If you are well endowed as I am then you definitely know how hard it is to find a good bra...Went into JCPenny and I must say that Cristela was very helpful, she was patient and kind enough until I got two wonderful bras. Thank you so much for all your help!

Always very friendly and helpful great prices

A nice store to shop. When items are marked to a percentage and only a few left you would 🤔 the manager would mark it down the the full clearance to sell it. That would explain clearance merchandise still in the store due to the price.

Always super great serviceThank you all whom work for Pennys

I just love when they have clearance sales.

Quick pick up of order. Lisa was great. She knew exactly what was going on with the remainder of my order. Great experience all around.

Feb 2021. Pandemic time. The collections in mens clothing was not lacking at all. I was able to buy Levis, which was on sale, otherwise I wouldnt have been able to afford. Dockers had great collection too. Customer service was great, I really had someone assist me in selecting the sizes. This was my first time visiting this location.

Customer service in fine jewelry was outstanding.

Decent selection in everything but plus sized. Wish in store had some tall plus jeans. Other than that,clean and friendly staff

It was very neat. I didnt buy any thing but I was trying to get to my mother who had to leave the library. Made a fast was out. Plus I saw things I wanted

Hit the sale jackpot today. Five beautiful dresses $135. Not bad.

Very friendly n helpful. Great clearance sale

Dressing rooms are still closed. After an hour and a half drive couldnt try clothes on. Bathroom was absolutely repulsive!!! Juniors section was extremely lacking. Will go to Weatherford next time we need to shop at JCPenney

Got a great deal on new mattress pad!

Could not find a worker at the registers. Went to 2 different ones. Then she came up was really really slow . on checking me out.

Staff was friendly... the only reason they didnt get 5 stars is because they didnt have professional formal dress shirts for women.

JC Penneys has always been one of my favorite stores.

Hard to find help! Just wanted to make a payment!

Love jcpenney great options and Prices are ok

Clean and organized. Lots of good clearance items. Enough workers to keep store clean and check out lines short

Great, neat selection of items.

Jamala is the absolute BEST! Love the salon at JCPenney Abilene.

Friendly assistant and courteous service

Mannequins were kinda rude by not speaking but other than that it was a great experience.

Eh, dont have pants in my size.

JCPenney has really gone down hill and their prices have gone up.

Alot of great sales and very friendly staff. I enjoy all they have to offer.

Ordered online did a curbside pickupReceived an additional 20% off items because I chose to do a curbside pick up instead of shippingA win /win

Beautiful prom dress for my granddaughter!

Edited: I bought an item during their black Friday sale that clearly says there is a $30 rebate. When I went to fill out the rebate form, I was told it was not part of the promotion. JC Penney online was completely unhelpful with this, but I called this store, and the customer service representative was SUPER helpful. She personally set out to resolve my issue. I couldnt be happier with the service. Its not five star because of all the hassle I still had to deal with over the past few days.

The people who work here were so helpful!

Always great sales

Lines take really long to buubthingam and theres no carts or anything, that Im aware of anyway! And I like to SHOP when I go there!! GREAT DEALS on cute clothes for everybody, all ages, shapes, and sizes..

Great deals!

Found a really cute dress, for a decently cheap price, and I got to the counter to find that it wasn’t that price. That was fine, I thought they might be able to at least take off a piece of the price. Sadly no it turned out to be quite pricy and I couldn’t bring myself to pay that price for the dress. All around the lady at the cash register was nice about it but the lady she called over was quite rude about the fact that they couldn’t sell the dress to me at that price. I would have been fine if they could have possibly dropped to price down more than $51 to $44. But I guess you can’t always expect cute dresses to be $15.

In and out. picking up order

We shop in Sephora and the girls there are so nice and very helpful!

I always enjoy shopping here.

I got a good deal on clothes

Got a good haircut at the salon.

A little bit expensive but have a good variety of clothes!

Great Specials & felt Bad 4 cashier She was Tired.

So if ur looking for great clothing and name brands this is a good place to go shopping and there good prices not to much but still ok prices so go take a look for ur self

Love this store when having sales. Staff is helpful. Clothes are high quality.

Got great perm. Wonderful workers!

