Saw a Jeep online at this dealership that I was interested in purchasing so I did a bit of homework ahead of time. Went to KBB to get an estimate of what my trade-in might be worth and went to the Jeep website to see what options this model offered. My salesman, Phil, was absolutely fantastic! Definitely a low-key salesman who did not do a hard push to sell me something for the sake of making a sale. By the end of the day I feel as though I got a great deal and drove out of there in a brand new Jeep!

Love taking my Jeep here! Quick reliable service, Awesome service managers! Thank you Suzie!! And all around great employees!! Thanks to you all for always making our experience timeless!! 💛🖤💛🖤✌✌✌

My salesman was Nick Cunningham. Best salesman I ever dealt with. Felt like dealing with a friend, didn’t feel like a normal car buying experience full of negotiations and hassle. First time ever meeting him and felt like I knew him for years. Also Phil Morton was fantastic to deal with and made the deal happen flawlessly. Very pleased with the Ram 5500 Cummins. Pulls my equipment great. Will definitely be referring friends and family their way!

Great. Friendly Courteous experience I would recommend them to others Cant wait to have my 2012 Nissan delivered

Had a battery issue and Clifton worked me in on short notice and it was greatly appreciated !! Very courteous and professional staff ! Highly recommend them for all your automotive needs !

We walked in looking for a specific car that showed up online. As it turned out it was still in transit and not the color we thought that it was. But our product rep, Matt, went out of his way to find one that we were after. We felt very comfortable with Matt and worked out a deal and bought a car. The sales manager was accommodating, and the finance guy, Jim, was quick and wasnt pushy. Without a doubt, one of the top buying experiences in my 45 (+) years of buying automobiles via dealerships. The model of a great car buying experience.

Purchased a new vehicle here virtually and had a great experience. Sheri is professional, accommodating and responsive and made the whole experience easy on me. From sales to finance to delivery I could not be more pleased!

This was the best buying experience we’ve ever had. The sale was so smooth and the fastest end of sale we’ve ever had.The staff was very professional and went above and beyond. The manager, the salesman Luis, the finance manager Bill everyone was so incredibly nice and made us feel like we were the only people there. Even though the dealership was full of people buying. I know why…because they’re awesome!This will be the place I’ll buy my next new vehicle from. We drove 1-1/2 hours to the dealership and I’d do it again.I highly recommend this group of phenomenal top notch sales group!

Always courteous, helpful and timely. It is a pleasure to do business with such fine folks.

I am writing this review to let other consumers beware if you have your vehicle serviced for repairs at this dealership it will take weeks if not months to get it repaired, if you have extended warranty Dodge/Chrysler of Winter Haven The low payment kings, has had my vehicle since October 4th, 8:30am when I had it towed there and to this day October 28th my vehicle has not been touched as a matter of fact they have lost my vehicle twice I’m not sure how if it’s not drivable (smh). This experience is disappointing, frustrating, and flat out unacceptable. I can go on and on, on how this on going process has been and the lack of communication which has been like pulling teeth I can never get a hold of anyone and left numerous messages with no call backs, I could name names of people in service that promised me that they were going to take care of me and I’m still waiting but I’m not going to do that as I do respect their privacy, time and family plus I was raised right. I just wish they would have respected my time and my family since I have had to lose work to go up there and I’ve missed out on personal special events with family and friends like my own birthday party 2 weeks ago because my vehicle is STILL at Dodge/Chrysler of Winter Haven the low payment kings.

I am from Northern Canada, my truck was in a Hotel Parking lot for a year and a half when the Borders Closed due to Covid. I called a dealership closer to where my truck was parked but they would not have anything to do with towing it and getting it fully serviced. I called Dodge Chrysler Jeep Ram of Winter Haven and they were excellent, had my Ram 3500 towed and Serviced while corresponding with me on everything they they were doing. I really appreciate all they did to look after all my needs ! The Service Manager and all the Staff I dealt with were awesome !Frank

David and everyone else there did a fantastic job! He called me back right away with all the info I asked for. We came to terms over the phone quickly without any hassle and he had my new Jeep in my driveway waiting for me when I got home from work that day. Everything was super easy with no surprises. I have bought 25 cars in the last 15 years and this was the easiest! Would recommend David and Winter Haven Jeep to anyone.

