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Midas
5891 Westerville Rd, Westerville, OH 43081, United States
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Midas
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Fe
Review №1

Super fast, really friendly. Great prices. Waiting time was decent. Definitely going back.

Mo
Review №2

The service was fast with a good rate. But the desk person was a bit quick. Didnt got proper information as I wanted

Ki
Review №3

Seth and his crew where amazing. Needed 4 new tires and Seth did his Midas touch! I will definitely be coming back for additional services in the future. Seth took his time answering all my questions and make sure I was satisfied with the service.

Je
Review №4

I feel like this location is so low-key, meaning that they dont force you into doing anything and they really actually talk to you about whats wrong or what they would like to do to your vehicle. That being said I think they were very friendly location. Prices seem to be very good and they do some credit options if thats the route that you want to take. Ive always been able to get in and get seen when I needed to which is awesome. The facility itself is pretty clean oh, they do have a public restroom which was also pretty clean from what I could see. I would absolutely recommend going to this location just remember to check online to see if theres any deals and coupons

CW
Review №5

I generally just go there to get my oil changed but my car recently stopped and they were saying that it was a fuel pump$1,400 for repair. Check with my dealership and it was going to be$950 plus tax. Both are considered high what I dont understand is how you get $950 to $1400.00😳🤬

Ch
Review №6

Dave did an amazing job on my Ford Ecosport. Our flex pipe had broken and was making this horrible noise. He explained everything to me in easy to understand terms😁 and was honest about everything that was needed. He helped me out after going to two other places and paying inspection fees to be told the same thing over. We took our vehicle to Dave and not only did he check it for free, he actually walked us back to show what was happening. I was really impressed. The work did not take long at all and our sounds beautiful. Thanks again Dave!!!!

jo
Review №7

Best group of guys. Great prices

Jo
Review №8

Very friendly place thats trustable. I ended up talking to the gentleman behind the counter for the entirety of the service.

Ma
Review №9

Got an oil change and tire rotation. Fast service, very nice employees. Highly recommended Midas.

an
Review №10

My experience with mr. Dave was amazing and he was very professional and Honest with what he found on. I was very impressed with his work and experience and finding out my problems with the car. I would Highly recommend mr. Dave from Midas Westerville Columbus Ohio . I will be bringing my services back to him .

Se
Review №11

I was assisted by the Assistant Manager, Dave, who greeted me as soon as I entered the shop. He didnt have any issues with being able to take care of my fleet vehicle. He addressed every issue and worked with the fleet company to get the job complete. I will continue to bring, not only my fleet vehicle, but also my personal vehicle, to this shop.

al
Review №12

I got new tires from Midas, which were the best price I could find. I was happy about that. They did a good job installing the new tires. It took a reasonable amount of time. There were no issues with that. The ISSUE I had was that I used the website to set up the appointment for the new tires. I even called to confirm the appointment time. When I got there they did not have the tires and were not able to install them. Manager said I had to put down a deposit first on the tires. Which is fine, but when I called to verify the appointment the employee never mentioned that at all. So I had to make another appointment to get the tires for my car.

Ma
Review №13

Good work, timely completion, helpful staff.Cost if parts is grossly inflated. Its price gouging.Charging $1300 for the same catalytic converter that two different parts places that are actually within walking distance of Midas can supply for $800-900? Thats highway robbery.I was the dummy who agreed to the estimates, a mistake I wont make again.

Am
Review №14

Great service, they know us pretty well by now (have been using then for about 5-6 years now). Prices are usually reasonable. They seem to genuinely care about their customers.

Na
Review №15

Polite, knowledgeable, and superior customer service.

iP
Review №16

Didnt look over car properly (even after calling and asking what the problem was) proceeded to let it sit there immobile until after memorial day.I confront dave about the matter to which he comes out and aggressively offers me my keys.He then tells a story of... questionable value as none of the things he brought up was me actually telling them what the problem was.We had wound down the conversation and i walked out to talk to my father who had accompanied me and went to show him the problem.My car had started.It wasnt by the help of midas but i let it sit and rest and cool for multiple days and had the codes cleared.He tried to tell me id need to spend 6 - 8 grand on a brand new engine to get it worked on there when the engine wasnt the problemI will never be back here as i am sorely dissapointed in the way i had been approached and treated as a respectful customer

Al
Review №17

I will only take my car to this location. They are so wonderful.

