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Sweet Illusion Bridal & Tux
The Douglas Design District, 1325 E Douglas Ave, Wichita, KS 67211, United States
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Sweet Illusion Bridal & Tux
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Sy
Review №1

Oh my! I have so many things I could say about this store! To start off, I had the best help from Ashlyn the consultant for not only my dress but also my bridesmaid dresses. Then, when we had to reschedule they were more than ready to accommodate. After that we moved states and everyone worked with me so great to come in so close to the date and getting fitted as well as figuring out LAST MINUTE finding a new bridesmaid dress and altering it like 3 days before the wedding!! Such an amazing group of ladies at this place and I am so thankful for everything they provided for us. Would highly recommend this beautiful shop!

Au
Review №2

Fantastic experience, I cant say enough good things about this place!! I had 2 weeks before my wedding, and the ladies at Sweet Illusion did everything to make my day perfect!First, Victoria moved up my appointment time to allow me to come in earlier, and worked hard to find a dress in my size and price range, I never felt pressured to buy anything I couldnt afford. I never felt hurried or embarrassed to be dress shopping at the last minute, which unfortunately I had experienced at other wedding dress shops.Victoria was also excellent at listening to what type of dress I had in mind, and helped me find the perfect dress that fit my vision, plus was on sale!It needed small alterations, and Patty was able to get the alternations done perfectly in a few days!!Beautiful store, friendly people, gorgeous dresses!!!

El
Review №3

I found my wedding dress here and love it! All of the staff were super helpful and attentive to my wants in a dress. Alterations are done in house as well and were right the first time. I highly recommend Sweet Illusions!

Ka
Review №4

Found my perfect dress! They Ordered it in the color I wanted and I absolutely loveddd how sweet the ladies are! My seamstress was absolutely amazing in making sure my dress fit perfect! ☺️

Wh
Review №5

I am so glad I went with Sweet Illusions! Ashlyn was so sweet and helpful and the dress I chose was one she picked out for me. Patty talked me through a panic attack when I thought my dress wouldnt be done in time. She answered all my questions, was so nice and outgoing, and made all the alterations and adjustments I asked for! So excited for my wedding this Saturday!

Am
Review №6

This place are Amazing. They have so many different designs Dresses. Staffs are friendly and did there amazing job to make me feel comfortable while trying on my Wedding dresses. Ive tried Wedding everywhere no where can beat the wedding dresses in here. LOVE THEM!!! RECOMMENDED!!!

Al
Review №7

Haven was so much help from day one. I came unsure of what I wanted and she helped me find exactly what I wanted in my wedding dress. Everyone has been so kind and helpful and has ensured everything is perfect for my big day! The in-house alterations were amazing!!

Ba
Review №8

The ladies here are so sweet and helpful. They helped me find the perfect wedding dress. The alterations are perfect and they got them done really quick. I would 100% recommend buying a dress here!!

Es
Review №9

Great girls to work with! Would recommend shopping here for any type of dress. Especially wedding gowns 😍

Ja
Review №10

There is no better place in Wichita to buy a dress. I’m so grateful for all the ladies who helped me find my wedding dress.

Pe
Review №11

Went last October with my daughter to look for her wedding dress for her May wedding! The ladies were very attentive, helped her try on multiple dresses! She found the perfect dress!! They also did all the alterations! We even rented tuxes as well, very pleased with the service! Thank you ladies for helping us out and being so patient! Highly recommend them!

Di
Review №12

Ashlynn & her team aided in an amazing experience. I went to a few other bridal shops before I came here and sweet illusion was not only welcoming but very knowledgeable and helped me find the dress! I recommend them over any bridal shop in the wichita metro area!

Ky
Review №13

I absolutely loved shopping for my wedding dress here. The girls are just so fun, and so uplifting. Definitely one of the best places in Wichita to go dress shopping.

D
Review №14

So helpful and found the perfect dress in such a short time. Thank you so much!

