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Royal Service Center
1333 N Quaker Ln, Alexandria, VA 22302, United States
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Royal Service Center
Comments
Wi
Review №1

I have had my car serviced here several times. Initially I was impressed when they did tires and an oil change - they were quick, friendly and charged a competitive rate. More recently, I had a check engine light come on for a crank position sensor and the car shut down intermittently while driving. They replaced the sensor without any further diagnostics and it did not repair the problem. When I brought the car back in, they scanned for codes but did not even want to put the car back on the lift to examine the sensor.I think these guys are fine for basic car maintenance - oil changes, etc - but I do not have faith in their ability to diagnose and repair anything more complex. It also doesnt sit well with me that they were uninterested in standing by their work/parts.

Vi
Review №2

For fast inspection and emissions is really good, and the gasoline price is the cheapest around

Da
Review №3

Great prices on gas, friendly staff, and can do inspections 6 days a week.

Da
Review №4

Neighborhood service station offering light maintenance, State safety and emissions inspections. Fuel prices are not the best, but theyre conveniently located with easy in and out.

El
Review №5

I got a safety inspection and exhaust test. My car is a 2007 Jetta so I was a bit worried they might try to nickel/dime me for some repair, even though the car is fully functional. Quick and easy, no issues, no wait. Ill be back in 12 months.

Ju
Review №6

Took my car into 1313 repair shop. Spoke to manager Jim Swink. Told them I had a low pressure tire. Was billed for service, but nothing was done. They tried fixing the wrong tire. I was asked to pay double if I wanted my tire fixed. Dont bring your car here, if they cant fix a simple tire. My tire still has a big giant clear as day nail in it.

Li
Review №7

Knowledgable and helpful staff! I always go here for my state inspection. And one of the guys in the garage saved me from a possible blow out of my tire. I asked if he could add air and whe he looked at it there was a bump protruding from the side wall that was starting to split the tire. I will be forever grateful to him!

Pe
Review №8

Prompt, quick emissions and safety inspections every single time. The mechanic even stopped mid inspection to tell me that my wife had already done the inspection and didn’t charge me anything for him having hooked up the equipment.We’ll definitely be doing our inspections here moving forward.

Jo
Review №9

Shout out for the quick attempted jump start but effective reverse pop start to get me moving again this afternoon ! Ill be back for more gas.

Lo
Review №10

Had my annual inspection done here - they were really quick and efficient with the process. Price was 20$ which I believe is pretty standard.The nicer part of the inspection was the advice I was given. I had initially failed my inspection due to brake and tire issues. The mechanic told me the price range I should look for when searching for a repair shop and what questions to ask. He said Royal was a bit expensive for repairs, hence why I should try elsewhere.I was truly impressed by the sheer honesty and solid advice I was given. Sure enough, it fell into my favor and I found affordable repair shops and received my inspection pass a week later. For those who are not aware, if you return to your safety inspector within 15 days of a failed inspection, re-inspection is 1$.

Er
Review №11

Let me start by saying Im a diy car guy. I do most work myself, but I needed an alignment after installing new shocks/springs so I had to take it to a shop. They use all the latest laser tech to dial it in. They were honest, friendly, and fast! I didnt have an appointment and they finished my car in just over an hour. Highly recommended over the big name shops!

An
Review №12

I would recommend them to anybody. We had an alignment done and you just dont get that sense of security with other mechanics. We will be back

Ja
Review №13

The staff and service provided is excellent. I always turn to the Royal Service Center for all of my familys vehicle needs. Any service required or recommended is explained in detail and priced fair. Highly recommend this service station!

ry
Review №14

My wife and I take all our vehicles to them. Great staff, great mechanics! honest and fair prices! Love them and will continue to go to them to service my truck and my cars.

Ka
Review №15

Ive been here for emissions inspection and they were quick - no complaints. Today I went in to get my tire patch, but not before calling my dad for advice first, like any independent woman would do. He said make sure they dont try to overcharge you to dismount the wheel and re-align, etc. He told me approximately what it should cost and how long it should take.These guys are professional and friendly, they told me it would take no more than 20 minutes. They did the quick patch, charged me $27 and sent me on my way. It feels good knowing theres a place I can go to without having to worry that theyre going to try to overcharge me for things I dont really need.They also have a clean waiting room for customers, or you can walk over to Starbucks while you wait. Highly recommend!

Am
Review №16

They really treat you like family!

Ja
Review №17

Not sure where these positive reviews came from but this place is a complete ripoff. They send you coupons in the mail, but then dont allow you to use them and their process without the coupons are ridiculous. I will never return here, which is sad because I can literally walk to this place.***Edit:And now my car is making noises that it wasnt making before I brought it here.

Ka
Review №18

Reasonably priced, quick work, honest. They replaced two flat tires and bent wheels (hit a curb!). Jim was especially helpful and respectful when explaining what they did and when contacting us. Will get more work done here when needed.

Hi
Review №19

I feel like Ive finally found a mechanic I can trust. I never feel pressured to approve any kind of service and they always complete the service on time or early. Overall, they are honest and hardworking people. I will always come back here.

Er
Review №20

Capable service and fair pricing. The mechanic and the safety inspector both treated me fairly and honesty. That means Ill be a repeat customer.

Ga
Review №21

Nice place for your cars annual inspection

Le
Review №22

They plugged my tire when the new car dealer wanted to replace my hardly worn tire. I’m satisfied.

De
Review №23

Quick and friendly service. So far I have got one oil change and and one inspection done at this place.

Ha
Review №24

They make simple repair worest and expensive. Came back with another new problem in my car

Br
Review №25

Went in for a simple oil change and 2 days later my car is not working. Took it back and they refused to look at it with out me waiting and charging me. Will never go back again!

Be
Review №26

I went to this place to get my car fixed. They charge me $1500 to work on brake system which normally costs $200 in other place and the problem was on front side. They fix the fromt side and lock the backside caliper that fails after 3 days which was normally has no problem. Just to create another job for themself. Thats so stupid.I will never ever go to this place. Please stay there while u repair ur car and before deciding ask another shop about the cost. In my case it was $1500 vs $200 plus my time.

La
Review №27

I found this car place to be true to their word. Worked hard to get my daughters loan who is a college student with 2 jobs and minium income. I had to go on the loan with her they made it happen when 4 others dealers said no. they were nice I got a car my daughter loves and is great price, affordable she loves her 2014 Mitsubushi Mirage thanks Royal Car Center I would recommended this place to anyone dont let the size foul you small place but has great cars, nice businessmen,

Sh
Review №28

Really rude and bad service. Asked them to put a used tire I brought myself on for me and they refused and stated “ if I buy my own tire then I need to fix it my self”.

T
Review №29

Jim does a good job getting things done for a fair price

an
Review №30

F9 too.

St
Review №31

Friendly guys. Good place to refill propane tanks

Co
Review №32

Good tire center

Me
Review №33

Very happy with this mechanic!

ju
Review №34

They have propane.

IG
Review №35

Not happy

Information
4 Photos
35 Comments
3.8 Rating
  • Address:1333 N Quaker Ln, Alexandria, VA 22302, United States
  • Site:https://royalservicecenterauto.com/
  • Phone:+1 703-931-5802
Categories
  • Auto repair shop
  • Gas station
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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