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J & F Motors LTD
4064 S Four Mile Run Dr, Arlington, VA 22206, United States
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J & F Motors LTD
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Ro
Review №1

So, to share a little more detail - this place receives consistently high marks for a reason: they are professional, polite, friendly, and helpful. They obviously have good relationships with customers. They do not over-sell products and services. They are honest about what should or could be done and what should not be done. No, they are not cheap but you get a quality product/service for the money and they are far better than a dealership. They are even staffed with a cute dog that will visit you for a brief belly scratch!

Ph
Review №2

J&F Motors leadership and automotive craftsmanship are beyond reproach. J&F Motors brings a personal rapport with their impeccable repairs.I know. I own a 1988 535I BMW thats thirty-three years old, and its only been J&F Motors who have kept my baby on the road.Thanks J&F Motors leadership and staff for continued professional customer service and support.

Ma
Review №3

J & F provide excellent auto repair services with top notch service and professionalism. They take the time to diagnose problems accurately and provide in depth details of work that needs to be done before they get started. Their prices are the fairest you will find and the work is done by ASE certified professionals who do the job right the first time. Highly recommend

CH
Review №4

Last week J&F Motors performed several repairs to my old BMW. The total cost was approximately $ 4 k. The oil leaks stopped and the window is working again. I am very pleased with the services J&F Motors provided. In addition, I greatly appreciate the expertise, friendliness and positive attitude of the Service Advisor Charlie Robertson.

Co
Review №5

This was one of the best experiences Ive had with any vehicle repair shop. They are responsive and very professional. Greg was a pleasure to work with and kept me well informed on the status of my vehicle. I will without a doubt continue to seek service for my current and future German vehicles!

Gr
Review №6

If you want top notch professionals to work on your car, this is where you NEED to go! Theyre specialist whove seen it all, and will go above and beyond to satisfy their clients. No other shop will ever touch my Mini!

Wi
Review №7

I’ve been a customer of J&F Motors since I bought my 3 series in 1986. They kept my 540i and wife’s X3 in tiptop shape for over 15 years. Didn’t think twice about having Mike’s & Greg’s team work on my Audi A6! They treated me like family - great experience every time!

Ky
Review №8

I’ve been taking my BMWs to Greg, Charlie, and Mike with J&F for going on 10 years. They have always gone above and beyond to ensure their customer experience is top notch, and I will continue to look to them as the best independent BMW shop in the area. Keep up the good work guys!

Is
Review №9

J & F was very helpful, they worked fast and communicated effectively. I dropped off my car for a 30k mile service and for some issues it was having after hitting a pothole. They offer very high quality work but along with that comes higher prices.My insurance’s (GEICO) quote came in significantly below their charges and left me with a hefty bill on top of my deductible. Even though they gave me a 10% first time discount their costs came in much higher than other shops I had called however due to time constraints I went ahead with their services.If you are looking for top quality work with great service and willing to pay the extra dollar for it they are the place to go.

Da
Review №10

Excellent customer service. My car was promptly inspected, with a prioritised list of repairs soon following. They were comfortable with me only performing some of the work due to my budget and understood where I was coming from.

Bu
Review №11

J&F has been my go-to repair shop for my 22-yr old Beemer for as long as I can remember. Always get the straight info and courteous treatment. Theyre the best in the business as far as Im concerned.

Lu
Review №12

The stuff at J&F definitely know what they are doing, and how to treat a customer right. They were very clear, transparent and professional in every single interaction I had with them. At no point did I feel like this would be one of those situations were you bring in your car for one issue, and it turns out to have 100+. They performed the right diagnostic, gave me an overall idea of the condition of the vehicle, and made sure I was satisfied. I will definitely use their services in the future.

St
Review №13

I came in on a whim because my backseat floor was flooded during the heavy rains. I had already taken the car a detailing guy to have the water vacuumed out, the sunroof channels unplugged and then picked it up desert dry. Charlie not only fit me in when their schedule was extremely tight but offered to fix it himself if needed because more rain was on the way. We thought it might the back passenger vapor seal (because that is where the 4” of water was) but after another rain they found out it was the drivers side. (?!) I got my car back all fixed and dry and the wait was MORE THAN WORTH IT. Customer service is five star. Not only will I be a returning customer but we will be bringing in our Z4 for some much needed spa time when we import it this year.

