I didnt go inside the store so I really cant take credit for being on the premises, in the parking lot while my uncle went in NAPA to purchase some vehicle parts. He appeared relieved to get a step closer to his goals with his vehicle. Thats what Ill say about that. If he felt relieved, thats makes me feel better about it too

I have gotten some parts from NAPA, since this place is the closest auto parts store to me. In this case, I bought a headlight so I could replace mine that was out. I do most repairs myself but it was winter and I hate the cold and my headlight was giving me trouble. Instead of working on it myself in the cold I asked NAPA if they help with the part and they said no. I returned the light and went to autozone. They helped me to the end. The screw was just a bit to rusted for me to get myself. For me, the additional service that AutoZone offers is with the longer trip whether I need help or not.

Top service...😁

Great napa store for most of your needs

People are helpful the place is clean and they have everything you need

Best auto parts store

Staff were nice and helpful

Typically, I go in or call in for the parts or supplies I need or request by phone in advance and get reasonable, timely service. Today however... I called in for a radiator hose. It was supposed to be transferred to the store from another location within a timeline of 1.5 hrs. with the stores agreement to call when the part arrived. I asked specifically for the part # and to please make certain the correct part is pulled and delivered. After allowance for plenty of time; I went into the store and asked if the part was there. The young woman at the counter said I quote, the other location felt like hanging on to the part and therefore it did not go out. I asked why did you not at very least call me at the phone # I provided? That would have been the right thing to do. Then her tune changed to the parts runner had run it over to the warehouse. So now no plan B for me to get it at the other store because now it was not over there anymore. Plus the warehouse just closed and will not open tomorrow either. What a waste of time and effort. Likely some of the worst customer service, spin, with excuses and a disingenuous who cares oh well smirk on her face. I kept cool and calm yet on task respectfully seeking some honesty or satisfactory, responsible answer. As I walked out, I mentioned to her in all seriousness it really is not funny as she was still smiling like who cares.

I love going to replace that they can just help you even if you dont quite know exactly what it is you need. You explain what youre doing and Thomas and crew can figure it out and get you on your way.

I was greeted with a smile and welcomed when I came into this Auto Parts Store by Caleb. He helped me from start to finish with new wiper blades for my truck. First letting me try my self and helping where needed. Thanks Napa! Military Discount here too :)

It was like pulling teeth trying to get this guy to sell us headlight bulbs. Usually people will help install or at least offer a bit of guidance. I know its not mandatory but its the first time Ive encountered an employee at a car parts store who actively would not have any part in helping advise. Monumentally unhelpful. Out in the freezing cold looking up YouTube videos on how to install this.

They always have what I need to complete the work on my commercial vehicle and they are close by which makes it all the better on top of I can make a call to see if the parts are on hand or can I just go over to there warehouse and pick it up. I dont have time to waste looking all over town to keep my business running. And NAPA prices are fair and the products and Parts are as good or better than factory original every time. And they have a good Crue. I dont have time to waste talking to idiots, keeping your machine in tune is good business, having a parts person in tune with your needs is just as important as to wether you make money that day or will you be down. And the guys and gals at NAPA actually care to make it happen. And thats why they get my business.

I was waiting in line to ask if the 25% applied to the purple power. There was 2 people ahead of me. She said yes. Its was exactly 4 oclock so she wouldnt honored at the Spenard store. Told me to go to the other tomorrow. Thats some real POOR CUSTOMER SERVICE....

This place is great for automotive repair. They can be found all over and have the parts you need.

OReillys is cheaper. This place is convenient but the hours suck.

Napa 98% of the time has the parts Im in need of. From just the common parts for my everyday pickup truck and my commercial Kenworth Dump Truck. And the guys that work there always seem to have the best attitudes. And thats why Ive been going to the same parts store for the last 12 years.

Good selection of parts. Really good deals on tools for the holiday season

They were very helpful and gave me exactly what I needed

Dont bother going anywhere else. The RIGHT parts, good service & truly helpful to a lady in need. Steered me right (pun intended), lol.

Great customer service

Its a napa store. If you need China made parts come here. Or autozone. Orilies has quality parts, or stay local and go to Fats. Pretty sure the big guy behind the counter doesnt move from his stool, smells so bad you can taste it over the counter, and just has a piss poor demeanour. Would litterally only come here if i have to.

I just tried to buy a pair of batteries from this exact store and was told that they would not accept my core because the battery was missing its caps even though the battery has been dry for at least 20 years. There is no core on the Caps there is a core for the lead inside the battery.

Very basic store. Dont have most of the things I needed for a sbc. Waste of time unless its something simple.

Very unhelpful and rude customer service. ORiely or auto zone is the way to spend your money. I would give them negative ratings if I could. Napa on Spenard is the last place you should buy auto parts.

Always the parts we needed and very helpful staff!

Over priced parts. Could find a better deal online. Price of sea foam at Walmart is 6 dollars and NAPA is selling it for 12. Mobile 1 engine oil is almost 40 dollars but at Walmart you can get it for 20.

Horrible service. Never spend your money here i purchased a new alternator from them upon taking it from the box it was obviously already damaged and when I went to return it they called me a liar and would not return my money for the alternator. NEVER SPEND YOUR MONEY HERE.

Trap Christmas music 🤘

Its a great place for auto parts

My favorite parts store...batteries Id buy next time at batteries plus or walmart

The actual store hours are different than the ones listed here

Napa parts brand seems to be low quality

The staff was unprofessional and was using inappropriate language over their phone while I was there. The manager told the sales associate to stop but I dont think there was a lot of respect there.

The man helped us to find what we were looking for, but otherwise he was very unhelpful and trying to get a simple yes or no answer was difficult.

Google f***** up I never even been to Napa. Its up like 2 weeks ago

Friendly a d knowledgeable help.

Friendly fast service.

Napas, auto parts, you name it 😎👍

They had the tire hole plug I was looking for!

Very patient to someone who knows nothing about auto parts

Friendly and helpful.

Nice atmosphere

Found what I needed

Yep, need another auto part.

Product availability is lagging here.

Basic.

Good help

Store is clean and friendly.

Good

Great prices

Guut Guut