My salesman James Henderson was a true professional!! He was direct with me instead of playing games and got my deal done fast. The finance department got me an excellent financing rate and got my payment lower than I expected. I highly recommend this dealership. Thank you for making my buying experience a great one!!

Did an online application for financing and got an email stating to call them to continue the review process. Talked to one person who then redirected me to another who then redirected me to another and no answer, which is no big deal because people get busy, but i left a message, and never got a call back. Missed out a potential sale...

Over all service was good . I took my Dodge Caravan in to fix driver side window motor. When I got my car back the airbag light has been on . I called them back about it and they totally dismissed my claim that the airbag sensor in the door could have been affected since they were in the door panel fixing my window. They then said I would have to pay more for them to diagnose the problem. Otherwise wouldve been five at least 4 stars.

1 st time going to Wintet Haven Chrysler, New resident. The staff were always courteous and friendly. They had to deal with my extended warranty company which was not fun. They were all pleasant when I had to interact with them. My experience with them as a dealership was a good one. Thank you for taking care of my car.

Thank you Mr. Nicholas and Mr Jim SO MUCH FOR MY ALL WHITE JEEP WRANGLER SAHARA UNLIMITED 4XE!!! I purchased on 5/17 (I would post the pics but I don’t know how!! When I figure it out I will) 😍😍😍😍😍😍😍😍😍😍. These two gentlemen made sure I would leave a happy camper!! And just in time for my birthday 5/20 🥳🥳🥳🥳🥳🥳🥳🥳🥳 Out of all the Chrysler Dealerships in Polk County this one I liked best!! Everyone was welcoming and made sure I was being taken care of. I recommend Dodge Jeep Chrysler of Winter Haven 110%!!!

Exceptional service. Friendly, fast,courteous. Will return again and again. HIGHLY recommend

Keith Miles is the best salesmen I’ve worked with. The buying process was actually pretty fast. Highly recommend

I setup a rental car for my first visit and was told when I arrived there were no rentals left to give me. After waiting a couple of hours I was told they needed to get parts from another store. They were nice to provide a ride home and picked up again later.I came back for a separate issue weeks later, that was very minor. After more than an hour, I paid and went to the vehicle to find it wasn’t touched. When I went back in I was told there was a miscommunication and they would get it fixed right away. My vehicle then sat outside for another 25 minutes. Hours lost for a minor problem.

Had a great experience with leasing a vehicle with winter haven jeep dealer. Willing to work with what we were looking for and did everything they could to get us the car we wanted at the price we could afford

Quick, easy and the only stress-free car buying experience I have ever had. Super knowledgeable and friendly. Well worth the hour drive.

Thank you Phil, Jim and Nicholas for going over and above to make our car buying experience extremely easy and quick. You guys are great!!

Bought a brand new Ram truck in 2019, they tinted the windows no problem. Went back to buy a Jeep and they didn’t even consider it, lied and told me the windows were already factory tinted which they are not. Other than that good dealership but lack of consistency.

I have never been so disrespected in my life by an appraisal. We are already getting robbed with the prices of trucks these days. For this place to try and rob me twice I dont see how its legal and I dont understand how anybody who works there sleeps at night.

What a great car buying experience. Our Sales Consultant, Matt Reider, did an outstanding job explaining all of our options and finding the right vehicle for us. Thank you Matt for all your help.

Everyone was very friendly and serviced my Jeep with a very much needed oil change. Thanks for great service.

Absolutely great service. In and out in 45 minutes. Very satisfied. Will use these folks for all service on my Pacifica. Thanks so much.

Very professionalI came in with the car interest I had and they help me right away.Kelsie and manager and my sale person were amazing!

