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A-TECH Security, Inc.
4616 Hawkins St NE, Albuquerque, NM 87109, United States
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A-TECH Security, Inc.
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L.
Review №1

Enthusiastic kudos to A-Tech on our recent full system update (and upgrade) and monitoring switch-over! Rich is extremely knowledgeable and was very responsive to our needs as we discussed home security options to upgrade our system. The A-Tech staff did an exceptional job setting us up and Rich himself spent the entire day on-site with his team. Highly recommend!

Ca
Review №2

We had been looking to upgrade our alarm for some time, and our previous provider seemingly had little interest in assisting us through this process. A-Tech was FANTASTIC! They showed up on time, listened to what we wanted to achieve, made many suggestions on how to improve our system and automate devices in an integrated system. No pressure to purchase items we weren’t interested in. Install went smoothly, we were showed how to work the system and set up. Rich, the owner, came out a few days later to assist in reviewing operation and to optimize a few features for us! Locally owned company, easy to work with and very responsive! Highly recommend!

fr
Review №3

Our businesses, Rowan Apparel, Embroidery Plus and Bright Ideas needed a Professional, Dynamic, Responsive Solution to our security needs.Rich Rosely and his team at A-Tech Security not only answered our call, they provided solutions exceeding expectations - consistently!

Ro
Review №4

This is the second time that Rich the owner of A-Tech has come out to my house in a moments notice. The first time was 3 1/2 years ago to install a system when everything in my house was stolen; that was on new years day. And today he came out immediately to replace a fire alarm that wasnt working right. Very reliable!

Na
Review №5

Rich was very knowledgeable and professional. I highly recommend his services and appreciate the security I have now.

gl
Review №6

Rich and the team at A-TECH are absolutely amazing. We have both an alarm system and a camera security system. The alarm system has been absolutely problem free due to their expert specing and installation. Anytime there has been an issue with the camera system (mainly due to some change in our home networking) Rich has been extremely helpful in immediately getting things working again. Could not recommend them more highly!

Be
Review №7

I was interested in hiring a local company for designing, installing, configuring a security system, along with monitoring. A-TECH seemed to get consistent great reviews. They did not disappoint. The owner was great to work with, spending a good amount of time with me going over all options, his thoughts, and recommendations. Even better, the install crew was really top notch. They were careful, considerate, knowledgeable, clean and careful with everything, and installed as if it was their house. They even patched some nearby plaster just because they were there and noticed. They really went above and beyond a standard doing-the-job install. This is rare and highly valued. A-TECH hires good people and seems to pass down a work ethic. A+ to all concerned. The owner followed up post-install, post-sale, to make sure I was happy and offered to come out any time. Great local business, from all I can tell at this point.

Jo
Review №8

Ive been working with A-Tech in my professional role for many years. Ive worked with the owner and installers putting together solutions for alarms, access control, and cameras for my employer. A-Tech is a top notch, professional company, from the owner, down to each and every installer. Thats why I have A-Tech equipment in my own home, and a second home. The owner is a guy who wants to make you happy and solve your problems, even if it means recommending a product or solution he doesnt even sell! I recommend A-Tech to anyone who needs their services without the slightest reservations.

Th
Review №9

Rich is the fastest guy in New Mexico....always ready, friendly and professional. He installed an excellent alarm system for me and I am happy all around. Thank you Rich

Ra
Review №10

We have been with Rich and A-Tech for 20 years. They installed our original security system and have been servicing and upgrading it as our needs change and grow. We have recommended A-Tech to family and friends and have been happy with their performance. We really appreciate their professionalism and innovative solutions.

Wa
Review №11

A-Tech is a great company! They were able to revive my 20 year old alarm system by upgrading the alarm panels and main circuit. The estimation and sales process was no pressure and technically spot on. The installation took about half a day and the team showed up when they said they would. Since the installation I have had one small question and Rich the owner helped me and addressed my concern within a few minutes, that is excellent customer service. If youre looking for an alarm system, I would recommend giving A-Tech a call.

