Everything was as discussed over the phone. No hidden surprises. Everyone was Great to work with. Car was delivered on time. I will tell my friends about Barlow and the good experience.

Liz is an excellent service writer. Squeezed me in for a tire repair. She is a patient and caring person. Great representative of the dealership.

The Service Team is awesome. From calling & setting up the appointment with Dawn, to being greeted promptly by the advisor at the desk and then paying at the cashier window. My service was quick and on time, plus I loved having a coupon to use! All were very professional/friendly and such a clean dealership. Its important to have a team you can trust. Keep up the good work Barlow-Woodbury!

No clue if the mechanics are good.Never made it that far.Monday morning appointment. Dropped off my truck. Don’t here much until Wednesday.Immediately want to bill 5 hours to tear down.I say wait so I can call warranty company.Warranty company asks how they know it’s a five hour year down right away? Good questionI call three times Thursday and again Friday before I can speak to someone.Lady says they can look it it next Monday Monday…..so, $145 to leave my truck in their parking lot for five days 👍🏼

A truly exceptional experience from beginning to end!! I highly recommend Barlow to anyone and everyone

I had a very pleasant experience at this dealership. I thought Steve was the best salesperson that I ever dealt with in my life. He was first knowledgeable of the products and inventory that you had to offer. He never seemed fake nor pushy to try to get me to buy anything. He just explained everything and made sure to answer any questions that I had directly without any of the run around. He made himself available to answer any questions that I had and to help me, even on his day off. It was an overall wonderful experience, for my husband and I. We have thus referred other people to your dealership and one relative is going to stop by this week to look at some vehicles. Thank you for the great experience and great job hiring Steve, who is very personable. Thank you again.

I was charged 2 hours of time for a mechanic to drive my truck 10 miles and report no issues with the transmission. I feel the shuttering every single day. It is not perceived. In fact GM is well aware of the problem as they have issued a service bulletin for the shuttering. Barlow sevice department has never treated me like a valued customer.

I dealt with Matt and a salesman of which both were GREAT. I would HIGHLY RECOMMEND Barlow for your car and truck needs.Richard Hoagland

John Barlow was helpful and great to work with. He got me in a new vehicle in no time at all. John Mennig helped me with the insurance quickly and went over features in the car. Would definitely return for my next new vehicle.

John Lasala was excellent ! The most kind, laid back, and paitent salesperson I have met in my life. Made this process so easy, got a great deal on a great car and I couldnt be happier.

Very prompt and timely. They honored my rewards points which helped shouldered my bill. Thank you for that.

Very friendly staff. Same day service and I was absolutely relieved that it was covered under my warranty. Everyone at Barlow are very polite and helpful. Would definitely recommend to anyone.

The most honest and genuine dealership that I ever been too! No hidden fees, excellent customer service! I just purchased a Buick Enclave, Ken Kolansky made our transaction quick and pleasant! If you are looking for a quality dealership Barlow is the place to take your business too! They are truly amazing! Will definitely be going back to Barlow!

Just leased our second vehicle from Barlow Buick. 3 years ago was our first time at Barlow looking for GMC Acadia. Our salesman was Ken Kolansky. He listened to what we were looking to lease and our monthly payment. With no pressure and a very pleasant experience we left with our new Acadia. This time I drove the lot found some options and just called Ken. He worked up some numbers on a Buick Envlave and we picked it up yesterday. I work in the dealership business and I have never seen a dealership treat their customers so well. Always pleasant experience at Barlow with Ken who knows his customers. Service Department also very pleasant to deal with. Barlows is the Best. Their entire staff acknowledges you in a friendly smiling way. They focus on customers and make you feel welcomed.

Ken was great and made the process easy. I have purchased many cars over the years and this was my best experience.

Great service, great communication throughout the process. I’ve always had a fantastic experience at Barlow GMC- both on the Sales and Service sides. I always highly recommend the dealership and service center.

I had an oil change and tire rotation done. when I called to schedule the appointment the service dept was very accommodating with my work schedule and I was able to get appt within a week. when I arrived at my scheduled service, the service writer (I believe her name was Melissa) was extremely friendly, super nice, answered all my questions. She got me checked in quickly and I was in & out in approx 1 hour. i am 100% satisfied with my service experience!!!