It was a wonderful experience they were all great. Would definitely buy another car from them.

This was a really pleasant car buying experience. We were asked by a salesman walking by if we needed help. We were just looking at the models at first. Then as we were ready to get more serious, we found another salesman and he was more than willing to help. James Henderson was professional and courteous throughout the process. James was thorough and guided us throughout the entire process.

They told me everything that was going on. They we were very nice and friendly .it took a little longer than I thought it would, but no problems.

Hassle Free. Highly recommended. In and Out. Rare to find now a days in the car industry. James Henderson was a pleasure dealing with superb salesman. Great customer service.

Sheri was great in trying to help us sadly Ashlyn was disrespectful of Sheri and to us. We will not be purchasing a vehicle from them. Sadly Sheri understood our needs and was working with us. Ashlyn basically said that Sheri didnt have her numbers correct about the dealer fees. EVEN if she was wrong then she shouldnt have said that Sheri didnt know what or where she got her facts!!! Also when asked to not contact us she continued. Sheri is a professional business person and she didnt need Ashlyn to follow behind her to make sure she was doing her job. That tells us that she is not a person that respects others. Just sad.

Great service department. Very prompt in pick up and delivery. Bless their hearts. My husband had a stroke, so it was so very helpful when they could pick up and return car. Thank you for the awesome service. Jo

Thank for always taking great care of us, may it be purchasing a new vehicle or the service department. We have purchased several vehicles with the best care given. We hope to have many more years with the friendly service.

We drove over an hour to see a Durango. The vehicle was exactly as described online (weve had bad experiences with other dealerships in the past) so really appreciated that! Very quick process with buying it and really feel like they went above and beyond for me to deliver it to me when I was in a rush and couldnt finish the whole process and had to leave. I was only there about 30 minutes to test drive and start the buying process and I had a personal reason to leave and they we understanding and accomodating to me. Everybody was nice and made it a smooth process! Would definitely recommend this dealership!

I always have a great experience when I come here to get my car serviced. My only complaint is the wait time. I understand it takes time but my most recent visit took 5 hours, I feel like they should have offered me at the onset, a loaner car to be able to go home and wait. Other than that everything was great!

The only reason they redeemed themselves to a 4 star is the sweet lady in service that took care of me when I picked up my Gladiator. She was polite and helpful. They older long blonde/white hair lady was not friendly at all.

My experience was excellent!!! The personnel was very professional and made everything easy and understandable about the service that was performed on my vehicle.

Matt is an amazing salesmen my husband and myself have used him numerous times. He’s very honest and will get you the deal you are looking for. Highly recommend him to anyone looking for a new vehicle.

I love this dealership!! They are fast and tell you exactly what your car needs.. nothing else!

This was a great experience. James was amazing. The whole process was enjoyable and very lay back. I’m very happy and will absolutely recommend this dealership. I already have.

They are a an awesome dealership, David Fosage is an amazing salesperson. He made me feel so comfortable with all the information I needed to know about vehicle I just purchased. I appreciate all the hardwork consistency.

This was my first time coming for service to this dealership their price was not inflated and the service time was very reasonable and everyone was friendly and helpful will use them for future service need

It was definitely a pleasant experience. I wasn’t sure what to expect upon arriving, however I was pleased with the effort and level of commitment to get my son in the car he wanted.My son is happy with his purchase and I am more than satisfied with the entire experience. I highly recommend making the drive if you’re not local. It’s definitely worth the experience!

I just want to thank Clifton and the staff at the Winter Haven location for the service on my 2008 Jeep Liberty.

In a word, PARTNERSHIP. We feel its like going to your favorite uncle who knows all about cars and who tells you what you should be doing … and not be doing. We especially like working with Clifton Whitaker, Service Advisor -- competent AND honest! For example, when we asked about our tires, he advised that we still had a few more months on them (rather than telling us that we needed to buy four brand new tires … right now). This is how a PARTNERSHIP should work!

Maintenance visit but all went well without a hitch!