Ar
Review №18

They know what they are doing. Very nice.. timely and affordable. No lies. Loved it.

Ty
Review №19

They won my business when they used time and resources to fix a brake issue for free, nothing. No parts were needed was all the shop manager would say and refused payment. Ive gotten my oil changed here since that day. Always a good place with friendly and straight forward people.

Tr
Review №20

Dave Adams was very helpful, professional, Flexible, and didnt take long to get work done. I would definitely refer his services

Da
Review №21

Great Service and they get it done really fast

Be
Review №22

So these guys came in handy and shared the Ugly Truths that unfortunately My Rim was the Issue with My Slooooooow Leak on Tire and they couldnt help me .....but they did recommend a Rim-Wheel repair Dudes that could help me.....Much obliged and appreciated for their Honesty!!!😁💪⚡

ru
Review №23

Fantastic place to go for help with the car Dave Adams the assistant is very helpful and he knows about cars

1D
Review №24

Professional and honest mechanics!

Am
Review №25

We are so thankful for the people working today at the Westerville Midas. Dave A. took time from what he was doing to take a look about our concern. What a kind and knowledgeable guy. God knew we needed his expertise today and gave us peace of mind as we still had 5hours of travel with our littles. We will pay forward your generosity.

C
Review №26

Great service! Explained everything great. Very friendly, and very timely.

Ca
Review №27

I had an emergency break down. Midas was awesome!!! Got me back on the road in a couple of hours.

Wi
Review №28

Highly recommend them. Consistent, good prices vs competitors and some of the most honest car mechanics Ive dealt with

Te
Review №29

Absolutely amazing customer service and they were super quick!

je
Review №30

Nice employees

Ch
Review №31

I am always given the best and most exceptional customer service when at this Midas location. Seth and Dave on all occasions, ensures that their awesome team takes care of my car. Their customer service is continuously outstanding and very worthy of attention. Thank you all at Midas Westerville for constantly outperforming your competitors, and making me feel like a valued customer. Keep up the remarkable work and service!

Ja
Review №32

They staff was very nice.

Sa
Review №33

Got us in and they fixed our brakes same day. Prices are fair. They didnt try to up sell us.

Ke
Review №34

Seth has been taking care of me for the past 3 years and never disappoints!

Pe
Review №35

Above and beyond customer service. Long story short they replaced a flat tire on our van while we were on vacation. Our flight came in on Saturday, the fourth of July in the evening. Nobody felt good about leaving the van unlocked with the keys in it. So they met us at the shop at 7pm on July 4th to give us our keys and the run down. Wow! Now thats customer service. Thank you.

Ed
Review №36

They got me in on short notice and did what they do.

Br
Review №37

I feel their price is on the high side for anything. That said they do quality work and Ive never had a problem they couldnt fix the first time. Ill typically choose them despite the price because of this.

Je
Review №38

I arrived almost an hour before my appointment and the super friendly staff was able to get me right in and right out for an oil change!! Have to say this was my best Midas experience and I am a reliable customer!! Keep up the good work gentlemen!

Am
Review №39

I came in to have a Uber based inspection preformed on my car and eventually found the staff to be unprofessional, rude and untrustworthy. This inspection form is basic I’ve had it done before at the Main Street location last year. When I came back to pick my car up they tell me we can’t pass your vehicle because the breaks did not pass. The break pads were low but did meet the manufacturer’s minimums per the Uber inspection form. So if they filed the form properly it would have passed. The immoral staff including the master mechanic tried to hustle me. I tried to speak to the details of the form. I asked why would you fail the break pads when the are in inline with the Uber vehicle inspection form guidelines. He then kicked me out of the store, I asked for my keys and he then tosses them down on the counter. Watch out they will hustle you.

Li
Review №40

I had a very positive experience at this Midas. Larry was great! They were much cheaper than the dealer and in the end I needed less work done than what the dealer wanted me to get done. Larry kept contact with me all day and my car was ready within a couple hours. I would definitely come back here.

Sa
Review №41

Honest, straight forward and willing to make things right if necessary. When they advertise an oil change price, you wont pay extra if you require more than normal sedans in oil or get charged for oil disposal like Monro does. Ive had extensive work done on my vehicle here and Ive recommended them to everyone. They will also beat competitors prices!