Friendly and accommodating staff. My sales associate, John Lasala, made the experience fast and hassle free. He was also very informative about the features of the car. I would highly recommend this dealer to anyone.

Courteous, efficient personnal. Fast service!

We had such a great experience with Ken. He was friendly, knowledgeable,band professional. After we told him what we were looking for, he showed his exactly the perfect SUV for us. And the most important thing was that we never felt pressured. We will definitely recommend Ken and Barlow to our friends and family.

Would be nice if they put my valve caps back on

Very friendly, easy to work with. They made the whole process seamless and transparent. I am very happy with my purchase and love my new 2021 Terrain!

I just purchased a 2021 Buick Encore GX and am very pleased.. The salesperson, Steve was very pleasant and knowledgeable about the car I was inquiring about.. He took the time to go over everything with me and made sure I understood the mechanics of my new vehicle... Upon driving home I noticed some abnormalities of the ride home and contacted Steve right away and he assured me there was nothing wrong and that is part of the cars mechanisms... The people at Barlow Buick are very friendly and professional.. This was my first time dealing with Barlow Buick and it certainly will not be my last...

My experience at Barlow Buick GMC has been a pleasant experience. I had a few months ago an issue that resolved around damage to a car seat while it was in for service. The issue was bought to the attention of the Service Mgr Dawn Sholders and the issue was taken care of to my satisfaction. I have a good relationship with the dealership because of my experience with Ms. Sholders.

Matt Barlow himself came outside to greet us when we walked onto the lot and helped us from start to finish! We could tell how great of an experience we were going to have right off the bat just by his friendly and down to earth personality. His whole entire team was nothing short of helpful and welcoming. They even took my Kia for me to drop off at the Kia dealership to turn in my lease and saved me the trip!! I don’t think I could ever go to another dealership knowing how wonderful they all are at Barlow GMC Woodbury !!!

Excellent dealership in every way!Almost ready for our fourth vehicle fromthe Barlows.From the sales staff to service you would be hard pressed to find better people to take care of your auto and truck needs. They are determined to make your experience an excellent one.

Fast friendly service!!!! The mechanic took the time to explain the hitch system and how to use it. I was only there for maintenance service and asked one question about the hitch !! Thanks for taking the time to make sure I was comfortable with it.

Excellent service provided with no pressure from salesmen. It was the fastest experience we have had when purchasing a vehicle. John Barlow will definitely keep us as customers!

For it being my first time at Barlow Buick I found my Salesperson, Steve to be very knowledgeable and helpful to my questions & needs.. He was very professional and explained whatever questions I had in detail.. I ended up leasing a 2021 Buick Encore GX which in my opinion is a great little SUV. I also found that whomever I had dealings with at Barlow Buick was very Jovial & nice. Since my purchase I have been letting everyone know about my experience with this dealership.. it was a truly a great experience.

We were completely satisfied with the entire process and love the new car. However we had a handshake agreement with the dealership that our credit app would only be sent to GM Financial. It ended up being shopped to Ally Bank without our authorization and 3 credit checks instead of 1. After voicing our displeasure we were blown off and told it was no big deal. So for that we have to knock off 1 star and give 4 out of 5 stars. We are still overall happy and would shop here again.

I felt everyone did there Job well, there is a lot involved in this transaction.I felt I received a fair deal I am very pleased with the new Buick the cloth seats to me are better than leather.

Since purchasing my car at this location, I have had nothing but super service. I have already recommended people to this location and will continue to do so. Service department was friendly and service was fast and on time.

Matt and Steve were absolutely amazing! This is the second vehicle that I purchased at Barlow and I will never buy a car anywhere else! They make you feel like family! Everyone should buy their vehicle from Barlow!

Easiest and most painless car buying experience. From the moment I pulled up, Steve couldn’t have been more helpful and polite. Didn’t hit you with all the nonsense back and forth. Great experience with a great staff.

