It took just under 2 HOURS to get an oil change! It was free since I bought my truck from Ram. But I’d rather pay then wait 2 hours!!!!

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TLDR; Not worth the time, expense, or worry if service was actually done.Not at all good, let alone great. They lost my car in the lot after doing service and I had to wait for like 30 minutes while they found it. When the tech finally came around with my car he sat right in front of me and ground the transmission (manual transmission) because he could not figure out how to get it into reverse. Plus to top it all off they claim to do a multi point inspection but my car clearly has its check engine light on, for a problem I am already aware of unrelated to the service I got today, and the invoice claims there is nothing to note on he multipoint inspection. So is that not note worthy or did they do anything? Kind of worried the simple oil change they did is just them parking the car someplace nearish an oil spill. I only went here because when I bought the car there was a maintenance package. To top the dumpster that was service another guy in a similar lost your car kinda situation had to tell the tech when his car came around that he paid for a tire rotation to be done and did not care if the tech decided it did not need to be done.Glad my service contract is up, I can go back to doing these things myself or taking my car to not the flee market of service centers.

TLDR; Do NOT come here if you have a choice!!! They dont honor appointments and take way too long to do any service.Worst oil change experience of my life times 3. I came here because I bought a Fiat and figured there are no other specialized Fiat shops in the area. When I got my car from the attached dealership, I paid for a 3 pack of an oil change, tire rotation, and car wash. DO NOT DO IT! Every time I have come in with a timed appointment, they have not honored that by HOURS. Every time I have been here, I have had to wait over 2 hours, and I didnt even get the tire rotation any of those three times!Because I didnt any of the tire rotations I paid for due to the time issues, I asked if they could change my winter tires out for the original tires, and they wanted to charge me $25 a tire anyway, plus it would add an extra 1.5-2 hours to my time here. I have to work! There is no way that could work for me even if I really needed it. Any time you bring up a complaint, they dont try to help or make things right. Customer service is the last thing on their mind. And mind you, this is from a total of THREE separate oil change experiences.On top of that, I had to bring my car in for a warning light that came on, and they had to get me a rental car for the day because they couldnt look at it until the next day. All it was was a loose plug or something that was a two second fix. That was over the top as well.Today, I didnt hold back at the guy checking me in because this is not a one time thing. And it was sad to see the other customers nearby nodding their heads in agreement with everything I was saying. This is the most unprofessional place I have ever taken any car to for any service, and I will most definitely be taking my business elsewhere.

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Friendly Service with competitive prices. They have always treated my wife and me very well and they will frequently cost less than speedy oil change shops. Your vehicles care and your safety is their number one concern. Their service packages are also a great deal

Great experience today, she was very helpful and knowledgeable.