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Kornerpocket Billiardz
17721 132nd Ave NE, Woodinville, WA 98072, United States
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Kornerpocket Billiardz
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Ci
Review №1

My son was moving and gifted us his pool table. We called Kornerpocket Billiards to move it from his house to ours. The entire experience from price quote, scheduling, and installation was seamless. The customer service is excellent and the techs did a fabulous job removing and installing the table. In addition, they helped us determine the best location for the table and how to care for it going forward. I would highly recommend Kornerpocket if you want to have a table moved! I know I will be using them again if the opportunity presents itself.

fo
Review №2

No pressure, no upsale.. just simply helpful staff looking after you. They will help you in not only selecting the best product but will also suggest based on your style and budget. Just INCREDIBLE EXPERIENCE...

Me
Review №3

From the sales team to the delivery team, Kornerpocket Billiardz is by far the best for all of your home game room needs. We have bought 2 beautiful Brunswick Pool tables and a shuffleboard table from them. Both times we needed minor adjustments, and they came back quickly and addressed our needs. The service is outstanding. If in the market, make sure to swing by KPB.

Jo
Review №4

Kornerpocket Billiards is brilliant. Absolutely best spot for all gaming needs with wide variety and top tier products. I buy everything pool related here and customer service is fantastic. Everything from tables to cues and all accessories along with darts, pong and home games. Highly recommended.

Ma
Review №5

They installed my pool table and did an awesome job thoroughly impressed with the workmanship. Super happy with my table. Don’t hesitate to use them for all of your game room needs. They will totally take care of you

Jo
Review №6

Kornerpocket Billiardz was communicative, reasonably priced, and they got us in on their schedule really quickly. Our table looks great, and the team that refelted our table was knowledgeable and very respectful.

Da
Review №7

High quality service and equipment at the most reasonable price is a great reason to visit. The best customer service in any retail, anywhere, by the management and staff will have you go nowhere else afterwards. Just visit and look around--everything is made for indoor fun; everything makes you smile.

Ji
Review №8

Great people to work with. We had a complicated two table move and they got it done efficiently and they knew how to deal with our antique table

Da
Review №9

I totally love our new Legacy Pool Table. Kornerpocket Billardz customer service was top notch! Thank you guys and gals for doing such great work.

TL
Review №10

Had these guys relocate our pool table. They did a fantastic job. They communicated timings and were within the windows. Very professional all around. Will Definitely use them again.

Ni
Review №11

When I researched buying a pool table Kornerpocket Billiardz stood out due to their ratings and selection. Everyone is super helpful from start to finish in terms of answering questions, buying through the delivery process. They experienced a delay on the felt through no fault of their own and due to their proactive focus were able to work through getting the materials to deliver as expected based on our availability issues. We were so happy that they were able to deliver and install outside the Seattle metro area for a little bit extra cost on our end. So worth it!!! The delivery was easy with calls ahead to forewarn their arrival. The installation crew was professional and friendly.🙏 thank you for the great service!

Do
Review №12

I recently had a new Brunswick table installed by Kornerpocket, and couldnt be happier. The entire process was seamless from scheduling the appt. to working with the installers on placement. The installers were prompt, polite, and professional. I will be recommending Kornerpocket to friends and family for all their billiard needs and moves.

Ro
Review №13

This place rocks. I had a cue worked on and couldnt be happier. They took all the knicks and dings out of the shaft and put a new tip on for a great price.

Da
Review №14

Amazing Amazing Amazing Mts Hanna helped me and communicated with me through the whole process of buying a bumper pool tale.Staff very friendly, if you want a pool table this is your place.

Ka
Review №15

Mike and Austin and Hanna were great to deal with. The guys worked all day setting up our new pool table and got it just right. Thanks to everyone who helped us get a great pool table!

Mi
Review №16

Great detail given throughout the sales and ordering process.Installation was very professional and the technicians were helpful and knowledgeable!The whole team is amazing!