Everyone was professional and polite. Made purchasing the vehicle smooth. Would highly recommend the dealership.

John and his staff were a pleasure to deal with. This is my 4th vehicle in the last 10 years from Barlow and every experience was top shelf.

The best dealership Ive ever dealt with in my 54 years of age, which is saying alot right now during this chip shortage price gouging year right now!!!! 8 dealerships before Barlow Buick lied to me on phine and when I showed up to dealership the price was $10,000 over MSRP and what they told me on phone!!! When I told them quoted price they laughed at me as I walked out. Ken Kolansky was respectful and honest when I called him at Barlow Buick. The price was amazing on the phone, and it got lower when I showed up.bI then learned that the owners, the Barlow Brothers are Firefighters like me!!! Integrity and honor! Thats Barlow Buick! I just visited the brothers and gave them station patches from my firehouse! Great dealership, great people, and GREAT DEAL on my auto purchase! Wow! Unheard of right now with all going on!

I never received a call to tell me what was wrong with the car or how they were going to fix it or a timeline. I only found out what was happening after I called the dealer for an update. I got the car back and the same issue happened the very next morning.

John Lasala was very thorough throughout the whole process. It was a pleasant experience, no sales pressure.

I cannot speak to sales because I only took my GMC Sierra in for air bag service/recall. The service provided was prompt and professional what occurred afterwards was exactly why most car dealers have bad reputations. After the recall work was done the dashboard warning light was still on indicating air bag service was required. The person at the service desk said the driver side air bag sensor needed to be replaced. This was separate from what the truck was in for with regards to the recall. He said it would be $650 to repair it. Thankfully I did not allow them to do it. After watching a YouTube video and buying the part online at Rock Auto for $125 I spent a half hour fixing it myself. So, I ask you why did the dealer try and charge me $650 for the repair? They probably only pay $75 for the part and if their labor rate is $125/hr (I don’t know for sure what it is but this is reasonable nowadays) then the repair should have only been about $165 (1/2 hr labor + $75 + part markup). This is totally ridiculous and I would not trust this dealership to treat anyone fairly when it comes to repairs other than warrantee. I would have given them zero stars but then I couldnt have left a review.

The customer service is great, they were very knowledgeable about my car, also, pin pointing the need. And giving me the price of parts of my car.

Service has been great all of the times I have been there. This last time I was told that I needed new brakes as they cut into the rotors and I was hearing a metal on metal sound when making left turns. Melissa looked at my last service and this was not brought to my attention the brakes were very low. I was told that my bill would get a 10% deduction because of this oversight and this was not taken off. So this would be the first thing I have had an issue with. Thanks Pat

Had a appt, for 1.00 pm we had to wait until 2,00 to see the finance manager to do the paperwork i dont think that was good

Professional, direct, and super friendly. Ken was great, knowledgeable about the truck, and made sure we were comfortable throughout the process.

Sold me a car with a nail in the tire. This dealer will woo you then throw you away. After I bought the car I drove the car home and that next day the tire pressure light came on. Of course I put air in thinking it was because the car sat for a while in the lot. Also, I work from home so I do not drive and normally my fiancé does. When I got back into my car a couple weeks later my light came on again. I called the dealer to get it looked at and they wanted to charge me $360 for 2 new tires since the car is AWD. I just got the car a month ago & don’t understand why they just couldn’t provide a better deal for fixing it. I’ve gotten cars from regular dealerships that provided more assistance. You would think with it being Buick and with the prices they would.

Parts guys are awesome. They got me out of a pinch when I couldnt find the part anywhere. Fast and affordable. Recommend using them for anything GM related

Easy in easy out.Great dealership.

Steve W. was my salesman and he was absolutely awesome! Very kind and helpful!

The no hassle/ pressure was what I really liked about it. John our sales guy was like take as much time as needed. I would highly recommend him!!!!

Scheduled service was quick and complete.

Very clean and superb food.

I purchased several vehicles from Barlow ( 10 to be exact ) great sales and service from day one . For 10 years now .This dealership got a customer for life .

Amazing customer service, friendly people. Over all a great experience.