Was greeted right away by Jerome an awesomely pleasant personality. He took the time to list all of my “must haves,” led me to a few options and ultimately my dream Jeep. Then he sat with me and shows me how to set up my smart system which was much needed. Should be more than 5 stars! ~Sherri H

There was a $30 charge for having an estimate written even tho I got the work done. The service writer was kind of rude. I’m traveling through from California and needed a headlight, to the tune of $547. He was very matter of fact and had no ability to commiserate with me on the outrageous price. I had no choice but to have it done and he knew it. If I lived here I wouldn’t go back, although the woman service writer was kind and helpful.

I had a problem car and owner got personally involved to find a solution. This doesnt happen too often and I rarely give 5 star reviews.I appreciate how I was treated and happy with the outcome. Thanks

Our 2nd time buying from them. We traveled from Sarasota because of their customer service. Steve was awesome! Highly recommend.

Fast, reliable service. David is great at communicating as the work gets done on your vehicle.

I was taken care of by Stephanie an I was so impressed by how she was willing to go above and beyond to take care of me! She is hands down a great person and an exceptional worker!

Bought a truck 2 months ago and it had to go in the shop the day we bought it after driving it for about an hour. Transmissin trouble. Just got out of the shop today. Hopefully it will turn out to be a good truck. Will never buy from Dodge of Winter Haven again.

I normally would not take the time to write out a review of a company/dealership, but considering the complete lack of customer service at Dodge Chrysler Jeep RAM of Winter Haven, I feel this needs to be addressed.I will not be conducting any further business with this dealership. Probably, the worst experience with purchasing a vehicle I have ever dealt with. The salesman Jerome Jackson and the business manager MJ, were the only bright spots on an overall disappointing experience.I purchased a Jeep Wrangler on Saturday August 21, 2021, which should have been a rewarding time since Jeeps are a very reliable and well designed vehicles. From first dealing with Jerome about looking at the few used Jeeps that they had on the lot, it was a pleasant time. However, when I decided that the used Jeep vehicles were not what I was looking for or wanted to pay the extreme pricing that they were going for, I was brought to the Sales Manager John Vanella. This sales manager, became quite forceful when I stated that i was going to head to a different dealership due to the fact that they had a new Jeep for sale similar to what Winter Haven had as used, for about the same pricing. This man became condescending and became irritated that I was unaware that they also owner the Lake Wales Jeep dealership as well.I allowed John, to talk me into letting him get the Jeep from the Lake Wales dealership so that I could look at purchasing the Jeep. I then waiting for about an additional hour or so for this to transpire. After waiting, I was approached by Jerome, who seems, disheartened to ask me to go with him to pick the Jeep up from the other dealership. I want to see the Jeep and test drive it, so I agreed to go. I was then put into a Jeep, with Jerome, that quite frankly, I could barely sit in the seat due to all of the boxes of part shoved into the vehicle. Again, I held my tongue, at this point.After returning to the dealership with the Jeep, I decided that I would purchase this vehicle. The process of purchasing was pleasant, as dealing with MJ. He was extremely knowledgeable, and made the process rather smooth. I signed for the vehicle and thank Jerome for his help and left with the brand new Jeep Wrangler.This is where things began to go completely wrong, and as a customer feel that this dealership could care less once the sales is made. On Sunday, the Jeep began to have problems. The engine started shutting down while driving. I had to pull over to put the vehicle in park and restart. At this point the Jeep would try to crank over, for about 15 to 30 seconds, like the starter would not engage. This happened a few time until I got the vehicle home. I parked the Jeep, thinking that maybe something was not reading right. The engine light comes on the next day.I started making calls to the Winter Haven dealership to speak to Jerome or John. I continued to make calls all day long with the call center transferring me to them, however, I was never able to get to a voicemail or get anyone on the line. I made about 12 calls that day, even calling the direct lines to leave voicemails. No return call. I drove to the dealership that afternoon, arriving about 5:30pm. I spoke with Clifton Whitaker and Nicholas Cunningham about the problem. I was informed that, even though the service department is open til 7pm they stop working by six. Clifton assured me that they would look at the vehicle first thing in the morning and would call me immediately with what is wrong. Never heard a word from anyone. I had to show up and pull my vehicle from the dealership. John Vanella, proceeds to state to me oh well it happens.This is the attitude and care they show their customers. I would never recommend this business, or level or service to anyone.