Na
Review №17

Theyre pretty big on man cave furnishings... an interesting selection of game tables and accessories. Good retail customer service, gravel parking, open Saturdays, big restrooms right there in the store. They also sell used pool tables. Real mom and pop / community vibe here. I get the impression that if they dont have what you want, theyll find a way to get it for you.

Ja
Review №18

Were so happy to have found Kornerpocket Billiardz! The whole crew has been awesome since the start.We purchased our Legacy pool table bundle at an exceptional price thanks to the crews advise to check it out at the expo they were participating in during their move from Bothell to Woodinville. Its been so nice to be able to have dinner on a classy table with beautiful benches, then play some pool on that gorgeous blue cloth. The compliments we receive are always nice, but what we love the most is the efficiency of having a table thats both practical and fun while satisfying our aesthetic preferences~We recently moved from Bothell to Snohomish, and the Kornerpocket Billiardz crew did an amazing job making moving our pool table a stress-free process. Their quality customer service and attention to detail is much appreciated! We definitely plan to be purchasing more fun toys from Kornerpocket Billiardz over time. :)Thanks so much to the Kornerpocket Billiardz crew for being so helpful and awesome with your services!~ :D

Va
Review №19

Great Experience, Good Service. Will definitely use them again.

Pa
Review №20

Wonderful service. Ordered a table and set for the company I work for. The communication was flawless all the way through. The team that did the install was beyond polite and professional. They had the answers to all my questions. I wouldnt hesitate to use them again for any service.

Da
Review №21

The team was very professional. They set up our pool table properly, it is leveled. I will hire them again when its time to update the felt.

Ni
Review №22

We couldnt ask for better service than what Kornerpockets provided. On two occasions they hand delivered and installed a pool table and furniture and a golden tee from Seattle to Bend, OR within a day of ordering. Their products are high quality and look great in our office space, and the guys were quick and happy to install. You wont be disappointed going with this company!

De
Review №23

I was delighted with the service I received from Kornerpocket Billiardz who just moved a Brunswick Pool Table for me. Hanna and Stephanie were terrific in quoting the cost and organizing the move. Mike and Roy were rock stars at setting the table up. They showed up on time and took their time to take measurements, council me and to make sure the pool table was exactly where it made the most sense to be. They re-stretched the felt beautifully and got the table perfectly balanced. These guys are full-on professionals. Ill be shopping for more games at their Woodinville store soon. Thanks, Kornerpocket...super happy.

Sa
Review №24

Great place, products and service! We got a FusionTable from them...one of the best decisions we ever made. Friendly and timely delivery guys. They went out of their way to squeeze our delivery in before my husbands birthday.

Ma
Review №25

Very professional and did great job installing pool table

Ro
Review №26

Amazing selection. Great straight forward service from beginning to end. Sales team was very friendly and helped to keep things simple. Delivery and installation of my pool table was punctual, quick, and very well done. Kornerpocketz for the win!!

Ch
Review №27

Kornerpocket is the biggest store in the Northwest for all your home recreation needs! With the state of the world everyone needs a game at home right now. You can see the products and get a fantastic education lesson on everything billiards and game room related at the same time!! Top shelf customer service and unbeatable pricing. They have new and used pool tables, shuffleboard, pinball, air hockey, you name it theyve got it! Pool tables from $1300 to $190,000!!?? Crazy!

St
Review №28

The best place for game room home decor in WA state!

Be
Review №29

Excellent service and sales staff! Table installation crew was exceptional. The crew was considerate and very careful not to scratch any part of the table - or my floors! I was very impressed with their service and highly recommend them to anyone interested in a pool table (or other gaming device). Simply great people who understand the value of customer service.

Ti
Review №30

Great experience. I dealt with everything online and they were consistently responsive and helpful. Delivery and setup of my foosball table was professional and knowledgeable. Highly recommended.

al
Review №31

Buying a pool table became a challenge for us as we got a very bad experience from one of the sellers on Etsy . After our search again, we found Kornerpocket Billiardz to be our local store and we ddnt know we are gonna get the best now. KB is the best . From stepping into the store to getting the pool table in our home, we have had the best service ever. We are really happy with our purchase. Both Stephanie and Hannah were super helpful and guided us to buy the best thing for our family.