An
Review №14

I have an aging 2008 model of a BMW 328xi, and the cost and quality of repairs are a critical issue. I gave up on local dealers largely because of cost, and their hard sell of optional repairs. J&F has always been a pleasure to deal with, set up appointments where work got done almost immediately, and sorted out any issues by phone, rather than waiting for me to come in. Costs have not been low -- nothing relating to BMW is -- but have been significantly lower than those of dealers. Best of all, my experiences have been consistently and repeated good.

Jo
Review №15

The best BMW service on the planet as far as I’m concerned (includes Germany - stationed there many moons ago). Always give you the straight scoop and don’t overcharge or recommend unnecessary services. This time (out of several over past 4 years) they saved me ~ $500 by avoiding an unnecessary replacement that I was convinced was needed. Car running great! (2011 Z4 … zoom zoom.)

Te
Review №16

I go here for all automotive work on my BMW 528i. I trust them! Aside from taking great care of my car, they are good people and always very helpful.

Wa
Review №17

I took on ownership of a 1988 BMW M6 E24 over 10 years ago and entrusted the J&F team with its mechanical restoration. Through many projects, from major projects like removing the self-leveling system to minor fixes and replacing virtually all of the 30-year old hoses, gaskets, etc. the J&F team were creative, transparent and honest. Next, they are truly mechanical wizards...they know their stuff, which made diagnosis and repairs faster and much more durable. Finally, they seemed to be able to source hard to find parts and always provided me with a prioritized list of needed repairs so that I could plan for them over time. So I would highly recommend J&F for all things BMW (I can’t speak to other makes!)

Kr
Review №18

Friends recommended J & F and I can see why. My interactions were with Charlie and Greg. They couldn’t be nicer — professional, knowledgeable, accessible. Greg especially explained everything that was and wasn’t needed. He didn’t just add on work to make $. He test drove the car afterward and has a keen ear for potential trouble down the road. I trust J & F with my BMW. Thanks guys!

C
Review №19

J&F Motors has consistently provided me with excellent service since I started bringing my BMW (250K+ miles and still running strong) to them for repairs and maintenance 4 years ago. I only wish I had known about them sooner. The do excellent work at fair prices. I highly recommend them.

Fr
Review №20

I have used J&F for the past 8 years, and am glad to have found them. They do great work, are timely and above all HONEST. If they dont think something needs to be done, they will say so. Finally, they are just great guys, always a pleasure dealing with them.

Ch
Review №21

After years of searching for a reliable auto shop that I can trust I finally found a home. I lucked into this place by doing a search online and am so happy I found J & F. No BS, dont try to add unnecessary repairs, actually try to save you money if certain services can be delayed, and they go above and beyond to solve your repair issues. Do not think twice, just make an appointment with J & F today, you will not be disappointed!

Co
Review №22

The team @ J&F are always a pleasure to work with. They provide accurate estimates on work that needs to be done, a fair price for parts and labor, and can describe in detail what goes into it.

su
Review №23

I have utilized this business on multiple occasions for maintenance and repair of my BMW x 6 and highly recommend their services. Their customer service is exceptional and their prices are reasonable. Recently, my replacement tires did not come in until late in the day. Unfortunately no rental cars were available and I need a vehicle for urgent medical appointments the next day. One of their technicians volunteered to stay over and install my tires so I could have the use of my car the next day. They truly demonstrate care and consideration for their customers. I can’t recommend them enough!!

Ch
Review №24

J & F are probably the most competent and honest business Ive ever encountered. From the moment I found them several years ago to recently, Ive received excellent and honest service. In addition, everyone is a pleasure to deal with. Theyre also coompassionate and really demonstrate that they care about their customers. Twice they assisted me in emergencies and they were honest when they believed they might have made a mistake, told me about it and repaired it. Frankly, I would have had no ability to know if theyd made a mistake and I have no doubt, had it been serviced by another business whod done the same, I wouldnt have been told about it nor would it have been repaired. Im grateful Im a customer, they treat you like valued family members. Dont hesitate to have your car repaired at J & F, you wont regret it.