La
Review №15

I love love love this place! After trying 5+ bridal stores all over the state, I was getting defeated until I tried Sweet Illusion! They were able to show me dresses exactly what I had in mind and I was able to find the dress of my dreams!! Also, the staff is super

So
Review №16

Best place to buy wedding dresses.I also bought a dres for my niece and is perfect for a flower girl

Ch
Review №17

Her dad brought our daughter here to pick a prom dress after looking for other places and from the beginning her dad and Hannah both told me how much they have enjoyed being here. The prices are worth it and the work and alterations they have done to make Hannah’s face light up with confidence is priceless. I would recommend Sweet illusions for future purchases for the other 3 of my girls as well as friends who are looking for a great staff and comfortable environment to be at. Thank you for making our daughter’s eyes shine.

Am
Review №18

They were kind, reasonable and just plain awesome! They literally had my dream dress!

Wh
Review №19

Haven is truly amazing! She helped with everything. The best customer service! Make sure to ask for her!

He
Review №20

I am in love with my dress and loved the service I received! I will recommend to anyone!! ❤️❤️

La
Review №21

Haven did a great job helping me find my dress. She was super patient and kind! Would definitely recommend finding your dress here! Lots of options in all kinds of price ranges!

Ta
Review №22

Highly recommend this place!! They were so helpful and knew exactly what I was looking for! Made the whole experience easy and fun!

Ha
Review №23

I would highly recommend visiting this place! I looked a few other places for a prom dress, but this place just felt different when I walked in. The staff were very friendly and helpful when I was trying on dresses. I ended up with the perfect dress for me and they even altered it for me in a few days notice. It was an overall great experience! :)

Mi
Review №24

Such a great experience helping my little sister find her wedding dress, even in the midst of Covid.Great selection and wonderfully helpful staff. Cool boutique and relaxing environment.Highly recommend.

Lo
Review №25

Haven and Ashlyn are amazing!!!!! So sweet and so accommodating! From my very first appointment to the last details. My dress is absolutely perfect!

Al
Review №26

I had the absolute best experience with the most amazing girls at Sweet Illusion!!! If I could give more than 5 stars, I completely would. Highly recommend!

Eu
Review №27

Great customer service. Friendly and helpful from the very beginning.

Ka
Review №28

From quality and variety to expertise and ease, Sweet Illusion was top-notch. What could have been stressful was really quite fun. We will definitely return here the next time we need formal wear. Thank you, Ashlyn, for your patience and help.

An
Review №29

My experience at Sweet Illusions was AMAZING! The staff is fantastic and are so attentive to every detail. My dress is exactly what I’ve dreamed of and couldn’t imagine buying it at a more perfect place!

Pa
Review №30

Sweet Illusions was amazing! Their selection was huge and we found the perfect dress for my little sisters junior prom. The staff was so sweet and helpful. We will definitely be back! Thanks Sweet Illusions!

Le
Review №31

I havent had very good experiences with other dress shops ive been to but as soon as I walked into sweet illusions they were very enthusiastic, and respectful. Their big dressing rooms and great lighting made it easier to pick the perfect dress! Taylor was very helpful on helping me and giving me professional pointers along with a big thanks to Lucy who did a great job with alterations!

Ca
Review №32

They were so kind in helping me find my dream dress! And made sure it fit exactly how I wanted!!!

Mi
Review №33

Friendly and courteous staff very informative and helpfulAshlynn I believe was the person who helped us

Lu
Review №34

Highly recommend!! Patti and Haven and been helpful the entire process! Even with my alterations they ensured that everything was perfect!

Ky
Review №35

We loved this store! We came in, they were so friendly, and they found our bride the dress! We would highly recommend this store!

Am
Review №36

We stopped in and was greeted with very friendly service. We did not have an appointment but was welcomed in anyways. Karlee was helped with fast friendly service. She said yes to her Jr. Prom Dress here at Sweet Illusion!! Thank you!!

