I will just start by saying that I’ve been shopping at MAC for YEARS now, but yesterday was my LAST time! I had to return 2 small/cheap items due to the first one being not my shade& the second one I just did not after all like the color of the gloss which I had purchased only 2days prior! I walk up very politely “hello” I have a return she immediately turned her nose up at me& said is this from a “makeover” I’m like excuse me she asked 2 more times almost embarrassing me!! I was extremely offended because my very first response was “NO”. She should have took my word& just did my return nothing was open& she checked both with her nose turned up at me! I was there 10/15/[email protected]. I will never shop there again thanks to that sales rep EXTREMELY UNPROFESSIONAL

I was extremely disappointed with the end result of how my face came out. I specifically told the young lady that was doing my face how I wanted it done. She did the total opposite. I asked for a natural look and she barely used any foundation or concealer on my face. I ended up having to do my own make up for the concert I was attending.

I LOVE the mac in macys I know every single mac girl and boy at the counter and they know me! The customer service is superb. I usually always greeted and helped right away and find what I want. Im usually in and out no matter how busy it is.

Ive had several interviews at this Mac location & the manager (who will remain nameless) has given me the run around for THREE years. Very unprofessional. My dream used to be to be a Mac girl till I got offered employment at higher end brands. Also some of the artists that are employed there CANNOT do makeup. Their work looks a mess. Yet I got the runaround & blatantly LIED to and my work is phenomenal. They have gots to do better

Very good service the staff is very professional and courteous