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Alignment Center and Alaska Car & Truck
100 E 51st Ave, Anchorage, AK 99503, United States
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Alignment Center and Alaska Car & Truck
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do
Review №1

Absalutely amazing, alignment, wheel bearing replacement, tire dismount and mounted, quick assessment and speedy completion. Car drives like brand new, also pointed out some minor issues to be aware of and didnt pressure to add on the bill. Highly recommend.

Jo
Review №2

These guys were great with our RV. I had some questions about suspension options for our RV and a few other areas, they went over some recommendations and explained the reasoning. Very courteous and professional and I didnt feel like I was being screwed. They called to let me know how things were going at one point, which was a pleasant surprise and then when the work was done. Excellent staff and I highly recommend.

Br
Review №3

I called this shop to see if I could get a last minute oil change before a big trip. They squeezed me in the next day! They warned me though, how busy they would be and that it would be up to a 3 hour wait (possibly) and that the service itself would take an hour. I dont believe I waited two hours. I dont think they had my rig for an hour either. Holy cow is this shop efficient! And reasonably priced too! Ill come to this shop every time.

Ga
Review №4

Have taken my trucks and RV to the Alignment Center over the past several years. They have earned my trust and business through their professional, courteous and swift response time. Their work is excellent and usually comes in under the given estimate! Highly recommended.

Ja
Review №5

Apparently honest, fairly affordable. Will update to 5 stars after driving the vehicle a few days to prove all is good.

IN
Review №6

I have always had trouble and these good people at the Alignment Center have come beside me and helped.......when you are in need of help that is what you need, good people! I am thankful for that. if your looking for good people all I can do for you is point..

kr
Review №7

Had them fix my air conditioning system..... and now the vents hardly blow and Theres something rattling in the air conditioning on the floor vent and its bad. I feel like what ever it is its going to shoot out and break something. Sounds like something metal.

Di
Review №8

The service was outstanding. I was able to schedule the appointment. Drop off the vehicle. They called when they knew what the repair would cost. I authorized the work and was contacted before lunch that my vehicle was ready for pickup. Everyone was courteous and explained what they did to repair our Chevrolet Tahoe. Thanks to everyone there. I will be using them again.

Ch
Review №9

Excellent work. My whole front end was shot and they did a great job of putting it back together again.Would definitely recommend.

Ge
Review №10

Ive taken my vehicles here for 4 years due to their professionalism, knowledge and excellent work. I have a fleet of vehicles and they can do just about anything including oil changes, tire change overs and rotations, new tires, strut replacement, fixing transmission pan leaks and of course alignments.

Wa
Review №11

Approximately 7yrs. ago i was advised by my parents to take my old F150 in for various work to be done on it, now on my newer truck, Chevy Siverado, im still highly impressed on their honesty, & hard work to keep my parents, & my vehicle in top running performance!! I recommend them to everyone i know, & too anyone else needing automotive repairs!! Thank you again Chris, Robert, & The Alignment Center!! 👍👍👍

Li
Review №12

Very Friendly, and Helpful. Would definitely go there again.

TX
Review №13

Always get great service here. Straight forward and reasonable rates.

AK
Review №14

I googled top 5 tire shops in Anchorage, this one came up. I emailed the shop, asked a couple questions. What got me was how quick they responded to my questions and the follow up phone call. Dropped my car off at approx 1pm, told it should be ready by 5. Mind you I was getting new tires put on rims, AND and an oil change. I got a call at 330pm car was ready.Thank you Thank you Alignment Center and Alaska Car & Truck.Will definitely make another trip for oil change and possible new rims put on. Definitely recommend to some one who is not very mechanical

Br
Review №15

They installed a power steering rack incorrectly resulting in impaired turning capacity. If they cut corners on something as important as a steering system repair, I dont want to know what else they cut corners on.

An
Review №16

Brought in two Audi’s, 2016 A3 & 2013 S4. Pleasant experience, employees are very helpful. Quality work & got our cars driving straight like an arrow again! Highly recommend as we could not find another place that aligns these vehicles besides the dealership. Definitely saved a buck!

Br
Review №17

I had taken my 2002 Subaru Outback to three different shops in Anchorage to fix a air conditioner problem. The three times I took it in they never fixed the problem. I took it to the Alignment Center and was fixed right and fast. Then a friend had the same problem with his diesel pick up truck. Sent him there he was fixed and happy fast. This shop has been my ho to for fast honest service for years and continue to impress me.

