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GameStop
5714 W 88th Ave, Westminster, CO 80031, United States
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GameStop

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Ri
Review №1

Walked in after being directed to this gamestop by another gamestop. Anthony was super helpful and patient with a store full of customers. I made the purchase I wanted and he recommended product for my new product. Super friendly and helpful. Thank you Anthony!

Se
Review №2

Very easy experience had to return a couple of games, this process was fast with great customer service. highly recommend for a visit to fulfill your gaming needs

Ci
Review №3

So many switch games.. I love it.

Jo
Review №4

Showed up to pick up an online order. They checked my ID, were very courteous and friendly, and made sure to thank me for my business. Great customer service, even on a quick transaction.

ja
Review №5

The employees are very helpful and friendly on top of being knowledgeable the store is clean and not over crowded I just wish they had a new PS4 controller when I went in

Ki
Review №6

I called this location in advanced to see if they had any PlayStation 4 controllers, I was told they had two in stock at the store. I asked if I could put one on hold since I would be at the store in less than two hours, I was told that they cant hold items so I offered to pay for it over the phone and was told that since I was coming so soon not to worry that it would be there no problem. When I arrived at the store within the time frame I had promised they sold not one but both controllers before I got there! One even to the person waiting in line in front of me. The woman that was working the counter was rude and stated We only sell to people that are here. When I explained my frustration she was rude and disrespectful. Very frustrating experience! Wont come here again.

Ma
Review №7

Got pokemon booster packs for cheep. Very small store

Na
Review №8

Great service, I was able to buy the last nintendo switch that they had on shelfs and they made it super convenient when others were trying to buy the switch after I already purchased it. I cant remember the womens name, but she handled the angry lady very well

Ma
Review №9

Ive been buying games here for years now, and chances are Ill remain a faithful customer for years to come!

Ju
Review №10

Great great store for used games &new as well

Ro
Review №11

Great place to get your games

Ev
Review №12

File for bankruptcy for get better

An
Review №13

They always have games on the shelf that they dont actually have in stock, its rather absurd.

La
Review №14

Rude to its customers. I know times are tough because of covid and all but you should really not intentionally rush your customers out the door. Seems like bad business:(

do
Review №15

Very bad customer service with disrespect very moody/sassy prefer to go somewhere els

Te
Review №16

It was good.

J
Review №17

Just no point in going to gamestop anymore. The selection is limited. It’s best to just order what you actually want instead of wasting time going into the store. 3rd time I’ve gone and haven’t had what I’m looking for. Staff is always friendly though.

Ni
Review №18

Ive Been goin here for about 15 years, the trading could be better.

Je
Review №19

2 Male employees working today were pretty cool. Both very helpful and quick to answer every question I had. Im not a gamer so, I asked for a ton of help. Store was clean. Large stock of items. Easy accessible location. I recommend this store. Ive been to another one I wont mention but, lets just say 2 stars at best. These guys helped keep my faith into giving game stop my business.

Do
Review №20

This store has the best staff, they take the time to help you find what your looking for! And if your not sure they will help you figure out what you would like. Awesome store!!!

Co
Review №21

Renewed card, got a good discount.

Ch
Review №22

Employees are always helpful

Ja
Review №23

I will be back because of Calvin. Dude Hooked me up. I’ve been working a lot, haven’t been upto snuff on all the new games (for real gamers) bought a couple he recommended. I’m addicted. Very knowledgeable to say the least.

At
Review №24

Staff here is amazing as always. If ya get a chance to interact with Alex, hes a real treat. Super nice dude whos always going the extra mile for people.

Jo
Review №25

Very pleased with this location very knowledgeable staff. Usually crowded more staff would be better. Great selection of everything your looking for or they look to see if another location has what your looking for.

ty
Review №26

Place is a ripoff! Go anywhere else!

