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Mavis Tires & Brakes
3080 Eagle Dr, Woodstock, GA 30189, United States
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Mavis Tires & Brakes
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Ha
Review №1

5 stars!! This was my second time coming to Mavis, and I left just as happy as I did the first time. Sebastian was great; he greeted me before I even made it to the door! I went for a windshield wiper problem (which he fixed in like 2 seconds) and then he kindly informed me about my brake light being out ( I didnt even know it was out ) and fixed that with no problem. I didnt even have to go in and sit and wait. It was quick, easy, and the customer service was fantastic. I would recommend them to anybody.

je
Review №2

Mavis Tires and Brakes was great. They got my vehicle in quickly and even we’re able to add brake service for my vehicle on a busy Saturday. Got it done in a timely manner and at a great price. Highly Recommend. Thanks for the great service Simon and Chelsea!

Er
Review №3

Always a great experience here. Manager, Keith takes good care of his customers. I came in on a busy Sunday with a nail in my tire and they got right on it. Nice clean waiting waiting room within walking distance of restaurants and shops. Highly recommended!

Sa
Review №4

I had a very wonderful experience here. The manager Keith gave me a very pleasant experience. As a woman, its hard to trust because we feel we are being ripped off, but he was very friendly and explained everything to me. I would definitely recommend this place to my family and friends and would definitely be coming back to getting my car serviced here again!

ke
Review №5

I had a great experience here. They check out all of the concerns you have about your car. I went in for struts, after they recommended them after I got my tires done. My car rides smooth now, and they said everything else was good on my car.. I always receive the best treatment. Keith is my favorite to work with.

An
Review №6

I love going to this location for car service. I go out of my way to come to this particular shop. Keith is a gentleman and thorough with his explanations of needed services. Scott is extremely knowledgeable about vehicles and is thorough with his work. I feel like a valued customer and am confident that Im driving away in a safe vehicle. Always looking forward to my next visit to maintain my car!!!

D.
Review №7

Keith the store manager was superb from the time I walked in until I left. Very informative kept me in the loop of what needed to be done. Excellent customer service definitely take care of his guests. What I like mostly is that they care about you driving your car in safety. The mechanic Scott (The Undertake) knows his stuff very knowledgeable he needs a raise :-) thank you thank you thank very appreciative of the service and work done!!!

Sh
Review №8

As I entered the store, I was immediately greeted with a smile. The employee was very helpful & patient with helping me making a decision what tires I should go with for my vehicle. I definitely will be returning back to this location for any work done for my vehicle. The customer service was very good!

Ja
Review №9

This is one business that I can recommend without reservations. I am always treated well and my automotive issues courteously addressed. Nice to have them in the neighborhood

Ke
Review №10

Chelsea did a fantastic job! She really took great care of my cars and was super helpful.

Re
Review №11

Keith helped me pick out the perfect tires for my budget. Everyone I spoke with was polite, friendly, and knowledgeable. The service was fast. I would recommend this location highly!

Le
Review №12

Chelsea and Simon were so helpful today! Simon definitely relieved my stress today when I had to replace my tire, this mavis team is highly recommended!! They also hooked me up with a great deal on windshield wipers! Happy today!

ga
Review №13

Keith was a amazing help with my car. He made sure everything was great with my car before its was done. He was a great guy. Thank you

Je
Review №14

Amazing service and honest mechanics! I needed a tire fixed and they stayed after closing to get it done for me. We have also purchased tires from Mavis and were extremely satisfied with the tires and the service. I would highly recommend!!!

Mb
Review №15

I stopped by to ask about getting air in my tires. I met two courteous young men who helped me get air in my tires. Thank you for your excellent customer service.