Want so many items had to remind myself to keep going or I would have spent $ I dont have...lol

Love shopping here

Advertise that they had curbside pickup. Ended up having to go inside. Manager did not have mask on and was unapologetic that curbside was not working. Did nothing to correct the situation despite the complaints of two customers.

This Pennys is ok.

Its great!

Great place to do school shopping, they have amazing prices.

Always great selection

Always amazing customer service and clean

Was shopping. Minding my own business. And a store associate asked if I was sure I should be in the petite department.

They took back the return

Mothers Day Sale paid off for me today. I saved $72 purchasing two pillows, and found a pair of earrings at a great discount too. Staff were friendly and helpful. The store was quiet during the day, and I enjoyed the experience.

Hair Salon on point see Jamala, her skill top notch✂

Good clothing

Great store to shop. Clean and organized. But I want to see more USA apparel and household goods. Employees are great.

EXCELLENT SERVICE, VERY EXEMPLARY CUSTOMER SERVICE IN THE JEWELRY AND ELSEWHERE IN THE STORE. THE SALON WAS FRIENDLY SERVICE AND ATTENTIVE KNOWLEDGE. THANK YOU JC PENNY.

They had everything I wanted. The mens department is all laid out. They could use a bigger sign on their dressing room because I couldnt find it. They need more checks at the registers and more registers. The lives were so long I nearly gave up.

The store is okay, Ive never seen an employee happy to be at work here.

Love their clothes

Great prices on things we liked.

Great prices. Great deals. Little run down. Best clothing store for our family.

Enjoyed shopping there..Everyone was so helpful and nice ..Thank you for all yall helped me with..Very much appreciated!.🤗

You only have a limited amount of young men apparel

Very rude cashier. Bad layout at the check out. Small sign twenty feet from counter to wait for the lady to get ready for checkout when shes good and ready. Theyll be joining Sears soon.

First black Friday early shopping event with my sister in law and it actually wasnt as bad as what I thought it would be!

Love the Store but your Levis even with 40%off are still $50 bucks.😔

Ok

If there was something lower, I would have picked it. I got ignored by their sales associates . Because I guess I didnt look like I had enough money to buy anything ( just got off work). Looking for jewelry for my wifes birthday. Went down the mall to a jewelry store and bought her something. Screw JC Penneys, I wont be back

Cashier was Nice

I found a lot of trendy clothes, and a ton of nice jewelry.

Went to the make up room,had a great time ladies were very helpful and kind

Great department store with lots of choices. If you hit sales its a huge bonus!

JC Pennys and Communities in School is awesome! Just left there from helping and receiving the help. I would like to volunteer next year to help our students that are in need. Thank you for everything that you are doing for our students

Always find what I am looking for. Shop for the entire family and for the home. Can get great deals!

I always love the sales here and the items they carry are good quality. The prices arent always the lowest but you pay for what you get. ☺

One of my favorite stores! Love there coupons and discounts, as soon as I get rewards I have to go back and shop. Everyone loves JCPennys!

Tryed to get help in the Jewelry department the girl just said this is on sale and walked of it was not what I was looking for, she went to talk to another associate so I waited and waited to purchase she looked at me and never came to help she just kept laughing and talking so Took my business to another Store and got a person that gave great customer service. Will not be back..

Like their merchandise, but hate their pricing gimmicks. They put a sale sign on a rack of clothing advertising buy 1 get 1 for 1 penny or 1/2 price, something like that .So you grab 2, go to the checkout and pay,and they tell you, oh thats not what it said or it didnt include those. I try not to shop there often because that always happens when we try to shop there.

Great selection of items.

Nice quality of merchandise bot a little too pricey.

The clothes are all scattered everywhere they may have your size but your going to have to look hard. Not a place I want to do it for the prices. I expect more.

Whatever you do DO NOT do the in store pick up for online orders! First of all the the website let me order and pay for a dress that was out of stock. Of course I don’t find that out until I get to the store to pick up my order and they can’t find it anywhere. I had already waited two weeks for the dress (an Easter dress for my 6 month old mind you and now it’s 3 days before Easter). I called customer service and they were also no help and completely incompetent. I told the guy that I’ve figured out why they are having to close half of their stores... this problem is only partially the Abilene stores fault (they just don’t have a smooth process as far as the pick up goes) corporate has a major problem with their whole system. You’re best bet is to steer clear of anything online. I supposedly got a refund on the dress but it’s not showing up on my bank account so we shall see if I get my money back... doubtful.

