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Landmark Auto Group
5350 Duke St, Alexandria, VA 22304, United States
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Landmark Auto Group
Comments
Ja
Review №1

I am sooooo HAPPY I tried this place, a year ago. They are HONEST; PROFESSIONAL; REASONABLE; AND FRIENDLY. I have a Diesel Porsche and they take of all of my needs. Thank you!

Wa
Review №2

Excellent service. I took my Audi Q5 for brake work and I am very happy customer. They completed the job in 2 hours with reasonable price and complete professionalism. They explained things to me very clearly, the various options and what needs to be done. I felt they were honest and not pushing unnecessary repairs as most of repair shops do. I Fully recommend this place.

An
Review №3

I came to this auto repair shop on 08/12/2021 and requested service B for my mercedes and they charged me almost $400 and did not include everything that service b includes at the dealership they basically gave me a fancy oil change and while doing so broke my undercarriage cover. As any old basic poor mechanic would say they tell me It was already broke I told them it was not broken and I did not hear a loud dragging before taking it to the shop. I also asked why did he tell me I need a brake fluid change when mercedes dealership includes that in service b. I can copy and paste a list of things service b includes as listed on Mercedes of Alexandria website.Mercedes-Benz B Service Includes:Synthetic motor oil replacementOil filter replacementAll fluid level checks and corrections dependent on factory-recommended service intervals for your vehicle’s year and modelTire inflation check and correctionBrake component inspectionReset maintenance counterRequired elementsCabin dust/ combination filter replacementBrake fluid exchangeNo brake fluid exchange was done at this shop and they should change the name of the service as this is fluke and not real.

An
Review №4

First time I write a review after years of coming here, they have always been great people, professional, friendly, accommodating, thoughtful of your money, theyll advise what is urgent and what can wait if you need to save some money. All of my experiences here have been excellent, once they saved me from buying a new tire because they identified the one I had as faulty from manufacture, theyre honest and theyll tell you when your car will be ready, no guessing games.Thank you guys, youre the best.

Je
Review №5

Al is amazing, they were super busy and he was able to fit us in the schedule .Amazing and fast service

br
Review №6

My friend took his Fiat 500 to Landmark Auto Group for inspection repairs. They did such a great job fixing his car that when my Jeep needed repairs I immediately called Mack the owner and made a appointment. Mack and his team got me back on the road quickly and my Jerp runs great! It has been said that word of mouth is the best advertising and its true. When my sons BMW need repairs he took his car there and once again another satisfied customer! These guys are very professional I would recommend them to friends and family.

De
Review №7

Max was cool and handled everything for me, great friendly people at the service desk.

Ma
Review №8

One of the best auto shops! Great service, knowledgeable staff, transparent and communicative. Our go to shop for all of our cars. Can’t recommend enough!

La
Review №9

Amazing guys. Did my emission check so quickly. Very quick and professional.

Ma
Review №10

I was in an out in under 20 minutes!! Needed emissions done and they were very professional and helpful!! Friendly service !!

Br
Review №11

Max and his team are exceptional. I’ve never had a bad experience. I’ve been utilizing their repair services for about two years now, and I have never had a bad experience. They are very personable, professional, and they do quality work.

Jo
Review №12

Great customer service and very knowledgeable on my BMW. Highly recommend.

Br
Review №13

I can’t say enough good things about this place. Extremely professional and compassionate staff. It’s hard to find a car place not trying to scam you in NOVA area but these folks are 100% genuine. They have saved me a lot of money over the years. You won’t regret it!

Sa
Review №14

These guys are the best in Northern Virginia. My wife and I drive in from Sterling now that weve moved because they do great work, we trust them, and they do an excellent job of communicating what is needed before they do it (i.e. no surprise charges). Cannot recommend more highly. Wish other places were this friendly and professional.

Cr
Review №15

Above and beyond for an out of town traveler.

an
Review №16

They seem cool I towed my customers car there. He loves them and they were cool to drop a car of for.....mini cooper grey......

Br
Review №17

Very helpful with an easy fix. Walked me through diagnosis and saved me some money. They also recommended a good towing service.

