Complete lack of customer service!!! I was stranded in the rain with no tools and a dead battery, and walked in to buy a new battery. I was the only customer in the store and there was at least 3 employees behind the counter. They had no problem selling me a new battery but there was absolutely no help to be had as far as help with tools or installation. Maybe its company policy to be as unhelpful as possible, if so I guess they are living up to company expectations. Do not recommend, and have no plans to spend another dime in that store.

The staff was very friendly there and I found exactly what I needed there which was a gas cap :)

Awesome people always take good care of me and my family

Better inventory than the competition.

Great auto parts store!

Very helpful & good prices

Had the part we need, wasnt the friendliest

I went in there the other day to buy a tarp. The store only had one quality of tarp in a few sizes. There was only a price tag for one of the sizes and not the one I was looking at. I was in there for several minutes and not one time did anyone ever greet me, Ask if I needed help, or even acknowledge that I was there. I was the only one in the store besides the employees and there were three employees behind the counter. I even walked around for a while looking to see if I could find other tarps. Very very disappointed with their customer service, variety of products and lack of pricing. I thought it was also priced a little high myself. I found another tarp down the road for $10 cheaper in a store that acted like I mattered and they appreciated my business. You will not see me in that store again!

Great place to get car and truck parts really helpful people and great customer service.

Great place to get car, pickup and also 18 wheeler parts. Lots and lots of merchandise the man if the house may need for their vehicles. Very friendly and knowledgeable sales people. If they dont have what you need they will do their best to get it for you.Hours are Mon. - Fri. 7:30 to 5:30pmSat. 8:00 - 3:00pm. Sunday - CLOSED.They are located at 707 West White Sands Blvd. Alamogordo. NM. Phone # is 757 437-3!20.

Jason and his staff are very friendly and knowledgeable. I have done business with this NAPA store for many years and they have always treated me great !

I have now gone in here twice to order unusual or hard to find tools. Both times the staff was able to find what I needed, and special ordered it for me. I dont mind having to put down a deposit or prepay for a special order, it insures you will get it when promised. The store is usually very busy, so often you have to wait, but the staff does listen, at least to me, my requests.

I was talking with three other dissatisfied customers about NAPA in Alamagordo and one of them told us they are a company owned store, not a franchise. That is why you cant get waited on and no respect. They collect wages and just dont care. I am done with NAPA in Alamagordo.

Today I was treated very rudely I bought a power steering gearbox and asked them to deliver it to Neudorf diesel my truck is scheduled for service WednesdayI was a loyal custom

If you want BAD SERVICE, HIGH PRICES AND A TRULY SH&#% ATTITUDE. This is your place. I will not be stepping into another store from this franchise EVER again.

These guys will help you any way they can. If they dont have the part theyll order it. It always seems to be a party in here.

Has lots of parts, with very good service! You can borrow tools for free also! Its great.

Great group of people. Had a hard time getting proper u-joints for a truck else where. Not sure why I didnt start here first. Anything remanufactured I have always used napa but when it came to name brand products I went to the cheapest places but was well worth the napa know how.

Amazing people great service very helpful

The staff put effort to make sure my battery was put in correctly

Great place for parts with a very friendly and helpful staff.

The staff is always helpful, knowledgeable and go out of there way to ensure they take care of their customers.

Great staff! Knowledgeable. Have everything you need.

When other stores dont have it NAPA has it. Good experienced staff sometimes a couple dollars more but quality parts

Very knowledgeable staff; went in to get some steel brake line and they kindly showed me how to use the double flare tool I needed to use to get the job done. Definitely recommend.

Great new building!! Awesome crew inside!!!

What I cannot find they can

I work there

Apparently the store closes at 5:30 during the week??? The hours on here and on their website says 6:00. Showed up at 5:33 and the doors were locked... Hours next to the door are different than listed online.

Part not ordered/ poor organization of ordered parts

Exemplary service, knowledge, great prices. Every time.

My buddy works there. Great service from all of them to their customers.

Online says close at 6pm showed up at 530pm and wouldnt let me get a part I already paid for when there was still 3 employees there.Fix your hours online.

Great customer service friendly staff

6:01 desperately needed a part... the guy behind the register was ducking down outta site.

Very helpful, and we appreciate the veterans discount

This crew is the best period

The guy picked up the phone and looked up a part at 5:47 p.m. the website says they are open until 6. The guy says we close at 5:30 Buddy. Why would you even answer the phone

Great fast service excellent people

Had parts but not friendly at all

Good help good service

Took a lot longer to get part than what they said

Very knowledgeable staff

Nice, friendly, informative.

Nice workers

Really good help

Great people and parts

I will only buy parts at N.A.P.A.

Great service

People

Friendly staff

My job