They have good employees that work there and even when u need to find something they are great at helping people find what they need and want and they are nice here

Always find what we need for grandkids

BEFORE APPLYING HERE:I am a former employee of this company and wanted to share my story and why I 100% believe this is the worst company and job I have ever had. The start of this job was pretty great, all the cashiers and fellow employees and leaders are all so helpful, determined and kind at what they do. When I first started, I had a *maybe* 10 minute interview... then was hired. I had a “training day” where I listened to the AP talk for 20 minutes, was shown to the offices, watched some videos then left. I worked here for about 5 months (maybe more). about 2 months ago, I walked in on two associates having work relations in the back stock room. COMPLETELY and utterly disgusting. This company INSISTS on every employee being professional, kind, truthful and honest and ALSO helping every customer “get their pennies worth.” Fair enough... however, one of these associates was a MANAGER (maybe, if not she was someone who was very high up at this store) and she was hateful. came into work with a nasty attitude, not helpful, never spoke unless it was about ICAPS and yet she was the one who ran every meeting in the mornings explaining the importance of the job and what we want to stand for. Also the same lady who was having work relations while married. I went to Human Resources about this situation and they seemed shocked and in a hurry to fix the situation. Two days later, I get called into the office to be told that they chose to believe the associates who did those things’ story because they were called in at different times and had the same explanation. SHOCKER. I would be doing the same thing if I knew I just got caught. not to be immature about this situation but i am livid and repulsed by this company and what happens behind closed doors. I was told that if I spoke more about the situation that I would be the one in trouble. the management cares less about the employees and how comfortable they are and violates so many codes from the handbook that I can name. the “no retaliation for raising good faith concerns” code states that every employee should be made to feel comfortable and safe and understood. And, “will NOT be retaliated or subject to any adverse action or consequences for raising concern.” THIS INCLUDES THE THREATENING OF AN EMPLOYEES JOB for reporting and/or discussing the situation. (I understand keeping things confidential) but these three people are all best friends outside of work and I have SEVERAL people to back me up on the fact that I was completely and utterly thrown out of the door at this job after I caught those two having work relations. I was treated as if I wasn’t being heard, I filed a report to corporate and felt too uncomfortable to tell Rhonda (the manager) that I had done it due to the fear of being threatened to loose my job over it. This job is terrible. When I was terminated two days ago... I had called in the following week (the same way I always do). It was shown on my schedule from employee kiosk that I did not work the following Friday or Saturday.(So I wentout of town). but it showed that the next week I was scheduled for Wednesday again. So I come into work and get called in to the office and asked what I was doing there and told I was terminated because I never called in. I offered to show time stamps of my calling in (which they refused). Rhonda told me they “checked all phones” and never got a call from me. also told me they tried calling me to see where I was, but then later on in her conversation admitted that she “actually wasn’t sure if they called or not.” it was so unorganized, disrespectful and down right embarrassing. Rhonda also told me that she “waited around for me to show up Friday and I never did so they fired me.” Which is false, because I also have messages between me and the employee who had to take over my shift- showing they fired me THE WEDNESDAY BEFORE THAT FRIDAY. they fired me for “not calling in” FTR, when I had clear proof and offered to show it to which Lisa and Rhonda both refused. I will 100% been in contact with corporate about this entire thing.

My friends are so happy with their Beautiful.

Good prices and selectionsTakes too long to checkout

JC Penner is always a good visit.

Good sales

Nice selection of large, tall t-shirts

Wonderful customer service. Jennie is awesome stylist.

I love the sales they have!

Great deals on Jewelry teen granddaughter, great selection on graduation class rings, Mother ring for memory of family, resentible ideals treat🤔👍😊

A very nice young lady

Always liked JCP. Good selection, and they have so many sales that t dont know who can keep track of them all.

Old school shopping is the best but the prices are to high