Ja
Review №27

Clerk was super nice and helpful with what my step son needed

An
Review №28

I called them and they said they were going to hold it item for me I was going to be there within 15 minutes they said yeah thats fine and they sold it when I got there not cool.

Dw
Review №29

I rate this place the way I do for two very simple reasons:1) Theyre gamers. Theyre more than just paycheck employees working at a game store. That makes a huge difference.2) Theyre genuinely interesting people all over the country. Ive been to literally 30 different locations in 5 states and theyre cool people worth talking to 100% of the time.If youre after a game its worth taking a look and having a chat. You may learn something you didnt know and have fun doing it.

Ja
Review №30

PlayStation selection for games is a little slim. Prices are too high for most used games. Not a bad place to get new games and systems. Still prices are a bit too high. Staff is friendly and knowledgeable.

Sa
Review №31

The staff is always welcome and warm when my daughter and I come in. Greeted by them. Them asked if we need help. And to just ask if we did. With staff like that it is never a problem when something is delayed, out, or not available.

De
Review №32

If I could give them zero Stars I would this location is terrible the staff is awful the lady gave me such attitude while trying to figure out a way they can work with me with returning a $200 controller for another $200 controller she refused which I understand because they were different brands but with going to a different store their staff was able to help me with my exchange and send me on my way a happy customer

Ch
Review №33

Friendly staff, helped me locate what I needed at a different store. very helpful

Je
Review №34

Gentleman was extremely helpful and answered all of our questions!!! He went above and beyond to help!!!

Ja
Review №35

Bad selection and slow customer service.

Da
Review №36

Super solid GameStop! Great customer service, got an excellent deal on trading in my broken PS4 for a new one. Got the new one and a game for under the cost of a new system alone. Will definitely be back.

Zi
Review №37

Easy to access and most of the employees are nice. I bought a PS4 game and one associate told me part of the ending when I bought the game. Why would you do that? (Game was Uncharted 4).

Ir
Review №38

Wonderful and tasty. All I want today is one of their plain fluffy buttermilk doughnuts.

bo
Review №39

Realy nice and helpful

Ju
Review №40

I wish that their prices were more competitive with online. honestly the only time I step in is if I dont want to wait... which also entails paying $5-$20 more than an online sale. and come on, newer game or not, why are you selling a game for only $5 off of msrp used? 🤔

Ty
Review №41

Knowledgeable staff, new and used games, what you would expect from a GameStop.Wish they had cheaper used games, but happy they had what I was looking for!

El
Review №42

Customer service was ridiculously, unnecessarily long.

C
Review №43

This place had the worst customer service ever. The guy that was there at night was incredibly rude to my son when all he was trying to do was buy a game. I will never shop there again.

pi
Review №44

Good games and good prices

Sp
Review №45

Mitch is a rock star! Best customer service

Th
Review №46

Great with friendly staff and helped out alot

Sk
Review №47

So I buy a Wii game for my kids, its too hard, so I bring it back the same day for a refund. The employee tries 3 times to refund the card I used to buy the game, it doesnt work. He says, it must be the card, lets. try another one. So he does then says, so I guess...it worked?. 10 days later, still no refund posted to my account-shocker. So I go back to the store, the know it all employee there says yea the banks hold the refunds until you tell them to release it, you got to tell the bank to release the refund. Never heard anything like this, neither has my bank. So back to the store I go. Same know it all employee says, uh, its 4:15, I have to leave at 5. If you REALLY want me to spend the last 45 minutes or an hour on hold with our bank, its up to you. But youll have to sit here and wait with me. Then theyre gonna need some of your personal information. As any sane person would, I left, pissed. Still without a refund. Finally the GM has a brain and offers the refund as soon as I come into the store( I called her). When I go back, Know-it-all says I know what you did wrong, you used a different card for the refund than the purchase. Obviously I tried, but the staff hasnt mastered the technological credit card machine yet. Know-it-all didnt apologize for taking over a month to return my cash, being a colossal moron and standoffish, or say thanks for shopping here or anything. I need more games but would never go here. Amazon will be way easier. Dont ask them to do anything besides make a simple purchase. Itll go haywire.