Ro
Review №16

The tpms sensor I brought in to have replaced on 1 of my wheels was my primary concern. Also some vibration while at speeds 60 or greater. Keep in mind I have air suspension installed on my rear.I left with the sensor replaced but they didnt train the new sensor because their machine was broke. So I manually retrained it myself in their parking lot.For the vibration, they started saying my tires were rubbing the upper control arm. I concluded that since the tire didnt have any area on the sidewall where it wouldve contacted that this was not my issue. The conversation went from front strut replacement to rear shock replacements when I mentioned they were the last ones to rotate and balance maybe 4-6 ago.The final straw. I have rear sir suspension I paid good money to have for towing support. I profusely asked the sales, the tech, the mechanic, PLEASE LIFT BY THE REAR AXLE BECAUSE I HAVE AIR SUSPENSION ON THE REAR. DO NOT ALLOW THE BAGS TO BE PULLED APART BY LIFTING FROM THE BODY. I was walked to the truck while it was up in the rack.. the suspension was fully released with my airbags being stretched beyond normal range of motion. They can attempt to blame each other and the new tech.. but why were they monitored if theyre new.. and why is it so simple to apologize and move on.Not happy with this location. Not going to be returning for any services in the future. Zero trust.***** I recieved a call from their store manager this morning. I accepted the offer for a refund for the service in question. Management apologized and offered the refund. This follows my calling their customer service to explain my dissatisfaction. Although I appreciate the follow up apology and refund, I stand by my refusal to return to the location in question.

Em
Review №17

I had a great experience at this location and Simon helped me with a great deal! I’ll be back!

Em
Review №18

This location of Mavis is always very helpful and has wonderful customer service. Willie provided us with important information regarding my vehicle and helped make sure we had all the details needed for a repair, his customer service is excellent.

Mi
Review №19

The guys over at this location are awesome. They do a very good job of helping you with any of the needs you have and will work with in getting your car serviced. If you go here, ask for Keith, he’s the man.

Bl
Review №20

Great customer service. Every body was very nice Clean sanitized environment. Great deals. I was on a budget needed breaks done. They really look out for me Got a great prize I recommend this place over any breakshop in Atlanta.

De
Review №21

I called this location to buy some tires and was told they had none in stock at the price I wanted (call was made at about 12:00). I received a call from Kamau about an hour and a half later and was told that he got tires from another store so that could get them today.I got to the location at about 4:00 and they were slammed, still they told me they would try their best to get my girlfriend’s car done by the end of the day. Unfortunately they had so many other cars that they couldn’t get to it before closing. HOWEVER, Ethan came in and offered to stay past closing to put the tires on. I accepted this offer and I can only say positive things about this location. I bought four tires, and got a $20 discount on an alignment in the meantime.They also didn’t try to sell me any air filters or other items while I waited. I told them I did my own brakes, they respected this and notified me of some unusual wear that I should take a look at. I’m very happy with my visit and I will recommend it for all of my friends.

To
Review №22

Called to get a quote for some brake work. The manager Keith asked if I had time to bring my vehicle in for an inspection. Keith stated l needed brake pads, rotors and struts. He was very knowledgeable and has a pleasant personality, gave me a very fair price on repairs. Will be taking all my vehicles for all my service needs.

Ra
Review №23

Simon did a great job! He gave me an excellent deal with quick service 👏 Good looking fellow too I might add

Li
Review №24

I have nothing but positive things to say about this location! Absolutely wonderful experience. Sabastian was so informative and professional. Wish I could give it a TEN star review!!

Ti
Review №25

We blew a tire on our camper on 575 on a holiday weekend. Mavis was closest for tire repair. They knew my husband was on the side of the freeway and they had me in and out in 5 minutes. I was here last week for an oil change. Both times Ive received exemplary service. Thank you guys, I will be back!!! 😊😊😊

Mo
Review №26

I showed up for an alignment and Keith got me car car in and out in a great timely manor. Very respectful and friendly people. Would recommend!

Ro
Review №27

These guys are awesome, Keith and staff, they helped me twice with a tire issue and they were extremely knowledgeable about my exotic car and the particulars of the owners manual an operation. They took great care of my car I will take all my future carnies to them! Great service in a timely manner

La
Review №28

Willie Toussaint is awesome. He was smiling when I entered the store. On top of that beautiful smile, he provided meet with a great customer service experience. He got my Ford Fusion Hybrid in and out in no time.