Mi
Review №32

Not only did Kornerpocket Billiardz quote me the most affordable price for moving my pool table; they did a great job. This is the second time Ive hired them to move my table. Its so easy to cause damage to the table or to the home when moving something so large and intricate, but last time (3 years ago) and this time the move was done completely without an issue. And theyre workers on the phone and in person were fabulously professional, respectful and courteous. Profession, respectful and courteous in the old-fashion way that I truly appreciate. For moving your table I cant endorse them higher.

Ru
Review №33

Love this place. Awesome selection. Everything from pool tables, shuffleboard tables, air hockey, arcade and more.

Ny
Review №34

They helped us get our pool table up and going. the felt is tight and installed better than ever! we will be going back to korner pocket over and over.

Ry
Review №35

Great experience. Very knowledgeable and friendly. The installation team was great too!

Va
Review №36

Our whole experience with Kornerpocket Billiardz was great. We worked with Hanna in the shop and she was knowledgeable, professional and cheerful. Our pool table and other furniture was delivered and installed by Mike and Austin. The delivery was on time and the guys were very efficient. They were both efficient and professional. Thanks for the great experience!

Ma
Review №37

We ordered a pool table, dart board, a Golden Tee and matching furniture. Overall we are very happy with their service - they have been quick, friendly and even drove all the way from Seattle to Bend, OR during a snow storm to deliver their products to us!Thank you, we will order from you again in the future!~MariekeSalesHammer

We
Review №38

The whole Kornerpocket team is top-notch. I couldnt be happier with them from start-to-finish. If youre in the PNW looking for a pool table supplier or installer, these are the folks for you!

Cr
Review №39

Truly Amazing company!!!Thanks to Chase and the Kornerpocket team. They provide the absolute highest level of service one could imagine and frankly went beyond even that. I bought an air hockey table from them several months ago and felt that the puck kept getting caught in the middle of the table. They came out several times, leveled the table and made other checks but the issue persisted.Chase and the team agreed to order in a table from a completely different manufacturer and switch it out if it was better. This was after me having my table for 3 months. When the table came in, i went to try it with my son and we figured out the problem was actually the puck that shipped with the first table. With a new puck, problem solved.But Chase was willing to swap out a few month old table to keep the customer happy. He didnt flinch and was a pleasure to deal with through the whole incident.I am now hoping to buy a few more items and table from Kornerpocket, they are simply the best!Thanks,Craig

De
Review №40

Kornerpocket Billiardz was outstanding from the beginning appointment setup with Stefanie (even during these difficult COVID-19 times), the appointment with Chase, Chase’s and Hanna’s patience with my followup questions to the final pool table setup by Michael and Aaron.All aspects were timely, professional and courteous. I will definitely buy from Kornerpocket Billiardz again… Highly recommended.

Ru
Review №41

Mike and Aaron who both installed our new Brunswick pool table were so professional and courteous. The sales agent Stefanie was very patient and accommodating to cater my requests prior purchasing the pool table. She made sure that it will be delivered on the day I asked for. Hanna was also very professional to handle the said delivery process. Thank you KP billiards.

Ge
Review №42

This store is one stop shopping for your rec. room needs. The staff are very helpful and are great to work with. Billiard tables, shuffleboard tables, pinball machines, etc. - all commercial grade. I recently bought an upright arcade game and really like it. Good times!

Da
Review №43

I moved back to Seattle from Denver in May 2020. I had lost my job due to Covid and had sheltered at home for 3 months during the initial lockdown. The company that recruited me back to Seattle kept having delays reopening, so bored and unemployed, I decided to buy some games for my roommate and I to play to give us something to do that would take our minds off Covid and be fun. I meet with the owner of Kornerpocket Billiards and he gave me a fantastic deal on a bumper pool table, shuffleboard table and air hockey table. We had a blast everyday. Then we had an opportunity to get into a new house, so I arranged for the delivery and installation from Kornerpocket in the new house. I’m in the Fitness Industry, so I just lost my job again due to Covid. The owner from Kornerpocket was more than understanding and again gave me a great deal to relocate all the games. I just want to thank Kornerpocket and highly endorse not just the quality of their products, but their incredible customer service they offer. If you want to have fun with some awesome games for your home, I highly endorse Kornerpocket Billiardz! Darrel

Lj
Review №44

Great people quick and easy. Would recommend to friends and family

Pa
Review №45

Bought a pool table from Kornerpocket. They arrived as scheduled. Setup was quick and clean. They even brought a blanket to protect our hardwood floor and cleaned up after themselves. Great service!