My Salesmen Steve was outstanding with his knowledge of my new vehicle, and helping me secure a very fair deal with my trade and my new purchase. I was very pleased with all the help he gave me to locate all the savings and plans that would benefit me in keeping my Buick in my price range. I am delighted to be part of the Barlow Family of very satisfied customers...

All went well. Steve Dodaro was excellent to work with. Kudos to him.

I had a check engine light come on in my 2017 Buick Regal GS. I had no appointment or had Id ever been there before but I was still treated professionaly. I was taken care of of by Elizabeth she told me if I was able to leave my car she would try to have back to me bu the end of the day. My car was completed by the end of the day and was covered under warranty. Job well done best service experience Ive had since moving to this area .

Salesman John is A #1. Friendly, helpful, courteous. One of the best purchases we have had.

The two service advisors Melissa & Elizabeth answered all my questions. Steve in the Parts Dept. did a great job getting me a hard to find tire.

Good evening.I financed a 2016 Buick Encore as a certified used vehicle. Within 10 months of having the vehicle my car started to have major issues. Once my car arrived at Barlow GMC dealership in Woodbury NJ, they refused to fix my car due to “lack of maintenance”.The manager Dawn Holders is very NASTY & Condescending! She told me that she has made an executive decision per instructions from her Director, Steve Bridge who works out of the Delran office, to not fix my car because GM refuses to pay them for the work they do on their cars. Dawn wanted me to track down the previous owners in order to have them provide their services records before they would fix the car. Basically, she told me there was NO WAY IN THE WORLD THEY WOULD FIX MY CAR! I replied to her, “that was impossible”, besides I had another warranty company that would pick up the uncovered cost, yet, she still refused. It’s day 10 and I am still without a vehicle! She refused to provide me with a loaner as well. I was told that this was a service covered under the warranty, however, I was denied this service also.They refused to fix these specific items.- Replacement Cam Shaft- Turbo feed line- Bypass valve cleaningThe only part that was repaired was a purge cylinoid.Before this happened I was proud to be apart of the GMC family. This situation has proven the lack of concern and assurance that Buick has for its products, moreover, the lack of sensitivity Buick has for it costumers, rather that be the new purchasers, leases, or certified pre-owners. This is very disappointing to me.

Professional, quick and courteous service!

Very friendly, not pushy like most dealers. I had a great experience with the salesman and dealership.

Was very disappointed when I arrived, I made an appointment 4 days in advance and no one was expecting me, I requested a loaner car and was rudely told there was no chance of that.I was inconvenienced without a car for 2 days

It was truly a great experience we bought 2 vehicles within a month our salesman John Lasala was one of the best Ive ever dealt with he made the process so easy and he took his time with my daughter explained everything about the financing and the vehicle Great job Barlow !!!

Very professional, nice waiting room.

Quick turn around, easy to deal with.

Frustrating, I was just there and spent $2700 on transmission work in February and now a second visit, $2400 for transmission work. Besides that, the staff is ALWAYS amazing, dealership immaculate and repair timeframe is the best!

Derek in the service department was outstanding. Attention to detail on what was going to happen to my truck and even showed an option I was not aware of on closing my mirrors when locking the truck.

I called on Thursday praying for an appointment for Friday. Derrick was so helpful in getting my car in for the oil service (I let it go too long 😳) he said bring it in and it was done the same day! So grateful!!

This was my 1st experience with this dealership and I can truly save that I felt truly appreciated as a customer! The service was excellent!

Ken and all the other staff members were excellent to deal with. Ken took the time to get us the best deal and made sure we were comfortable with all the features of our new car. Thank you, Ken! Excellent service!

Horrible experience. Called, was told I didnt need an appointment. Came in and was told it would be an hour to fix my car. Waited 90 minutes to be told not only did a part need to be ordered (that would take 3-5 days to come and Id have to come back) but also that it wouldnt be covered and Id have to pay. Ive had the lease one year. The trim on the 2020 terrains are JUNK and should be considered a manufacturers issue. This service department assisted in the dealership losing a customer the next time I need to lease or buy.

