The people who work here are nice and try to be professional but are insincere and dont follow through. Since were in a time when the supply chain is broken, I didnt expect them to have the parts I needed to service my laptop handy. I expected to have to wait. Instead of telling me the truth, the store told me theyd have the part in a week and would call me when it came in. Since no one called, I called them on day 8 and was told the delivery was going to be 3 days late. Five days later I called them and they just got a shipment, theyll go through it and call me to if it came in. Again no one called. When I went into the store 2 days later, I was told they were surprised it hadnt come in yet and will call the supplier to find out what was happening and promised again to call me by end of day. Of course, no one called. This is no way to do business. I decided to go to another repair place and asked them to order the parts. They told me that not only did I not need to leave a deposit, theyd have the parts in 3 days, guaranteed or theyd give us a 25% discount. Thats what I call good customer service.

DO NOT trust their reps with product/service knowledge!I walked in the store with a 1st gen IPAD to get fixed as it would not turn on. The rep kindly told me they didnt have the cables to test the problem, because its such an old iPad. However, he started to cross-sell me their affiliated insurance plan through Asurion. I was all ears.He explained to me that I could simply sign up for the plan for $24.99 a month, and wait 30 days, file a claim, and I would get it fixed under the asurion insurance plan or have them replace of a similar model.He then told me that not only would it cover my iPad, but ANY electronics within the household! I was absolutely intrigued. (This is where things start to go wrong)I specifically asked him, ANYTHING for only $25 a month!? That sounds way too good to be true. He goes, yeah, your gaming consoles, pcs, phones, tvs, etc he explained.I then told him, what about cameras? I am a videographer and I have 2 cameras that dont work right now or turn on. He simply said YEAH THATS COVERED TOOI asked, are you sure? Multiple times, he said YES.I then asked him, hey I got a drone that I crashed, would asurion cover that too? HE SAYS YES!Well then, sign me up I said, and he did. (They get an affiliate commission for this, as they should, it was a nice cross/up sell)4 months goes by now, I am $100 into my membership. I finally created an online account and started to proceed with my camera and drone claims the rep said would be covered.HOWEVER, asurion tells me CAMERAS AND DRONES ARE NOT COVERED.Thanks a lot, I wasted $100 and my time because this rep was completely misinformed and LIED about what asurion covers and does not cover in order to get a sale. Will never ever come to this store ever again and I dont recommend you should as well.**UPDATE** To make matters worse, I have contacted asurion 5 different times on 5 different days to cancel my service, they simply wont do it and are making me jump through so many hoops to try and cancel it, til this day, I am STILL not able to cancel it!

Awesome job always!Car service appointment and the nice lady fixing my phone helped me file a claim online due to my mistake. The fix was less than 30 mins and she was super nice 👍

Charged $50 to assist my sister to transfer contacts from old phone to new 5G.RIDICULOUS COST, took the young man 10min. People in the back instructed him what to charge. $20 would of been more appropriate and fair. Store was NOT busy. Just us as a customer. People in the back were out of their mind.

They fixed my sons phone, but it took two days because there was only one person working. Otherwise they did a great job.

Brought my phone here to replace a cracked screen, got that replaced, but then it wouldnt read my sim card properly anymore. better off just send the phone directly to ss. Came back to the store but they told me none can do, unless 80 dollars extra.

Update your hours. Sucks driving all the way to the store to find its closed on Sunday and Monday.

Love it and goid job there.

Quick, affordable, & convenient. They did a good job on my phone when several other places had given me much higher estimates on price and time. Will return if I require their assistance in the future.

Refered by Samsung to repair a broken charging port under warranty, was in and out in 3 hours, dropped off phone and came back to a working phone.

Ive been in twice, and both times the staff has been courteous, helpful, and efficient. When you need your phone fixed, I would recommend giving them a call. They can confirm price and parts availability before you go.