Br
Review №46

I bought an air hockey table. Found just what we were looking for. They delivered it right on time. Would absolutely buy from them again. Btw their show room is awesome. All sorts of toys to drool over.

Ch
Review №47

Our experience with Kornerpocket Billiardz was excellent. They spent a lot of time discussing our options for a pool table then helped make sure we had all of the accessories we needed after we picked one out. We scheduled the delivery and there were no problems and no changes to the date and time. Their installation team was efficient and professional and completed the install in the time they said they would.

Za
Review №48

Great Place... Best local pool supply location!!!

Cr
Review №49

Amazing customer service, very professional. Be warned when walking though their warehouse, youll likely take something home. Its like a Mans toy store. Lol

Ch
Review №50

Hanna and her team offer wonderful customer service and the store has a wonderful selection of billiards and other items. If you are looking to add billiards to your home I recommend going with Kornerpocket

An
Review №51

This is the way a company should be run. The whole staff at Kornerpocket were incredibly friendly and knowledgeable. They helped us find our perfect table at a very reasonable price, and were great at communicating through the order and delivery process.The technicians who installed our table worked together like a well-oiled machine, and did a beautiful job. It was clear that they take a lot of pride in their work, which inspires a lot of confidence when you want a precision installation.To anyone looking to outfit their game room, or get a pool table repaired/moved/installed, we highly recommend Kornerpocket!

Br
Review №52

Purchased an arcade machine from Kornerpocket. Entire process was great and we were able to do it online b/c of COVID. They rushed to get it to me in time for a mothers day gift. The team that delivered it was friendly and cautious and ensured any questions we had were answered.

Ti
Review №53

Kornerpocket was great through the whole process of buying/installing a pool table. They were always responsive and on time, the installation went smoothly, and the table has been playing great.

Al
Review №54

Great knowledge of pool tables and installation was quick and well done

Sh
Review №55

My Husband and I were in the market for a Pool Table and when you google for locations you dont get many options. KornerPockets is one that came up and right off the bat I loved that you could actually see prices listed, no other site did that, you had to call to get them. We lived in Seattle and decided to drive to Woodinville even though there were places closer and Im so glad we did. From the minute we walked in the door we were impressed. Not only by the amount of inventory you could actually view but they had many other fun options from shuffle boards, arcades, darts, even a cool little putting green. Chase, who greeted us at the door, was wonderful with walking us through what KornerPockets had to offer and when we told him our budge, he kept us in line ;) And regarding pricing, for what we were looking for, they were $1000 cheaper than another store we had checked out ...cant beat that! As for delivery and setup, Mike and his crew were amazing!! Very Professional, took more care than I could have imagine I needed when it came to protecting my home and my new table. KornerPockets will definitely be seeing more business from us in the future!!

Ro
Review №56

Thank you so much for the great work that was performed on moving our pool table and re-felting it. The guys did a great job moving it down the stairs(no damage to the walls or new floor), and the color of the new felt on the table looks spectacular in the remodeled room .We appreciate the hard work on this job and will definitely keep you guys in mind for future game room needs.

Ko
Review №57

Impeccable service. Welcoming staff and professional installers. Very nice job, done ahead of the promised schedule.