Sh
Review №25

Have been going to J&F since 1976. Never had a problem they couldnt solve. They do whats best for the owner.

He
Review №26

I can’t imagine trusting my car to anyone else. These guys are so kind, knowledgeable, and fair. They even refer to my car by her name :-)). I trust these guys completely and know they will always do a fantastic job.

Re
Review №27

I was very impressed with J&F and I felt that my Porsche was in good hands from the first phone call to the check-in and completion of the service! I will definitely continue to use J&F Motors for my service needs and highly recommend based upon my experience with them.

AJ
Review №28

Had my regular tune-ups with J&F several times and they are consistently friendly and professional. They are able to explain issues clearly and succinctly so that even a non-mechanic like me can understand. I am happy to support this local business and am glad they are located nearby.

Ca
Review №29

This organization knows how to treat a customer in order to establish repeat business. Everyone I interact with are polite and professional and know the business. And their technical repair work is excellent. I even like the detailed Service Invoice.

D
Review №30

I’ve been taking my BMWs to J&F for several years starting with my first—a 2002 325i. I kept her for 15 years and J&F helped her stay in great condition. I had my 2014 335xi towed to their shop last week and I’m pleased to say: they still offer the best service hands down. They even worked with the warranty guys to get me the best price!

Ma
Review №31

The gas shocks to my hatch expired and Charlie worked with me and walked me through the parts and labor needed to fix it. He was courteous, friendly, and extremely helpful. J&F is an honest garage that seems to place their customers best interests first. I highly recommend them.

Th
Review №32

Brought my E34 for some work it needed. Honest service and prompt repairs. These guys know what theyre doing.

Ju
Review №33

I have something of a garage queen M3 and I *only* take it to J & F Motors for help with any problems. Im always met with high-touch and professional customer service and quality work -- highly recommend for your BMW needs.

Ha
Review №34

FIVE STARS! I started using these guys after I received a $600 oil change bill from Porsche. I know right?? $600!!! Anyways, the interaction with them was top notch and I am very impressed with Charlie and everyone that I have interacted with there...even the dog. Just recently I had some leaking showing up on the passenger side. They took all day to test it out and couldn’t find anything. Charlie said, ‘I wish I could sell you something, but we didn’t find anything’. They didn’t even charge me for the time. They got my loyalty for life. I’ve owned many BMWs and this is my first Porsche, and I find they are knowledgeable, professional, and fair. I very rarely write reviews, except when there is terrible service. I feel the duty to let everyone know! Ya know?! This isn’t the case here, these guys are the real deal, and if you are looking for a trustworthy mechanic, go see J&F, and tell them Haywood sent ya!

Ta
Review №35

The folks at J&F Motors are very professional and informative. They go above and beyond to make sure our questions are answered. We have been been taking our two cars (a BMW X5 and a BMW 335I) to them for few years now and we found their work timely, well done and at a reasonable cost. We won’t take out BMWs anywhere else and we are lucky to have them near DC! If you like dogs, you have an additional bonus as Regan, their beautiful and funny dog is always there to greet you :)

Ma
Review №36

When I took my Audi to J&F earlier for a general maintenance check-up and oil change after a year of very little driving during the pandemic I was eased with their honest plain talk assessment of my car. They inform me that my brake pads were all right but that they would probably need replacing when I brought my car in for its next routine service or prior to that if I noticed any problem. I did start to hear some squeaking and since we are now planning a road trip of more than 1000 miles next month I mad an appointment and took my car in. They are the nicest, friendliest folks. They remembered me, pulled up the record, I left the car and did the needed work and for exactly the estimate they had given me a few months ago. They also checked the tires which to not need replacing yet. I have the utmost confidence in Greg and Mike and their team at J & F. They are honest, they dont try to “upsell” you like dealership shops and they tell it like it is. They provide first class service at affordable prices. I will recommend J&F to anyone with a European car. In fact I sent my daughter to them after several unfortunate experiences at her VW dealership. Now there are two J&F fans in our family. Thanks guys!