I have received nothing but the most courteous and excellent service from this dealership. They are right on top of keeping me informed on anything to do with my vehicle and I highly recommend them any time your vehicle needs service. Thanks guys!

Be very careful in service. Way overpriced. They find a way to add to your total when you pick up the vehicle. Priced similar work at competitive dealer would have been $1200 less. I am wrong for not comparing prices earlier but their tear down price just to determine problem put me at their mercy.

Quick in with appointment and quick out. Great service. Very professional.

Those guys over there at winter haven dodge Chrysler dealership really set an example in very high standards of costumer service. I called in with an issue with my car the gave me an appointment the same day when I arrived the took me right in resolved the issue gave me a ride home picked me back up when finished I usually go to Lakeland we’re the service is horrible but on this day I have found a different dealership to deal with great job and special shout out to Mr.Luis my service representative. Outstanding congratulations service I’ll be back

Great service Department and Susie Pena was the BEST 👍

Just received an Oil Change, but service was good, people were nice, the atmosphere was good. I will go back!

I found the sales staff professional and courteous. They were not pushy but they asked for the deal in an appropriate manner. I have not had occasion to use the service dept. Based on this experience I would be a repeat customer.

Absolute joy to work w/ the team. Matt Reider our salesperson went to bat for us to get what we wanted. Steve,Phil,Gene,and Clint sales mgr team made sure we were approved and Jim the Finance mgr got an outstanding rate and low payment. I am so excited to be a 2020 JEEP Wrangler owner. Thank you for EVERYTHING!!!

I worked a 12 hr night shift and went in when I got off work the next morning to look at a Jeep Cherokee, drove it and decided I wanted it. Luis Alvarez and Dawn Sorrentino took care of everything as quickly as possible so I could get home and get some sleep. They done a awesome job, kudos to you both for the quick and easy process.

Salesman James Henderson was honest, courteous, and made the buying process painless. I felt the deal was fair & highly recommend the dealership. 5🌟

Salesman Keith Miles was very professional and straight forward... I did not have to look for him, he came to me and understood what I was looking for and how I go about doing my shopping... He worked to get me the best deal possible and way better deal than what I had in mind, while being honest and straight forward about the process... The sales manager was also very professional... It has been one of the easiest process Ive had... Thanks to Keith Miles and the finance team of Winter Haven Chrysler Jeep Dodge Ram for helping me get the truck Ive been wanting... Look forward to doing business with your team when Im ready to upgrade to my 3500... 😁...

Everyone was very friendly and helpful! I was able to get assistance to get exactly what I was looking for. The process was seamless I would definitely recommend Winter Haven Dodge/Chrysler

Amazing experience. Very happy with my car Ill definitely buy here again.

I was treated like a VIP and was a fast and friendly experience. Will recommend this dealership for sure ! Great price and great people

Easy dealer. True to their word about pricing. Very happy they had the Jeep Wangler Rubicon we wanted.

Went in for an oil change this morning. Luis was very prompt and courteous. I appreciate being talked to in a language I can understand. (I don’t understand mechanic talk). I had walked over and had breakfast while I waited. By the time I was finished with breakfast my car was ready to be picked up. Thank you Luis!!

On Friday April 30, Service Adviser Luis Peña called me asking me to drop my car off to perform a recall. He told me that he was going to have a rental car while my car was being repaired. My wife dropped the car off and Luis says that hes unable to provide a rental for my wife because the car must be in the shop in order to validate a rental and that he will have one available the next day. I called him asking if I can pick my car back up because I needed my car to go to work. Then he says that he cannot give me my car back because is being worked on. I ask him for a rental since he can validate that the car is being worked on. He said that he was going to call me back and never did. On Monday May 3rd Ive been calling to find out the status of my car and to see if I can get a rental because I still dont have transportation to go to work. To this point I have not received a call or anything and everyone just puts me on hold. I was a customer there for 5 years and this would be the last time I take my car there.