Very friendly knowledgeable service. They have a great turnaround time. Super friendly service.

Ricky was extremely helpful and went the extra mile to find the part we needed to get the repair under warranty. His help and assistance was very appreciated

Dudes in shop were cool same day repairSamsung galaxy s20+

Came in to have the screen replaced, and in the process they swapped out other device hardware. When I received the repaired phone, the phone was overheating -- which was a new phenomenon.Later they did some additional battery testing (suggested that the battery was in good health), factory reset the phone, insisting that overheating was likely the result of a software issue, however, agreed to replace the battery if the heating was not resolved after the factory reset.The overheating issue continued past the factory reset, I was able to return to the store and demonstrate as such, and they agreed to use the warranty to replace the battery. Im excited to share that the phone no longer overheats.All of this is to say that they have a process that they have to follow, and if you agree to go by that process, they will honor the warranty. You should not be deterred to complete the process if you think that you are encountering hardware related issues.Otherwise friendly people, and my phone now works good as new.

Only one computer in the front, makes a queue occur

Jason and rocky were extremely helpful and quick, I came in 30 min prior to closing and was helped without feeling as being a last minute burdenThey had everything ready and done by 6:15, and their work spoke for itself.

Hey guys, thanks for denying me service and telling me I needed to call Google. You are single handedly responsible for me cancelling my service with Verizon. Needless to say, when I told Google this store told me to call Google instead of taking my Pixel in for same day repair they werent happy. Keep up the great work, guys!

Very informative, great customer service

I went to fix my phone. Unfortunately, I met with Bob and he was so rude. I went to another store to fix my phone.

It is 6:13pm on Thursday 9/19 and it states close at 7pm. Door locked and nobody here before closing with no sign.

The best spot to go to to get your electronics fixed. Michael is the best there is not enough words to describe his professionalism, good energy, and his ability to fix your problems promptly

Wow, what a great experience. Best repair service @ any price, but I dont see how it could improve. S8 Plus replacement glass back. Phone looks pristine. Tech super helpful & knowledgeable beyond my expectations.

I would give zero stars but that is not an option. WHY DOES THIS BUSINESS REQUIRE PEOPLE TO PROVIDE PASSWORDS FOR PERSONAL DEVICES?While attempting to get my phone screen repaired through an Asurion claim I found numerous problematic issues arise with this business.1) phone repairs require a minimum of 2 hrs and in many cases can require overnight stay (While in store a customer who drove over an hr for repair was told to come back tomorrow to pickup the phone despite calling first to confirm stock and time the repair would take.) I was told to bring my phone in early in the day to ensure it was completed today and when trying to come in at 5p (2 hrs before close) they denied me service.2) Store Manager requires a diagnostic despite this issue being a hardware swap for the screen. (Documentation on why this is done is included below)Neither the insurance nor this company has any reference information as to the process they take, why they require it or the security parameters taken on their computer to secure my private information. This store is ripe for data intrusions and cyber security issues. There are no protections for customers in place to avoid IF their system is compromised.This is HIGHLY concerning!!!I have CONFIRMED with Asurion they do NOT suggest this is to be done.Samsung also does not require this to be done per Samsung.3) Manager confused the S9 with S10 which is concerning since this is a new-ish phone it was not identified properly4) Billing BOTH Samsung and Asurion (per manager) for repairs!!! (IM PRETTY SURE THAT INDICATES INSURANCE FRAUD🤔).

Theyre always so professional, qualified, friendly and so quick to fix what you need. I would highly suggest them for your computer or whatever electronics need repair they are the best!!!!

Great service friendly and accommodating staff. They can fix all smart devices. Definitely the best option out there!

Fix my iPhone camera real fast and at a reasonable price. Would return to this location for all my phone/tablet repair needs.

Newer phone would not get updates. They solved the problem.Thank you for your help. It fixed the problem.UpdateIf you are going to change hours, why not let customers know. I drove a considerable distance. Web site says open 10am. Been waiting..it is 11:45 and not open.