L
Review №37

Friendly, competent, timely service for my 2002 Mini. Im always confident in the quality of the repairs - a relief after years of dealership service.

Th
Review №38

Top notch mechanics and superb service. Very reliable work!

Ji
Review №39

Fair pricing. No up selling. Straight shooters. Been working on my ‘97 Porsche Boxster. Lots of issues lately. They gave me options including do nothing but wait and see, which so far looks like the right option. I absolutely endorse this shop.

Br
Review №40

They were able to squeeze my service is ahead of schedule, and did the oil change as requested, but like other service stations they left oily shoe prints on the carpet. Otherwise as always athey provide great recommendations for maintenance; Ill be coming back for repairs ss long as they are more economical than dealers

Bo
Review №41

Highly professional, reliable service. I recommend them highly.

Su
Review №42

This shop always does a great job. I have trusted them for over 20 years. Wont go anywhere else!

ch
Review №43

I have an 88 E30 M3 and the guys at J & F have kept it tuned and running for over 25 years now. I highly recommend them to any BMW owner. They are courteous, professional and very, very fair. Charles

Br
Review №44

J&F once again has provided me with first class service. They are consistently excellent in their service, skill, pricing and professionalism. Awesome to find such a great shop!

Ba
Review №45

I was referred to J&F years ago by my neighbor. I would not take my car anywhere else for service. The staff are extremely knowledgeable and treat me like family. Sadly, my car has left me stranded a few times. J&F is always there to give advice and help in my moment of panic.

St
Review №46

Best place around to get your BMW serviced. Took the time to walk through must do issues versus nice to do. Got the work done on time and on estimate. Will be my go to shop from now on.

ma
Review №47

J&F has helped me with a troublesome car over the years and had anyways been honest and fair with me on every occasion. They will have my business for future work.

Ge
Review №48

Excellent service. They had an opportunity to throw parts at a mystery check engine light, but instead helped me work through it at minimum expense. Customer for life!

Da
Review №49

Going to J & F Motors was a bit of searching around in DMV area and looking for a BMW specialized auto shop. I have previously been using the dealership for repairs, but I will not be going back. J & F Motors has a customer for life.Charlie and Greg were amazing to work with. I was getting intermittent transmission malfunctions and Greg et al figured out that there were issues with the turbo and was fair on the pricing of parts and labor.Greg provided updates regularly and was a delight to work with.

La
Review №50

J & F Motors is a class act. They have great customer service. They are very knowledgeable, much more knowledgeable than our BMW dealer. Great group of guys. I would highly recommend !

E
Review №51

First time using J&F after searching for a BMW specialist in the area. Charlie was very upfront and honest. Great experience, would go back & recommend!

Ga
Review №52

Good customer service over the phone and in person. Car ready when they told me it would be. Will return again for service

To
Review №53

These guys are great! They know BMWs inside and out and have always been really efficient in diagnosing and remediating problems. They are also great for advice on long-term on service and giving you a range of options. Strong recommend!

de
Review №54

Charlie kept me informed at ever step of the process. I was sent an email of my estimate and my repairs. They were very quick and efficient.

Ro
Review №55

Good professional service for european vehicles. I would ask them to be very precise on their cost estimation, so youre not surprised in the end.

Da
Review №56

Very responsive. The service was also done very quickly.

Ja
Review №57

Very friendly and affordable. They do great work. Been a customer for about 3 years

Ta
Review №58

These guys have worked on three of my cars over the past 20 years. Very professional. I would recommend them.

Bo
Review №59

Good service, helpful people, fair prices. This will be my new auto service provider.

Ed
Review №60

Very pleasant and professional. When a part needed to be replaced, but was not available, they milled the part in their shop.

Ti
Review №61

Best BMW maintenance and repairs in Northern Va. Trustworthy.

Ro
Review №62

Excellent service! Always taking good care of my car.Love the shuttle service too.