Ca
Review №29

Keith is such a great guy he always takes care of my car and gives me accurate estimates. Love this place!

An
Review №30

They are always helpful and always ready work also when you set up an appointment they are on point with it and ready to get you out the door.There is no wait time

Li
Review №31

Extremely friendly and knowledgeable staff! Service was quick and easy! Will be using them from now on for my tire needs.

Ja
Review №32

Absolutely fantastic service! Joesph Pulsifer did an outstanding job on my oil change and the car has been running absolutely perfectly.

Da
Review №33

Keith is awesome. Always takes great care of me. He created a customer for life

Ch
Review №34

Amazing service there today. These guys were super friendly and quick.

Be
Review №35

Under the leadership of Sebastian, one of the managers at this location, you can count on not being taken advantage of. In general, this team is knowledgeable, professional, trustworthy and courteous. If they can not fix your car issues-whatever it may be, they’ll let you know. Wherever Sebastian goes, my family follows!

Cl
Review №36

The customer service was excellent. They worked fast to get my tires ordered within 4 days. When i came to get the tires i stalled, they had my tires in the bay with 10 min..Thank you

st
Review №37

Really nice and professional. Needed all 4 calipers replaced. Very reasonable with pricing. Y’all have a future repeat customer. Thanks yall!

Sa
Review №38

Chelsea and Simon were very helpful today with oil change and brake pads and rotor replacement information!! Very friendly too. 😀

Si
Review №39

Employees gave me excellent service and very polite. I will definitely be returning for all my future repairs.

Lo
Review №40

Willy was great. Worked me in for an overdue oil change in my Nismo, Juke. Been using them for tires, brakes and oil changes for years. All way great service. .

Br
Review №41

Great customer service, the guys kept me updated on what we needed and when they would have it done. Well done!!!!!

Jo
Review №42

Came in to get some tires. Willie has amazing customer service and is very knowledgeable about vehicles in general. He also brought other potential problems to my attention.

ve
Review №43

Keith, store manager, very helpful and informative. Pricing better than other shops and everything clear. Tires were there on time andcar ready as promised.

Ri
Review №44

Sebastián was absolutely 💯 perfect service. Checked my tire out and supplied great service. Recommended this place to everyone.

Re
Review №45

Great service from Devon! Tire pressure down due to weather. He fixed me right up and I was on my way in minutes!!! Thank you!!

Jo
Review №46

Keith and team hooked me up with tires and brakes at a great price thx

Bo
Review №47

Very professional service. Came in for an oil change and the store manager kieth showed me some safety concerns on my vehicle that i that i was not aware of and even though the prices would not allow me to get the services done today, he convinced me to come back next week for tires, shocks and brakes with pressuring me. Great job mavis

Je
Review №48

Great service, fast, friendly. Very helpful and provided a great experience! Thank you- Jerry

Ra
Review №49

Mavis did a great job on my car. The advisor, manger and tech were all very patient and answered all of my questions. I was very impressed with their service. I will definately be back. Thank you so much for a job well done.

go
Review №50

This is my go to place for tires .Keith always takes great care of my vehicle and makes me feel like business is appreciated.

Ba
Review №51

Keith was super helpful, whole staff really friendly, and saved me a ton of money.

A
Review №52

All the guys took great care of me. I was in a pinch. Willy and Keith made sure all the details were handled.

Ch
Review №53

These guys got my tire replaced in less than 30 mins. Definitely coming back to have services done.

Ch
Review №54

Stopped in to get a oil change and received exceptional service from Keith and Corey. The two went above and beyond to ensure that the needs of my car and its maintenance were efficient. They were extremely friendly and knowledgeable of the goods and services this shop offers. Would definitely return and highly recommend.