Ju
Review №12

A-Tech came into our home and had to totally update our security/alarm system. They were extremely efficient and had our system up and working within a day. Rich Rosley, owner, has been extremely helpful with teaching us to use and arm our system. We couldnt be happier with his attention to our needs and his friendly attitude. We highly recommend A-Tech to anyone that wants to have a safe home - great company.

Da
Review №13

We just had A-Tech install a system in a duplex we just picked up. This one has 3 zones. As always, did an outstanding job. Very professional, pleasant, and easy to work with. Also, pricing is very good. They use far better equipment than the companies that do free install and in the end, we save money. I know other folks that have used the competitors with the free and its been one headache after another. We use A-Tech at several homes ... wouldnt use anyone else. Thanks Rich!!

to
Review №14

A-Tech Security is a great company, with very competitive prices! They installed a complete camera system into my companies building, complete with video access on my smart phone. Their installation team was very respectful of my facility, and the continued service that they provide is second to none! I would recommend this company to anyone who wants a state-of-the-art security system or camera system.

Ja
Review №15

The A-Tech Owners and their employees are as good as any security firm and better than most. We have used A-Tech for the last 8 years. They have always been polite, responsive and professional.I feel like we may have more false alarms than most home owners because of pets, grandchildren,and me going out to get the paper, etc. w/o turning off the alarm and within seconds they call us and they are always understanding, polite, and courteous. We love them.

Re
Review №16

You cannot go wrong choosing A-Tech!Rich Rosley, the owner of this company not only comes personally to take care of the alarm that protects my family, he stays and chats. He is so personable, that when my family and I say prayers, we include his family. There is nothing better than a man who values the security of people as his own family/friends. Thank you Rich

Em
Review №17

A-Tech Security is the ONLY company one should consider for the utmost reliable and effective security system to be installed. Following the installation, Rich Rosley takes the time to instruct the user in all aspects of the operation of the system. His installation crew are the best one could ever hope for. They are professional, efficient and courteous.

Jo
Review №18

Rich showed up on time, recommended some basic upgrades to improve our protection in our new home, and set us up with a monitored system utilizing the baseline system installed by our builder. Rich said the builder-installed system was fundamentally sound; we could benefit from a little better coverage to protect our home. He also made various recommendations that we could perform on our own and very little cost. Their monitoring service is really on it! We had one volumetric sensor that failed while we were out. Rich showed up the next Monday and replaced it at no cost and no questions. They only do what you authorize, do not pressure to up-sell and just give you plenty of options. Well add more added as we go and our budget allows. All around great service at great value.

Mi
Review №19

Rich Rosley and his crew deserve the high marks they get here. We have used A-Tech for years. They are always polite, quickly responsive and professional in our experience. Rich is among the most knowledgeable and passionate professionals my wife and I know. We have recommended them to neighbors who were not only satisfied but delighted.

Da
Review №20

My wife and I are really pleased with the security system and monitoring service provided by A-TECH Security. The hardware and software are top of the line. The technicians are knowledgeable and competent. The office staff are courteous and helpful. The cost of the service is reasonable. It doesnt get any better than that!!!

Da
Review №21

A-1 company and A-1 service. Rich came out and looked at the system our homes previous owners had and made recommendations for upgrading the system. No need for a completely new system. A couple weeks later the installer came out and hooked everything up. System has been working great with no problems, except for a couple times when we forgot and opened an outside door in the morning before turning off the system.

Ro
Review №22

I love the new cameras that I got from A-Tech!! Especially on a night like Halloween, I can see people walking along the sidewalk, yet all my lights are off. I could certainly see anyone in the backyard or the front patio, and might be able to identify them since the detail is so good!

Gr
Review №23

Rich and his crew did a fantastic job setting up my system. They discovered the previous company did not even bother tying the smoke/fire detection into my main control panel?! That could have been a huge disaster for me as well as my common wall neighbor! So happy to be on board with A-Tech, Thanks Rich!Greg Evanko / Genesis Signs

Ad
Review №24

This service has been accommodating and trouble free. If there is a concern itshandled promptly and with a high level of professionalism. The costs have remainedstable as has the service.

