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Precision Tune Auto Care
3839 Alexandria Mall Dr, Alexandria, LA 71301, United States
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Precision Tune Auto Care
Comments
Ro
Review №1

Outstanding personnel, very friendly staff, and great service. You feel you can trust their evaluations as being very honest. Strongly recommend them vs. going to a dealership.

Da
Review №2

This is the only local Garage I will go to, these guys know what they are doing and always take good care of me and my vehicles. they do all my inspections diagnostics and servicing, I would highly recommend them to anyone needing services, big thank you to Mr Marcelle and all the team at Precision Tune

Su
Review №3

Great place for oil change and tune-up great atmosphere, friendly service.

Ve
Review №4

Even tho I didnt get what I need but they was very nice and patient with me.

Ta
Review №5

Every time I go in there it is a great service andpeople are very friendly

Li
Review №6

The general man was very kind and polite. I just want to say thank you.

Mi
Review №7

Customer service is the best I have experienced.

Ro
Review №8

Took too long. I was supposedly next in line and it still took over 30 minutes

De
Review №9

I went in for a basic tune up. My car has been cutting off every since then. My car NEVER cutting off before I went to them.Ive almost been in an car accident because of their horrible tune up. They try to rip off women. I was charged for a diagnostic test instead of them bothering to fix the problem they obviously caused. I just know karma is real and it will come back to them. Oh they managed to find problems that would cost me over $400. On top of the $112 diagnostic test. The basic tune up cost me $380. They are not recommended to nobody who doesnt have money to just give away.

Ra
Review №10

Nice quick an professional

Le
Review №11

I honestly dont know what I would do without them. They keep us informed of the work they are performing, and do it with such a positive attitude. I have used them for years and wouldnt even think of using any other place for our services and repairs.

Em
Review №12

The best place to go for all your automotive needs.

La
Review №13

Ive been getting oil changes here since February and Im very pleased. They are really quick and professional!!! I shall keep returning

Ca
Review №14

Very friendly. They took the time to explain everything to me

ja
Review №15

This is the only place I will go (and the only place my dad will let me 🤣🤣). They are quit and very nice. If they can’t fix something they are going to be upfront and honest with you. I’ve never had an issue with their prices. And that’s very important for me as a woman. They do inspection stickers as well. There is a Taco Bell that is right across the street so you can eat there while you wait. I’ll be back again.

JE
Review №16

Friendly staff, Wednesday is ladies day, and I will return to get my oil changed.

Je
Review №17

I have been dealing with Marcel and his crew for over 5 years! Time and time again they have treated me with professionalism and strive to keep my business. I recently took my vehicle to a local dealership for an A/C issue. After 5 days, I still did not have my vehicle repaired so I went and picked it up. I called Marcel and asked if they could look at it. He ran a diagnostic and assessed the problem. It was done within 2 hours! They know what they are doing! I would highly recommend you using them for not only oil changes but also check with them about other things you would normally take your vehicle to the dealership for. They do most things and they do it well! You will always get treated like you are a valued customer!

ka
Review №18

WHAT A RIPOFF!!!! PRECISION TUNE AUTO CARE ALEXANDRIA LA. CHARGES MORE THAN DOUBLE FOR THE CAR PARTS USED TO FIX YOUR CAR

Ma
Review №19

My wife and I have been bringing our vehicles exclusively to thus shop for several years. The techs do good work, the prices are fair, and the management is courteous and professional. If, while servicing the vehicle, the tech sees an issue that you may not have told him to address, they will call you to advise of the issue and give you the option of whether you to have them address the issue immediately, or to holding-hands off. I also appreciate that when rotating tires, they do not over tighten the lug nuts.

Sp
Review №20

Have been here multiple times, and will continue to keep going hear!! Excellent Staff that works there, and is up front with you about what is going on with your vehicle, and will ask what you want taken care of instead of completing a task and then charged later for it. Can not ask for any more than honesty from a company that is taking care of your vehicle, instead of trying to finagle you!! I Recommend them to friends!

Am
Review №21

GREAT experience! Trustworthy people to work on your car. Put your mind at ease to know you can finally trust someone not to do a half butt job and be honest! Id recommend them any day! And ladies you do not have to worry about being stared at or hit on like other auto places not naming names... Also clean and has nice AC to sit in for while you wait.

Ly
Review №22

Great Customer Service

Me
Review №23

Wow! What a friendly group! I found a flat tire at my hotel across the street and they quickly and efficiently filled it back up for free so I could make it to a tire store. Wish I lived here so I could have a go-to car-care place!

At
Review №24

All I ever ask from anyone is to just shoot straight with me and thats exactly what they did. Even though they could not isolate the problem we were having with our truck, they called, apologized and recommended another company that were experts in this particular problem. They even brought it over to the other shop for free and didnt charge for the diagnosis. Its refreshing to have a company that values integrity over the bottom line. I will give them first shot from now on.

Ja
Review №25

Buddy, Marcel and crew will take good care of your car. They may take your entire paycheck but youll be satisfied with their work! True master mechanics.

Th
Review №26

Incredibly friendly and honest people who helped us out when we needed them. 2000 miles from home and our car took a beating from these Louisiana back roads and we were worried about it after it bottomed out and the splash guard tore. They looked it over immediately, assured us everything was working properly, and insisted it was free of charge. Thank You!

Me
Review №27

Very professional, helpful, knowledgeable. Honest mechanics for reasonable price. Very wide range of services available.

Ro
Review №28

They did a great job on my Toyota tundra.