Da
Review №18

Told them that the car used full sencetic, but they put in conventional oil when they did a oil change. They charged a lot more for parts than the auto parts store quoted. They were simply too busy to relay what I asked to specifically be done from the front counter to the person doing the work. They did do a very good quality work at the alignment and tire change

De
Review №19

Easy night drop off, friendly staff, alignment is noticably better

Mi
Review №20

We have been taking all of our vehicles to this shop for years. We wont go anywhere else. They are fair, straightforward and always get the job done. We appreciate their friendly, professional atmosphere.

Ro
Review №21

Not recommend this place cheater and the mechanic need to train or go to school again simple compressor problem and cooling fan they cant fixed it..bad business charge me $140 for nothing fix and they said they put refrigerant but when i brought to other shop they told me no refrigerant thats why no cold air coming out to your ac.. the other shop they fixed easily the compressor and cooling fan less than an hour.....alignment center bad business and cheater...

Mi
Review №22

Everyone I spoke to explained everything together me and were very courteous throughout the process. I am very happy.

Ma
Review №23

I dropped off my sisters Outback to get it aligned and they had it back to me before noon

Au
Review №24

Fast and fair priced. I think if you are ready to leave your car all day...they dont seem to take appointments

St
Review №25

Always done excellent work on my truck

Ju
Review №26

They always are respectful and helpful when you call for quotes.

Be
Review №27

They did an alignment on my 88 gti and where able to fix what another shop messed up. Very nice people and upfront and fare pricing with understanding of all budgets

Ja
Review №28

They showed me the parts that needed to be replaced while I wasnt aware of. They showed me the reason why and explained in plain English. They wont perform work without your consent until you know the costs.In regards to tires, I saw them recommend the tires to customer.Im going back for an abs sensor replacement.

Az
Review №29

Plan on coming back for further service staff are friendly and polite. I got here at opening time, for a tire change out was done within the hr.

Cr
Review №30

I called them up to get a quote for doing my complete front brakes on my motorhome. Told them what motorhome and what chassis, and the front desk guy told me worst case scenario would be $800 for calipers, pads and rotors, for a full front brake job. After I took it in to my appointment (1 week from me calling), the mechanic said it was going to cost me $1320 for the front brakes and I also NEEDED to do my back brakes for $1,500 additional. I told them no because they said it was going to be much cheaper over the phone. The guy on the phone did wave the inspection charges at least, hence the 2 stars instead of 1... but get this... I took it to another shop to get a second opinion/estimate, and the other shop called me back saying Come get your motorhome, your brakes are perfectly fine. There is plenty of life left and no sign of uneven pad wear... So Im very glad I told Alignment Center no!

Va
Review №31

Very good, they helped me amazingly! Thank you guys!

Me
Review №32

I called them and they gave me a quote gave me a time and fit me in. Amazing customer service.

Br
Review №33

Good service at a reasonable price.

Ch
Review №34

I have been here twice for tire repairs and both times they have been very helpful! They are quick with their service and explain everything thoroughly to me.

Ch
Review №35

We’re getting stationed somewhere else, and I needed service to my car. My dad and myself were on the phone with a woman that works there, and she quoted us one thing over the phone and tried to deny it when I was in the office. On top of that, they broke something on my car because they were “trying to force it off..” exactly what he told my dad. Added $60 to my bill. I couldn’t check my voicemail at work (at an orthopedic clinic, might I add), so I checked it after work and that’s when I heard they broke it. I go to pick up my car, and they don’t even have the piece to show me. If you know something broke, and I was coming to get my car that same day, it should’ve been left out. The woman had a very smart mouth. And Chris told me that he wished I got off the phone because it’s disrespectful. Whole time, I’m talking to my dad. I talk to my dad every time I go into a car place by myself. Their customer service SUCKS! If we ever move to Alaska again, the $290 I paid today, I could’ve paid $328 at the actual Toyota dealership. Always trying to give local businesses business. They need to work on how they speak to customers. Never again.

Jo
Review №36

Honest mechanics. Not just an alignment shop they offer full service. Ive had everything from brakes to A/C problems fixed here. They also work on motorhomes and are always fair and on time. Top notch.

Te
Review №37

Service was fabulous. I did however have to wait 45 minutes past my appointment time. It would have been longer if I had not brought it to clerks attention.

