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Van Dorn Auto Repair
4938 Eisenhower Ave, Alexandria, Va 22304, Alexandria, VA 22333, United States
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Van Dorn Auto Repair

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Li
Review №1

Great folks. Always do quick, quality work at a good price. As a person who knows little about car repair, it is important to have someone you can trust to not rip you off working on your car. I trust these folks completely.

An
Review №2

I’ve brought my cars here for a state inspection and to fix a flat. Both times they were extremely friendly, accommodated a walk in, and fast. Like super fast. They also waived the small fee for patching our tire and did it for free. I definitely recommend this place as they are honest and do great work.

ja
Review №3

After searching online for weeks I took the advice of a female friend who is a long time customer. Easy to schedule a service appointment via vandornautorepair.com with immediate same day confirmation giving me the date & time I requested. I respect that Van Dorn Auto Repair is a Repair Pals certified garage giving honest & excellent service/repairs for my Audi Q5. Up front price of work to be done......the service team are my heroes!Janice Bennett, Washington, DC

Cr
Review №4

These guys are wonderful! My truck broke down heading up the coast, and I was so lost. Had VanDorn recommended by another shop. They took in my truck on a Friday night, even stayed after hours to get us on our way so we werent stranded with a baby. Even Ford told us no! Then, they called the next day to make sure we had made it home okay! 🥲 So kind, efficient, and friendly. Thank you guys so much!!

Ha
Review №5

Came in for a quick diagnostic for my Subaru. They treated me fairly and spoke in terms that I would understand to describe what was wrong with my car. Amazing price for a diagnostic for the area and I highly recommend. Selim was great at checking me in and getting me checked out.

Pe
Review №6

Had a great experience with communication, timeliness, and professionalism! Very pleased to get my basic maintenance done, and not eat up my whole day due to overscheduling. I felt valued as a customer and will definitely return for future work

Fa
Review №7

Was in a pinch out of town when the service engine light came back on. I knew what the issue was from the error code previously but because it went out prior to my trip I didn’t fix it. When it came back on during my trip I called several dealerships to see when I could get an appointment. They were all at least three or four days later.I found this on Google reviews when I typed in auto repair places and I gave them a call and they were able to get me in very quickly. They resolved my issue very quickly as well. They were originally going to say I needed two parts but because I was leaving earlier I didn’t have time to get the second part. So we did the first fix and it seem to work and the check engine light has yet to come back on so I think that has fix the problem.I was hesitant that the price was a little much because they knew I was in a pinch but I was very surprised that they weren’t trying to push me to get the second part and he seemed enthusiastic the first repair was good enough. He also noticed that my safety check was expired and also did that as well. I appreciate the follow up and would definitely use this repair place again.

Ki
Review №8

Very service oriented business. Have used them for a few years now. I have an older Volvo and had to have it towed to the shop recently. Mr. Sachindra picked me up at the metro and loaned me a car while repairs were made. I think they are incredible. Very professional svc and quality work provided. A pleasure to deal with them. Wish I were better able to express my appreciation.

He
Review №9

These are great mechanics that you can trust. I have been here twice and they found the issues and worked with my warranty provider to understand what would be covered.What impressed me most was when one of the employees gave me a ride home and told me how great his boss is. Rarely do I hear this from employees. One year later I made sure I went back to them.

Ir
Review №10

Very kind, responsible amazing work and fair prices! I’ve been coming to this shop for 3 years- for all kind of repairs. They always walk me through the process, explain and do what’s best. I have no doubt they do what’s necessary and nothing extra to get more money. The prices are very very reasonable. Wonderfull customer service. The service you will receive from this business is going be always excellent!I highly recommend potential customers to bring their car here!

Ke
Review №11

I have been coming here for awhile. Mostly with my now 20 year old truck. Great customer service and communication about what repairs are being done. I highly recommend coming here for your auto repair needs.

To
Review №12

I had an unexpected battery issue with my 2018 Jeep Compass. Van Dorn Auto Repair took care of my car & I got it back the same day. They kept me informed thru the whole process from beginning Beto end. I definitely appreciate them and will be coming back for car repairs in the future!

Se
Review №13

Fantastic place to take your vehicle. Professional service and knowledgeable staff. They get to the root of the issue and make it right. My fuel pump went out and they replaced it for me like the superheroes that they are.

Au
Review №14

My experience is always the best with them. I’ve been going here for years. I have never had any issues.

An
Review №15

These guys are great and very fairly priced. They were able to perform an intake cleaning service on my direct injected VW Tiguan and saved me a significant amount of money on a car we don’t drive much. They were also very competitive on their pricing to replace the front control arms. I’ll be going back for further service on that car in the future.

Ro
Review №16

I work nearby and just drop my car in the morning before work. It is ready when I am ready to go home. Service is always excellent.