Se
Review №29

DO NOT GO TO THIS PLACE THEY WILL RIP YOU OFF! This place will take your money and not fix your car! I was charged almost a $1000 and my car wouldnt even start when they were finished and mind you, I had no issuses with my car starting prior to taking it to them. They are really shady here. Take your money to a place that will actually fix what you pay them to fix!

Do
Review №30

I brought my car in for running hot. I left it so they could find the problem. Two hours later I received a call saying I would be charged 300.00 to diagnose the problem. Originally it was 98.00 to diagnose. An hour later they contacted me saying I would need to take it to a dealer. They did not know why it was running hot except there was a leak somewhere. So they refused to work on my car. I have a 2011 Camero. I couldnt come get my car because they were closing. I was told I could come get it on Monday. I am certain they have been open this weekend. So all and all I have never been so disappointed that I still have no info as to the repair. A very bad experience. Would not recommend this location to anyone. And there is no explanation that will be good enough.

Ka
Review №31

They are the best! Always friendly, quick & priced reasonably.

CH
Review №32

The only pace I take my vehicle for repairs, My place to go when I’m in Alexandria Louisiana. 13 years going to precision tune and I’ve never been disappointed 👍🏾👍🏾👍🏾👍🏾C.A.

Be
Review №33

Love the great customer service! Reasonable prices

Jo
Review №34

Quick service by competent staff

Bu
Review №35

Ive been going there for nearly two decades. All my friend say they arent real mechanics! I LOL and ignore them - ALWAYS had a positive experience! Will still keep going!

Ke
Review №36

Great business

Ke
Review №37

Marcel is always friendly and seems to want to help but not over charge for the work

Wi
Review №38

Great place, pro work at fair price

No
Review №39

The work that they did on my car was great

Ca
Review №40

Great experience after having car troubles on a road trip. They were quick to answer our questions and they were very friendly.

Ja
Review №41

Best place in Alexandria. I wont let anyone else touch my vehicles!

me
Review №42

Professional and friendly fast service. The price is awesome.

De
Review №43

Great people good service Marcel an Devin the shop manager are the best.

Re
Review №44

Professional and upfront. Did a very good job on brakes and oil change.

Lo
Review №45

Great service. I had my car in, in the morning and by 2:30 the work was complete. Thanks Buddy & Marcel!!

Ti
Review №46

Loved how quick the service was, how professional & straightforward the staff was and how the upfront pricing was ! They went out of their way to look up information on my vehicle and a common problem that it was having. Very good experience and will be back for sure !

Ad
Review №47

Super profession and fast. Would recommend to anyone.

Ev
Review №48

Do not waist your time and money at this place i brought my van in to get the ac checked because it wasnt blowing as cold as it should mind you i had already replaced everything that had to do with the ac so i was just going in to see if i had any leaks turns out i didnt and i just needed more freon i ended up paying $200 and my van still isnt blowing that cold on top of that they gave me my van back with the dash flashing and my van was shaking i go and ask them what happen to my van because when i brought it in i had no problems with it they tell me that my alternator is messed up i already knew it was a scam because i had no problems before so they turned off my whole dash and radio to conserve battery so i can make it home i took my van home and replaced the alternator and when i turned on my van my radio wont turn on i checked fuses and everything nothing worked i take it back to them so they can undo what they did when they turned off everything and they check it and tell me they cant fix so now i have to find a place that can fix my $800 radio i had put in previously because its not the stock radio so more money and more time wasted and when i told one of the managers what had happened they were extremely rude like trying to start an argument with me and acted like it wasnt there fault and told me to go somewhere else to get it fixed so needless to say i will not be coming back, these people are just there to steal your money not to help you out

Ma
Review №49

I have been using Precision Tune for years and couldnt ask for betterservice or personnel .They dont try to push service on you unless needed.Great job and GOD blessFloydTioga, formerly from Montgomery, La.

Ge
Review №50

Fast but not clean

Ja
Review №51

Fantastic service, great people that know what theyre doing and quick to do it!

Li
Review №52

Excellent service and honest mechanics

Ly
Review №53

Fast oil change and reasonably priced

Sa
Review №54

Quick service. But pricey

Al
Review №55

Very nice and professional! Highly recommend!

Me
Review №56

I like the Ladies Wednesday deal and always take my vehicle there. They are always quick and courteous

Je
Review №57

Always great service and good hard working honest people.

Er
Review №58

Best customer service and great location

Wa
Review №59

Had no issues getting my car inspected. Very professional people and had me in and out in just a few minutes

Na
Review №60

Fast, friendly AND affordable!

st
Review №61

Very nice 👍

Ea
Review №62

Marcels good to his customers, if you have a problem with your vehicle go see Marcel

Re
Review №63

Basically rebuilded my car in a couple of hours

Je
Review №64

Horrible service. Very inconsiderate

Te
Review №65

Fast friendly service

Ji
Review №66

A/C repair above and beyond any other repair

Sa
Review №67

Very hard workers up there got the job done in no time fast pace I try to send everyone I know there.

Ch
Review №68

My place to go especially the deals

Ig
Review №69

Great service

Ki
Review №70

Great service

Pa
Review №71

Easy and Affordable

PR
Review №72

Excellent

Information
3 Photos
72 Comments
4.6 Rating
  • Address:3839 Alexandria Mall Dr, Alexandria, LA 71301, United States
  • Site:http://precisiontune.com/AlexandriaLA
  • Phone:+1 318-443-3006
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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