Ro
Review №48

Bought a switch for a 20 day road trip and never ended up using it. When I went to return the unopened item the clerk said “no problem”. He then opened the item to inspect it and rand it all up and offered me half what I paid for it. I told him no, I want a full refund. He then said “its an opened item (he opened it) and it is only eligible to be bought back” and “sorry corporate is cracking down on returns”. Obviously they are running a scam so they don’t have to accept returns that are covered by their agreement on the receipt. They also wouldn’t even help me with my broken DualShock controller that came with my PS4 I bought less than 30 days ago. Do yourself a favor and spend your money elsewhere. There are plenty of other options that will stand behind their merchandise and policies.

Mr
Review №49

Great shop. Staff is amazing. I do all my pre-ordering here. Ive gone to therapy shops but this place tops them all in customer service

Ro
Review №50

Mitch is one of the worse store managers I have meet I have to every GameStop in Denver and this happens to be the worse .Rude and makes you out to be the bad guy if you to return something with a receipt on the same day I will no longer be shopping here you lost a BIG spending customer but this corporation doesnt care about the customer all the care about is $$$$$$$$$$

br
Review №51

Terrible experience. I went in to buy a digital download game. Turns out the incompetent employee sold me the season pass after I gave it to my son as a Christmas gift. The manager told me too bad I signed a release and corporate is cracking down on returns. Got no where with costumer service who I think is a contracted company. I will never spend another $ at this gamestop.

No
Review №52

I walk in the store to purchase a game and leave. I look in the used DS games cabinet to find a specific game to find a game that shouldnt be there. Using the experience I have on the tells of fake games, I find that not one but 3 games i saw in the cabinet were in fact fake games. In response to this, i report the fake games to the cashier (who are trained to spot fake games) for her to respond with If they are working games, it doesnt matter. Buy games with caution at this gamestop.

Ro
Review №53

Very friendly and helpful staff. Love visiting this location.

Ca
Review №54

I spent many a night here waiting for a midnight release. Super nice people and fast service.

T
Review №55

Understanding people on the prices of there xbox live

Ny
Review №56

We only buy our games from GameStop because they have new and pre-owned, but offer the best warranty for both.

Ho
Review №57

I like the gamestops they always have pretty comparable prices to the competition. I bought several things from them including my ps VR all worked just fine games and etc components

bo
Review №58

Surprisingly good, good selection this time and actually friendly staff

Ma
Review №59

Been going here for a long time despite the unfarverable prices and pickyness but its all understandable from a business perspective

Ru
Review №60

Im really on edge with this location. For lack of customer service everytime i speak to an associate its always their problems being enforced on the customer. For example if a customer is calling to inquire about information, they didnt answer for half the day and when they did they stated “it was too busy”, which is completely unprofessional! This is a legitimate buisness not your friends garage sale. If i preordered a product and did not receive notification on when this location is going to release ALSO because “you are too busy” then whats the point of he pre order!? The only reason i gave u more stars than you deserve is because the new manager isaih has always provided great customer service and i hope he teaches the other associates how to speak to people like their important and not another problem.

Je
Review №61

The manager was so fun you can tell he loves his job!!!

Mi
Review №62

One of the best game selections around and always an abundance of helpful, knowledgeable employees.

Ri
Review №63

Good game store. A bit crowded. Lots of collectibles to choose from. Fair game prices.

Ju
Review №64

The new manager is awesome! Excellent customer service

Ma
Review №65

One of the best places to get games, not much else to it.

Ni
Review №66

One of the more friendly and knowledgeable Gamestops Ive been to. Thanks!

Li
Review №67

Wish they had more choices and that the used games wernt as experience but other than that the customer service great they very kind, and talkative about their opinions on games they have played or have heard about.