Do
Review №25

We have been with A-Tech since 2007 and just recently upgraded our alarm system to Ring cameras, doorbell, GE alarm module, etc. Everything was first class from beginning to end. Rich Roselys crew were very professional. We are very pleased with the end results. A-tech - youre the best! Barbara and Don Ormand, Tijeras, NM

Ro
Review №26

Absolutely amazing company. Unlike so many alarm system companies that use lower quality materials, ATech uses commercial grade even in residential environments.They handled my parents system, my system and our churchs system. Theyre excellent.

Sh
Review №27

I have been a client of A-Tech security for over a decade now, and it has been an absolute pleasure working with them. They have helped me with my both my business and personal home, and are always available to help with anything I ever need. In my opinion, they are the best security company here in town and I highly recommend them to anyone needing security work completed.

Mi
Review №28

A-Tech Security is an incredible and extremely honest company. If youre looking for a reliable alarm system I would highly recommend going with A-Tech. Theyre happy to answer any questions I have regarding my alarm system and very easy to get ahold of somebody on the team with 24/7 assistance.

Je
Review №29

The new cameras that I had installed at my house are fantastic! You can see so clearly even if it is dark outside. My favorite camera is on the back patio where I can see the raccoons come to eat. The cameras were worth every penny and Im glad I chose A-Tech Security to help!

Mi
Review №30

A-TECH isnt the cheapest company around, but if youre looking for specialists in home security, good information, and great service - hire them. (And Nathan, the technician, is AWESOME). We have used a variety of companies and A-TECH has been, by far, the best.

Mr
Review №31

A-TECH Security is the best. Rich Rosley is very personable and take the time to explain how the alarm system works. Constantly monitors my alarm system and calls me if he see a problem. Great Customer Service. Thanks A-TECH!!

Ap
Review №32

I give them a 5 star, When we got broken into and needed an alarm system hooked up they were the only alarm company that responded the same day, all others said it would be at least 3 days before they would make it out. They are so nice and respond quickly when the alarm goes off.

Ma
Review №33

A-Tech Security is so awesome I refer you on the daily basis to all my customers and everyone that has used you has been so impressed. Thank you for being such an amazing and hard working company. It has been so nice working with you.

Me
Review №34

A Tech Security is the best company I have ever done business with. You can tell they actually care about the work they are doing and who they are doing it for. They are very friendly and helpful people.

Ja
Review №35

Rich and his people have all done a wonderful job. When they put in my system, to any questions or concerns I have ever called them about. Great company.

Ca
Review №36

I have had a consistent and awesome experience with A-Tech and the entire A-Tech team. They always have been and will be the best. I would highly recommend.

Je
Review №37

Selected this company out of other local alarm service businesses weighing heavily on the high ratings listed. Initial consultation went well. Made multiple follow-up inquiries in firming up a deal to no avail. Was unsucessfull doing business as calls were not returned. Took my business over to a local although more costly competitor. New service installed and paid for. Was too hard trying to buy new system and service. My feedback.

Ch
Review №38

Wonderful service. A-TECH has taken care of us for almost 3 years now! Couldnt ask for better service or nicer people to work with! They really do care about your safety!

Ed
Review №39

Very professional. They customized my security system and came back when customization needed to be adjusted. Great experience.

Ca
Review №40

Super professional. Really clean installation. Cant recommend them enough.

Mi
Review №41

Responded in less than 24 hours for a sensor problem. In and out in less than 20 minutes - problem resolved. Always a great service from them

Jo
Review №42

Rich monitors both my home and business. His team is always responsive and neither alarm has ever set off a false alarm. I highly recommend A-Tech.

Co
Review №43

Its been a few years that we have been using A-Tech and theyve been great. Personal service and great pricing.

Ro
Review №44

My home was burglarized on New Years Eve day. I felt very uncomfortable stay in the house without protection. On New Years Day the owner of A-tech came to my house and installed the alarm. I felt so much better after the alarm was installed.