Rh
Review №63

Been a satisfied customer for several years several cars. J & F motors are reliable and important to me as a customer—trustworthy.

Ho
Review №64

Excellent customer service. Spent lots of time explaining and counseling on needed repairs.Would return in a heartbeat.

Ed
Review №65

I have used J&F for decades. I had a front end vibration in my 2001 X5. J&F diagnosed the problem as a worn control arm and replaced it. They have maintained all my BMWs. I recommend them highly

Ch
Review №66

Mike and Greg run a first rate shop! Their team is extremely professional and can tell you exactly what is wrong with your BMW. They know this brand! It is so refreshing to take both my vehicles to their shop and it is diagnosed correctly and fixed in an expeditious manner! Their communication of this issues and your options is beyond reproach! Dont even think of taking your BMW to a dealer or anywhere else but J&F Motors. Ive been coming here for almost 12 years and will continue to do so as long as I own a BMW.

Ma
Review №67

These guys are awesome. They communicate well, do good work, do their best to fit you in, and (most importantly) are really honest. Could not recommend this businessmore.

Du
Review №68

Brought my 435i to them for the first time and let them know I was looking for a quality indy shop in the area and had heard they provided quality service at honest prices. They gave me an oil change for $165 which I thought was a bit high - thats about what I expected a dealer to charge but I didnt get a quote from a dealer to compare so I didnt complain. Then they recommended changing my cabin and engine air filters. Fair enough, they havent been changed yet and are probably due. They quoted me $52 for the engine air filter, $59 for the cabin air filter and $145 in labor for a total of $256.The genuine BMW engine air filter costs $35, the genuine cabin filter costs $46 and buying from an OEM supplier like Corteco cuts those prices in half. These are very easy to install as well, they both take about five minutes. An actual technician could install these with their eyes closed so I have no idea where they got $145 of labor from.Needless to say I realized I was bring ripped off and didnt have them change the filters. Its unfortunate because I wanted this to become my go-to shop but instead of getting all of my future business they tried to rip me off over some simple filters on my first visit immediately after I told them I heard they were a good place and wouldnt rip me off. My interactions with the staff were great, very friendly people, but I left insulted at that quote and wont be back as a result. Prioritizing a quick buck over a potential lifetime customer...

Mi
Review №69

Professional, family owned, and honest.

Re
Review №70

All I can say, is that honesty is the best policy.

Ta
Review №71

Professional, honest, and very easy to communicate with.

St
Review №72

They under promise and over perform.

el
Review №73

Very professional and thorough. I brought my 2016 BMW X6 in for new front brakes. Ended up being the rear brakes. As always they did a thorough analysis by liking at the brakes. Informed me that I had some time before the front brakes were due. Charlie is always friendly and this time Skylar was happy to take me to Shirlington while I waited. They were right on time, less than 3 hours. I really don’t know why anyone whose car is past warranty would take it to the dealer. I have really appreciated the work they do, even during the pandemic when I am sure it was hard to stay open. I truly believe doing business here has made me enjoy my X6 even more. Highly recommend to others.

Da
Review №74

Excellent folks over at J&F. Their pricing might seem high for some, but you certainly get what you pay for. They were extremely professional, knowledgeable, prompt, and kept me informed throughout the process. On top of it all, they just seem like a nice group of people - something thats lacking in a lot of other import shops.

Tr
Review №75

J&F is my independent shop of choice. The guys are generally a pleasure to work with. They get 5 stars from me for quality of service, communication, advice, customer service and standing behind their work. Other shops may be slightly less expensive at face value but, in my experience, it’s worth paying to have the job done right the first time. If an issue arises they take care of it. They fixed an oil leak which subsequently returned after about 13 months. Dropped it off with J&F and they handled all the repairs and called to tell me the job was covered by their shop guarantee; my cost was $0. This was done without me having to ask.Because of the loyal client base, you’ll usually need to call a few days ahead for an appointment. But they often get the work done early and keep you updated if the timeline is going to be extended.Another big plus: the facility is very clean and has a good amount of well-organized parking, so no worries about your car being in harm’s way when it’s waiting. Can’t say that about most shops.