Ch
Review №55

Keith (Store Manager) will make it happen EVERYTIME! I make the 50 mile commute to get my car taken care of. He is compassionate in what he does and genuine. I recommend this place to everyone!

Ol
Review №56

Great service Willie was very attentive and professional! Definitely would recommend to anyone!

Sh
Review №57

I had a great experience with Mavis thank u guys very much

Th
Review №58

Beware of the store manager.The tech that took in my car quoted me one price and I came out paying 150% above quoted price.When you go in make sure you tell them to inform you if they have to do more work, b/c they will do it without your authorization and expect you to pay.The manager will then without taking your concerns into consideration give you a 100$ discount even though you are still paying 60% above quoted price. Doesnt even address the issue he simply says Does that work?Im like this doesnt fix the damn issue. But whatever, Mavis tire is all around a good company but beware of this locations manager

Ni
Review №59

Great job quick ...efficent and fair prices ... Thanks for the excellent service

Sh
Review №60

Willy was amazing and so kind! Super fast and great service.

Ja
Review №61

These guys are honest and awesome! This is the place to go for tires.

Ca
Review №62

I have been going here for years now & they never disappoint. Sadly I am prone to getting nails and screws in my tires, and every single time I’ve had to come here (for rotations also) has been a wonderful experience. Can’t imagine going anywhere else! These guys are the best.

Em
Review №63

Always great customer service at this Mavis! Sebastian was a HUGE help with my car and I’m super grateful

An
Review №64

Worst tire buying experience of my life. Actually, worst attempt at buying tires. Actually, worst multiple attempts at buying tires. I went in during the week to order tires for my wifes car and make an appointment for the following Saturday. Went in for Saturday appointment and no tires. Was told that tires would be in later that day so I made an appointment for Sunday. Went in for Sunday appointment and again, no tires. Was told that the tires I ordered were out of stock and would have to be ordered from another supplier. I told them to forget it and left. Been coming to this location for 20 years, but not coming back any more. The worst thing is that they had my phone number and NEVER BOTHERED TO CALL, instead letting me make two trips for nothing.

Al
Review №65

Came to this Mavis location (next to cfa) for an oil change and tried to charge me $60 when i already had my own oil... So i went to another Mavis near by (next to Aldi) and they charged me $20. This location is a SCAM! They also tried up charging me close to $100 for parts and labor on a radiator when i ended up doing the job myself and payed a quarter of the price.

ki
Review №66

Very hospitable and clean place. Ephantus was very professional and helpful when I went to buy tires. Will definitely recommend and now I have a trusted shop.

Cj
Review №67

Took my brand new Toyota Corolla Hatchback here to have them swap my tires to my new wheels I purchased, the car only has 4k miles on it. Everything seemed to go well at first besides the fact it took them 3 hours to swap everything. I went to sell my old wheels a day later and noticed that they chipped the OEM paint on one wheel to where I could not even resell the wheel. Keep in mind the Nightshade package wheels that come factory on that package are $580 a piece through Toyota. Called them and they really didnt seem to care. Fast forward 2 days later my TPMS light comes on and I cant get it to clear, checked all my tire pressure and it was holding with no leaks. I thought it was a reprogramming issue only when I took it to another shop the RH Front Sensor had no Frequency which would indicate a faulty or broken sensor. I bought an OEM sensor just in case and sure as hell they broke the sensor right down the middle. I called them to explain and they simply said they have aftermarket sensors that will work... I cant put a aftermarket sensor on my car as it would void the warranty on that particular part. Dont bring your car here to have wheels swapped, take it somewhere else.

De
Review №68

I just started coming here about a month ago and they always go above and beyond with their work. Keith is always here and Bryson does amazing work on the tires and Ethan does amazing on the breaks and alignments.

Ma
Review №69

Sebastian greeted me as I was getting out of the car- very professional and friendly. He carefully listed out and went over all the options I had with what to do with my car. Thankfully, it was just a nail and some cosmetic damage. I appreciate the honesty and quick service. Joe, worked on getting the tires fixed and I was out in less than 20 min. The organization is very lucky to have such a dedicated employee on staff. 👍🏽I’d definitely be back and also recommend my friends and family. Thanks!