Bo
Review №45

A-Tech Security was recommended to us by a friend, we had a bit of a scare and felt very uncomfortable in our own home. They installed the system quickly and very professionally and we are very happy with the system.

El
Review №46

I am happy to say while working with A-Tech Security, Inc. over the past few years, the costs have remained stable as well as the service, which is outstanding.

Mo
Review №47

We just purchased a home. With the home came a security system from A-Tech Security. The previous owner said she had cancelled her service with them over a year ago. We thought it was great that we already had the system installed and just needed to call them to have service started. Unfortunately the following events have changed our mind on using this company. Weve been in the home three weeks when the other night the alarm went off for no reason. We checked all doors and windows and we couldnt figure out why it was alarming.I called the number on the sticker on the keypad and was met with the rudest gentleman Ive encountered in a long time. I explained the situation and I could feel the eye rolls from him coming through the phone. There was no amount of sympathy or care coming from him. No urgency either for what I was going through. Mind you Ive never had an alarm system in my home so all of this was new to me.He looked me up by address and couldnt find it. Meanwhile the alarm is blasting in the background and my dogs are scared and cowering. I pleaded with him to help or give me some advice on what I should do. With a huge sigh from him I got Ill have a technician call you. So I hung up and waited while the alarm blared. I was hoping the police would come and maybe do something.My wife was at work and I called her franticly to see if she could help. She said she would call the alarm company too and I gave her the number on the sticker. She was met on the phone with what she says was a very rude woman who again made it seem like we were ruining their night by calling. She was no help either.Finally a technician called and finally someone with a bit of understanding. I realize they cant come and turn it off as I could be anyone that might have broke into a house but come on its ridiculous when all I get is you need the code from the previous owner. While we were on the phone the alarm stopped. I was informed that even though the alarm isnt monitored it still works. So I asked the technician about getting it turned off. He said he cant because its the previous owners equipment. I bought the house so its mine now especially since its not even being monitored. So he said for $95 he can come out and turn it off. Im advertising your alarm company in my front yard and theres equipment I dont want and they cant even tell me how to disable it without charging me $95.I ended up getting ahold of the previous owner the next day and got the code. I also called ADT and they are coming out FOR FREE to help me. I will end up going with them for my security needs. If you are in a dire situation, you are a customer and are getting burglarized and call and get one of the two rude people we got you might think twice about how responsive theyll be in an emergency. I can see it now, you have a burglary in progress and those two that work there are rolling their eyes and breathing big sighs that they have to help you. I really like to go with local companies to help local businesses but not this time.

Li
Review №48

This company is always ready to go whether it be with maintenance or to update our file and codes. They are great people.

Na
Review №49

Had a rocky start to getting my system reconnected, but after talking stuff over with Rich, the owner, everything was resolved to my satisfaction. Rich was very responsive to my needs.

Na
Review №50

Perfect service. Nice people. What more can I say?

Di
Review №51

The best, been using Atech for years great customer service and products

Th
Review №52

They are good at what the do reasonable and friendly. They helped me through a very hard time.

Ge
Review №53

Very professional and attentive to clients needs and time frame.

Jo
Review №54

What can I say. They are great to do business with and they will treat you like family.

Fe
Review №55

Just signed up with ATECH. Excellent customer service.

Sa
Review №56

They are professional, friendly and have always responded when help was needed. I totally recommend them.

Bo
Review №57

Great Customer Service - Great folks to work with.

Te
Review №58

This guy was so rude to me once I opened the door. Said he would send me an estimate. Never did. What a jerk!

Ja
Review №59

Always provide fast, courteous service.

Information
13 Photos
59 Comments
4.7 Rating
  • Address:4616 Hawkins St NE, Albuquerque, NM 87109, United States
  • Site:http://atechsecurity.com/
  • Phone:+1 505-821-5777
Categories
  • Security system supplier
  • Burglar alarm store
  • Fire alarm supplier
  • Fire protection system supplier
  • Safety equipment supplier
  • Security service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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