Da
Review №58

This place is great! Our Salesperson was very knowledgable about all of our options and choices and helped us choose some great games for our game room. The guys that did the installation did a wonderful job and made sure we knew how to take care of our items and answered all of our questions. The team at Kornerpocket always answered our questions quickly and kept us in the loop about how delivery was going etc. We will go back here for sure!

ja
Review №59

There hiring process is confusing i was told to come in on a Friday which is the next day but told if i couldnt make it to txt the manager chase. they said if the newer guy didnt show that id be some help. I texted as asked to do cause i had issues with my children. i never got a texted back so i assumed like he said to show up Monday at 8 am no one showed. later i called and was told by the receptionist that he must have forgotten to call me saying it was a shop day. i couldnt even talk to the manager chase cause of him being on the phone. i was there ! and was waiting for a callback. i got a text the next morning saying i wouldnt be working here. no call back, no immediate text. chase said he was a man of is word so i expect a quick response. a person like him saying his word is important. when someone says if i couldnt make it to text him and explain but then say its not a huge deal if you have to reschedule its ok. means he doesnt keep his word. clearly he doesnt. Do not work for this company cause his words are cheap. Thanks chase.

Se
Review №60

Excellent experience having our pool table put back together. The guys were nice, organized, clean, and professional.

Th
Review №61

Kornerpocket Billiardz did a fantastic job assembling, felting and leveling our pool table. The crew was professional, timely and very well informed. I would recommend this company to anyone who needs their type of services.

Mi
Review №62

The customer service in the office was very professional, thorough and cheerful!The two guy men that moved our table and football table were efficient and polite!!Great experience all around.

Fl
Review №63

Here on time, courteous and very professional. The installers made sure the table was positioned exactly where I wanted it and that I was totally satisfied with the install before they left.

Da
Review №64

From the sales person to the installation, excellent service! Table installed before Christmas 2018 as they said they would! Nice Work! The 2 installation technicians did an awesome job setting up the table. They did discover some damage to one of the tables legs and notified me a new replacement leg will be ordered. Once received we will schedule a return trip to install on table. I appreciate their attention to detail and forthwith effort to resolve the issue! Ill be back to buy a new Break Cue.

Ju
Review №65

Great installation service, these guys really keep their promises. I had some minor issues with my billiard table after installation and their service manager Chase came personally to check the situation to get it resolved asap. Very nice and professional service. I would recommend them any time.

Ra
Review №66

I had bought a pool table from this seller. Mikael was such a nice person. She kept the store open for us after closing(10 minutes). She was informative and very considerate as we questioned her about the pool table we would like. She was just an example of what great service you get with this company.Once we placed the order, we were told that our table would come in two weeks. Truthfully I didn’t believe that because that has never been my experience with any store. Well guess what!, it did come in two weeks!(Actually I think in 11 or 12 days from placing the order.)On the day on install, Mike and Colby came to my house and began the installation. These two gentlemen were very courteous and pleasant. They came in and really put in the work to install my table with precision. I was impressed with their dedication to get the job done. I have been telling my husband about how considerate they were about keeping their work area clean.I would recommend them to everyone!This is such a great team of people, who made my pool table buying experience great! I really appreciate all they did! Thank you all for making my experience worth telling.

Jo
Review №67

Quality products and services, more so Stefanie is superb, she is very knowledgeable takes time with you not matter what you need in the store, or just browsing/window shopping.I’ve been to about 4 billiard stores here and if you’re from Bellevue, Issaquah or anywhere in WA, you won’t regret choosing or driving to Kornerpocket billiardz store. From wide variety options - tables, cues, pool balls, accessories, maintaining your tip, name it - it won’t disappoint you. Well-maintained and awesome ambiance, also you get to try out before buying any (cue). Definitely a dime! Thank you so much Stefanie!

Ca
Review №68

Very happy from the first communication. Very helpful and love the outcome. Great service.

Ja
Review №69

Kornerpocket was a delight to work with. From ordering, to delivery, to helping me pick out some really nice cues. I highly recommend this company.

Ch
Review №70

Professional and quick and worth the money. Korner Pockets sent two young pros to my house over 1 ½ hours away from their business. They hauled three large pool table slabs up my stairs and had my pool table with Oregon State felt assembled and complete in about 5 hours which I thought was amazing. I would recommend this business to anyone who wants a well balanced and amazing felt job done for their pool table. Stephanie took care of setting up the whole thing and she was an angel and very easy to work with. She even scheduled and ordered parts for my job from her home when the city was shut down due to a snow storm. Hire these guys…You won’t be disappointed.