SW
Review №70

Keith and staff are excellent great service and great prices

Gr
Review №71

Big thanks to the great and knowledgeable crew at Mavis. I went to Mavis three times this month. Changed my two worn-out tires once and the nailed tires twice. They have established and loyal customer base. Manager Keith is warm-hearted, thoughtful and professional, I appreciate his kindness to help during this crazy pandemic time.Sebastian is very skillful and you can put your trust in him, he won’t let you down. Scott, a wonderful and humorous technician with 27 years of experience worked hard with Joseph to fix my tire. Special thanks to Joseph who is crafted, patient and understanding. All my best wishes to the great crew members at Mavis in the new year 2021.I highly recommend Mavis to you ! ! !

Le
Review №72

I’ve been to this location in Woodstock numerous times. They have the best customer service and Keith makes sure that I’m taken care of every time I come.

Be
Review №73

Keith and Kamau were awesome, communicated with me and they made sure everything went smoothly and didn’t treatment me any different ( being a woman and all) some places will take advantage

Et
Review №74

These guys are great and are all about customer service. Quick service for a great price

Ca
Review №75

Keith and staff took care of me last minute with no problems and great service. I will definitely be doing business again.

Di
Review №76

Scott and Corey were a pleasure to work with they had my tires done in a timely manner. The prices are great! I will be recommending Mavis to all my friends and family.

AJ
Review №77

Pretty upset after my visit here. So this started w me just needing 2 new tires. I ordered them and they had to go to a dealer so I chose Mavis because its close to home....I am used to/expect certain things as a woman walking in and that doesnt really bother me all that much. However, I run a large company and maintain a fleet of trucks and my dad is quite the handy mechanic so even though I rarely SAY anything I actually know more than most people about cars.This started with me being told I needed new brakes. I know what my brakes are rated and Im busy so I knew I was within 8-10k of legit needing them and since I was there I was like sure. Them I get hit with, you need to replace your rotors. I told them absolutely not. New car and we are switching out the pads with almost 10k to spare. Not doing rotors.....it all went down hill from the moment I called them out on that.I didnt put a ton of thought into it. I deal w maintenance all day at work. I just wanted it to be done I work 65hrs a week. I just NEEDED THE CONVENIENCE so I could have some time to eat dinner w my family instead of dealing w car maintenance.Then I was told more tores needed to be replaced due to abnormal wear because of my struts. I let the 3rd one fly even tough I really didnt believe it but when they kept push just tacking stuff on, Im like jeeze yall just put the dang tires on and give me my car back. Then they are like no you need 4 tires and I straight up said no. Then when I told them I wanted to see the abnormal wear no one could find the other tire the took to show me. The car very new so I was suspicious after all the back and forth.Get the car back with 3 huge black hand prints on the tan leather and dash and at this point I take it to another place where I do all my oil changes only to be told that the forth tire is so new that you legit had to pull dates because you could tell a difference in the treads on any of them.I will never use this place again. Yall played into a stereotype that drives me crazy and then on top of it doubled down with bogus stuff after being called out just to get the money one way or another.I would never trust this places diagnosis. If you know anything about cars, I would say this is not the place for you to go. They are obviously used to dealing people who just say yes and they will get mad if you challenge anything and as a contractor these type of tradesmen make a bad name for us all.I know the difference between what you need to suggest to avoid liability as a company this was far from that. I was told by my oil change place I should get my money back and sand my 3rd tore back. Insanely disappointed and a waste of my time and that o value more than money. I came in for 2 tires to be put on and was held up for rotors and 4 tires and then had to detail me own car.

Ri
Review №78

I went to Mavis Tire Supply for a flat tire that needed patching. Even though they were very busy, they took my tire right away and told me to come back in the morning (I went there around 6 pm) and it would be ready. Everyone I came in contact with was professional, kind, and helpful. They fixed my tire and put it back on my car the next morning and I was good to go. I will 100% be returning to this location in the future! Thank you for great service.