Perfect service. In and out just like it’s suppose to be. I’ll never go to another place for service.

Its always nice to walk in and see Stephanie with a smiling face !!! Always makes it very easy and Im normally in and out pretty quickly for an oil change !!!

The Sales Department Has Always been very forward and flexible with my time schedule and needs with special purchases. Steve Knope Is always vigilant and up to date with any and all of my vehicles purchased through them and never beats around the bush when selling a car. I will be purchasing all of my Dodge Vehicles through them. (Last Purchase: Durango Hellcat)

Awesome experience at this dealer! Very helpful and easy to deal with!

I will always say that this service department is the best. I will continue to take my vehicles there I can rest assure that my vehicles get top of the line treatment. Stephanie I rate her 100 she lets you know how, why and when with your vehicles I recommend her to anyone and everyone

I bought this vehicle from the group of dealers that this dealer belongs to. I bought it used and purchased the Platinum (best) warranty. I took it in for repairs and the ABS is not working, but they said the part will take 3-5 business days to get there. I then found out that the warranty company only pays for rental for actual repair time. Well, most repairs dont take more than a day, but there is often time spent waiting for parts or for the dealer to get to it. Apparently this warranty doesnt cover that, they only cover time it actually takes to do the job. To me this just sounds like a scam by the warranty company... buy a warranty and get a rental for covered repairs! Unless the part is not in stock and there is not a mechanic available to fix it right now!! Then, youre on your own.I like the dealer group overall, so I wont give less than 3 stars, but I think this warranty is a major fail when it comes to rental.

Update. Lack of communication and negligence on behalf of this staff is why I will never return here. My son Drove back to college after the service department failed to check his vehicle and his jeepLocked up on the interstate. It had to be towed to west palm beach dodge jeep ram where it was discovered the noise it was making was the rear differential. Very fortunate my son is alive and that his jeep didn’t roll when it locked up. Not only did Clifton not have the problem diagnosed as promised, he also never called to apologize. We had to have someone find the key to the vehicle for us 5 days later. Very poor service that could have resulted in a much worse outcome. emailing attempts were futile as the 2 email addresses given in emails fromDodge were returned marked “undeliverable”. No - I have not heard from the service manager.

The service was extremely good. They identified other problems that I was not aware of and fixed them all in a very timely fashion. The waiting area was clean and designed to support current guidelines for social distancing. My vehicle was protected with plastic convering on parts that might be exposed to other people. All in all, my experience with Vickie and the support staff was excellent and I continue to use them for service!

We made an appointment last week for general service to be done at 8:30 am the following Monday.I arrived about 8:15 and was greeted at the service desk by the most pleasant and professional service writer Ive ever encountered.Weve always had great service here but what a great experience this was.Everything was completed exactly as it was written on the order and in a very short period of time.Then the same service writer popped in to the lounge and said I was all done.I met her at her desk where she went over everything and I was on my way.We purchased our jeep here and with this kind of service why would we go anywhere else?Thank you to all team members! Great job!Gary Henderson

Service performed as expected . Clifton was very efficient and let me know as soon as repair was completed. I will use WH Dodge again.