DO NOT COME HERE, I had them clean out my ps4Then they called me and said it needs this said ok sure do it they said it was working fine I got home they factory reset it without my permission it cost 250 for a clean up THIS PLACE SUCKS

A very honest shop with excellent service.I came in with charging problems for my iPhone and asked the shop about replacing my charging port. They took a look and cleaned out the charging port and it worked like new!Could have easily just replaced my port. I’m surprised by the honesty of this shop!

Fast fix thx again!!

Joe is a genius. He fixed a 15 year old hard drive array of mine at the component level that NOBODY would dare touch. Saved my life, and some critical data. This man is the best at what he does and those of us who live in Los Angeles are so lucky he is a local.

I came here for a front-screen replacement warranty for my Galaxy S9 Plus and I have to say that my experience was awesome. The technician who was helping me was very friendly, knowledgeable, and super helpful. Timely service as well, I add. In just 2 hours, my S9 Plus came out with a brand new screen like day one and all functions worked normally. Also, I purchased the Liquid Glass screen protection from them and I have to say it really works, all smudges and fingerprints are instantly gone with a light wipe using my microfiber cloth.

Kindness, helpful, trustworthy, got the job done right on time like the told us. For a 3rd of the price of my warranty and extra insurance.They replaced the back of my S10+.

Had multiple problems with a charging port and battery. Took it to the ubreakifix in orange and they were clueless. Went here and they replaced both under warranty. So far so good, very happy with the service!!

Nice clean place. They were quick to figure out what could be done with my Samsung phone and when they didnt have the components in stock they called around to see which other store we could go to to get my phone fixed. Would definitely return if I have any more issues with my phone.

Technician Fred was very knowledgeable in electronic repairs. Very reasonable pricing. Courteous. Prompt in upgrading my PC.👌👌👌

Took my Samsung tablet there and they told me twice they had to reorder the battery because it was “lost in the mail”. They had my tablet for 20 days. I told them over the phone I just wanted to pick it up and they miraculously found the battery and would have it ready same day. They then called me back and told me it was something else. Very negligent and unprofessional. I would not recommend this location at all.

The gentleman fix my phone and screen in no time. I was able to save alot of money. The work is very professional.

Great service and reasonable price. They were so helpful and fixed my phone in less then an hour. The Beach Blvd location in Westminster was very convenient.

I took my device to get it fixed and they told me it would be a few days before there were others ahead of me. 1 week went by and I didnt hear from them so I called them. They told me they took my device apart and that they were still working on it. Another week went by without hearing from them so I called. They made up a story telling me that I said not to fix it. Why would I leave it for 2 weeks if they werent supposed to fix it? 10 minutes later I was there picking up my device. It had not been opened or worked on as the seals were not broken. They basically lied.

Good place to have Samsung phones cracked glass repaired. Fred was very informative and helpful. Repaired to factory specs. Not cheap, however.

They provide excellent diagnostic help and let you decide.

Brought my Samsung S9+ phone in to put a new back on. It had taken a little longer than expecte. Great customer service, very knowledgeable and very friendly.

Susan was very helpful. They had the part in stock and I had my phone screen fixed in a couple hours.

The Device Shop delivered everything it promised - fast, on-time, quality service. I have recommended it to my friends who need an iPhone repair or battery replacement

Got my note 9 fixed under warranty. Fast and clean service. Place need AC on and the magazines need to replaced. Waiting area needs some work too.

Horrendous. Promised No Charge while investigating the problem with our device. They told us how much the repair would be and we declined the work which was much more than the value of the device. Days later they then charged us $49.99 for cleaning. When we reminded them they promised us no charge they denied knowledge and claimed their $50 for cleaning was valid.Dont trust these people they will rob you.

Biggest scammers in town. They keep the factory parts and install their own fake ones. Everyone at AT&T stopped referring them. The good reviews they got are fake.DONT GO HERE TRUST ME.

