 2018 Rouge serviced having problems with cruse control. Is under warranty. I was top by service warranty. They have to check it out before they can get ahold of warranty. I understand this and the fact he said it would be 4 days before he could. WHAT I CANNOT UNDERSTAND IS WHY I COULD NOT GET AN APOINTMENT SO I WOULDNT HAVE TO HAVE A RENTAL CAR WHILE IT SETS AND WAITS .AND DEALER HAS NO RENTALS AVAILABLE NOW OR IN FUTURE. RENTAL IS COVERED UNDER WARRANTY BUT I HAVE TO HAVE A VECHILE DWHILE WAITING TO KNOW IF ITS EVEN TO HAVE WARRANTY. CUSTOMER SERVICE IS HORRIBLE. THERE IS NO REASON WHY THEY CANNOT SET APPOINTMENT IN MY VIEW FOR EVERY CUSTOMER THAT IS WILLING. HIGHLY DOUGHT I WILL BE LETTING THEM SERIVE MY VECHILE.

The place always looks terrific and everyone, i mean everyone, is always very welcoming and helpful. I will only buy and service my vehicles here

I went in for my oil change. I was given an estimate of 2 hour wait time. However, 3 hours later the associate comes to me with a list of recommendations. I wanted a state inspection, however, it was not given because the mechanic claimed that my car would fail because of brakes. I was given a print out of the entire price. However, I compared and found lower. Once I arrived at the other place, the mechanic there had a different level on the brakes than what Nissan reported and let me know that I did not need to change my brakes. Needless to say, I passed state inspection and saved money in my pocket.

Fair and good natured in the negotiations. Had just left a competitors lot and felt insulted with their offer on my trade, Cody and Adam came back with a fair offer out of the gate and we had an enjoyable negotiation to the number we were both happy with. Stephen in finance was quick to wrap up paperwork and get me a PO to my bank. Never felt pressured o throughout the process. They respected my bottom line and my wish to use my bank. I’d recommend any day.

Purchased car from Don Davis Nissan, had a check engine light come on while traveling and stopped in first thing to make sure it wasn’t major. New they couldn’t fix it but could know if we could keep traveling. Nope. Wouldn’t help in any way. Too busy having service managers sitting at their desk drinking coffee to help! They said it would take 1-2 days to figure out what the code meant. Firestone can figure it out in 10 minutes. Stop supporting bad businesses.

RUN AWAY from Don Davis Nissan Service!Go anywhere but here to get your Nissan serviced. Took my vehicle in for a check engine light; vehicle shut down on the highway. Determined the thermostat and gasket had failed; also needed heater and radiator hoses. I agreed to all and paid the $1,100. That’s not the issue. They returned my vehicle to me in WORSE condition than I gave it to them: heater in the vehicle now doesn’t work. And they want me to bring it back to them to diagnose. Laughable - no way, I’m done. I’ve been coming to this dealership for service since 2007. ALL of them constantly recommend service based on this or that; I have discovered on my own some of these recommendations are unnecessary and an outright lie, even while telling you it’s coming from the manufacturer. I dealt with it for years from these jokers and I’m through.For God’s sake, stay away from this service department!

GREAT CUSTOMER CARE!!! Brought my Nissan into the service center due to concerns about the brakes. Mauricio went on a test drive right away with me to evaluate the issue and gave me great insights on the little things that go on with my car and assured me the vehicle was operating normally. He saved me 2 days without the vehicle and some $$! Really appreciate the genuine care and honesty. Thank you!! I will definitely be getting regular maintenance here from now on.

Cody was able to set a time for me that day. Norma was very informative on where they were at on my car and what they would be doing. She explained all the processes and the benefits of each one.

Don Davis is excellent!Taylor and Fred are awesome! If you would like to purchase a vehicle please go to the location in Arlington they will supply all of your wants and needs!

I took my 2018 Nissan Rogue in for an oil change & transmission flush. I left the dealership driving a 2021 Nissan Altima. It was an effortless experience. KUDOS to my sales rep C. Acosta & New Car Sales Mgr R. Knarr for an EXCELLENT EXPERIENCE.

My husband and I purchased a used car for our daughter from Cody at Ken Davis Nissan. The whole buying experience was excellent! Super fast, fair priced and professional. Ask for Cody! He was fantastic!

Only place I will get my vehicles. George Murray is the best salesman ever. He has assisted me for 15+ yrs.

Knowledgeable, professional, and honest. Drove away with a brand new car within a few hours.

Financed 2020 Nissan Kicks at this dealership. Very, very fair price and good first proposal. Helpful staff. Salesman Zach was very attentive, quick, and knowledgeable. He really made the experience personal and helped in every way since it was my first process of purchasing a car.

It does no good to have an appointment here at Don Davis Nissan on 1320 I-20 Frontage Rd, Arlington, TX 76018. Worse thing, they have no shuttle or rental (loaner) for customers whom has other business to attend and not able to wait and have their vehicle serviced.

Your service department is terrible. Called and left a message in the morning to get update on my car. Called 2 other times after that and got sent to voice-mail. 4hrs after my first call I finally get called back. After my car being there for 2 1/2 days I find out they havent even looked at it yet and havent done the oil change service either. And it doesnt look like it will get looked at until tomorrow. Just terrible. Its sad really. Really regret buying my car here.

Was a very pleasant experience. Waiting area was nice. Staff was nice. Work was done in a timely manner.

My son purchased a 2018 Rogue at Nissan. The service we received was outstanding. Thank you Marvin for your kindness and expertise. You made this experience easy and stress free. I will recommend Nissan to family and friends! Ask for Marvin hell take care of you.

My car was completed faster than I expected. My service advisor Mauricio Aquino answered all my questions and concerns. I will continue to be a repeat customer. I have no complaints.

Great place. Beautiful cars and friendly workers in each department. Mike, Bruce, and Rocco were fantastic!

I have been coming here for several years and service is always great! The service tech Christian Carrero is one of the best to work with. Be sure to ask for him on your next service appointment.

Brandon Williams made me feel good about my purchase. Very patient, kind, and hands on. Definitely a great experience

I had very positive experience in past purchasing vehicle here before so I went back there to get another vehicle within 2 months. Manager here was trying to charge me new car price on used vehicle so I left. then someone from Don Davis called me saying shes from Don Davis Nissan then just hung up while she was talking to her coworker without apology. Seems like customer service is just getting worse. I will not go back again.

We purchased a Nissan Kicks. The whole experience was easy.