No
Review №79

Another Mavis location messed up balancing my wheels. I called Keith last-minute and he had me all fixed up same day!

Te
Review №80

We had a wonderful experience when we stopped in with a flat tire. The new service manager is very nice and helped us right away.

el
Review №81

Best Place in Town thanks you Keith

Kh
Review №82

Got a big screw in the tire, pulled up 10 minutes to closing and they still took care of it asap. Been my go to place for awhile now. Thanks guys.

Ni
Review №83

Keith is AMAZING! So helpful in making sure I got what I need while keeping my strict budget in mind. Thrilled to have a local shop to do business with knowing my best interest and wallet are taken care of and just as important to them. Thanks to the whole team for all you do!

Tr
Review №84

Shout out for the Employee of this store.. Ethan and Kamal and also the manager i believe! You guys done great job! Fast and friendly. I nominated the best mechanic shop in Woodstock n canton! Definitely Ill be back if theres probs with my car! #transporteratl

Ni
Review №85

I met Keith at Lidl grocery store. He is.a consistent customer and a cool dude. I enjoyed my experience with Mavis and I will be back often. I appreciated his service.

Jo
Review №86

Keith was awesome, took great care of us and got us an awesome deal!

Ab
Review №87

I went everywhere looking for the best prices and 10/10, Mavis had the best pricing! they had great customer service and helped me out a lot and we’re understanding! i will be coming back :)

Na
Review №88

Keith was so awesome! He explained what is wrong with my vehicle so well. He gave me a great deal on my tires and explained all my options. He was not pushy at all, but gave me his card so I could come back for additional repairs when I needed. The prices were great and they offered me cheaper rates than other places in the area. I would highly recommended Mavis Tires.

Al
Review №89

Sebastian and Scott took care of us today and gave us AMAZING customer service! They were looking at my car in no time and had my tire changed very fast and efficiently. They were very kind and informative. I will be coming back here regularly for any service my sonata needs. Highly recommend.

ka
Review №90

Keith and the staff were very helpful and quick. Will definitely come back here for my work on my cars

Gi
Review №91

My rear side tire was completely flat. It was 6:17 p.m when I arrive at Mavis which means they were already close. Sebastian was kind enough to help me even though he was literally getting ready to go home. Although he wasn’t able to sell me a tire because the store was shut down. He used my spare to replace my flat and disposed my old tire and advise me to come back tomorrow. He didn’t even want a tip. Best customer service. Thank you Sebastian.

Ky
Review №92

Awesome Awesome people we called to get in for a flat repair and the guy was really nice and helpful got us in and out really fast!!! Highly recommended!!!!

Ja
Review №93

Awesome place! Great service!

Em
Review №94

Absolutely amazing customer service! Sebastian was so knowledgeable about my vehicle and the issues it was having. Changed my battery quickly! The staff is so friendly. Would recommend stopping here if you need help!

Ch
Review №95

Awesome service awesome people and they really care about you and your car. Would 100% recommend!

Sh
Review №96

Great service. I was in and out with everything I needed. Very insightful and helpful.

Je
Review №97

I love this place they r very kind and Keith is always helpful I would give them a 10 if I could.

Ka
Review №98

Took a lot longer than expected but Sebastian and Keith were very helpful and went out of their way to make sure everything got done!

Je
Review №99

Always a great experience. Helpful and fast service

Mi
Review №100

Over 15 years of having all 5 of my vehicles serviced here I have always been satisfied. Keith and Scott go the extra mile. Thanks for taking care of my service needs. Sincerely Michele Kirk

Information
12 Photos
100 Comments
4.5 Rating
  • Address:3080 Eagle Dr, Woodstock, GA 30189, United States
  • Site:https://mavistire.com/locations/towne-lake-ga.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 770-592-2454
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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