Ca
Review №37

Great listeners and offered very good and honest input! Great quality dresses compared to other stores for sure. Hope to get my next prom dress here!❤️

To
Review №38

Wonderful selection, fair prices, wonderful and quick seamstress, amazing customer service, and the most comfortable place with LOTS of room to look and try on!! We will definitely be back!!

Sc
Review №39

Wonderful experience! Ashlyn was so patient and helpful. She made experience low pressure and so much fun! She found the perfect prom dress!

Ke
Review №40

I found the perfect dress at Sweet Illusion! Ashlyn was very helpful with picking dresses and trying them on. She let me try on as many veils and tiaras as i wanted! Overall a great experience!

Ma
Review №41

I loved it here because it was a great environment to be in. The staff was amazing and they were so nice. Ill come back for sure. Great work and thank you.

Da
Review №42

We used these guys for our wedding and they were great! Very professional and knowledgeable! The store was upscale and had lots of variety. The setup was awesome too. Tons of room to try everything on. It wasn’t all cramped up like the other shops in Wichita. The staff and owner were super nice and super helpful. The shop had way more to choose from than all the other bridal stores in town. Better prices as well. Save yourself some time and shop here first!!

Je
Review №43

Sweet illusions has tons of variety of dresses to choose from, I had difficulty choosing a dress because I fell in love with so many. They worked with my schedule traveling from out of town to get alterations complete!

El
Review №44

I found my dress almost immediately! The girls who helped me were so kind, so helpful, and totally ready to hype me up!! Also, loved the Christian music playing in the background!!

Em
Review №45

Such a wonderful experience!! Great and friendly staff. I was in, found the perfect dress, and left very happy :)))

Vi
Review №46

Amazing place, my dress was amazing!

Ke
Review №47

After going to 2 other places to try on dresses in Wichita and having.. “less than wonderful” experiences, Sweet Illusion was a breath of fresh air! They were awesome to work with, and the dress experience was much more intimate than some of the other places. I tried on 30 dresses that day and I loved one... that’s it. Also, the alterations cost was just as affordable as taking it somewhere else, and I trusted them with my dress since that’s where I came from. Definitely check them out ❤️

Wh
Review №48

Easy going and fun staff to work with. Made everything from finding, purchasing and alterations a breeze. Highly recommend

Ka
Review №49

Great experience! Hayden was awesome! All the girls worked hard to make sure they could get what I needed in time for my big day. So glad I made the trip to find my perfect dress!

Se
Review №50

From the time we walked in, to the time we dropped off our tuxedos, it was a great experience. The staff was polite, creative, knowledgeable and helped with suggestions where we fell short. Honestly this was one of the best experiences Ive had from a customer service standpoint in a long time. Highly recommended! Thanks again Sweet Illusions!

Je
Review №51

Wonderful staff! Not only did I find my wedding dress there but they also added the most beautiful sleeves onto it and made my dream wedding dress come to life! They have the best staff. Everyone was so kind and helpful that it made the whole wedding dress experience just wonderful!

Lo
Review №52

My daughter and I had a wonderful experience finding a beautiful gown for my daughter’s wedding. Our sales person was not pushy, let my daughter try on at her own pace and was knowledgeable about the gowns and styles. One reason we chose this place was that people complained on here about “having to” wear masks. We took this to mean that Sweet Illusions cares about its customers and it’s employees and we were happy to know that my daughter could look and try on in safety. Their rules are easy and made to give the customer the best experience and they did exactly that. I would highly recommend this place and am excited for my daughter to wear this beautiful gown on her wedding day.

Ma
Review №53

Just bought my prom dress from here and it’s amazing!!! Love the staff they have a great selection.

Ch
Review №54

Patricia Haas and her staff are truly amazing! Excellent customer service and I will definitely refer others, they are a blessing! Thank you!!