To
Review №42

These guys are great every time I come in! Honesty and integrity is hard to find when comes to car service. Thanks again guys

Lu
Review №43

Talk about customer service from Seth the manger to Dave a mechanic you can trust and count on. I’m on the road for a living and these guys take care of me even when it’s lastminute. Professional, customer service and honest comes to mind. Make me feel like family. Thanks guys!!

Ad
Review №44

Midas is the best and they have a great price range for the services they offer.

ma
Review №45

This was my first time visiting a Midas service center. I usually hate going through the process of having my car serviced due to the function of cars being so foreign to me. Let me just say Dave is amazing! He totally eased my mind. He took the time to not only explain, but show me what was wrong with my car. I came in right after work still in scrubs. Maybe he assumed I was in some type of healthcare because he related the problem with my car to how a knee joint works in the body. I totally understood everything he explained. A short while later he fixed my car and I was on my way! Thanks Dave! I appreciate you!

Th
Review №46

The wheel alignment on my van was completed very quickly by Dave Adams, who was welcoming and informative. I was impressed by the monitor in the waiting area that displays the real-time computerized adjustments and specifications so customers can watch as the alignment is being done. The improvement was obvious as soon as I drove it.

Lo
Review №47

Took my car there twice for 2 totally different reasons within a few weeks of each other. Seth is incredible, very helpful, honest and trustworthy as is the crew. They explained everything to me. Took me out to the garage while the Jeep was up in the air showing me the actual problems. The second time our horn would not stop working they quickly got it unhooked for us so it would stop honking. Great customer service which is hard to find these days.

An
Review №48

Great fast accurate service prices fair

Ph
Review №49

Great service! Dave was able to help me out and get me back on the road quickly. Nice guys. Highly recommend this location and will be back.

RO
Review №50

These guys are great! Ive been going here for more than 20 years. They know their stuff and they get things done quickly. You will not find a better mechanic than Dave Adams.

TO
Review №51

Dave Adams was completely awesome. Midas (Westerville) has officially become my personal mechanic!! Not many I trust to work on my Hummer but I totally trust these guys every time they do work on my vehicle.

rh
Review №52

My go to place for car problems! Great job on getting it fixed right and properly. Completely trust this location

Mi
Review №53

Staff was very friendly and their pricing was way under the competition. I have to follow my recommended service schedule per my manual to keep my extended warranty and they were half the price of everyone else i called. They dont try to take people to the cleaners on simple services. Im be coming here from now on for those services. Thank you!

As
Review №54

This location is delivers by far the best experiences Ive had in auto maintenance since I started driving. The managers are honest. They inform you of when certain jobs are not needed based on their assessment. I highly recommend this location to all.

L
Review №55

A week ago, I took my car in to have a oil change. I also let them know the trouble I was having (overheating while idle). I asked them for an estimate. They came back and told me I needed a new water pump and thermostat. I got a second opinion. Come to find out, my coolant reservoir wasnt screwed and bolted down. So it was laying on a belt sideways and melted the side of it. Thats where all my coolant was going to. I had them check the water pump and thermostat. Nothing was wrong with them. I came to this location because of all the great reviews. I am very angry and highly disappointed. Never again!

Fa
Review №56

Dave helped me tremendously! I was in desperate need of new tires! I gave him my budget and he was able to work with me. He was very friendly and knowledgeable. Im happy we came here.

Br
Review №57

This is by far one of the best places to go and get work done on your car. ALL of the guys are exceptional at what they do. They explain, in detail, what needs to be done and at a very fair price. I would not hesitate to take my car in for anything now. They have a customer that will call them when I need auto service. My advise...go to The Midas on Westerville and see Cody and his guys and you will not go anywhere else!!!

ki
Review №58

Completely satified..No pushy extra sales of items I didnt need.

Mi
Review №59

Not only does D. Adams do what has been asked but he listens to what is being said and tries to help me understand what has been done. Plus, he suggested, not told me, what repairs may have to be done and the time frame that the repairs would have to be completed to avoid problems. Easily, the best mechanic I have met in Columbus.

da
Review №60

The guys there were quick & easy & he didnt charge me much

Ch
Review №61

Excellent service, very detailed and professional. Love it ..