Ni
Review №68

Always helpful and most employees know a lot of different games if you need ideas but dont know whats out or coming up. This location gets fairly busy though!

Ba
Review №69

Ten grandbabys

Br
Review №70

Staff was very nice and the manager even helped me pick out quite a few games.

Mu
Review №71

Just got the last copy of Orange Box Always friendly staff

Ma
Review №72

Nice location with plenty of new and used games and consoles.

Sh
Review №73

Great customer service, the lady had a smile on even tho she was by herself and very busy.

G
Review №74

The manager Jeff is such a nice guy! Had some issues and he fixed them with a smile on his face!

Ro
Review №75

I have had great customer service here every time I go.

Fr
Review №76

Knowledgeable staff, friendly service, and the employees willing to help you find what you are looking for in a timely manner.

Da
Review №77

Gamestop is the best place to get video games, controlers, consoles, toys and more.I like it because they have the best deal and if you have a power card you can get a discount.They have games tht are cheaplike $2.99 and they have all sorts of gift cards they carry usbs,chargers, headsets mostly any thing you can think of.Thats why I go to Gamestop.

Ro
Review №78

Great games. Bad food. Never eat there. The pasta was over cooked.

Le
Review №79

Love love love the friendly service. (Even though I despise their circle of life policy)

Br
Review №80

Best place for all your gaming needs

Da
Review №81

It was really busy but the guys working behind the counter where kind, knowledgeable, and took care of my trade in with no problems at all! Thanks guys!

Le
Review №82

Dakota over the phone was a massive help and im insanely happy with my purchase here!!!

Th
Review №83

GameStop employees always seem to be very helpful as long as there is one available. GameStop is very busy and always seem to enter this place when theres a crowd.

Ni
Review №84

The staff always helps even when other locations leave you hanging. Very professional and friendly.

Bi
Review №85

I shop at gamestop quite often but yesterday I damn near lost it I go and trade in my PlayStation I get 80 dollars after there website says I could get 120 so that made me furious. But what makes me even more angry is that I get a new game from there for 60 and I trade it in a week later and they say I could 25 dollars and then they turn around and sell it back pre owned for 53 dollars. Like what is that.

Da
Review №86

I love the employees here 💜

Ka
Review №87

Great selections, wonderful staff. Love the midnight releases, its a party!

Th
Review №88

Why does it take a several minute questionnaire and offers to buy disc protection to purchase a single game? This is why I mostly buy online.

LL
Review №89

This is my favorite Gamestop. They know everything and are quick to get you checked out.

Ta
Review №90

My boys love this place

Wr
Review №91

Little pricey but great service.

An
Review №92

I shop here over locations located closer to my home because management and staff are friendly. The usual gamestop BS is here (the room always smells faintly of BO, and all of the gamestop corporate nonsense), but the staff makes this location more bearable.

ef
Review №93

So i bought a 150$ xbox one elite controller about a month ago and i damaged the right trigger, so i called gamestop to see if they did repairs or refund it or knew any who did repairs. so i called in and explained the situation and she said no we do not do repairs and i asked if they knew anyone who did and she said no. then i said well im stuck with a 150$ piece of plastic and she said sorry about that buddy. then i hung up. useally i go to ganestop for everything. completely unhappy with service

Re
Review №94

Always have the games i want!

Ga
Review №95

Good prices and service!

Te
Review №96

We had a glitchy Wii u game so we got another one and so that problem is fixed.☺

Er
Review №97

I only go for preowned stuff but check the clearances

ia
Review №98

Have a good selection of used ps4 games

Mi
Review №99

What they want to give you for your games is a joke. $8 for six games. I sold one online for fifteen.

Br
Review №100

Clean store

Information
25 Photos
100 Comments
4 Rating
  • Address:5714 W 88th Ave, Westminster, CO 80031, United States
  • Site:https://gamestop.com/store/us/co/westminster/1606/westminster-denver-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 303-412-0220
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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