Dealt with this shop via email and a kind man named Rich. Answered all my questions and I ended up buying 3 models for a great price. He even two day shipped them to me. Highly recommend.

Went in to browse because I love trains. I wanted to purchase a train book. However, the owner was inconsiderate, unwelcoming, unprofessional and culturally insensitive.. I did nothing to offend him and his behavior was boorish, bad and absolutely and completely unacceptable. All I wanted to do is purchase a book, but he said not for sale as its for reference. He was about to kick me out.