Ja
Review №62

Excellent service! Took my car in at the appointment time and had my car repaired within the time frame promised. Dave and his crew were great to work with. Highly recommend.

Ra
Review №63

I had an emergency at 3:30. My muffler pipe fell down and fell apart and I was 2 hours from home. They got me in, said it would take an hour to install a new exhaust system. I was out in 58 minutes. Very happy with the experience.

Ri
Review №64

Professional and knowledgeable service. Very honest staff who discusses your complete problems /concerns you have with your vehicle and doesnt try to fix things that are not broken. Have been a customer for years and have always been very satisfied. One of the best in the area.

Ti
Review №65

Dustin is great! Nice & Very knowledgeable. He informed me of everything wrong with my car and importance of what replaces I needed. I trust this Midas location over any other I’ve been to in the past.

Qu
Review №66

Great service! Was having misfiring issues and they got me in quick, fixed my issue and got me back on the road. Thank you to Midas of Westerville and their staff!

An
Review №67

Every time that me or my family goes to Midas Cody the manager and Dave the Assistant Manger always are pleasant, and helpful. I have recommended several of my friends to this Midas location, and they have received great service. Always hard working and always willing to help people and NOT rip them off. I do feel that Cody and Dave should receive a raise or some type of compensation for the great work they do.

Ro
Review №68

The guys at Westerville Midas are great! Love coming here to get my work done. Thanks guys

Je
Review №69

I went to the Westerville Road location for my first car repair and I could not be anymore happier. I enjoyed the atmosphere and the positivity from the assistant manager, Dave Adams and Seth Shuler. They were beyond nice and they helped me understand the dangers of going to outside car sources, like Auto Zone. I am going to be a proud loyal customer to Midas, specifically to that location, because of the treatment. I felt comfortable and was able to learn from my mistake. I appreciate the fact they offered guidance in repairs, helped make the cost affordable and relieved me from more stress. 5/5 Gold star on customer service.

Ch
Review №70

Cody and Dave are honest guys who do a great job. I’ve been going here for several years and these guys communicate clearly and never push for unneeded work.

La
Review №71

Probably the fastest service at this location

Ch
Review №72

The service here is fast and they do it right the first time. Cody does great with customer service and I will definitely keep going to this location when my car needs servicing.

Ra
Review №73

This is where Ive taken my Kia since I got it 3 years ago. Always really accommodating if they arent able to get you in right away. Cody is usually the one at the front desk when Ive gone in, super nice guy. Never had an issue with anything/anyone there.

Ma
Review №74

Cody was very nice and helpful! My car needs a lot of work and the techs were very helpful in pointing things out and showing me what is wrong. I didnt feel like they were pushing me to get the work done there or make an appointment. I would trust them to do the work and not feel like Im being scammed.

Ab
Review №75

Ive been taking my car to the Midas in Westerville for the past 5 years. They have always been honest about what my cars needs, and dont suggest pricey add ons. Several times theyve even taken me in the shop to explain to me whats going on. They are very professional and courteous and have kept my aging car in great shape. I dont know a ton about cars, so its nice to take it to a place where they dont take advantage of my lack of knowledge. :)

Bi
Review №76

I go here for all my car repairs and have for about ten years. I dont get the feeling they are trying to screw me over on the prices with the repairs I need. No complaints on the quality of the work done so far.

By
Review №77

Dave and Seth are great guys and very helpful, I have been a customer for lots of years and always been satisfied, Seth is really great with customers, Thanks again

Ty
Review №78

Walked in and told the man at the desk I had seized bolts I couldnt get off and he said hed look at it. Looked at it and had someone get the bolts off for me. They were very nice and I appreciated them taking time out of their days to help me.

Br
Review №79

Ive had my oil changed three times and each time has been a pleasant experience. The only thing I can say is that Ive waited a little longer in comparison to other places; however, it wasnt a significant amount of time. I was pleased with the friendly staff and the job well done each time. Ill continue to get my car serviced here! :)

Be
Review №80

Great service! Helped a friend out when he was out of town and had a very serious issue with his car. Got him fast on no notice, highly recommend this location and will be back.

Ja
Review №81

I work across the street from this Midas and Locked my keys out of my car. Dave who works at Midas was so kind and helped me get them out. Thank you Dave! I have done business with this Midas before and everytime they have been so wonderful!