Ak
Review №18

Good location. Competent staff.Sometimes I even just stop by to say hi.

Ca
Review №19

I have not had my car serviced here YET but, based on the amazing customer service I received today, I most definitely will! I have been driving all around the area all morning trying to get my state inspections done for my registration with no luck. Unfortunately, Landmark Auto Group’s inspector was not in today, but the gentleman that helped me was able to refer me to another location that does inspections and he called the inspector to make sure that he was there and to let him know that I was heading his way. I am new to the area and am deeply appreciative of the assistance I received here.

Ro
Review №20

Great service

Ja
Review №21

Max and team are the best.

le
Review №22

These guys are so honest. I went in to have my brakes checked before I drove my car to Chicago. They checked my car and told me, my brakes were good for another 3-4 months. They didnt charge me for checking the car. They told me to come back in 3-4 months.I am so luck to have found such honest and great guys. They are also amazingly fast. I would highly recommend this place.

Du
Review №23

Max the owner is amazing!!I feel like every time I go there its like having your dad look at your car you know that youre going to get a truthful and honest diagnostic and actual care of your car.His work and labor is very reasonable in comparison to most luxury Auto repair shops in the northern Virginia market and theyre always trying togive you options and alternatives to providing the most effective cost effective based on your budget giving you both a high option and low option of materials work and labor shows the good genuine honest loyal business trade in sportsmanship that Max puts into his business. Ive been to a lot of shops in the area including their sister shop in Springfield which is just as amazing in the aspect of the work but just as good quality work. I will say the landmark Auto on Duke Street isnt the most posh posh in the aspect of the seating area to wait for the work for your car to be done,but the people there are very much like family very friendly and always willing to make sure they provide you the most cost-effective quality work for the amount of money that youre looking to spend along with options.It is truly the best auto repair shop in northern Virginia for Mercedes, Porsche,Audi,BMW and Volkswagen. Landmark Auto group becomes your family as all of the customers there are mostly returning and or loyal customers who come back,Max is the most loyal businessmen that I know in the northern Virginia market! Thanks guys you make one of the most nervous stressful moments in ones life dealing with their car in issues that it may be having one of the most relaxing professional experiences that Ive ever experienced. Max youre the best!!

Ve
Review №24

The guys there are great the work what done fast so far everything is good

Ma
Review №25

Best car shop in the area. Excellent service

Do
Review №26

Great service each time I need to come. I have an old car so that is frequent. Sadly.

Ma
Review №27

Max is awesome- honest, fair, and very pleasant to work with. They are always forthcoming about wait times, do not bamboozle, and are very experienced with luxury cars. Ive been going to him for 3 years and trust him with the Beemer 👍🏻👍🏻 I never bother to post reviews, thats how much I love this place! Highly recommended

B.
Review №28

I have been coming to this shop for over 10 years. Max and his team are very nice, knowlegable and friendly! They definitely know what they are talking about and will explain to you what is wrong with your car and what exactly they will be fixing. They will save you thousands of dollars when you compare them to the dealers and other shops. They are very trustworthy. You do not need to look anywhere else. Im not sure why it took me this long to rate them.

Lo
Review №29

Very good service and price.

Ja
Review №30

Since we moved to VA, we were looking for an honest reputable mechanic and we are lucky to have this shop! They are all hard working, intelligent, and fair people at this shop who give you a true diagnosis of your car without all the extras added to a quote to rip you off.You can trust what they are telling when it comes to repairing and maintenance of your car. Max and Todd are the best and always take good care of each customer!We will always stay loyal to this shop!

Kr
Review №31

If you bring your car here ask for Jay! He was super friendly and so helpful! Made my Friday morning with a simple fix to my car!

Lo
Review №32

Max is awesome! Now considered family to us and our cars. For those of you out there that still take your cars to the dealership...this is the guy the dealership calls when they cant figure something out. Luckily over the last 15 years we have been under Maxs care and we wouldnt go anywhere else. Great location and very, very flexible when it comes to needing a car in a jiffy.