As
Review №71

Love love love this company, Finally got my shuffleboard and pool table in my game room! Everything I have wanted they have more than researched to find exactly what I in visioned! I am so glad they made a room in my house that me and my family can walk into and blow whatever burden and stress from the day off our backs, and just have fun! Life is to short, so enjoy! Glad to have Meet all of you at Kornerpocket Billiardz! I will be back, for now I got a tournament waiting in my home with my kids & Wife =)

Th
Review №72

Could not have asked for a better experience. Everyone I worked with were processional and pleasant. I would not hesitate to recommend this company.

Se
Review №73

These guys rock! Local ownership, they sell quality and have the service to make you happy you talked to them. I would gladly give this two-thumbs up every time!

Fo
Review №74

Chase, Bre and Stephanie were absolutely incredible to work with! The table is amazing and gorgeous. The setup was professional and they even took shoes off so not to hurt the new carpeting! Top notch work and customer service!

Br
Review №75

Fantastic service, and love the table and the expert care taken when putting it together for me.

Li
Review №76

Excellent service, professional, and I would absolutely hire them again!

Ry
Review №77

Amazing owners, this company I would refer to anyone wanting a Pool table and any service that goes along with it! Friendly people very knowledgeable, cant express enough how enjoyable they are to work with! Thank you Stefanie and Chase would love to play some pool with you all one day, Best of luck to kornerpockets future!! *Cheers* 🍻

Ch
Review №78

Great Service and Great Products, Thanks a bunch. Chris

Te
Review №79

Very professional. Prompt and experienced. Highly recommend

La
Review №80

We purchased our table 6 years ago from a third party.Kornerpocket installed the table. They were on time and very curtious of our home. Making sure to use their blankets to stage their tools.the two gentleman that came were also very polite and knoweldagble.Since then we have replaced the floors in that room and Kornerpocket came disassembled and stored the table for us. Again very cautious of our home and curtious. When the table was reassembled we had the cloth replaced.It looks like a new table.They have been great to work with. I wouldnt anywhere else.We highly recommend this company.

Jo
Review №81

For every bad review there is 100 happy customers... happy customers arent eager to hop on the computer and write a review but unhappy ones are. To make things clear, in no way was I incentivised or asked to write a review; I just feel compelled to, which is a rarity. Everything was as promised, communication was great, and price was right. I would definitely recommend these guys and will do future business with them. Table looks great, wish I could post a picture!

Ke
Review №82

Awesome place, loved the customer service and atmosphere! All kinds of neat things in there, cant wait to get my game room all put together! I would refer anyone and everyone here all day long

Sa
Review №83

This place was so awesome! My pool table looks amazing with its seahawks colored cloth. Cant wait for football season!😍

Da
Review №84

Easy to work with - great job all around!

Ke
Review №85

Excellent service, professional delivery and install of our Brunswick table.

ME
Review №86

Great experience! Bought a used Pool Table and needed a company to come and disassemble and assemble -- they were great from the start. From calling the main number and getting Stephanie - she was super nice and very helpful to the 2 (Mitch and I did not remember his assistants name (sorrrry) ) that came to pick up the table and bring it to our house - from start to finish it was great and recommend highly. Thank you

Ni
Review №87

This place is open from 11am until 4pm. I try to visit at 12 noon and theres a sign on the door saying they are out to lunch... seriously? An hour into opening and you close up for lunch, great business decision. Lost a potential customer.

ch
Review №88

Perfect customer service, the installation team was very professional and did a great job.