Had an appointment for 8am for an oil change and i was on time never got my truck back til 3pm, i was told they take people waiting first if thats the case why have appointments. total lack of respect for my time. 10 month ago i asked for OEM wiper blades and they put some junk blades on instead asked for OEM blades again and they had none in stock unbelievable!

Best car buying experience I have ever had. It was quick, painless and pleasant. Matt Barlow and Steve W are wonderful to work with. I’m so happy I found my new favorite car dealership! Thanks for the incredible service, honesty and respect you all provided.

Very nice. They were so helpful. I would go there again.

It was one of the best car buying experience I have had. The sale guy was helpful and not pushy in any way. He got me what I needed in my price range. From start to finish everyone was very pleasant and helpful.

Very happy with the communication with Steve W. and the whole team. Easy, transparent, respectful of my time.

Outstanding dealership. Steven R, the salesman goes over and above what he needs to do. .Been going there for many years.

Took me in right away, and the rep was very courteous. Waited in lounge for close to an hour which I thought was a bit long. Car was parked quite a way from service area, would have thought it would be right there waiting. Far as I know everything was done properly

Dillon Reekie was awesome and made it so easy !!!

Went in at 10:50 for an oil change.at 2:05 pm the rep came in and said she did not what happen to why it took so long.gave me a card for a free oil change.big deal for a 59.00 charge.this is my 2nd lease with barlow,dont think ill be going back there

The service department was great but the supply chain for parts was terrible.

Always take my Sierra to the dealer. Maybe a bit higher cost, but they have taken care of any recalls and updates. More important, I can trust them to give me good recommendation.

The whole team was wonderful! Great deal, fast service and very professional! Definitely buying from Barlow again!

Honest dealership who provides a price with no surprises. Easy to work with and they try their best to have everything prepared ahead of time.

Pleasurable and Stress less.

Everyone was so pleasant. I was in and out! My car was done ahead of schedule! Thank you all so much!!

I am always satisfied with services rendered at Barlow.

Steve W was professional and communicated with me throughout the 2 week process in finding me a car.The lack of inventory made this a challenge but he stayed on top of finding me a car. I sell Real Estate and always say that I can sell a house faster then I can buy a car. From start to finish it was a very pleasant experience.

Very friendly counter service. Very welcoming and explained process and pricing. Will definitely bring my vehicle back for seevice

This is the second time that I have brought my 2019 GMC sierra truck into the dealer for issues with the brakes. At a full stop the brakes make a noise.This issue is still not fixed, the dealer swapped out the front pads and rotors, they stated that GM put out a recall on them, but I still have a issues.Very frustrating,

The team at Barlow was a pleasure to work with for both of the cars we purchased there. I would highly recommend them!

Process was fast and painless

Every employee is helpful and nice. The facility is comfortable and pleasant. Its a pleasure, not a chore, to be at Barlow. Also, everyone keeps my car in great shape. I love my Verano.JJL

Every time I have brought my truck here, I’ve been well taken care of by this dealership, not only will I recommend this dealership to friends and family but my next truck purchase will be from this dealership!!!!

All service department employees & service manager are very knowledgeable performing the necessary work correctly. Everyone at Barlow is friendly, & professional, I wouldnt take my vehicle to any other shop except Barlow. They go to great lengths over & above to satisfy the customers. Barlow is the BEST.

My truck had a few items that were covered under warranty. The process was efficient, the service rep. kept me in the loop throughout the process. My truck has been running great no more problems!!

The owner and sales person I dealt with were amazing. Would never go anywhere else for my vehicles!

Everybody was very helpful to answering all my questions and concerns.

Just traded my 2014 Silverado Z71 LTZ truck and purchased a new 2017 Dark Slate Metallic Denali 1500.....AWSOME !!! truck LOVE IT !!!! The salesman Joe Wagner and Sales Manager Steve Brody I dealt with were EXCELLENT!!!! Was absolutely the most pleasant and easiest experience I have ever had buying a vehicle :) Would absolutely recommend them if your in the market for a new or used vehicle. I will def be returning next time I buy another vehicle. 5 stars :)

Courteous fast service