Ji
Review №55

The service is excellent and always provides for the customer. 10/10 would definitely recommend

Ke
Review №56

I was shown this place by a friend and they definitely pointed me in the right direction. Tuxedo selection was better than places around and prices were reasonable. Customer service was awesome and they were very accommodating for my party. Will contouring recommend to other friends.

Le
Review №57

These ladies do a great job of listening to what you want and making it a reality. They aren’t pushy at all and made me feel very comfortable during my dress finding and alteration appointments!

Ka
Review №58

Patty is the sweetest most nice person ever!!! She was so helpful when I came in and got my wedding dress!! Definitely recommend everyone to come shop here!❤️

Da
Review №59

Prom dress shopping with sweet illusion was easy, enjoyable and very fun. They had a great selection and very helpful employees.

Ch
Review №60

We came for our first prom shopping experience and everyone was super helpful and they had an awesome selection. Thank you!!

Ja
Review №61

Said yes to my dress here! I loved my experience here! She was so patient and helpful!

Ki
Review №62

I wish I could give 0 stars. The owner of this establishment is beyond rude and unprofessional. After a mask issue yesterday she called and asked me to come get my dress and agree to wear a mask in her building, after agreeing to comply she then decided that I should be emailed my invoice for alterations and pick up curbside without trying on my dress. I am getting married in 2 weeks and she is refusing to give me my dress and thinks this is a timely manner for a bride to receive her dress. Patty is rude, confrontational and very obviously lacks customer service and is less than ready to accommodate brides in these times. I will spread the word of this awful business and professionalism. If you cannot handle difficult customers with professionalism then dont be a business owner.

Ka
Review №63

Best dresses in town... the team of ladies are amazing..

Ka
Review №64

Wonderful staff, very helpful and made this experience amazing! They helped my find my dream dress! Patty is such a wonderful consultant

Lo
Review №65

Everyone at Sweet Illusions was very helpful, kind, and proficient with every step of the process leading up to our wedding day!

Mi
Review №66

I had THE MOST AMAZING experience at Sweet Illusion Bridal & Tux! My consultant was very honest and upfront with the whole process! My appointment was an hour long and she spent every second completely focused on helping find my dream dress (which I DID)! I got to look through every dress they have and pick the ones I wanted to try on! I’ve been to every bridal store in Wichita (I’m picky) and nobody matched the costumer service I got at Sweet Illusion! I will hands down let everyone know this THE PLACE to go!

Ma
Review №67

The first dress Patty picked out for me to try on was the one I fell in love with. I tried others on but I originally described my dream wedding dress and described the fit I wanted all down to the material. Patty nailed it and shes super knowledgeable with designers and giving the best customer service!

To
Review №68

Top Notch!! Went to several dress shops in town before I mer Pattie and her team. She saw my vision, made it come to life and even saved me a few dollars. Highly recommend this is the special shop I needed on my special day!!

Ca
Review №69

Great staff to assist us with picking out the perfect prom dress!

Br
Review №70

Wonderful and easy to work with! Would definitely recommend.

Pe
Review №71

Stay very pleasant and helpful! Beautiful selection!

Je
Review №72

I was scrolling through the reviews and noticed a bad review about the customer service and I just don’t believe that is true! I was going to do a walk-in appointment but decided to call to see if I could to which I was informed they are by appointment only but they could fit me in the same day just a little later in the day! I called some other bridal stores and they were the exact same way and Dress Gallery told me that if I wanted to schedule an appointment on a Saturday that my budget would have to be $1200 or higher which is ridiculous!! Sweet Illusion is the best place in town with the best prices and both of the girls there were super sweet!

El
Review №73

So so helpful, not pushy, and with great prices. I Was shopping for my wedding dress and love the one I found. I am so excited to keep working with them when it comes time for alterations. 1 and done kind of store. Won’t need to go anywhere else 😍When making bridal appointments, make sure and make one here.ps. Thankful they require masks so we were able to come shop there. Being a healthcare provider I appreciate them keeping it safe and following guidelines.