Fr
Review №33

I went there for a 2003 Audi that needs rack and pinion and I ended to change a lot of things that they said it should be done for total of about $2300. the 2nd time I went there because of my a/c they said that I need to change the compressor and condenser that will cost me an $1600. I told them that I dont need it cuz it is too much then called me later saying that they will change only the compressor and it will cost $800. after a week with no A/C in my car I figure out that I was pushing the wrong button to turn it on. its been 2 years now and my A/C still working perfect. Be careful guys they will charge you for things you need to replace and what you dont need to. instead of telling me witch button I should I use they want charge me to replace the whole a/c system.

To
Review №34

Great shop. They do good work at fair prices. Unlike some other shops I have never left there feeling like I was robbed.

Cl
Review №35

Great service, honest people who do solid work. I would never take my car anywhere else.

Ya
Review №36

Its very hard to find an auto place nowadays that does a good job, honest job and cares for people. I see why your place is doing so well. Keep up the good work.

R
Review №37

Max has always been fair and honest with me. I consider him my local mechanic and only go here

Ch
Review №38

The best import car garageprofessional expert working on my carfast diagnose and right fix

Ge
Review №39

Cant be happier with the service this place has provided us. i dont know what else to say, they are very upfront and dependable people. when my warranty expires on my current car, i will definitely take it here for service.

Ro
Review №40

Max is extremely professional and he has a dedicated team of mechanics. I have been taking my car for years and highly recommend to anyone looking for an honest diagnosis and work on your car.

Ja
Review №41

This is my first time in this garage and I kind I like itkeep up the good work guys

Ry
Review №42

Ive been to this place many times with my European cars. Always stood behind their work and Ive never felt taken advantage of. Great place!

Mi
Review №43

The guys were very professional and when I asked them to work with my schedule, they agreed without any argument. Happy with the final outcome!

Mu
Review №44

This place is a scam! Brought my car in two weeks ago and they havent looked to see what the problem is. When I finally got tired of waiting and decided to move it to a different mechanic that had assured me to be done with it in a day they wanted to charge me diagnostic fees for a car that they had not even looked at. Soliciting at its finest!

An
Review №45

I took my BMW several places and they messed up with it not knowing how to fix it after i spent a lot of $...this place knows how to fix it, they diagnosed the failure and fix it right away... Im so glad and now i have a new mechanic shop that I trust

Ma
Review №46

I could literally name a dozen times Max and Landmark Auto Group have helped me out in a fair and informative manner. This is the way all garages should operate.

Ni
Review №47

Excellent Service ...good prices

Da
Review №48

The manager is very accommodating. I was there for emissions test and they did it in no time.

Ma
Review №49

Good mechanics fair prices

Da
Review №50

They know what theyre doing :)

os
Review №51

Keep up the good work.

ma
Review №52

Charged me 800 for brakes for a chrysler sebing i went to the wrong shop

Wi
Review №53

Finally found a place I can trust. Personable, fair prices, Im only going to them as long as Im in the area.

Eu
Review №54

I went in for a tire leak and they went above and beyond. Great service, great customer service!

DO
Review №55

5 Starshighly recommended

A.
Review №56

Great Service, Great price!

Ra
Review №57

Best service in town !

Az
Review №58

Professional and honest mechanic shop

Jo
Review №59

I wanted to buy a 2003 Camry, A/C was not working, before buying showed it to Max, charged me $90 for checking/Labors, after 2hrs working they said compressor has to be replaced, I asked how much is price, Max replied $800 only for parts, I decided to not buy that car, when returned and looked online the price of compressor is from $180 to $275, really unhappy with their service and totally unrealistic quotation.

Ed
Review №60

Fast and great services.

Ro
Review №61

Expert Mechanics for imported cars

Sh
Review №62

The worst place ever, but I think we should feed the dogs a piece bone ($ 100) from time to time. And God is not forgiven in the money and oh Lord act with Fico disease and in Ayalco.

Information
4 Photos
62 Comments
4.5 Rating
  • Address:5350 Duke St, Alexandria, VA 22304, United States
  • Site:https://landmarkautogroup.com/
  • Phone:+1 703-751-6000
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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