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JCPenney
1 Crossgates Mall Rd, Albany, NY 12203, United States
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JCPenney

Comments
Vi
Review №1

Quality brands and a good selection of big and tall clothing.

Ap
Review №2

Great Deals Jewelry sales are Fabulous. Staff friendly and professional. Overall cleanliness 8 out of 10 customers wearing Masks 50/50 . Enjoyed my visit

Ga
Review №3

JC Penney has always had high quality items and their prices are good when combined with their sales.

Ra
Review №4

Old fashioned clothes galore 😂

Kr
Review №5

Amazing deals for the kids. My daughter LOVES the Frozen clothing selection.

Ke
Review №6

GreatThere clothes I ordered on line were a perfect fit

Gr
Review №7

Great store.

Mr
Review №8

Great deals, staff is mad slow. If u return an item be prepared to wait 30 mins on line. Same with checkout.

Gr
Review №9

Good stuff, good prices!

Ru
Review №10

I love JCPenney! I have been a customer of JCPenney for over 40 years!They have a wonderful selection of products and their pricing is usually within everyones budget! I can usually find things that I like/love at JCPenney! I love the jewelry counter!I would fully recommend that people go there to shop. Their customer service is great! They have wonderful sales, especially at Christmas time! 💞😇

Sh
Review №11

Portrait studio, did an excellent job! Shyann was great getting all 9 of our families pics and the many different group pic combos: spouses, kids, siblings.

Vi
Review №12

Waited in line for an even exchange at the register for a half hour only to be rerouted to another desk where I waited another 20 minutes before I was helped out. The employees were overwhelmed but maintained a positive attitude and a professional composure.

qa
Review №13

Its a good store. I love their clearance items

Li
Review №14

Prices have gone up a lot.

Cl
Review №15

I love JCP for everything. All kids, for house, for everyone. The end.

Ch
Review №16

Reitui was very polite and welcoming. She is an excellent staff.

So
Review №17

You always find quality items here.

Ca
Review №18

Good stuff and prices but longgg lines to pay, not enough staff.

Ge
Review №19

Way better than any Wal-Mart store

De
Review №20

I love the hair salon. Ildy cuts my hair to perfection.

Pe
Review №21

The store was very unorganized and messy. I tried to find someone to assist me but it seems they only have cashiers now.

Ga
Review №22

My whole family loves JCPennys. Great store!

Pa
Review №23

Good pricing on clothing if you have their charge card

ly
Review №24

Hair salon was very professional and my stylist seemed to be experienced.

Mi
Review №25

This place used to be the go to place for curtains, then they decided to take down the displays and change up the store. Should have left well enough alone. I used to shop here all the time, now I dont.

Pe
Review №26

Jcpenney optical. Fair selection. Competitive prices.

Ch
Review №27

Such long lines at checkout every time. Always someone returning something slows everything down. The reason brick and mortar are crumbling.

Wi
Review №28

Open area, good selection, helpful personal

Ma
Review №29

Great place to get a haircut at the JCPENNEY Salon

Bi
Review №30

Always a great deal and service!!

Da
Review №31

Karen is a great lady .styleist she is

Ma
Review №32

Great variety awsom prices

Le
Review №33

Great prices, friendly employees, awesome merchandise! 💚😍💚

St
Review №34

Love this store. Great sales.

Je
Review №35

A family favorite for years. Very sad to see the decline. Low inventory hard to checkout very few employees.

Su
Review №36

Best ever hair salon

De
Review №37

Horrible company to work for.Was terminated just after coming back from illness recovery. Have not stopped in store since 2012

Yo
Review №38

What more can one add. Everything for your home inside a JCPenney.

as
Review №39

The staff is very rude. Their clothes are over priced.

Re
Review №40

Come visit me at the jcp salon!!

Mi
Review №41

Great people who are always nice

De
Review №42

Good sale going on now

Ch
Review №43

Wonderful place to buy from

Al
Review №44

Prices and variety are good, cashiers sometimes can be rude in my opinion

Do
Review №45

Nice clothd

Ni
Review №46

Jasmine was so patient with our 1 month old 😊

Wa
Review №47

VERY COOL

Ry
Review №48

Large format store, with all your expect from a large department store.

Do
Review №49

Didnt find what I was looking for.

Ch
Review №50

Great sales.

Er
Review №51

I love it

So
Review №52

Lots of sales

pa
Review №53

Dope

Information
13 Photos
53 Comments
4.2 Rating
  • Address:1 Crossgates Mall Rd, Albany, NY 12203, United States
  • Site:http://jcp.com/
  • Phone:+1 518-456-0824
Categories
  • Clothing store
Working hours
  • Monday:10AM–9:30PM
  • Tuesday:10AM–9:30PM
  • Wednesday:10AM–9:30PM
  • Thursday:10AM–9:30PM
  • Friday:10AM–9:30PM
  • Saturday:11AM–6PM
  • Sunday:10AM–9:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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