Da
Review №74

I had a dress fitting schedule for July 18th @ 130. Of course, this is during the mandated use of masks in public spaces. However, I explained to them I had medical reasons to not wear one. Then they had the audacity to ask me for a doctors note, which is totally against the law! I was baffled! Not to mention, not one person on the 3 different phone calls made to the establishment did they EVER tell me that they wont serve you workout a mask! And the last thing you do to a person whose been held hostage and muzzled in the process, is to ask for a doctors note! They have been reported to the Dept of Justice.

Co
Review №75

Sweet Illusions is simply amazing! The ladies at Sweet Illusions helped me find the perfect dress during COVID and made sure everything was perfect before I took my dress home!

Ja
Review №76

Tuxedos where great! Friendly and knowledgeable staff. Will recommend.

Ar
Review №77

I drove 4 hours to come to the place with very high hopes- which were completely achieved! The ladies were very kind when we first got there! They explained how the racks were arranged & explained the process! They allowed me more dresses in the room than any other place! My stylist, Hayley, was amazing! She asked me if I wanted to do the “getting into the dress” on my own or if I wanted assistance. She was very personable & made me feel very comfortable. She was very informative & straightforward about details, pricing & ordering info we asked about! Although I didn’t purchase my dress here (because I’m from out of state), I would definitely go back there & recommend this place to others! :)

Al
Review №78

Love this place! The ladies are so friendly and will find you a beautiful dress for your big day! Cant recommend this place enough!

Ke
Review №79

The team helped me find the perfect dress and get it altered with a timeline of less than one month.

Cr
Review №80

Super great service! Go here 1st!

An
Review №81

I came here to buy a bridesmaid dress and it was exceptional! Patty answered all my questions and the girls that helped me made sure of all my options and knew my style. Ill definitely recommend this place to people and shop for future dresses here!Great customer service!

Da
Review №82

The ladies working here are so very nice and knowledgeable. The dress i got from here was absolutely beautiful.

Ch
Review №83

Randomly stopped in here looking for groomsmen and bridesmaid attire and WOW! The owners were super friendly and helpful with pointing me in the right direction. The selection was awesome. The owner even altered the dresses we bought there and did an awesome job. I would highly recommend to friends and family. Great family owned shop that deserves lots of business.

Mi
Review №84

I went into a couple of different bridal shops and did not really like anything that I found. I found this boutique online and decided to see if they had the perfect dress for me. I love my dress! I had a great experience with the staff in the store. They were so helpful and made me feel special about choosing the right dress for me! I highly recommend this store! Thanks so much for all of your help and patience with me while I picked out my perfect dress!

Ri
Review №85

Found the dress of my dreams!!

An
Review №86

I definitely wish I would have gone to this store first while prom shopping! They have a wide variety of styles while still keeping the prices low and budget-friendly, both with formal dresses and wedding dresses. Amazing staff, all were very helpful, and their alteration prices are good as well! Will definitely be coming back next year :)

Ja
Review №87

Great prices and selection for Tuxedos. I support local business and will definitely recommend!

Ja
Review №88

Great service and beautiful prom dresses.

Gw
Review №89

Most rude employees I have ever seen. The store had no customers and 3 women working and yet would not give us a few minutes. We were told we had to make an appointment. We explained that we only wanted to look a few minutes since we were here and we could make an appointment and come back. We were told no bridal shops let you shop without an appointment. We explained that we had already been to several without an appointment. They acted like they were superior to us. Talked down to us. I will tell everyone how horrible these people are. We left. Went to another bridal shop where some customers there also said they had heard they were terrible and had no plans to go there. The next day we walked in Dress Gallery and actually bought a wedding dress without an appointment. Worst CUSTOMER service I have ever seen. The problem is it will never change because they dont get it. Ignorant as to how to speak to people.