Ch
Review №76

J&F have been a blessing to me and my X3 especially since she is no longer under BMW warranty. Ive called last minute with emergencies and for scheduled services. They have always explained everything and provide options for ensuring my issues were resolved. The shuttle service is an added plus as it drops off right next to my job. Thank you J&F for all of your wonderful service. If you require European car assistance, give them a call.

Ga
Review №77

Great so far, the drop off and greeting from all of the staff I came in contact with was warm and friendly, they make you feel welcomed immediately. That goes a long way in my book. So stay tuned for my comments bon the finished product 🤔

Je
Review №78

Excellent service and excellent prices!

Ha
Review №79

Totally satisfied. The guys at J&F treated me courteously. They attended to what needed to be attended to and did not try to add on any extra work just to run up the bill. The car is running better than has in ages and I got the sense they really make an effort to do top quality work at a reasonable cost. Ill definitely be taking my vehicle there for future repairs and maintenance. It was a great car care experience.

Da
Review №80

I bought a used BMW and J&F has serviced it since Ive owned it. They have been great taking time to explain issues and repairs as well as discuss potential issues in the future. Their cost and time estimates have been accurate, although one time due to a decrease in the cost of parts, the cost was several hundred dollars less than the estimate. Their drop off service has been helpful and prompt. Based on my experience I would consider them trustworthy. Their prices arent cheap but I feel good taking my vehicle to a shop that knows how to properly service a BMW.

Kr
Review №81

I received the absolute VERY best work and service from J & F that Ive ever known. It was truly such the pleasure working with the team and I will never bring my 2005 BMW X5 to anyone but them. Greg, the service manager was our contact through my cars renovation. They brought my car back to life and it feels brand new and Ive never enjoyed driving it more than I do now. The entire crew was wonderful, so knowledgeable, so timely, so accommodating, courteous, intelligent, etc. You get the picture. Take your car to J & F and you wont be sorry. Thank you to the whole J & F team!

Am
Review №82

On Friday, my 80 year old mother was gracious enough to bring my car in for me to this shop. I needed an alignment and hoped they would check over the car. They were upfront with her, once she got there, that the alignment cost more than the dealership, $350. They also found a problem with the air conditioning. It was not time for an oil change they told me and yet my mother left after 4 hours with a $1000 bill. Truthfully, about 5 dollars under $1000. Today its Tuesday and one of the tires that was aligned has a massive hole in it. They seemed to not be concerned about solving any of these issues for me. I cannot recommend them unless donating cash to mechanics is on your charity priority list.

r
Review №83

$3600 estimate was a $3900 charge. Promised for Wednesday early afternoon. I emailed Id be there Thursday at 7:30 AM open.They got busy. To busy to let me know.Were nice enough Thursday morning offering me a rental apologizing for not letting me know... Car was done at one.My second time there. $125/hour and everything seems billable. Must be careful about what I ask about, mention!? $3900 included a good will discount.Do like them. Think they do good work. Curious about replacing not just belts but also pulleys, Not heard that before. 2003 330xi in for its 90k, Also did front end bushings and rear brake overhaul.Thinking twice before going back...

Mi
Review №84

Awesome place great prickng

Th
Review №85

Been bringing my e46 here since its first, post factory warranty service was needed (so, since 2005?). Really friendly, conscientious staff that do a good job of making you feel like more than just a random face or just a wallet.

An
Review №86

Absolutely first rate. The customer service, diagnostics, top notch workmanship, the professionalism, I could go on and on.I have been a customer since 1979 and have NEVER had a badexperience. J&F has worked on numerous, BMWs and Volvos over the years for me and my husband.The entire team is extremely knowledgeable and always available to answer questions and give advice if needed.I have 100% confidence in J&F.Besides all of that, they are extremely NICE people.You cannot go wrong.

Th
Review №87

Been coming to these guys for 15+ years now. Very friendly, personable service: always feel like they remember me and my cars. Have a good, trustable vibe.

Hu
Review №88

Quality services,Friendly staff.