Mi
Review №89

I contacted kornerpocket when my pool table had been flooded out, to say the least we were devastated! Kornerpocket from day one with insurance headaches and just the sadness of seeing our beautiful table on the ground! Made the transition bareable! They came and hauled are table away and brought us a new one all in the same day! The knowledge that the owners have is outstanding, as they set up are new table, me and my husband & kids also got the benefit of learning so much about the game and the history behind are old table and new! You get way more than what your paying for, I highly recommended this company for anyone that is needing to move, purchase are have a table installed! Very genuine personable company, I am so glad we had the few hours with them as they installed and gave us so much insight! Not only did we get a new table, but because of them, me and my family got a little closer and have even more passion for the game. They brought basically the game to life again, in my home! Lots of memories will Continue to be made! Love spending time with my kids and hubby playing pool and I have them to thank!

Fa
Review №90

Working with Chase has been wonderful, he is very knowledgeable, friendly and flexible.

Rh
Review №91

Incredibly bad experience.I sent an email to Kornerpocket on 7/7/16 requesting a rather expedited table move which had a hard deadline of 7/12/16 (today), as the seller was moving and needed the table gone. I planned with the seller to try and come get it that weekend and looked to Kornerpocket to assist - as they are pretty close to my house.I received an initial response from Stefanie Howard stating that they had no availability until the following week but may be able to squeeze me in if I absolutely needed it to be moved sooner. I did - so I requested for something to be done that weekend and received acknowledgement that I would be able to get my table moved on Saturday 7/9/16 between 1-2pm. Great! I sent all details of pickup location, drop off location and contact information. It was set.Saturday comes and at about 12noon, I begin to drive down to the pickup location to meet my seller and Kornerpocket - as I lived about 45 minutes away and I wanted to make sure I was there in case Kornerpocket arrived at 1pm. I stopped at the bank on the way there and while I was at the teller, I received a call that I couldnt answer. On the way out, I checked the voicemail that was left and it was Chase from Kornerpocket. Maybe they were on the way already?! Nope - they were cancelling on me - 40 minutes before they were supposed to be there and after I was already in route to the pickup spot.Chase stated that someone injured themselves during the first move of the day and was in pretty bad shape and the other crew was tied up too far away to accommodate my move, so they were not going to be able to move my table that day. He requested for me to call back to be rescheduled and mentioned on his voicemail that even though they dont work on Mondays, he would move my table on Monday if I was available - either that or he could do Wednesday.So, I called back about 45 minutes after he left his voicemail. No answer. So, I left a voicemail with my availability for rescheduling. SIX hours pass and I still have no response. Its 6:51pm, so I sent a text asking for some sort of communication to know if I can get rescheduled. Nothing.The next morning, 7/10/16 @ 9:14am, I received a text from Chase saying that they will not be able to accommodate my move based on the availability required. That was it. That was the last I heard from him. I sent 3 follow up text messages to him - even mentioning that Wednesday (7/13/16) had now opened up as a possibility for me, figuring that may warrant a response since he mentioned that he could move my table on Wednesday in his original cancellation voicemail. Nope. I also had sent 2 emails to Stefanie, whom I originally contacted to get scheduled in the first place, and once again - no response.I completely understand that my timeline was pretty aggressive, but Kornerpocket initially made it seem as though they would be able to accommodate and make it happen. Even after they cancelled, they made it seem like they wanted to reschedule - but ultimately they just avoided me.So unprofessional!No other companies in the area had the bandwidth to accept my job last minute or were ridiculously priced - so that is why I was hoping to work with Kornerpocket.But, due to this interaction with them and the runaround I had to give my seller because of it, the table was sold to another buyer since I could not get it moved as previously agreed upon.So I lost out on the table - and Kornerpocket has lost out on a customer, forever. I will never do business with them, and Id suggest that, if youre still reading this, you dont either.

Ke
Review №92

Good job installing pool table and accompanying furniture.

Ka
Review №93

I ve used a few different places in the area for my cue work. New tips, ferrel replacement, and reconditioning the shafts ect... Korner pockets is my go to place. Tips have always stayed on, tight, with no gapping. The ferrals are tight with no ledging. Stephanie does a great job and stands behind her work....just dont stand behind her bwhen shes working...she knows what she is doing...lol... A great place to buy a new cue or pool table or yet your existing equipment booking and feeling like new... High recommended

Wa
Review №94

The crew was prompt with the timeline and very professional.