Je
Review №82

Thank you Midas for the GREAT service you provided on our business vehicle. Very professional. The entire staff from the manager to the techs did an awesome job. Will recommend and will be back if and when we need your service again.

Pa
Review №83

Ive been using this Midas store for all my repairs for several years and have always received excellent service. The employees, including Cody the store manager, are all knowledgeable and extremely friendly. I would highly recommend them.

Fe
Review №84

Excellent service!

Ti
Review №85

Great place. Friendly staff. Fast and did not try to rip you off. I would recommend to anyone. Was out of town having brake issues. Couldnt ask for better service.

Pr
Review №86

I went looking for tires. Cody assisted me and he was a gem. I changed mind several times and he remained patient and helpful. I will definitely return and also recommend this Midas shop.

Er
Review №87

Excellent and quick service! The manager Dustin was very friendly and helpful... I will definitely return and recommend!!!

De
Review №88

I was told my car needed a new timing chain. Came to this Midas for a second opinion. DAVE was Awesome....figured out what the problem really was... even showed me what needed to be done....explained everything. He really did a great job!!! The place is busy and I can see why...Its A GEM!!!!!

El
Review №89

I’ve been going here for over two years for all maintenance on my vehicle. It took over an hour for an oil change when I was the only customer there. I also was not made aware that my engine light was on during the oil change.They marked it on the check list but did not discuss emergency lights were on, I called once I left and got to work and the manager had attitude with me. I loved this place, but they’ve lost my business.

er
Review №90

GenuineWent in for a tire pressure check left out of there within the hour with a tire patch repair for a nail in the tire. They couldve just checked the tire pressures and let me leave, but no they did the right thing. Kudos to the team. Job well done!

To
Review №91

The staff is very friendly and helpful. They are fast and thorough. I recommend this shop to all my friends and family. I wouldnt take my vehicle any where else.

jo
Review №92

Always get great service at the Westerville location. Seth is a great manager.

Ri
Review №93

I love these guys! They do the best work around, thanks for all your help.

Mi
Review №94

Great experience! Lots of knowledge from these guys.

Jo
Review №95

Competent staff. Quality work at a fair price. Totally trust their advice that they will not sell an unnecessay repair.

Je
Review №96

First time customer. After dealing with the Other guys Dave Adams Made everything easy to understand! Where the other guys prices were OUTRAGEOUS, Dave Adams Listened to my concerns and needs, and he took me out and showed me what the problem was. Not only was he Informative, he took good care of me, the prices blew the competitors away! Guys, youve earned a customer for life!

Er
Review №97

THANK YOU!!! They were amazing! My car broke down at Roush Honda (Battery died) Vince at Honda was SO rude! Im a Honda owner and love Hondas, but hated that place! Luckily next door was a Midas. I went over with my friend and explained my situation. They did not hesitate for a second. They told me to jump my car and to get it over to them. So that is what I did. Super friendly and welcoming. They helped me figure out what was wrong with my car. They were very patient with me. They really do understand people. I would recommend them to anyone! Dave! Thank you again SO much!

Na
Review №98

As a first time customer I’m thrilled with the service of this shop. I found my new place thank you again

Mo
Review №99

Midas on Westerville Rd is always the first place I call when my car is in need of service. When they were booked one day, I tried the Karl Rd location and the service was slow and unprofessional...never again. One of the many reasons that I prefer this location is the manager, Cody. He is all about getting the job done. I really appreciate that he does not over-diagnose my car when I take it in. If for some reason, something is going on with my vehicle that is not why I originally took it in, Cody will explain realistically the pricing, how long the job will take, and does not force me to get the job done right then. Hes considerate of the customer, instead of trying to make a sale.I recommend this Midas in Westerville for your car service.

Do
Review №100

Master mechanic Dave was awesome. He was very helpful and honest!!! I will keep coming back to midas for my mechanic needs!!!

Information
15 Photos
100 Comments
4.5 Rating
  • Address:5891 Westerville Rd, Westerville, OH 43081, United States
  • Site:https://midas.com/columbus-oh/store.aspx?shopnum=6129&dmanum=236#utm_source=google&utm_medium=gmb
  • Phone:+1 614-212-4760
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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