AK
Review №38

I had some major engine repairs done by their garage. The engine was running great afterwards but I noticed a strange vibration after the work was done. I brought it back in, they figured out the problem quickly and gave me a discount because it was related to the engine work.

Da
Review №39

Fair pricing, exceptional service. Don’t go anywhere else for alignments. Service is performed very fast, and I trust this shop.

김라
Review №40

This restaurant makes me happy to eat 굴비정식.I recommend people who is looking for 굴비정식 that is great food.

Er
Review №41

I have been getting serviced here for a while, each time is always satisfactory! They are honest and will not rip you off over pricing services like some other shops do.

Ad
Review №42

One of the worst shops in town. They went ahead and did inspections that I didnt ask for and charged for work I didnt give them permission to inspect and made me pay a crazy price for it.

Dr
Review №43

These guys are scammers and liars! Do not go here! I brought in my truck the other day to get my steering checked out, it was having some issues. They told me that my truck needed $2,266 worth of work done and that it was unsafe to drive. They suggested that I should not drive it at all and that it was gonna fall apart at any moment. They said that if I was to take it off of their property that I should have it towed. I took it to my friends shop down the street and showed them the estimate. They looked over my truck and found the problem, a single bolt was loose. A SINGLE BOLT!!! My friend fixed the bolt and I was on my way! My friend saved me from being scammed out of $2,266 for a non existent issue. Don’t ever go to the alignment center, they are liars and scam artists!!! They tried to scare me into leaving my truck with them because I would need to have it towed if I was to take it to another shop for a second opinion.

Ge
Review №44

Great service every time I go there.

Ja
Review №45

Average to state the best....didnt want to replace warranty related issues... thus doing a lackluster replacement. Poor customer service.

Da
Review №46

Good service, great place to get your RV checked out.

Wa
Review №47

Good price on Nokian tires. A little bit of miscommunication at first but it was sorted out.

Wi
Review №48

Honest and quality service. I had my alignment done at a Les Schwab in WA where they told me they needed special cam bolts to fix it and it would cost over $200. I waited and came here with the bolts Les Schwab recommended and the mechanics showed me why the bolts dont work and just took the extra time to adjust the front suspension to fix the alignment with no extra charge. After returning the bolts I saved close to $130 by going here.

An
Review №49

Good communication, same day service. Winner.

Be
Review №50

Good deal, verifiable diag and work as a business owner this is invaluable

AK
Review №51

Hmm, mechanic was nice that did a partial brake job on my piece of junk, but he broke something that was too expensive to replace, so they just glued it. mechanic lost one of my hubcaps, owner said theyd order me another one, but never called me. when i made appointment, owner said he could work a deal on my brake job, but after it was done told me his wife & accountant told him no.

Ke
Review №52

Every time i have an issue that needs some extra attention, Chris and his crew have gine the extra mile to accomodate me. Thanks..

Wi
Review №53

I do not recommend this place

Sk
Review №54

Awful. They tried to charge me a 500% mark up on parts. They also referred to the part as something else making it sound super important. This was also not the vehicles problem. When I asked about the extrodinary mark up. They made stuff up and were dishonest. This picture is someones motorhome that they destroyed trying to check the air pressure in the tires. When it blew there was kids that almost got hit with flying shrap metal. Terrible customer service.

Cr
Review №55

Always had good work done there

Ph
Review №56

Rude owner. Tried ripping us off with work that was not needed

Pa
Review №57

Incredible alignment job. Heath is a true pro.

Co
Review №58

Fast and reliable

fu
Review №59

Great prices and fast turnaround!

J
Review №60

Sells you a list of things you do not need when you just want an alignment.. Go else where or theyll call the cops if you complain about anything...

Ga
Review №61

Done right the first time.

Do
Review №62

Great customer service and vehicle service is quick

Da
Review №63

Went in for a front-end alignment & got grease all over my Motor home, inside & out. but the worst part is after i told them . Front counter yells back to the mach. like it happens all the time.I will not be going back there again.

ri
Review №64

They took our RV in straight away

Be
Review №65

NICE place

To
Review №66

Should have just done the alignment myself

Information
34 Photos
66 Comments
4 Rating
  • Address:100 E 51st Ave, Anchorage, AK 99503, United States
  • Site:https://alignmentcenterak.com/
  • Phone:+1 907-563-3773
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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