So
Review №89

Greg is amazing! Literally goes above and beyond for everything and saved me $3k. The bmw dealer was trying to charge me an insane amount of money trying to fix things that didn’t need to be fixed. Thank you Greg - you will have me as a customer for life!

Ka
Review №90

Great experience, very knowledgeable and trustworthy. I came in with a very difficult problem to diagnose after trying several other places with no luck. They not only found the problem, but also found out that there was an extended warranty on the piece due to manufacturer error, and sent me to the dealer to get it replaced for free for nothing more than the inspection fee. Great guys all around!Edit: Just updating to add that two years on, this is still the only place I trust with my aging Mini Cooper. ☺️Though BMW prices can be steep, they always work so hard to get it done as efficiently as possible. If they say something needs doing, you can trust them 100%. Couldnt meet a nicer team.

Ta
Review №91

Fantastic experience. Everyone I interacted with was super helpful and willing to explain every last detail to me. Additionally, I was called prior to any work being done. During the call, Charlie laid out the suggested fixes, in order of importance and with the price tag for each - this was exactly what I was looking for.Will certainly go back for any of my BMW needs. 10/10

ja
Review №92

Great job!

Br
Review №93

J&F has serviced my BMW for the last 4 years. I wont go anywhere else. They are great at working me in last minute for those pesky lights that come on at the least convenient time. They are very patient while explaining everything that needs to be done and letting me know what maintenance is coming up so I can plan for it.Excellent service as always! 1/31/17

Ru
Review №94

Fantastic job, as always! My 2007 BMW is out of warranty and this is the ONLY place I will get it serviced because I know that they are honest and do a great job every time. What Im quoted is what I pay, never any surprises. Added bonus: they have a courtesy car drop me off at work or metro station.

ye
Review №95

J & F is a place where the work culture is Integrity, Honesty and Impeccable Service. I have been servicing my M5 for the past 3 years with them, and did a major overhaul recently. The car is running like new, the service is worth the money and the wait. The insightful attention they give to details and the courteous customer service by Greg and Charlie convinced me that I would never take my car anywhere else, Way to go Greg and Co.

Dr
Review №96

Straight shooters who do quick work. Very responsive and willing to answer any questions one might have. Most recent work was finished on time and under budget. Would recommend and will go back.

Gr
Review №97

These guys are simply the best. Integrity first describes how they have treated me in three encounters on two cars in just under a week. They quickly repaired my vehicle and provided sage advice on what maintenance I could defer. They even advised me on how I might approach the dealer for out of warranty service instead of paying them to repair the vehicle. Charlie, Greg and the entire team at J&F are all friendly and professional. I highly recommend them to work on your European automobile.

Ky
Review №98

I brought my BMW in to J&F for the first time, knowing it probably needed some expensive work done, e.g. timing belt. Greg was very helpful in reviewing the needed repairs with me, and helped me to prioritize based on my budget, and even went out of his way to give me a ride to my office when their shuttle driver was stuck in traffic. I very much appreciated their willingness to speak candidly about the state of my vehicle, and to treat me as a intelligent person rather than condescend.Based on my experience, I have tremendous confidence not only in their competence, but in their desire to do right by the customer. I highly recommend J&F, especially for BMW owners.

mi
Review №99

I have been taking my BMWs to J & F motors for several years now, first when my e46 325i came off warranty, and it was in good hands until it reached the end of its mechanical life. Now I have an e39 540i M-tech, and are great about helping me understand the car and its capabilities.J & F Motors are great about explaining what is wrong with your vehicle, helpful to the owner on becoming more knowledgeable about the car, and Mike, Greg, Blake, Skyler and all the other techs/managers always provide first-rate customer service.J &Fs depth of experience, customer service, and friendly outlook make this the place to take your BMW.

Sl
Review №100

Great guys

Information
16 Photos
100 Comments
4.6 Rating
  • Address:4064 S Four Mile Run Dr, Arlington, VA 22206, United States
  • Site:http://jandfmotors.net/
  • Phone:+1 703-671-7757
Categories
  • Car repair and maintenance
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
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