Ja
Review №95

Awesome place and nice owner

Jo
Review №96

Korner Pocket assembled my pool table after I moved and I was extremely impressed. I would highly recommend them. I will be using them exclusively for services in the future.

Ma
Review №97

Hired them to disassemble and reassemble a custom pool table for a client. They were very professional! I would recommend them highly!

As
Review №98

If I could give zero stars, I would. The owner, Chase, is extremely unprofessional & rude. He treats his paying customers like he is doing them a favor by doing what theyre actually paying his company to do. In our case, Chase came to my parents house with two movers & determined they couldn’t move the single piece slate top table. He told my father he would take a significant amount off the cost of moving the table if our hired movers moved the tabletop instead. He initially said hed take $1000 off & now denies that saying he only said “a significant amount.” My dad paid our movers $350 to move the table top downstairs to the truck. Chase took off the cost of moving the tabletop down the stairs & acted like that was a huge favor to us. Of course that would be taken off, the crew didn’t move the table down the flight of stairs. That’s a favor, that’s standard customer practice. When I explained that we still had to pay someone to move it down the stairs, he actually said “see! I saved you $150.”***I will update my review to respond to the company’s comments: You are posting things that are untrue. Again. I NEVER said there were 3 stairs & another 5. What would be the point of me telling you there are less stairs than there actually are? You would obviously figure it out when you got there. I said there were 3 stairs, a small landing & a turn to go down the rest of the flight. I, in NO WAY refused to be upfront about the table. I called & asked right away if you moved single-slate top tables & was told you do. We have a flat moving rate of $595 & it would be an extra $100-$200 since its a single piece. I hung up with the nice woman on the phone & called right back to tell her there were stairs. She said she should have asked that. She asked me to send pictures of the table. I did. I asked if you needed pictures of the house to see the way out, you didnt. No one asked me the distance from the doorway to the truck at either house. In fact, you had direct communication with the new owner, you could have asked her about the exact specifications for the delivery of the table if you needed it. You didnt. I told you what I knew, but somehow this makes me deceptive.I cant control the weather, but I can assure you the deck was not covered in moss & algae. Id be happy to provide pictures.You even said it in your response- Chase told Ashleys father, that if the movers could get the table down the stairs we could finish moving the table to the new location and assemble it and give him a significant discount since we did not take the table down the stairs. Removing the fee for something you didnt do is not a discount. Its standard practice. There was no discount as promised. You have insinuated that we are liars & said Im deceptive. Youre saying the conversation I had with Chase didnt happen. Insinuating that I am a liar is exactly why I said youre unprofessional. I DID NOT beg you to move our pool table. I asked you if you performed a service & was grateful when I was told that you were available.You DIDNT request exact access for my house or my neighbors house. You had plenty of opportunities to do so. There would be zero benefit for me to deceive you when you would actually have to move the table at some point.I spoke with my neighbor after the table was taken to her house, I have the supplies for the table, I didnt sell her a table in bad shape nor without equipment. She didnt appreciate overhearing Chase say he was going to take a sledgehammer to it, but youve called her a liar too, saying that didnt happen.I am not writing a bad review to hurt your company, I am writing a bad review because THAT was my actual experience whether you chose to acknowledge it or not. I was very upset after the way we were treated by Chase. I wrote you an email first in the hopes that we could resolve some of it. I NEVER demanded money. You continue to blame me & make things up. Responding to my review by making up lies & saying that I am a liar & I deceived you is exactly why I wrote the review that I did.

Sh
Review №99

Staff is friendly and If youre looking to have your cue serviced or needing pool supplies, I recommend stopping by!

sh
Review №100

Love it great prices great work will always goto them from now on

Information
100 Photos
100 Comments
4.8 Rating
  • Address:17721 132nd Ave NE, Woodinville, WA 98072, United States
  • Site:http://kpbilliards.com/
  • Phone:+1 425-402-0379
Categories
  • Game store
  • Billiards supply store
  • Sporting goods store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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