user
New Horizons - Go Retractable!
4970 N Pine Ave, Winter Park, FL 32792, United States
Appearance
New Horizons - Go Retractable!

Comments
Sh
Review №1

Great company with a fabulous product. Thank you for being such a professional company to work with. I would definitely highly recommend using this company.

Ro
Review №2

These guys are great! They installed quality motorized hurricane shutters on my house. They were installed about a week prior the scheduled date, work perfectly smooth and cleaned up after themselves like they were never there. Quality product at fair prices. I would defiantly hire them again.

Al
Review №3

Got my awning installed last Friday and it is even better than I imagined. Already had our first shaded outdoor meal. Great service, high quality, reasonable prices and a local operation.

Al
Review №4

I have to write this review because this company was so awesome. We went to their showroom first to look at the awnings . The people were awesome .Then the owner came to our house to take measurements and now we have this incredible awning inside our screen lanai ! It is the best quality and the installers were 100% right on making sure everything was perfectly level etc.What a great customer service and company

Ca
Review №5

Prompt, professional and adaptive. I reached out to New Horizons via their website for a quote on a motorized screen for our new homes lanai. We received a quick response and scheduled a visit for an estimate. Chuck arrived, inspected the lanai, drew a diagram, and called me to explain the options since I was not available to be there personally. I received a quote that was well within the budget. I made a visit to their display center and Chuck explained the different options available. The motor is quiet compared to a neighbors motorized screen. I made one change in color option after the agreed contract and Chuck was able to make those changes with the manufacturer. Both Chuck and Patty were both very prompt and thorough in their communications. The process was easy and there was no sales pressure to purchase. We look forward to the finished product and will post an update upon completion.

Ki
Review №6

Amazing! This company tops any contractor I have worked with over the past few months, they are so friendly and reliable . I couldnt be happier with the end result. I would recommend them everyone!

ce
Review №7

Our server was Brandon, he was so polite, courteous and efficient! We loved the food and the atmosphere!! We had a great time and would come again. Worth every dime!!

Wa
Review №8

Replaced very large roll-up screen for lanai. Better material than original and quality workmanship.

ka
Review №9

The awning looks great and was installed quickly and professionally. Great price!!

Ra
Review №10

The reason I went with New Horizon to do the installation of my fence was because of the owner, Chuck. He was very friendly and explained everything they were going to do in detail. The crew he sent to do the install were also very professional, friendly and courteous. I highly recommend them for all your screen installations.

Bo
Review №11

Product and installation went beyond expectations. Good company. Great product!

Ri
Review №12

We utilized this company for a recent remodel and are extremly happy with the product, service and value. Always on time and professional.

Mi
Review №13

Scheduled an appointment with New Horizons awnings for an estimate. Chuck arrived on time and took all the measurements and gave my wife and I a very detailed explanation of how the awning works and all the color choices. We ordered the awning and two weeks later the installers arrived on time again and expertly installed the awning. They did an excellent job! My wife and love our retractable awning. It is awesome. My wife loves it so much that she ordered another retractable awning for another section of our patio. New Horizons is an awesome company and I highly recommend them.

Ba
Review №14

Chuck was super helpful, very professional and was able to install beautiful screens in our unique situation. We are VERY happy with this company.

Ma
Review №15

I can recommend this company. Very professional and I am pleased with the awning.

Ka
Review №16

We had 2 companies come out. New Horizons gave us so much more info on how these screens would be installed and left us a great brochure. The sales rep helped us choose the right color of the aluminum to match our gutters and downspouts. The installation was quick and we were very pleased. The neighbors all commented how great they looked on our back patio. We would use them again fo sure.

Ma
Review №17

Absolutely love, love, love!!! What a team. From start to finish my husband and I felt absolutely catered to. From our initial call to inquire about products to follow-up post installation... absolutely stellar customer service. Moreover, the products are quality. We highly recommend their services and will be using them again for future projects.

Ti
Review №18

This is my second shade screen purchase from New Horizons. Chuck and his entire team are on the ball, all very knowledgeable and, most importantly, very dependable. They are very considerate and careful when installing the product, which is extremely well made and operates perfectly. My first shade screen was purchased nearly 10 years ago and is still operates flawlessly. I highly recommend this product and this team!