Je
Review №90

I was introduced to this gem by a friend last year. It was my daughter’s first homecoming and we had struggled to find that perfect dress she wanted. When we walked into the boutique we were immediately greeted with such enthusiasm to help us. My daughter described what she wanted and they provided it all with the first dress handed to her. So many beautiful dresses in there no way could she have stopped at one, so she had some fun and tried on other pieces “Just in case”. It was THEE best dress experience I could have had with my daughter. (Tears were shed) Patty and her girls made it so memorable so I couldn’t just stop at ONE visit. We go in for everyday wear, and have had 2 more homecomings with the same experience, nothing short of AMAZING. I referred my struggling soon to be bride best friend to just run with me and look at dresses for the picky bridesmaids. We walked in and 30 minutes later had dresses for all the bridesmaids with such different taste and they loved them! I recently went in for an adult prom dress coming up soon, Patty knew what would look beautiful on me and knew exactly what to pull. I fell in love with the first dress handed to me just as my daughter did. This shop without a doubt fully acknowledges and considers every customers wants, needs, and total over all vision and NAILS it every time. Alterations have been beyond expectations and done quickly. Our experiences will continue to be with Patty and her girls for years to come. More homecomings, Proms, and a wedding! Thank you Patty and your wonderful crew, for making it an experience to be had every time!

Ma
Review №91

I was so excited when I came in today with my mother to look for dresses for a wedding; store was busy, so we started looking around ourselves. About 20 minutes into our search, which was becoming very productive, we literally had the dresses taken out of our hands and told to leave. We were told we had to have an appointment scheduled to come in and look with a bridal consultation, and we were not allowed to look on our own. I had bought my daughters prom dress at this store last year, and was really ready to buy here again. This was the only day the store was open that I was off work. I looked this store up on Facebook and on google before we went - I didnt see where it ever said we had to have an appointment...also, why have a come on in sign at your entrance if people are not allowed to come in and look?! Very disappointed, guess we will be shopping elsewhere from now on.

Ma
Review №92

The Sweet Illusion staff is so professional and great to work with! They really make your experience about you and not about selling their most expensive dress! They are always so willing to help and provide answers to any questions you may have! I am so glad I went through them to find my perfect wedding dress! I highly recommend them to anyone!

Re
Review №93

Sweet Illusions helped make my special day perfect with the perfect dress. I was not the most organized bride and Patty and her crew were so helpful and patient. I was told on my wedding day that I looked like a for real Disney princess and I truly felt like one. Thank you, Patty!

Dd
Review №94

Great customer service. Gorgeous dresses.

An
Review №95

Everyone is so friendly and helpful!!

Ca
Review №96

A truly fantastic, personalized experience. The owner, Patty, is attentive, kind, knowledgeable, and friendly. I’d recommend this to anyone in the greater Wichita area looking for formal wear.

Ai
Review №97

Wonderful people and atmosphere! Bought my wedding dress here and needed it altered quickly. They got it done well before I need it and gave me one less thing to worry about :)

Ju
Review №98

I was so impressed by my experience with Sweet Illusions! The staff was professional, personable, and oh so helpful! My appointment was yesterday, and today I received a handwritten thank you note from them wishing me good luck on my wedding day! I would highly recommend Sweet Illusions!

Ri
Review №99

The ladies were so kind and friendly. Helped us find a sweet dress for a daddy daughter dance. We came in WAY under budget. We will definitely be back.

Jo
Review №100

My daughter came to try dresses for her approaching wedding. Tried on dresses over the next 90 minutes only to rudely be told her time was up and she needed to stop. Too bad for you that you lost a cash sale, and maybe dress sales for the entire wedding. Poor communication and customer service

Information
100 Photos
100 Comments
4.3 Rating
  • Address:The Douglas Design District, 1325 E Douglas Ave, Wichita, KS 67211, United States
  • Site:http://sweetillusion.biz/
  • Phone:+1 316-260-9099
Categories
  • Bridal shop
  • Clothing alteration service
  • Dress store
  • Formal wear store
  • Tuxedo shop
  • Wedding store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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