Was very happy with the whole process . Clint and Matt were very helpful in answering all my questions. Never felt pressured. Great overall buying experience. I highly recommend Dodge of winter haven

My wife and I inquired about an used truck, but it had been sold. Matt Reider showed us a few cars that we were interested in, and drove me to Lake Wales to pick it up. After some time discussing financial issues he was able to get us approved and we purchased a 2017 Chrysler 300. We had purchased a Sebring in 2007 and received excellent service from Dodge of Winter Haven. This time we received the same if not better service, and Matt was determined to satisfy our needs and he exceeded our expectations. Matt is a wonderful person who treated us with respect, and handled our transaction like a professional. He introduced us to Jim Lawson, for finalizing and signing of the documents. Once again we were treated with the same respect and professionalism from Jim, a good fella to deal with an a Veteran as well. Thank You for your service. So far we are enjoying our car very much and we definitely appreciate everything you did for us. If your Service Department, is as professional as Jim and Matt, I look forward to doing business with you as well. It was a pleasure doing business with you guys. Take Care....

Amazing dealer and excelente people!!! Thanks Phiel

Once again another rude WH Dodge employee.. First was their service department a few years back and now we are in the market for a truck with a budget of 50K and the guy who assisted was rude, never gave his name and just walked away without asking if we can take his card.. he was in all green with a beard.. I really felt like we were taking up his time... I will never go back.. I only go to LAKE WALES DODGE for everything.. we already bought a new car this past year from them and will keep going back for all our DODGE NEEDS... BOOOOO WINTER HAVEN DODGE.. You need to teach customer service to your staff...

The folks at Winter Haven Chrysler were attentive, friendly, concerned and good listeners. At all levels they found ways to make everything work out smoothly.

Made an appointment Sunday to look at new Wrangler. Received message will have gassed up and ready. Drive all the way from Lakeland with these gas prices, told it sold Saturday and had no new Jeep’s. Look at website showing lots of New Jeep’s. Total bait and switch.

Very attentive,timely professional service.

Very courteous and friendly dealership. They met more than my expectations. Vicki and service was very helpful and knowledgeable. I would like to thank the people at Winter Haven Dodge Chrysler Jeep for taking care of my 2019 Ram and getting it back to me in a very timely fashion

We walked into the dealership about a week ago after seeing the Jeep on their website.We were greeted by David Ruiz, and we sat down to attempt to work out a deal trading our 2008 Jeep Wrangler in on this 2017.After throwing some numbers around and not reaching an agreement, we left figuring we would work out a deal once we got back home!I got several texts from David asking if he could continue to work on the deal for us and after a week, he had a package we could work with and today we took possession of the 2017 Jeep Wrangler with all the bells and whistles!Thanks David Ruiz and job well done!

****WARNING****Went in to get a issue resolved on my 2020 gladiator. I installed a brake controller am my vehicle threw a ABS code. Upon research I found a TBS on the issue that states the ABS needs a flash and is covered under warranty. The dealer disagreed with me and wanted me to pay for the ABS flash. I refused to pay for it and left. Thank goodness there are other dealers that know how to read and interpret TBS’s. My issue was resolved by a better dealer. Do not go to Winter Haven Jeep dealership for anything.

Could not fix car. The comment when I left was well it will probably break all the way at some point and then we will be able to fix it!

Service Dept. Did a great job. Luis Pena was friendly and knowledgeable. He explained the packages they had currently for my vehicle and had me on my way in a timely manner. He also made recommendations, but not pushy about iems that needed replacing (air filters)

I highly recommend dealing with josh or nick. Between the both of them i got the car i wanted for a great deal. During the long process of waiting on my bank i never received a rude response or any rude jesters from either josh nor nick. They assisted me in any way that they could and every single step of dealing with the bank. The most honest guys ive dealt with. Thank you josh and nick for helping me with my first real car purchase and making it the best experience.

Steve K and Bill the Business Mgr. were excellent!! We walked in to look and maybe take a ride and left 5 hours later with a beautiful brand new car! Traded in our 2014 Jeep For a 2020 Challenger. They took great care of us and I got the payment I needed for my budget! They worked hard for us to leave with this car! We are so happy and will continue to use them for all our auto needs and service!

This was the most pain free car dealership experience I have ever had. I have bad credit and getting approved was as easy as 123. Like the Terminator....Ill be back!!!

Had vehicle maintenanced, received great customer service, Clifton was responsive and helped with all my service needs. Highly recommended, will visit again.