St
Review №17

Everything was done perfectly and staff was helpful and friendly

Ra
Review №18

They walked me through the whole process and checked in to give me updates which I really appreciated. Very friendly and professional. Would definitely recommend!

Pa
Review №19

Van Dorn Auto Repair is a friendly and professional shop. They explained everything along the way, including sending pictures and videos of the repairs. They provided a variety of options to meet my needs. Left the shop with positive vibes, rather than feeling ripped off and talked down too typical of other shops/dealerships.

Br
Review №20

I’ve been going to VanDorn’s for some time now and have had them work on three different Honda vehicles. The team at VanDorn is always professional and I wouldn’t go anywhere else for service and repairs. It is also great that they are within walking distance to Olympus Auto Parts and I can go there while they are working on the car to pick up other do-it-yourself items like an air filter, cabin filter, and wiper blades to replace when I get home — like I did this week.

Br
Review №21

By far the best shop Ive found in the area. I drive out of my way to get here because they are always honest, professional and timely.

Re
Review №22

Repaired my AC in one day. Two other shops had said they couldn’t fix it and then Van Dorn Auto fixed it in one day for $178. It’s working perfectly. Highly recommend this place!

Ca
Review №23

I came to Virginia for some military training and my air conditioning stopped working in 90 degree weather. Van Dorn went above and beyond from working with my insurance company to ensuring my rental was returned. I was made to wait hours by imy nsurance company for an authorization, Van Dorn bought my lunch. I have never experienced such genuine and caring customer service.

mi
Review №24

Pricing and quality of work was out of this world! I have a Mercedes Benz and what the dealership was trying to charge me versus this place was like night and day. And the warranty they provided lets you know they stand behind their work!

Pa
Review №25

Service is exemplary and it’s great doing business with someone I trust.

Gr
Review №26

Friendly, helpful and knowledgeable staff. Quality work, honest rates.

Ti
Review №27

Friendly and highly professional customer service! :)Stopped by for my state car inspection (without an appointment) today and was in & out within 30 minutes. Definitely consider Van Dorn Auto Repair for your car inspection and/or repair needs.

Fm
Review №28

They did a great job aligning our 2000 Acura TL . Now the steering wheel is straight and it no longer pulls to the left .Great Job!!

Mo
Review №29

We’ve always received honest, quality work at Van Dorn Auto.

Jo
Review №30

Excellent service from the team at Van Dorn Auto Repair. I found them because they are part of RepairPal. I utilized my warranty with CarMax and the team at Van Dorn made the whole process effortless. I am extremely happy with their services and will definitely be using them for any potential work in the future. 10/10 would recommend!

Ro
Review №31

EXCELLENT SERVICE!!!! I have been going to Van Dorn Auto Repair for the past 8 years and they have ALWAYS provided Great Service, Great Prices & ALWAYS Professional. I have 5 Automobiles, (Cadillac SRX, BMW 528xi, 2 Corvettes C4 & C6 & Nissan Pathfinder) and Van Dorn Auto Repair services each of them. I would HIGHLY recommend Van Dorn Auto Repair, I trust them and you will be glad that you took your car to them.

Bo
Review №32

Top quality work and price

ba
Review №33

WOW!!! I give this business 100 STARS!! This review is on the long side and I dont normally post such reviews, but our experience was OUTSTANDING and we needed to share.First of all, I learned of this business through other reviews on our neighborhood app. We have a 2015 Toyota RAV 4. My husband has always done maintenance and repairs on our vehicles. My RAV 4 was smelling very strong of gas and stopped running. My husband does not trust mechanics/shops but we decided to have someone professional take a look at it. We did not know who to take it to so we trusted the many reviews we read. PRAISE the LORD!From time we called Van Dorn Auto Repair, we received EXCELLENT CUSTOMER SERVICE. The whole process was seamless. They sent a link on who we could contact to tow our vehicle to their shop (very affordable and professional company as well). The tow company came within a half hour. Once Van Dorn received our vehicle, they sent a text and a time they would reach out to us with a diagnosis. Very TIMELY!!! COMMUNICATION WAS EXCELLENT as well. They were able to diagnose and repair our vehicle at an EXTREMELY FAIR COST and TIMELY MANNER!!! Our vehicle runs great! We even took it on a road trip after picking it up that morning!If you are looking for quality, excellent and professional customer service, fair cost, expert knowledge and timely service, VAN DORN AUTO REPAIR is a MUST!!!!

Vi
Review №34

Great service, thank you!

Pa
Review №35

I was totally impressed by the reviews I read about Van Dorn Auto Repair. I had never been there before but was treated very well and my starter was changed out in a matter of hours. I assume if I had waited it may have been done sooner but I couldnt wait for it. Although I did get the call that it was done and could pick it up before I left work. Thanks for a job well done and I would certainly recommend them to anyone.