Am
Review №19

Better than could have even hoped for! Chuck arrived on time and listened to what I wanted the retractable shade system to accomplish. Chuck made sound recommendations and had a perfect selection of styles, materials and colors. Installation was flawless and the shade works as designed.

Hj
Review №20

I contracted New Horizons to replace my existing fixed patio screen with retractable model as well as add a retractable awning. The company was professional and communicated well in the planning stages, and the workers were courteous and competent. I am very happy with the finished product and highly recommend New Horizons to others.

Dr
Review №21

I had been looking for a contractor for several months to add a custom motorized shade on a hard to reach window. After several no shows and unreturned phone calls, I had almost given up. Then, I met the folks at New Horizons. Professional, Courteous, and most importantly, On time!They did an awesome job and I highly recommend them. A++

Br
Review №22

Just had my screens installed and could not be more happy. This is a very professional company at all levels of service. Chuck is brilliant in knowing the best way to get the job done to meet your needs. The office staff, notably Michelle, will keep you up to date on the status of your job. Installation likewise was professional and went quickly but efficiently. Glad I used them and I am certain you will be as well.

Sc
Review №23

Very happy with the whole process with New Horizons. Their estimate/bid was very competitive and the work was done on time for the money they projected. Their information on the operation was detailed and helpful and we are very satisfied with the end result. I would definitely recommend them (and have to other friends)

CA
Review №24

Professional from start to finish, considered just an in closed lanai, glad we waited and went retractable. 5 stars throughout the entire process! Highly recommend!!!

Pa
Review №25

So far, great experience. The fitting, which was very complicated, looks great (better than expected). Overall, very satisfied. Communication with installation team was great. Highly recommend!

Lu
Review №26

Excellent service. The process was smooth and the installation great! We’re enjoying it so much. I’m not sorry for the lovebugs watching us from the other side of the screener 😂

Jo
Review №27

We love our new motorized retractable screens! They are a beautiful addition to our new home. The entire process was super easy. From the first visit to the showroom, to the final screen installation, everyone was friendly, knowledgeable, and professional.

Ta
Review №28

The easiest and most professional home installation process I have ever been through. Every worker was diligently working and had the project completed before the afternoon. Unfortunately the electrical company we had hired claimed they could not cut and connect the cords to the fuse box, claiming that new horizons told them it wasnt possible. Once contacting New Horizons office they let us know no one had reached out to them and immediately booked an appointment to send cut and connect the cords at no cost. Incredibly friendly, hard-working and professional company. Absolutely recommend.

Ca
Review №29

We love our screens!! Weve essentially expanded our home by creating another living space with these screens. Professional, personal and highly responsive team. Go Retractable is the best!

Mi
Review №30

Love the retractable screen!! Installation went smoothly and workmanship was excellent. Have already had neighbors interested in getting one.

Pa
Review №31

Thank you New Horizons, your guys were very professional and courteous. Great job with my motorized screen. Absolutely love the look, and I cant wait to enjoy my screened in porch.Thank you Chuck and your staff.

Ja
Review №32

From the first email to the install, New Horizons was prompt and professional. They did what they said they would do when they said they would it. We absolutely love our motorized screened lanai. We would not hesitate to recommend New Horizons.

Ca
Review №33

We love our retractable awning. Everyone involved from beginning to end were great to work with.

Ri
Review №34

Great from start to finish-- great people, do exactly what they say, on time and on spec-- love our screen, pricing very good value.

Ka
Review №35

New Horizons - Go Retractable was amazing! Did an amazing job. I highly recommend.

Sa
Review №36

Very helpful, they answered all my questions.

Ji
Review №37

Did excellent job screening Lanai

Information
52 Photos
37 Comments
5 Rating
  • Address:4970 N Pine Ave, Winter Park, FL 32792, United States
  • Site:https://goretractable.net/
  • Phone:+1 407-562-7800
Categories
  • Awning supplier
  • Screen store
  • General contractor
  • Patio enclosure supplier
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:8:30AM–4:30PM
  • Wednesday:8:30AM–4:30PM
  • Thursday:8:30AM–4:30PM
  • Friday:8:30AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Payments
  • Checks:Yes
  • Credit cards:Yes
Similar organizations