Friendly staff and got the phone fixed quickly.

Professional computer repairing personnel. Very reasonable labor charge.

Love this place! I cracked my screen and they fixed my phone the same day. Thank you!

Staff is always chill and very helpful!

Man these people are a life saver for phones.

Top notch customer service. I went to get my ps4 repair the little stand in the front was broken and always ejecting the disc. Thank you so much u break I fix you save from buying a new ps4.

Please is great, easy in easy out. I have come here multiple times to get my phone repaired.

Great service. They fix my note 8 while I waited.

My nexus 6p went from shutting off at 90% battery to being able to hold a full days worth charge again after a battery replacement here.

What a CF. The S6 phone screen was broken but I knew the phone was alive because you could call it, pair it to the car, etc.So first they are clear as mud on timelines and lead you to believe the phone will be done in days. HA! Days to get parts! So many excuses.In the end they fully killed the phone installing the new screen. More waiting. In the end rather than fix the phone we just got Note 8s and any money I spent was refunded.Id give one star but one employee made an effort and I she made the second star. In reality she probably didnt know what she was doing. I imagine most shattered screens are on iPhones. But she didnt get defensive and start trying to blame me, so that was a plus.Now Samsung says they are an authorized repair facility. Uh. Hopefully they are providing training. Well, no plans to ever return unless forced to because of Samsung.Next time Ill fix my own phone if the parts dont cost more than its worth. I should have done that last time but I didnt want to take a chance screwing it up. Lesson learned. If you want it done right, do it yourself.

Very fast service. Professional and friendly

Fixed my phone in no time. Excellent customer service. Thanks!

Fixed my charge port and replaced my battery (Nexus 6P) in less than an hour. Great customer service!

This location is a authorized by Samsung yo repair samsung product mainly smartphones. I would recommend this place if you did not buy insurance for your smartphone

Very good., I love this place.

Quality of work performed and fast completion was great!

Price is reasonable very nice stuff

Six Stars out of Five!I am an electronic engineer. During my career I have held the position of Chief Electronics Engineer and Chief Electronic Maintenance Engineer with two major record labels. I am also 77 years old and the circuitry has gotten smaller and my fingers fatter and slower.We are in the Information Age and the Age of Connectivity. When my Samsung Galaxy Tab S failed to charge, I felt the quality of my life draining away. I called my regular computer repair shop and they said they would take a look at it but they hadn’t done tablets for a while.On a hunch, I checked with yelp and Youbreakifix was highly rated. The moment a man answered the phone with, “You-break-I-fix, what can I fix for you today?” I knew I had the right place. He was well spoken and confident and I knew he could fix anything.I explained to Tommy what the problem was and without hesitation he gave me two reasons the tablet wasn’t charging. He asked me to bring it in and would diagnose it for free. He also quoted me the price for both of the suspected options. I had the impression he was a good technician and honest as well. A rare combination.His quote for installing a new battery was ten dollars less than a do-it-yourself kit with video instructions offered on Ebay.The repair was done and on testing, the charging current was 1/3 of normal. He had replaced the jack (mine was worn and loose) and the battery. The problem was the motherboard. We ordered a new one with upgraded memory and the installation went perfectly.I find both Tommy and his facility to be better than excellent and the whole experience was pleasant and professional.I, myself always tried to be pleasant, professional and talented and I strongly recommend Ubreakifix.John

Expensive for Pixel 3 screen replacement, but far and good

Very friendly staff and helpful

Broke my back glass on Pixel XL whilst adventureing from Michigan to California, this is the only place that had it on hand and they stayed late for my repair. Thanks Rizwan

Excellent and fast service!

They replaced my Pixel 3 battery in July which then failed 20 days after the 90-day warranty expired 😡 Charged me full price for another new battery replacement 🤬 Very frustrating and disappointing.