Ol
Review №36

VDAR replaced my radiator + hoses, flushed and replaced transmission fluid, changed oil, replaced parts required by check engine diagnostic, replaced headlight bulb. Great service, professional + cares about the quality of the repairs they perform. I have trusted VDAR when I dont go to Mazda for service for my vehicle. So far, so good. Satisfied with service.

Ad
Review №37

Very friendly and Good Knowledge

Do
Review №38

They fixed my water pump.

Le
Review №39

My experience at Van Dorn Auto Repair was amazing! Its hard picking the right mechanic and shop who will be affordable and honest. I read a lot of reviews about different companies but this place stood out the most with their website and social medias. Aziz who is the manager did an amazing job helping me with my 2006 Ford Focus and was able to get me back on the road in a few hours. Luis, his service writer in the front did a great job also answering any questions they had. 5 stars! I will definitely be coming back and referring my family to this place. If youre looking for a family shop that can make you feel at home and comfortable who are also trustworthy, then i highly recommend this place. Thanks again!

Ke
Review №40

Nice folks. Good service and very reasonable price. Will return in future for services.

St
Review №41

My family and I were on vacation and had car issues. Googled and found this place and was absolutely impressed with the quality of customer service. Aziz, the manager, was courteous and professional and was able to diagnose the issue immediately and have repairs done fast. We were able be back on the road in no time and back to our vacation because Van Dorn Auto Repair was quick, friendly and most of all the customer service was outstanding. You cannot go wrong going to this shop for all of your vehicle needs. I highly recommend this shop to everyone.

Ma
Review №42

Brought my Infinti for alternator replacement, was able to schedule repair for the same day. Did a great job and a very reasonable price.

Sa
Review №43

Professional courteous and delivered as promised. Great experience. Would recommend to all motorists. I intend to be a customer as long as I am in the area.

Ro
Review №44

Great service and the smartest owner around. He truly knows the craft and the staff under him is also well versed in their knowledge also

Ba
Review №45

Can’t say enough about how honest and hard working Mr. Flores and his team are. Very honest, reasonably priced and I’ve been taking my car and my sons car here for years and won’t go anywhere else. I trust them and have never been disappointed. Excellent!

Ty
Review №46

Always professional and services my vehicle even when I am a walk-in customer. Thank you

An
Review №47

AMAZING SERVICE. I stumbled upon Van Dorn Auto Repair this week when my car was having issues. Mechanics I have taken it to in the past never actually fixed the problems my car was having, but these guys did! The manager, Aziz, blew me away. He communicated the problem with me and explained exactly how his team was going to fix it. He and his team understand quality customer service. I appreciated his transparency and honesty in making sure I knew they would get the job done, and they did! It was obvious to me that Aziz holds his team to higher than average standards and that’s the kind of shop I want to support. Truly an incredible group of people. I’ll definitely be going back.

JA
Review №48

Great professional job always

An
Review №49

One of the best Auto shops to go it’s right up the street from where i live so it’s very convenient and Leslie is very professional and very Knowledgeable she answered all my questions in all my concerns I will definitely take my car to the shop anytime it is always helpful love in the atmosphere keep up the good work Leslie

Je
Review №50

Carlos has maintained my vehicles for over 10 years, and I have never been disappointed. I have referred multiple friends over the years, and they have had the same experience. Great quality, very fair prices, and genuine service; what more could one ask for? A well deserved 5 star rating for the Van Dorn Auto team!

Ha
Review №51

I have referred family and friends. Awesome rates. Customer for over 15 years. Best in Northern VA.

sa
Review №52

Hi, I was amazed by service.all my questions were answered with honesty by Aziz he was professional and courteous that’s my first experience in this place I will recommend all my family and friends to fix there cars at this place thanks .

Hi
Review №53

A very Honest group. They are fair, friendly, and do great work. Ive been going to them for over 6 years with multiple car models.

Ro
Review №54

Looking for an estimate.Polite staff.

Je
Review №55

Really good Auto Repair place,fair prices and quality work.

Ro
Review №56

Good service and relaible...

Ol
Review №57

Great service and qualityBottom Line: This Place Rocks!!this place is awesome. Would not go anywhere else.

Le
Review №58

Its very hard to find good and honest mecanic nowadays. We are loyal customers for years!

Ja
Review №59

If car care is what you need great Customer service ask for Carlos great guy!

Re
Review №60

Fast and very honest. They offer you good advice as to the best way to keep your car running.

Ir
Review №61

Martin Felux auto repair. The best mechanic ever.

LE
Review №62

Quick turn around repairing my vehicle and reasonably priced,highly recommended.

R
Review №63

Very honest auto repair shop and reasonable prices.

Le
Review №64

Great people and quality work

Jo
Review №65

Great service

Jo
Review №66

Excellent

Information
17 Photos
66 Comments
4.9 Rating
  • Address:4938 Eisenhower Ave, Alexandria, Va 22304, Alexandria, VA 22333, United States
  • Site:http://vandornautorepair.com/
  • Phone:+1 703-751-1499
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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