user
Audi Westmont Service Center
276 E Ogden Ave STE A, Westmont, IL 60559, United States
Appearance
Audi Westmont Service Center
Comments
Jo
Review №1

This place and people were so professional, prompt and polite. Peter was so nice to me knowing my situation and circumstance that he went above and beyond within reason to accommodate me.

Da
Review №2

If you come to addi Westmont I advise you to ask for Sam hes very professional nice and kind he get you in and out and hes good at what he does he will not let you down i am very satisfied with my Buick enclave he has put me in thank you Sam may you b blessed

Ma
Review №3

Great service at Audi Westmont, Ive been to every Audi dealer in the Chicagoland and Westmont is certainly a notch above the rest. Still a dealer, so always be aware of your recommenced repairs/services, but Ive only had good/honest experiences here.

St
Review №4

As a new Audi owner, I highly suggest anyone considering buying one, to reconsider. You may never know the result of this decision, but I assure you that it will save you money and stress.I purchased my Audi with just under 50,000 miles. Upon taking it in for service at the Audi of Westmont, I was greeted with a service report indicating several critical repairs as necessary. The entire timing assembly was leaking oil, and needed to be repaired. Just short of $5,000 for the repair. Upon investigating, I found that my vehicle was covered from a class action settlement, for the timing chain repair. But I was not told this by any of the service advisors. And upon mentioning it to them, I was told that I had to wait for the timing chain to FAIL, before it would be covered by the extended warranty.So despite their own service report indicating it as being in critical need of repair, they refused to honor the settlement and chose to have a new customer be forced to drive in an unsafe vehicle.I have owned various vehicles over the years, and never felt so insulted and unwanted by a dealership, and manufacturer.

Ma
Review №5

Prompt service, friendly staff, and the work was completed in a timely manner. My car was washed and vacuumed when I picked it up. Excellent communication with my Service Consultant Andrew Digregorio. Top Notch!

Na
Review №6

Awesome service!

Ke
Review №7

Great service agent, good convo. Would rate 5 stars but car wasnt vacuumed or washed after servicing. For the price it is to service these vehicles I would expect a light wash.

Le
Review №8

Great place.

St
Review №9

I just had a windshield on my 2019 A6 replaced at Audi-Westmont, and the service and quality were outstanding. I have purchased 12 Audis from Audi-Westmont over the last 18 years, and the Sales and Service there have always been exceptional. We live in Oswego, so its not a short ride; but its worth when you deal with the people at Audi-Westmont.I would especially like to thank Andy DiGregorio for his great help with the service and the loaner.

To
Review №10

Audi Westmont ALWAYS does a great job. There are honest, caring and professional.

Su
Review №11

Great interactions, positive and helpful timing and options.

J
Review №12

Audi of Westmont. You have a nice store. Clean and friendly service. I didnt buy anything, cost is to much for me.. I really like the Q7. $ 75,000.

Al
Review №13

Great food, really great service, friendly people. What else could you want. Go.

Ti
Review №14

Another bad experience at this service center. Only two people checking cars in, while five others walked around and joked and talked to each other and did nothing. Then when it was my turn they told me they couldn’t take my car in today even though I have an appt. I wish I hadn’t purchased the service contract through Audi. A lesson for my next car purchase, which certainly won’t be an audi.

Da
Review №15

Professional, thorough, flexible scheduling & accommodating.

Lu
Review №16

I stop by for a recall on my 2018 Q5, I wait one hr and the car was done. Nice job

An
Review №17

Excellent customer service

St
Review №18

My vehicle had an extended warranty for the timing belt. This service center reported it was in critical need of repair. But they would not accept the warranty until the timing belt fails. They are forcing me to drive in a dangerous vehicle.

S.
Review №19

Good services

Cl
Review №20

Heart faced

Information
34 Photos
20 Comments
3.5 Rating
  • Address:276 E Ogden Ave STE A, Westmont, IL 60559, United States
  • Site:http://audiwestmont.com/service/index.htm?&utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
  • Phone:+1 630-246-6156
Categories
  • Auto body shop
  • Auto air conditioning service
  • Car repair and maintenance
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–4PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Similar organizations